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Creating a DiverseCulture of Inclusion   Gary Wheeler, The Virtual HR Director, LLC
Citizen’s Unity Commission      Gary Wheeler, The Virtual HR Director, LLC
Citizen’s Unity Commission      Gary Wheeler, The Virtual HR Director, LLC
Themes •   Respect •   Trust •   Teamwork •   Seamless •   Our culture                   Gary Wheeler, The Virtual HR Dire...
Understand Your Demographics         Gary Wheeler, The Virtual HR Director, LLC
What is YourIntent vs. Perception    Gary Wheeler, The Virtual HR Director, LLC
Dimensionsof Diversity                                    Promotion            Work                                    Fro...
Linking Diversity And Business Strategy  Business Strategy               People Strategy                               Div...
Linking Diversity And Business Strategy Answer Key Business Strategy             People Strategy                          ...
Are You Above or Below the Line?It’s Your CHOICE!  Ownership                             V                                ...
Communication Guide • Enhance self esteem • Listen and respond with empathy • Ask for help in solving the problem         ...
Create a Seamless Diverse Culture           Gary Wheeler, The Virtual HR Director, LLC
Nine Strategy Points                  Workforce                   Customer                         Supplier               ...
Workforce•   Employee handbook•   Recruiting strategy•   HBCU’s and Other Institutions•   Orientation Process•   ADR•   Em...
Workforce•   Promotion policy•   Mentoring•   Employee attitude surveys•   Retention Strategy•   Internships•   BEEP•   IN...
Workforce•   Sexual harassment policy•   Internet policy•   Office conduct•   Employee relations•   Intellectual property ...
Management Internship• Ride-a-long                                 • Halfway house• County jail or state                  ...
Management Internship• AA meeting                         • Child care center• Hospitals                          • Organi...
Customer• Target marketing              • Customer tools• Advertising                                • Marketing literatur...
Supplier Diversity Program •   SBA •   Minority supplier organizations •   Female supplier organizations •   Mentoring •  ...
Community• United Way                          • Junior achievement• Adopt a community                   • Employee volunt...
Community• Soup kitchens                            • LaRAZA• Homeless shelters                        • National Hispanic...
Internal Communications•   Tell your story•   Newsletters•   Employee handbooks•   Emails•   Web portal•   Posters•   Comm...
Public Relations•   Minority and women publications•   Newspapers•   Magazines•   Sponsorships•   Alternative lifestyle gr...
Public Relations•   EEOC•   State Division of Human Rights•   Communication themes•   Tell your story•   Fortune Magazine•...
Philanthropic • Who do you give your money to? • Are you giving to the right organizations? • Tell Your Story             ...
Corporate Sustainability •   Waste •   Annual report •   Integrity •   Transparent •   Reporting systems •   Audit        ...
Public Affairs •   City government •   State government •   Federal government •   Chamber of commerce •   Special interes...
Develop a Strategic Action Plan                                                                       StrategicWorkforce  ...
Gary Wheeler, The Virtual HR Director, LLC
Culture and Diversity                                                                Council Diversity Council            ...
Communication Plan •   What •   Who •   When •   Own            Gary Wheeler, The Virtual HR Director, LLC
Gary Wheeler, The Virtual HR Director, LLC
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Creating a Diverse Culture of Inclusion

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Learn how to create a diverse culture in your community or business

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Transcript of "Creating a Diverse Culture of Inclusion"

