1. STATE UNIVERSITY OF NEW YORK AT FARMINGDALE
Operations Management Syllabus
Course Title: Operations Management IND301
Instructor: Prof. J. O’Sullivan
firstname.lastname@example.org Office # 516 984-7122 Available by appointment
TEXT: Introduction to Operations and Supply Chain Management
Cecil C. Bozarth and Robert B. Handfield, Pearson, Prentice
This is an introductory, common core course in the Industrial Technology
Program. The course provides a conceptual foundation for more advanced
courses of the specialization tracks within the Industrial Technology Program.
This course provides an overview of industrial facilities management,
process/product design and development, manufacturing (production),
marketing and sales, and field service. Topics include coverage of APICS
Business is ever changing today ranging from new products, intense
competition, increased efficiency, differentiation, and customer satisfaction.
With the explosion of outsourcing of many functions such as manufacturing,
design, customer service and distribution companies must focus on their core
competencies. This new era of operations and chain management is only
This course will provide a working knowledge of various management
specializations. Including operations strategies, competitiveness, productivity,
product and service design, capacity planning, process selection, facility
layout, design of work systems and quality management.
1. To understand what the operating function and supply chain are and why they are
critical to a company’s operations survival.
2. Explain the relationship between functional and business strategies examining the
differences between infrastructural and structural elements.
3. To explain why quality is so important to operations and supply chain management.
2. 4. To understand the difference between projects and routine activities in a business.
5. Describe the dimensions and phases of product design and services.
6. To explain how firms measure capacity, pros and cons associated with different
7. To develop an understanding of the importance of forecasting.
8. To explain the importance of the purchasing and sourcing functions as part of the
supply chain strategy.
9. To realize why logistics is important and what major decision areas make up logistics.
10. To explain strategic and tactical planning describing why sales and operation
planning (S&OP) are important.
11. To describe the role of inventory and the different types of inventory.
12. To explain planning and control in the manufacturing environment.
13. To show the difference between JIT philosophy and kanban systems.
14. Understanding why information flow is a necessary part of supply chain.
At the end of this course, the student teams are required to research an
Operations and Supply Management system of a US or International business.
The teams will research this company and describe its Operations and Supply
Class Participation/Assignments 40%
Quizzes/Tests - 30%
Power Point Presentation 30%
Late assignments will NOT be accepted
Class participation is essential. Everyone is expected to have read the assigned chapter/
case studies and supplementary material for class discussion.
The college expects that each student will exercise personal responsibility with regard
to class attendance. All students are expected to attend every class session ON TIME.
Lateness disrupts the continuity of the class. Students are responsible for what
transpires in class whether or not they are in attendance. The college defines excessive
3. absence or lateness as more than the equivalent of one week of class meetings during
the semester. Excessive absence or lateness may lead to failure in the course or
removal from the An Instructor may remove a student from the class roster at any time
when, in the judgment of the instructor, absences have been excessive or when other
valid reasons exist.
Power Point Evaluation
This project will tie together aspects developed in this course this semester with a US or
International based company. Your group assignment is to research a business using the
Web including business publications such as Business Week, Long Island Business
magazine, the Wall Street Journal and Fortune magazine.
Visit the company web site to gain insight into the company. Visit competitor websites to
gain insight into the industry. Your project should include
• Brief history of the firm- how long they have been in business, current
financials, products and services.
• Analysis of the businesses operations and supply chain management
relative to its competitive advantage.
• Include a description of the firms business strategies, business models.
Note any recent changes in the business strategies and if they were a good
• Analysis of the companies management, organization and technology
issues related to their operations and supply chain.
• Include the role operations and supply chain management play in the
• Compare the companies operational and supply chain management to one
• Did the company take risks, not enough risks or just the right amount with
respect to their strategies.
Project Due Date and Requirements
• Projects are due
• Projects must be word-processed and on Power Point slides for
• Include a minimum of 6 resources that provided you with information
about this firm.
• Documentation supporting your analysis must be footnoted. Author/date
format with a literature cited (bibliography) page is satisfactory.
• Spelling and grammar should be thoroughly checked before submitting
• Reports must be double spaced using 12-point font and 1" inch side
4. • Reports should be 7-10 pages in length.
• Reports should have visuals such as charts, graphs and other pictorial
Groups have been assigned. You will need to work together and tasks must be assigned.
The failure of one group member does not excuse the group from his or her assigned
Entrepreneur.com Wall Street Journal Business Week
Newsday Business Section US News & World Report