SAP Business Transformation Study | Consumer Products | DKSH GroupDKSH: Unifying the ITLandscape and SupportingEfficiency ...
SAP Business Transformation Study | Consumer Products | DKSH Group                                                        ...
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100% increase in sales activities at dksh group

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Learn how a customer is using SAP Services to increase sales and shorten sales cycle with 50% a good SAP Premium Engagement customer

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100% increase in sales activities at dksh group

  1. 1. SAP Business Transformation Study | Consumer Products | DKSH GroupDKSH: Unifying the ITLandscape and SupportingEfficiency and Growth with theSAP® ERP Application Picture Credit | SAP AG, Walldorf, Germany. Used with permission.With a focus on Asia, DKSH Group helps companies grow in newand existing markets. After a large merger, multiple unconnectedenterprise resource planning (ERP) systems made it difficult toget an overview of operations. In order to unify the IT landscape,DKSH began a total IT transformation, including upgrading itsexisting SAP® ERP application. Now, with a single unified platformand a global template, there is a balance between global stan-dardization and local requirements.
  2. 2. SAP Business Transformation Study | Consumer Products | DKSH Group Executive overview Company BUSINESS TRANSFORMATION TOP BENEFITS ACHIEVED DKSH Group 100 % The companys top objectives Headquarters • Standardize IT landscape to streamline processes and increase efficiency Zurich, Switzerland • Enable scalability to accommodate rapid growth • Adapt quickly to ever-changing market demands Increase in sales Industry activities thanks to the Consumer products The resolution scalable IT platform • Used a single global template for the upgrade implementation 50 % Products and Services • Established the Corporate Shared Services Center to manage IT Market Expansion Services: applications and services across DKSH Group tailored and integrated portfolio • Leveraged SAP® MaxAttention™ services of sourcing, marketing, sales, • Developed global enterprise resource planning (ERP) templates to Less time to onboard distribution, and after-sales optimize processes across DKSH Group new clients ~ 100 % services The key benefits Employees • Centrally managed, scalable platform that allows for growth with lower IT 26,000 specialized staff costs and total cost of ownership System availability • Faster financial consolidation processes Revenue • Improved user experience with faster resolution of IT requests SFr 7.3 billion (€6 billion) • Faster integration of acquired companies • Streamlined engagement of new clients Web Site www.dksh.com "With the SAP ERP upgrade, we can drive productivity more efficiently and extend the scalability of our IT platform to support new services and business models in the future, while achieving higher IT cost efficiency." Tony Woo, Vice President and Global Head of IT, DKSH Group22657 (13/01) hC:owpwyar.icghot/anT/lrgal/cdperigmi/tnaer.ekx | htPwra.s p.icomvmo/c pa/nay legcpla/ rivy.cay epx | hIt pm.wspc.por/cepas/ynlesla/iurpesmxp t p / w .s p om/c mp y e a o y h d x p p:/ w :/ ww a m om g m um.e ht p:/ www.sap.com/company/legal/copyright/index.epx ht p:/ w w.sap.com/company/legal/privacy.epx ht p:/ www.sap.com/company/legal/impres um.e xp

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