Your SlideShare is downloading. ×

Supply chain management

2,180

Published on

0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
2,180
On Slideshare
0
From Embeds
0
Number of Embeds
0
Actions
Shares
0
Downloads
30
Comments
0
Likes
0
Embeds 0
No embeds

Report content
Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
No notes for slide

Transcript

  • 1. GRADUATE SCHOOL OF MANAGEMENT ST. PETERSBURG STATE UNIVERSITY Course Outline Supply Chain Management Lecturer: Konstantin V. Krotov, assistant professor in marketing e-mail: krotov@gsom.pu.ru www: http://eng.gsom.pu.ru/professors/krotov/ Course Summary This is a 4th year Bachelor Program in Management course, Autumn Semester 2008/2009 Academic Year Course Prerequisites: Operations Management, Strategic Management, Logistics. Course Layout: the course will consist of lectures and seminars, also case studies, essay writing and presentations on projects will be included in the course. General Course Goals and Objectives Supply Chain Management is an effective strategy of creating the competitive advantages. During the past 20 years it became one of the most popular managerial innovations all over the world. This course explores basic concepts of supply chain management, the management tools of supply chains and the influence of supply chains to the efficiency of the company along with global and future perspectives of Supply Chain Management. The course includes following questions and topics: definitions of supply chains, relationships strategies, global supply chains, Demand Chain Management, new technologies in supply chains, etc. The goal of the course is to give students an understanding of contemporary supply chain management concept, its integration with the strategy of the organization, including functional strategies, such as marketing and financial strategy. Topics Covered Topic 1. Supply Chain Management: An Introduction Topic 2. Global Dimensions of Supply Chain Management Topic 3. Managing Supply Chain Relationships Topic 4. Demand Management and Customer Service Topic 5. Supply Chain Technology Topic 6. Supply Chain Performance Measurement and Financial Analysis
  • 2. Outline of Overall Course Structure Topic 1. Supply Chain Management: An Introduction Session 1. Date: Issues covered: 10 September 2008 • The introduction to the course Time: 13:00–14:30 • Basic understanding of Supply Chain Management (SCM)? Classroom: 309 • Factors that drive change in contemporary business world Intended learning outcomes: After this session you should… • Understand the basic issues on SCM • Understand major changes in contemporary business world and their influence on SCM development Session 2. Date: Issues covered: 10 September 2008 • Evolution of the SCM concept and its role in the company Time: 14:45–16:15 • Mini-case study (an introduction to the tasks of supply and its Classroom: 309 importance) Intended learning outcomes: After this session you should… • Understand the role of SCM in the company Assignment for Session 3: # Reading Assignment (be ready for discussion next week): – Mentzer J., DeWitt W., Keebler J., Min S., Nix N., Smith C., Zacharia Z. 2001. Defining supply chain management. Journal of Business Logistics. Vol. 22, No. 2. p. 1–25. (Available from GSOM computers at Ebsco resource).
  • 3. Session 3. Date: Issues covered: 17 September 2008 • Definition of supply chains and supply chain management Time: 13:00–14:30 (discussion) Classroom: 309 • The role of SCM in companies (cases) • The supply chain and competitive performance Intended learning outcomes: After this session you should … • Know the basics of SCM concept Assignments: # Reading Assignment for session 4-5 (be ready to discuss): – Cudahy G., Mulani N., Cases C. 2008. Mastering global operation in a Multipolar World. Supply Chain Management Review (March). – (optional) Christopher M. 2005. Logistics and Supply Chain Management. Creating Value-Adding Networks. Chapter 7 – (optional) Mentzer J., Myers M., Stank T. Handbook of Global Supply Chain Management. Chapter 2. # Writing assignment for session 6: – In business magazines and newspapers (Russian or other) find the examples of how companies (1 is enough) organized their supply chains. Analyze what competitive advantages did they achieve with the help of supply chains and write a short essay (1-2 pages) on it. It is possible to cooperate in groups of 3-4 students. In this case the essay should contain 3-4 pages. All essays should be sent on the e- mail krotov@som.pu.ru before session 6 (1st of October 2008). The questions to answer in essay: 1. The profile of the company, description of the market 2. What company did to organize the supply chain 3. What problems did the company faced while organizing the SCM process? 