How to support your innovation with SAP Active Embedded Services.
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How to support your innovation with SAP Active Embedded Services.

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In this roadmap for Innovation & growth, discover SAP pro-active services to help you build more innovation, with less disruption and based on a longer perspective to optimized value for yur business ...

In this roadmap for Innovation & growth, discover SAP pro-active services to help you build more innovation, with less disruption and based on a longer perspective to optimized value for yur business and lowest Total Cost of Operations.

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How to support your innovation with SAP Active Embedded Services. How to support your innovation with SAP Active Embedded Services. Presentation Transcript

  • SAP ActiveEmbedded Thierry Siraut September 2013 How to support Innovation?
  • 2© 2012 SAP AG. All rights reserved. Today’s business success is about innovation, speed, and dependability… The only competitive advantage becomes speed. Organizations need to keep embracing innovation and new technology models. At the end of the day, it‘s about getting from point A to point B quicker than everyone else. -- Rollin Ford, CIO Wal-Mart “ „
  • 3© 2012 SAP AG. All rights reserved. Growth Reduction Stagnation Today’s businesses are requesting from their IT organizations more innovation, deployed in less time, without disruption… View slide
  • 4© 2012 SAP AG. All rights reserved. The road to growth challenges IT organizations with clear priorities Make business successful Maximize investment Accelerate innovation Value realization No disruption View slide
  • 5© 2012 SAP AG. All rights reserved. Roadmap for innovation & growth Benefit from an unrivaled perspective on innovation More innovation Evolutionary innovation: Incremental innovation of including functional enhancements, new user experiences, better TCO management. Breakthrough innovation: New business practices, processes, and technologies to move the needle fast and smoothly. Less disruption Delivery without disruption: Deployment of new technical and business capabilities without big upgrade hurdles and business disruption. Evolution Breakthrough Longer perspective Long-term perspective: Optimized return on existing investments and a clear perspective for strategic investments in enterprise software. 2015 December 2020
  • 6© 2012 SAP AG. All rights reserved. What do you need to accelerate innovation without disruption?
  • 7© 2012 SAP AG. All rights reserved. Make the right decisions for your business… … based on the right facts… … supported by incomparable expertise… With SAP you have a support partner who can help…
  • 8© 2012 SAP AG. All rights reserved. … to remove barriers to innovation… …and accelerate the growth of your business without disruption. 1 2 3 With SAP you have a support partner who can help…
  • 9© 2012 SAP AG. All rights reserved. With an enhanced SAP Support partnership you can... Implement Better Operate Better Innovate Better …by focusing on mitigating risk, verifying integration of your software, while ensuring business continuity. …to focus on continuous innovation – providing expertise in release management, test plan automation, and technology implementation such as through SAP Rapid Prototyping. …by helping you in your day- to-day operations providing quality of data and automation, ensuring system availability and performance, while providing continuous improvements and lowering total cost of operations.
  • 10© 2012 SAP AG. All rights reserved. 100% committed to customer success. SAP ActiveEmbedded Embedded support SAP Rapid Prototyping Engineering services
  • 11© 2012 SAP AG. All rights reserved. The SAP ActiveEmbedded Advantage Embedded support Engineering Architect (one per engagement) Technical Quality Managers (as needed) ■ Develops and explains the roadmap of the engagement ■ Assists with development solution transition roadmaps ■ Drives value realization plan and engagement quality ■ Aligns at the executive level ■ Measures value realization (balanced scorecard approach) ■ Integrates with your teams (Customer Center of Expertise (Customer COE), PMO, etc.) ■ Provides guidance on continuous improvement and innovation opportunities ■ Accelerates knowledge transfer ■ Implements, drives, and manages the engineering services delivery ■ Drives the day-to-day follow-ups and resolution of top issues
  • 12© 2012 SAP AG. All rights reserved. The SAP ActiveEmbedded Advantage Engineering services Accelerate business innovation SAP ActiveEmbedded engineering service standards ensure your solution performs optimally in a maintainable and scalable environment while ensuring business continuity. It may seem counterintuitive, but the more standardized your systems and processes are, the more flexible you can be. Charlie Feld, Blind Sport “ „ + Data quality + Automation of operations + Availability and performance + Continuous improvement + Landscape simplification + Data consolidation = Lowest cost of ownership
  • 13© 2012 SAP AG. All rights reserved. The SAP ActiveEmbedded Advantage SAP Rapid Prototyping Make your test drive through SAP Rapid Prototyping and leave your competitors behind… SAP Rapid Prototyping in a nutshell: ■ Prototype solutions based on game changing technology (e.g. SAP HANA) in a non-disruptive and safe way ■ Scoping based on your specific scenario and requirements ■ Knowledge transfer roadmap on supportability of game changing technology ■ Quick ROI based on proven value ■ Requires that customers have a 90 day SAP Rapid Prototyping license. SAP Rapid Prototyping delivered by SAP Active Global Support proves the value that SAP game changing technology and solutions can bring to your company within 90 days.
  • 14© 2012 SAP AG. All rights reserved. Embedded Support in Action SAP embeds Active Global Support teams into your Customer CoE Engineering Architect & Technical Quality Manager  Proactive approach for risk mitigation  Deep knowledge of customer business processes, expert product & industry experience  Use of the unique collaborative platform, SAP Solution Manager for interaction between customer, SAP embedded support teams, and SAP global back office
  • 15© 2012 SAP AG. All rights reserved. Benefit from an Unlimited Expertise With an enhanced support partnership: SAP ActiveEmbedded The SAP support organization is the only team being in touch with our customers continuously, starting during the implementation, continuing with operation and helping to innovate. There is no challenge we have not seen! 5,900+ Support engineers 176,000+ Customers Engineering Architect Technical Quality Managers Engineering Services SAP Rapid Prototyping Customer COE
  • 16© 2012 SAP AG. All rights reserved. SAP ActiveEmbedded Accelerates non-disruptive innovation. Accelerates success with respect to supportability, scalability, optimum performance and throughput, data consistency, upgradeability, change management. Accelerates knowledge transfer and skills. Embedded support SAP Rapid Prototyping Engineering services 100% committed to customer success.
  • Coming together is a beginning. Keeping together is progress. Working together is success. Henry Ford
  • 18© 2012 SAP AG. All rights reserved. Lifetime Support by SAP 100% committed to customer success. Levelofengagement Newtechnologies Newtechnologies& Co-innovation SAP ActiveEmbedded Enhanced support partnership for optimization of solutions and accelerating adoption of game changing technology SAP MaxAttention Strategic support partnership for continuous business innovation and co-innovation SAP Enterprise Support The foundation to implement, operate & innovate better Implement Better Operate Better Innovate Better
  • Thank You!