  1. 1. Creating a DiverseCulture of Inclusion Gary Wheeler, The Virtual HR Director, LLC
  2. 2. Citizen’s Unity Commission Gary Wheeler, The Virtual HR Director, LLC
  3. 3. Citizen’s Unity Commission Gary Wheeler, The Virtual HR Director, LLC
  4. 4. Themes • Respect • Trust • Teamwork • Seamless • Our culture Gary Wheeler, The Virtual HR Director, LLC
  5. 5. Understand Your Demographics Gary Wheeler, The Virtual HR Director, LLC
  6. 6. What is YourIntent vs. Perception Gary Wheeler, The Virtual HR Director, LLC
  7. 7. Dimensionsof Diversity Promotion Work From Within/ Background Communication External Hire Style Education Social-Economic Status Work-Family Age Balance Sexual Marital/Parental Race Status Orientation Union/Non-Union Abilities/ Ethnicity Outsourced/ Internal Services Disabilities Thinking Gender Styles Skilled/Unskilled Worker Religious Beliefs Function/ Part-Time/Full Time Level Employee Gary Wheeler, The Virtual HR Director, LLC
  8. 8. Linking Diversity And Business Strategy Business Strategy People Strategy Diversity Link Grow the business Accepting and building on diverse Generate new ideas perspectives 1. ____ ____ 7 13 Reduce costs and Develop employee teams Maximizing the potential of all improve productivity close to customers employees 2. ____ ____ 8 14 Employees Increasing sensitivity to Globalization doing more and developing and understanding of multicultural broader skills employees, customers, vendors and 9 government 15 3. ____ ____ Create Attracting and retaining the best possible Innovation independent, skilled and employees motivated employees 4. ____ ____ 16 10 Creating self-directed Customer focus work teams that leverage differences and Need more talent operate with a minimum of barriers 5. ____ ____ 11 17 Reduce management Multifunctional teams operating effectively levels and controls All cultures working and creating an inclusive environment for all together effectively participants 6. ____ ____ 18 12 Gary Wheeler, The Virtual HR Director, LLC
  9. 9. Linking Diversity And Business Strategy Answer Key Business Strategy People Strategy Diversity Link Grow the business Accepting and building on diverse Generate new ideas perspectives 1. 11 , 16 7 13 Reduce costs and improve Develop employee teams Maximizing the potential of all productivity close to customers employees 2. 10 , 14 8 14 Employees Increasing sensitivity to Globalization doing more and developing and understanding of multicultural broader skills employees, customers, vendors and 9 government 15 3. 12 , 15 Create Attracting and retaining the best possible Innovation independent, skilled and employees motivated employees 4. 7 , 13 16 10 Creating self-directed Customer focus work teams that leverage differences and Need more talent operate with a minimum of barriers 5. 8 , 18 11 17Reduce management Multifunctional teams operating effectivelylevels and controls All cultures working and creating an inclusive environment for all together effectively participants 6. 9 , 17 18 12 Gary Wheeler, The Virtual HR Director, LLC
  10. 10. Are You Above or Below the Line?It’s Your CHOICE! Ownership V I Accountable C T O Responsible R Blame V I C Excuses T I M Denial Gary Wheeler, The Virtual HR Director, LLC
  11. 11. Communication Guide • Enhance self esteem • Listen and respond with empathy • Ask for help in solving the problem Gary Wheeler, The Virtual HR Director, LLC
  12. 12. Create a Seamless Diverse Culture Gary Wheeler, The Virtual HR Director, LLC
  13. 13. Nine Strategy Points Workforce Customer Supplier Internal Public Community Communications Relations Corporate Public Philanthropic Sustainability Affairs Gary Wheeler, The Virtual HR Director, LLC
  14. 14. Workforce• Employee handbook• Recruiting strategy• HBCU’s and Other Institutions• Orientation Process• ADR• Employee complaint process Gary Wheeler, The Virtual HR Director, LLC
  15. 15. Workforce• Promotion policy• Mentoring• Employee attitude surveys• Retention Strategy• Internships• BEEP• INROADS Gary Wheeler, The Virtual HR Director, LLC
  16. 16. Workforce• Sexual harassment policy• Internet policy• Office conduct• Employee relations• Intellectual property policy• Alcohol, drug, and substance abuse• Family leave• Vacation, personal days, religious holidays Gary Wheeler, The Virtual HR Director, LLC
  17. 17. Management Internship• Ride-a-long • Halfway house• County jail or state • Criminal prison • Soup kitchens• Juvenile court • Homeless• Criminal court shelters • Drug rehab Gary Wheeler, The Virtual HR Director, LLC
  18. 18. Management Internship• AA meeting • Child care center• Hospitals • Organizations that support people with disabilities• Senior citizens home • Urban community• Adult care center Gary Wheeler, The Virtual HR Director, LLC
  19. 19. Customer• Target marketing • Customer tools• Advertising • Marketing literature• Customer service representatives • Customized solutions• Sales representatives • Communication themes Gary Wheeler, The Virtual HR Director, LLC
  20. 20. Supplier Diversity Program • SBA • Minority supplier organizations • Female supplier organizations • Mentoring • Spend • Online registration • Partnerships Gary Wheeler, The Virtual HR Director, LLC
  21. 21. Community• United Way • Junior achievement• Adopt a community • Employee volunteer programs• Adopt a family • Junior Olympics• Adopt a school • Food banks• Principle for a day Gary Wheeler, The Virtual HR Director, LLC
  22. 22. Community• Soup kitchens • LaRAZA• Homeless shelters • National Hispanic Chamber of Commerce• INROADS • National disability• BEEP associations• NAACP • Habitat for Humanity Gary Wheeler, The Virtual HR Director, LLC
  23. 23. Internal Communications• Tell your story• Newsletters• Employee handbooks• Emails• Web portal• Posters• Communication themes Gary Wheeler, The Virtual HR Director, LLC
  24. 24. Public Relations• Minority and women publications• Newspapers• Magazines• Sponsorships• Alternative lifestyle groups• Community based organizations Gary Wheeler, The Virtual HR Director, LLC
  25. 25. Public Relations• EEOC• State Division of Human Rights• Communication themes• Tell your story• Fortune Magazine• Diversity Inc.• Other select publications Gary Wheeler, The Virtual HR Director, LLC
  26. 26. Philanthropic • Who do you give your money to? • Are you giving to the right organizations? • Tell Your Story Gary Wheeler, The Virtual HR Director, LLC
  27. 27. Corporate Sustainability • Waste • Annual report • Integrity • Transparent • Reporting systems • Audit Gary Wheeler, The Virtual HR Director, LLC
  28. 28. Public Affairs • City government • State government • Federal government • Chamber of commerce • Special interest groups • Annual report Gary Wheeler, The Virtual HR Director, LLC
  29. 29. Develop a Strategic Action Plan StrategicWorkforce Vision Goals InitiativesComplete for: Public relations 1. 1.Workforce 2. 2. PhilanthropicCustomer 3. 3.Supplier Corporate sustainabilityCommunity Public affairs  ObjectiveInternal  Whocommunications  When  How measured  Feedback Gary Wheeler, The Virtual HR Director, LLC
  30. 30. Gary Wheeler, The Virtual HR Director, LLC
  31. 31. Culture and Diversity Council Diversity Council CEO & CHRO Example Co-Chairs Internal CommunicationsWorkforce Sub-Committee Customer Sub-Committee Supplier Sub-Committee Community Sub-Committee Team BusinessHR Employment Procurement Foundation Development HR Training Marketing Marketing Public Relations Legal Public Affairs Finance OperationsPublic Relations IT Engineering Operations IT HR External External Operations Operations Gary Wheeler, The Virtual HR Director, LLC
  32. 32. Communication Plan • What • Who • When • Own Gary Wheeler, The Virtual HR Director, LLC
  33. 33. Gary Wheeler, The Virtual HR Director, LLC
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