4. What are the benefits of the implementation of the SCM? Topic 2. Global Dimensions of Supply Chain Management Session 4. Date: Issues covered: 24 September 2008 • Understanding global supply chain management (trends towards Time: 13:00–14:30 globalization in the supply chains) Classroom: 309 • Risks and advantages of international supply chains • Global supply chain management strategy Session 5. Intended learning outcomes: After this session you should … Date: Issues covered: • Understand how global supply chains work 24 September 2008 • Global supply chains (cases and discussion) Time: 14:45–16:15 • Know about different Assignment for Session 6: supply chain management strategies on Classroom: 309 global market # Reading Assignment for session 6: – Ferrer J., Karlberg J., Hintlian J. 2007. Integration: The Key to Global Success. Supply Chain Management Review (march). – (optional) Mentzer J., Myers M., Stank T. Handbook of Global Supply Chain Management. Chapter 19.
  • 4. Session 6. Date: Issues covered: 1 October 2008 • Risks in supply chains Time: 13:00–14:30 • Managing risks in global supply chains Classroom: 309 • Metrics and techniques for evaluation supply chain risks • Mini-case study on managing risks in global supply chains Intended learning outcomes: After this session you should … • Understand how to manage risks in global supply chains • Be able to evaluate global risks and advantages Assignment: # Reading Assignment for session 7: – Campbell N. An international approach to organizational buying behavior / N. Campbell // Understanding business marketing and purchasing – 2002. – 3rd ed., P. 389–401 (available by e-mail or at local network at: fsprepoddata МаркетингКротовКВSCMHomework ) – (optional) Hunt S., Arnett D. 2006. The explanatory foundations of relationship marketing theory. Journal of Business and Industrial Marketing. Topic 3. Managing Supply Chain Relationships Session 7. Date: Issues covered: 8 October 2008 • Relationships and relationships marketing in network economy Time: 13:00–14:30 • Mini-case study Classroom: 309 Intended learning outcomes: After this session you should… • Be able to manage different relationships in chains • Know the difference of different relationships Session 8. Date: Issues covered: 8 October 2008 • Cooperative, competitive and command relationships in supply Time: 14:45–16:15 chains Classroom: 309 • Logistics relationships: 3PL Intended learning outcomes: After this session you should … • Be able to choose correct type of relationship strategy • Be able to manage logistics relationships Assignment: # Reading Assignment for session 10: – Jüttner U., Christopher M., Baker S. 2007. Demand chain management — integrating marketing and supply chain management. Industrial Marketing Management. 36: 377-392 – Fisher M. 1997. What is the right Supply Chain for Your Product? Harvard Business review. March-April. p.105-116.
  • 5. Session 9. Date: • Logistics relationships: 3PL 15 October 2008 Intended learning outcomes: After this session you should … Time: 13:00–14:30 • Be able to manage logistics relationships Classroom: 309 Assignment for Session 8: # Assignment for session 10: – Be ready for midterm test Topic 4. Demand Management and Customer Service Session 10. Date: Issues covered: 22 October 2008 • The introduction to Demand Chain Management and Customer Time: 13:00–14:30 service in Supply chains. Classroom: 309 Session 11. Date: Midterm test 22 October 2008 Time: 14:45–16:15 Classroom: 309 Session 12. Date: Issues covered: 29 October 2008 • The concept of demand chain management Time: 13:00–14:30 • Marketing and supply chain management interface