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Operations and Supply Chain Management

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  • 1. STATE UNIVERSITY OF NEW YORK AT FARMINGDALE Operations Management Syllabus Fall 2006 Course Title: Operations Management IND301 Instructor: Prof. J. O’Sullivan osullija@farmingdale.edu Office # 516 984-7122 Available by appointment TEXT: Introduction to Operations and Supply Chain Management Cecil C. Bozarth and Robert B. Handfield, Pearson, Prentice Hall. Overview: This is an introductory, common core course in the Industrial Technology Program. The course provides a conceptual foundation for more advanced courses of the specialization tracks within the Industrial Technology Program. This course provides an overview of industrial facilities management, process/product design and development, manufacturing (production), marketing and sales, and field service. Topics include coverage of APICS certification programs. Business is ever changing today ranging from new products, intense competition, increased efficiency, differentiation, and customer satisfaction. With the explosion of outsourcing of many functions such as manufacturing, design, customer service and distribution companies must focus on their core competencies. This new era of operations and chain management is only beginning. This course will provide a working knowledge of various management specializations. Including operations strategies, competitiveness, productivity, product and service design, capacity planning, process selection, facility layout, design of work systems and quality management. Objectives: 1. To understand what the operating function and supply chain are and why they are critical to a company’s operations survival. 2. Explain the relationship between functional and business strategies examining the differences between infrastructural and structural elements. 3. To explain why quality is so important to operations and supply chain management.
  • 2. 4. To understand the difference between projects and routine activities in a business. 5. Describe the dimensions and phases of product design and services. 6. To explain how firms measure capacity, pros and cons associated with different capacity strategies. 7. To develop an understanding of the importance of forecasting. 8. To explain the importance of the purchasing and sourcing functions as part of the supply chain strategy. 9. To realize why logistics is important and what major decision areas make up logistics. 10. To explain strategic and tactical planning describing why sales and operation planning (S&OP) are important. 11. To describe the role of inventory and the different types of inventory. 12. To explain planning and control in the manufacturing environment. 13. To show the difference between JIT philosophy and kanban systems. 14. Understanding why information flow is a necessary part of supply chain. At the end of this course, the student teams are required to research an Operations and Supply Management system of a US or International business. The teams will research this company and describe its Operations and Supply Chain Management. Grading Policy: Class Participation/Assignments 40% Quizzes/Tests - 30% Power Point Presentation 30% Late assignments will NOT be accepted Class Participation: Class participation is essential. Everyone is expected to have read the assigned chapter/ case studies and supplementary material for class discussion. Attendance Policy: The college expects that each student will exercise personal responsibility with regard to class attendance. All students are expected to attend every class session ON TIME. Lateness disrupts the continuity of the class. Students are responsible for what transpires in class whether or not they are in attendance. The college defines excessive
  • 3. absence or lateness as more than the equivalent of one week of class meetings during the semester. Excessive absence or lateness may lead to failure in the course or removal from the An Instructor may remove a student from the class roster at any time when, in the judgment of the instructor, absences have been excessive or when other valid reasons exist. Power Point Evaluation This project will tie together aspects developed in this course this semester with a US or International based company. Your group assignment is to research a business using the Web including business publications such as Business Week, Long Island Business magazine, the Wall Street Journal and Fortune magazine. Visit the company web site to gain insight into the company. Visit competitor websites to gain insight into the industry. Your project should include • Brief history of the firm- how long they have been in business, current financials, products and services. • Analysis of the businesses operations and supply chain management relative to its competitive advantage. • Include a description of the firms business strategies, business models. Note any recent changes in the business strategies and if they were a good idea. • Analysis of the companies management, organization and technology issues related to their operations and supply chain. • Include the role operations and supply chain management play in the company. • Compare the companies operational and supply chain management to one competitor. • Did the company take risks, not enough risks or just the right amount with respect to their strategies. Project Due Date and Requirements • Projects are due • Projects must be word-processed and on Power Point slides for presentation. • Include a minimum of 6 resources that provided you with information about this firm. • Documentation supporting your analysis must be footnoted. Author/date format with a literature cited (bibliography) page is satisfactory. • Spelling and grammar should be thoroughly checked before submitting your work. • Reports must be double spaced using 12-point font and 1" inch side margins.
  • 4. • Reports should be 7-10 pages in length. • Reports should have visuals such as charts, graphs and other pictorial presentations Groups have been assigned. You will need to work together and tasks must be assigned. The failure of one group member does not excuse the group from his or her assigned tasks. Supplementary Readings Entrepreneur.com Wall Street Journal Business Week Newsday Business Section US News & World Report