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  1. 1. 3rd Floor, Paterno Library | Telephone: 814-865-6369 RESOURCES FOR BA 302 & BA 302H: SUPPLY CHAINS Fall Semester 2007 Compiled by: Diane Zabel, The Louis and Virginia Benzak Business Librarian Email:; Phone: 865-1013 Please feel free to contact me directly by phone or email for assistance. You may also drop in for help. My office is located within the Schreyer Business Library. You may also schedule an appointment with me. The Schreyer Business Library also provides on-site help in the atrium of the Business Building from 1:30 to 3:30 P.M., Mondays through Thursdays. Important URLs: Schreyer Business Library’s Homepage Business Databases Databases By Title This is a listing of all databases (more than 500 in total) available to Penn State users. Industry Guides by Industry Sector This links to numerous detailed pathfinders created by the Schreyer Business Library on industries as diverse as agribusiness and primary metals manufacturing. Supply Chain and Information Systems A detailed pathfinder on the transportation and logistics service industry. Tutorials There are tutorials on conducting company research, industry research, and patent searching. 1
  2. 2. Citation Guides / Style Manuals (APA is the preferred citation style for business) Analyzing Your Company: The following strategy will enable you to easily conduct a firm analysis. All of these databases may be accessed by clicking the Business Databases option on the Business Library’s home page. Begin with Hoovers Online. Penn State users have access to the proprietary information available to basic subscribers. This is a great starting point as this database will give you a detailed company profile, corporate history, a list of competitors, a list of officers and directors, links to current stories and press releases, and links to SEC filings (including the 10-K) and other financial information. Be sure to review the 10-K filing for your company as it contains a description of how a company does business, including information on distribution. Hoovers Online is also a quick and easy way to link to company Web sites. Corporate Web sites can be an important source of information about an individual company’s supply chain. Use the following database to obtain detailed financial data relating to your company: Mergent Online Mergent Online is a subscription-based service offering information on 11,000 U.S. public companies and 17,000 non-U.S. public companies. The following directories can be consulted for briefer company information: Ward’s Business Directory of U.S. Private and Public Companies. Reference Collection, Business Library, HG4057.A5601 A directory to more than 112,000 U.S. companies. You can search by geography and industry. It includes a ranking of companies by sales within industry classification. Lexis Nexis Corporate Affiliation. Reference Collection, Business Library, HG4057.A219 This multi-volume directory covers major U.S. and international public and private companies. You can use it to identify companies in a specific line of business. It lists a company’s subsidiaries and divisions and you can use it to identify “who owns whom.” Thomas Global Register ( An online directory of 700,000 manufacturers and distributors from 28 countries, classified by products and services. You can use this Web site to identify global industrial suppliers. 2
  3. 3. Investment analysts’ reports and opinions can give your insightful information about a company’s supply chain. Use the following database to retrieve expert opinion: Reuters Research On-Demand Real-time full-text investor research reports from more than 750 brokerage houses and analyst firms. By selecting the “Properties” feature, you can add a keyword search to your company search. For example, you might want to add the following keywords to your company search: suppliers, distribution, supply chain, vendor managed inventories, RFID. Some of the best information about your company’s supply chain may have been published in business newspapers and periodicals. Use these databases to obtain articles about your firm’s supply chain: ProQuest This database searches thousands of periodicals in a broad range of subjects. It includes the following business databases: ABI/Inform Global (a database of more than 1,800 worldwide business periodicals, including scholarly journals); ABI/Inform Trade & Industry (a database of more than 750 business periodicals and newsletters with a trade or industry focus); and ABI/Inform Dateline (a database of approximately 170 local and regional business publications). Most articles are available full-text, many with images (i.e., charts, graphs, tables, photographs). Combine search terms. For example, you could use the following strategy to locate articles about Wal-Mart’s supply chain: supply chains as a subject or logistics as a subject or inventory management as a subject or distribution centers as a subject and Wal-Mart as a company/org Lexis Nexis Academic This full-text database is a good source of business news, company and industry news, and legal news. Follow this sample search strategy to find articles about your company’s supply chain: Step 1: Select “News” from the top menu Step 2: “Enter Search Terms”, such as: supply chain management and Wal-Mart Step 3: Change “Specify Date” parameters if desired as default is last 3 months. Step 4: You may view “All Results” or use options on the left frame to view results by type of information (e.g., “Industry Trade Press,” “Newspapers,” “Newswires & Press Releases,” and so on). Analyzing Your Industry: 3