Classroom: 309 • Value creation in supply chains Intended learning outcomes: After this session you should … • Know what is DCM is, basic concepts Understand how does marketing connects to supply chains Session 13. Date: Issues covered: 5 November 2008 • What is the right chain for your product? Agile vs. lean supply Time: 13:00–14:30 chains Classroom: 309 • Creating the responsive supply chain (discussion) Intended learning outcomes: After this session you should … • Understand the difference between agile and lean supply chains • Be able to choose the right chain strategy for different products Assignment for Session 11: # Reading Assignment: – Christopher. 2005. Logistics and Supply Chain Management. Creating Value-Adding Networks. Chapter 4 Guest lectures
  • 6. Session 14. Date: Issues covered: 5 November 2008 • Managing customer service – tools and concepts Time: 14:45–16:15 Intended learning outcomes: After this session you should … Classroom: 309 • Be able to manage customer service in supply chains Assignment: # Reading Assignment for session 13: – Case reading – (for session 15) Hofman D. Getting to World-Class Supply Chain Management. 2006. Supply Chain Management Review (October). Session 15. Date: Guest lecture. Ahlers Logistics – Stefan van Doorslaer (General 12 November 2008 Manager at Saint-Petersburg) Time: 13:00–14:30 Classroom: 309 Topic 4. Supply Chain Technology Session 16. Date: Issues covered: 19 November 2008 • The role of information in supply chains Time: 13:00–14:30 • The framework for managing supply chains Classroom: 309 Intended learning outcomes: After this session you should … • Be able to manage supply chains with new technologies Session 17. Date: Issues covered: 19 November 2008 • Innovations in supply chain technology Time: 14:45–16:15 Intended learning outcomes: After this session you should … Classroom: 309 • Be able to manage the risk in supply chains Assignment: # Reading Assignment: – Christopher. 2005. Logistics and Supply Chain Management. Creating Value-Adding Networks. Chapter 8
  • 7. Session 18. Date: Guest Lecture. DHL – Eugenia Popova 26 November 2008 Time: 13:00–14:30 Classroom: 309 Topic 5. Supply Chain Performance Measurement and Financial Analysis Session 19. Date: Issues covered: 10 December 2008 • Dimensions of SCM metrics Time: 13:00–14:30 • Developing SCM metrics Classroom: 309 • The supply chain-finance connection • The revenue-cost connection Intended learning outcomes: After this session you should … • Be able to calculate chain efficiency Session 20. Date: Issues covered: 10 December 2008 • Financial impact of Supply chain decisions (seminar) Time: 14:45–16:15 Intended learning outcomes: After this session you should … Classroom: 309 • Be able to calculate chain efficiency and basic metrics # Reading Assignment: – Christopher. 2005. Logistics and Supply Chain Management. Creating Value-Adding Networks. Chapter 3 • Patrick Penfield. 2007. 3 Avenues to cost reduction //Supply chain management review. November Group presentation Session 21. Date: Airbus (Mullot, Fauchier-Magnan, Rouze, Veyrier) 17 December 2008 Boeing (Kuts, Nikulin, Yachno) Time: 13:00–14:30 (Gueppe, Monnoyeur, Ducarroz) Classroom: 309 (Giwer, Muff, Hansen) Session 22. Date: Coca-Cola (Alexandrova, Sokolova, Rubashkina, Shalonya, Zemtsova) 17 December 2008 GlaxoSmithKline (Eskina, Meshcheryakova, Semenova) Time: 13:00–14:30 Nokia (Zakhovaeva Medvedkin Slepova Shamardina) Classroom: 309 Dell (Valentina Maggi) Session 23. Date: Unilever (Prohorova, Gluhih, Egorova, Rechevskaya) 24 December 2008 Wal-Mart (Kupriyanova, Kuznecova, Lomakina-Denisova, Shimanaeva) Time: 13:00–14:30 Rakurs (Bogatirev, Portnova, Rogozin, Sharova) Classroom: 309 Caterpillar (Chomaev, Lihachev, Zinnurov Nikitina)
  • 8. Session 24. Date: XXX (Dolhikh, Korpussusov) 24 December 2008 Toyota (Arkhipov, Bobkov, Vanukhina, Gladskih, Shpak) Time: 14:45–16:15 BMW (Zlobin Goretsky Bezdetko Bondarenko) Classroom: 309 Tutorials: # Konstantin Krotov, Wednesday, 12:00-13:00, room 402 General Course Requirements Mid-term exam: Room 309 Pre-examination tutorial: Date, time, room TBA Final exam (test/zachot) Date, time, room TBA Final exam results: Date, time, room TBA Deadlines for submitting Presentation will take place at 17th and 24th of December (by assignments (exercises, groups) projects, presentations etc) Assessment output # All types of current assessment procedures # Final assessment — exam (test) # Grading requirements — 1. 70% - Final test, 2. 10% - midterm test 3. 10% - project (presentation) 4. 10% - homework (essay and reading). Basic Reading 1. Langley, Coyle, Gibson, Novack, Bardi. 2008. Managing Supply Chains: Logistics approach with Student CD 2. Christopher, M. 2005. Logistics and Supply Chain Management. Creating Value-Adding Networks. Supplementary Reading Most of articles are available online. See the list of resources here: http://www.gsom.pu.ru/about_som/structure/library/databases/search/#2 1. Achrol R.S., Kotler P. 1999. Marketing in the Network Economy. Journal of Marketing. 63, 146-63. 2. Campbell N. An international approach to organizational buying behavior / N. Campbell // Understanding business marketing and purchasing – 2002. – 3rd ed., P. 389– 401 3. Chan, Chi Kin; Lee, H.W.J. 2005. Successful Strategies in Supply Chain Management. Idea Group Publishing (available from ebrary resource) 4. Chen I.J., Paulraj A. 2004. Understanding supply chain management: critical research and theoretical framework. International Journal of Production Research. Vol. 42. No. 1, p. 131–163.
  • 9. 5. Christopher M. 2000. The agile supply chain — competing in volatile markets. Industrial Marketing Management, 29: 37–44. 6. Christopher M., Peck H. 2003. Marketing logistics. Second edition. Elsevier Butterworth- Heinemann: Oxford. 7. Christopher M., Towill D. 2002. Developing market-specific supply chain strategies. The International Journal of Logistics Management, 13 (1): 1–14. 8. Cooper M., Lambert D., Pagh J. 1997. Supply Chain Management: More than a New Name for Logistics. The International Journal of Logistic Management. Vol. 8, No. 1. p. 1–14. 9. Cox, A. 1999. Power, Value and Supply Chain Management. Supply Chain Management. 4/4: 167–75. 10. Croom S.R., Romano P., Giannakis M. 2000. Supply chain management: an analytical framework for critical literature review. European Journal of Purchasing and Supply Management. Vol. 7, pp. 29–37. 11. Cudahy G., Mulani N., Cases C. 2008. Mastering global operation in a Multipolar World. Supply Chain Management Review (March). 12. Fisher M. 1997. What is the right Supply Chain for Your Product? Harvard Business review. March-April. p.105-116. 13. Gundlach G. T., Bolumole Y. A., Eltantawy R. A., Frankel R. 2006. The changing landscape of supply chain management, marketing channels of distribution, logistics and purchasing. Journal of Business & Industrial Marketing. Vol. 21, N 7. p. 428–438. 14. Heikkilä, J. 2002. From supply to demand chain management: efficiency and customer satisfaction. Journal of Operations Management, 20. 747–767. 15. Ireland, R. 2004. Supply Chain Collaboration : An Implementation Guide. J. Ross Publishing, Incorporated (available from ebrary resource) 16. Jüttner U., Christopher M., Baker S. 2007. Demand chain management — integrating marketing and supply chain management. Industrial Marketing Management. 36: 377-392 17. Quayle, M. 2006. Purchasing and Supply Chain Management: Strategies and Realities. Idea Group Publishing (available from ebrary resource) 18. Mentzer J., Myers M., Stank T. 2007. Handbook of Global Supply Chain Management. 19. Mentzer J., DeWitt W., Keebler J., Min S., Nix N., Smith C., Zacharia Z. 2001. Defining supply chain management. Journal of Business Logistics. Vol. 22, No. 2. p. 1–25. 20. Pardalos, P., Migdalas, A., Baourakis, G., 2004. Supply Chain and Finance. World Scientific Publishing Company, Incorporated (available from ebrary resource) 21. Prahalad C.K., Ramaswamy V. 2004. The Future of Competition: Co-Creating Value with Customers. Harvard Business School Publishing: Boston, MA. 22. Rainbird M. 2004. Demand and supply chains: the value catalysts. International Journal of Physical Distribution and Logistics Management. 34 (3, 4): 230–251. 23. Stock J.R. 2001. Marketing myopia revisited: lessons for logistics. International Journal of Physical Distribution and Logistics Management. Vol. 32. No 1. P. 12–21.

×