  4. 4. Begin with Standard & Poor’s NetAdvantage to find comprehensive industry overviews. Search the Plunkett Research Online database. This database provides industry overviews, composite statistics, a discussion of industry trends, and profiles of leading companies within an industry. Among the industries covered are: “Outsourcing & Offshoring,” “Transportation, Supply Chain & Logistics,” and “Wireless, Cellular, Wi-Fi, & RFID.” The Schreyer Business Library has created a series of extensive resource guides for several major industries. “Industry Guides by Industry Sector” are available at the following URL: Trade periodicals are important for tracking industry news and developments. Use the following databases to find articles from trade journals, newspapers, and other magazines and journals: ProQuest For example, you could use the following search strategy to locate articles about the computer industry’s supply chain: supply chains as a subject or logistics as a subject and computer industry as a subject Lexis Nexis Academic Follow this sample strategy to find articles about RFID in a specific industry: Step 1: Select “News” from the top menu Step 2: “Enter Search Terms,” such as: RFID Step 3: Add “Index Terms.” Click the plus sign to see a list of industries. Select the industry or industries you are interested in. For example, select “Retail & Wholesale Trade” Step 4: Change “Specify Date” parameters if desired as default is last 3 months. Step 5: You may view “All Results” or use options on the left frame to view results by type of information (e.g., “Industry Trade Press,” “Magazines & Journals,” “Newswires & Press Releases,” and so on). Brokerage house reports often provide extensive industry analyses. Use the Reuters Research On-Demand database to obtain the full-text of investment house reports from more than 700 brokers. Use the “Industries” feature combined with the “Properties” feature. Here is a sample search strategy: Click “Industries” and scroll down to select “Semiconductors” Use the “Properties” feature to add the following keywords to your search: suppliers or sourcing 4
  5. 5. Tracking Supply Chain Trends: In addition to the resources above, the following Web sites are useful for learning about current trends and best practices relating to distribution, logistics, and supply chain management. BNET: Updates ( This portal links to current business news on dozens of topics including supply chain management. The site links case studies, white papers, Webcasts, and more. CAPS ( CAPS (Center for Strategic Supply Research) is a nonprofit research organization co-sponsored by the Institute for Supply Management and Arizona State University. This site includes information on best practices, benchmarking studies, and important issues in supply chain management. Please note that the site requires free registration in order to access reports. Enterprise ( Free access to articles that have appeared in CIO Magazine on customer relationship management, e-business, enterprise resource planning, and supply chain management. Council of Supply Chain Management Professionals ( Formerly known as the Council of Logistics Management, this is a premier organization for supply chain professionals. Nonmembers have access to “Supply Chain Industry News”. Industry Week ( This Web-based extension of this well known print magazine for manufacturing executives is a good source of manufacturing information news. Select the “value/supply chain” option under the “Operations” menu. Institute for Supply Management ( This not-for-profit organization (founded in 1915) is the leading worldwide association for supply management. Nonmembers have access to sample articles from “Inside Supply Management,” the Institute’s monthly publication. Logistics Management ( This Web-based companion to Logistics Management (a monthly periodical for logistics professionals) is a good source of industry news, including rules and regulations concerning the industry, and trends relating to third-party logistics, technology, and pricing. ( A good source for current news on supply chain topics. 5
  6. 6. Supply Chain Digest ( A weekly Internet newsletter with news and commentary about issues, trends, and developments relating to supply chain management. Issues summarize news articles, press releases, research reports, and other sources of information. Finally, Don’t Forget Books: The Penn State University Libraries has a large collection of books relating to supply chain management. Use The CAT, the online catalog to locate materials. Here are some terms to search: Business logistics Electronic commerce Electronic procurement Freight and freightage Industrial procurement Inventory control Management information systems Manufacturing resource planning Materials management Production planning Physical distribution of goods Production management Purchasing Radio frequency identification systems Shipping Supply chain management Transportation Important Information about Library Services for Students: Remote Database Access: The majority of Library databases are licensed for current Penn State University students, faculty, and staff. Authorized users can access databases from a remote location (i.e., home or office). However, you must identify yourself as a remote user (done through authentication) when you access a licensed database remotely. Penn State users must provide their PSU Access Account information and be a registered library user in order to use PSU Databases. The following tip sheet provides detailed instructions on accessing databases from a remote location: Remote Database Access Interlibrary Loan: Interlibrary Loan in a service that allows Penn State users to obtain books, dissertations, and articles not available in the Penn State Library system. Use the “Materials Not at Penn State” 6
  7. 7. feature in the CAT to request materials. The Interlibrary Loan Department provides many journal articles via electronic desktop delivery. Group Study Room: The Richard F. DeFluri Seminar Room can be reserved for team or group study. You may reserve it in person (simply stop by the Business Library’s Reference Desk) or by telephone (phone 865-6369). This seminar room is equipped with laptop ports, a computer projector, a TV with VHS player, and a workstation. Lockers The Schreyer Business Library has 54 lockers for student use. These self-service lockers are located in the elevator lobby on the 3rd floor of Paterno. They are designed for daily use, with students selecting their own four-digit combination. Student Lounge The Schreyer Library has a student lounge with comfortable seating and tables for group work. Food is permitted in this area. This is also a designated cell phone zone. Handout prepared by D. Zabel 9/07. 7