Improve Foodservice Supply Chain Efficiencies
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  • 1. Improve Foodservice Supply Chain Efficiencies & Results with iTradeNetwork’s Solutions May 20, 2009 Confidential Information – Property of iTradeNetwork, Inc.
  • 2. Agenda Introductions Introductions ITN Overview and FAQ Discussion ITN Overview and FAQ Discussion FCPC Member Value Creation: FCPC Member Value Creation: ITN Manufacturer Solution Introduction ITN Manufacturer Solution Introduction Confidential Information – Property of iTradeNetwork, Inc. 2
  • 3. iTradeNetwork Company Profile Company ITN simplifies commerce on-demand to the global retail, hospitality and foodservice industries. We help our partners enhance their financial performance, quality and supply chain effectiveness, strengthening their brand promise. On-demand, collaborative supply chain management & intelligence solutions Deep industry expertise Most extensive global trading partner network Most comprehensive industry catalog Leveraging and extending enterprise solutions Privately held, profitable and growing Employees Over 280 Offices Pleasanton & San Mateo, CA; Boise, ID; Stokenchurch & Burton, England Confidential Information – Property of iTradeNetwork, Inc. 3
  • 4. iTradeNetwork Company Profile: Ownership Ownership Accel-KKR, a technology focused private equity investment firm, acquired a majority equity stake in iTradeNetwork in December, 2007 The remainder of ITN’s equity ownership is held by with the company's management and employees and ABRY Partners, a Boston-based private equity firm There are no “industry investors” in ITN such as current customers or prospective customers. •For more information about Accel-KKR, please visit their website: www.accel-kkr.com •For more information about the ITN Management team please visit ITN’s website: http://www.itradenetwork.com/html/our_people.htm Confidential Information – Property of iTradeNetwork, Inc. 4
  • 5. ITN’s Global Trading Partner Network Operators Distributors Retail Manufacturers/Suppliers Confidential Information – Property of iTradeNetwork, Inc. 5
  • 6. ITN’s Global Trading Partner Network Operators Distributors Retail Manufacturers/Suppliers Instant Critical Mass • 5,500+ Customers – 8 of the top 20 Restaurant Chains – 4 of the top 6 Foodservice Management Companies – 50 of the top 50 Distributors – 16 of the top 20 Food Retailers – 75 of the top 100 Manufacturers • Managing $220+ Billion in Commerce Annually – CPG, produce, dairy, meat, floral, small wares, janitorial, disposables, beer, wine, spirits, and office supplies • Hundreds of proven integrations to home grown and third party enterprise wide systems • Global technology support network: US, European Union, Canada, Australia • SAS 70 Certified Confidential Information – Property of iTradeNetwork, Inc. 6
  • 7. Connect Once, Communicate with All Confidential Information – Property of iTradeNetwork, Inc. 7
  • 8. ITN’s Supply Chain Solution Suites Inventory Management Procurement & Contract Merchandising Management Synchronized Supply Chain Sourcing and Quality Enriched Catalogs Spend Transportation Intelligence Optimization Trade Intelligence Confidential Information – Property of iTradeNetwork, Inc. 8
  • 9. ITN’s Supply Chain Solution Suites Contract Procurement & Inventory Transportation Supply Chain Trade Spend Sourcing Management Merchandising Management Optimization Quality Intelligence Intelligence • RFx • Pricing & • Branded • Operator • Inbound • Complaint • Sales Insight • Spend Allowance Procurement Managed Logistics Management Management • Reverse Management Inventory Management Auctions • Order Guide • Audit • Purchasing • Trade Spend Compliance • Vendor Management Compliance Data Managed • RFQ Management Inventory • Order • Forecasting Management • Trade Synch (Procurement & Merchandising) • Ad Planning Value Acceleration Services Synchronized & Enriched Catalogs Network of 5,500+ Trading Partners Confidential Information – Property of iTradeNetwork, Inc. 9
  • 10. Canadian Operators Have Used ITN Solutions for Years Spend Management Spend Management Monitor compliance – ensure the right products are being bought at the right price Increase rebate collection – improve coverage and accuracy while reducing time to collection Optimize SKUs & suppliers – identify consolidation and new contract opportunities Operator Managed Inventory Operator Managed Inventory Real-time visibility into PL product inventories – ensure LTOs are successful and brand promise delivery Share inventory & demand visibility with trading partners – create a demand driven supply chain Complaint Management Complaint Management Real-time view into enterprise-wide complaints – protect franchisees, customers & brand Collaborate with trading partners until resolution – reduce the number and severity of incidents Measure KPIs & scorecard trading partners – improve relationships through information sharing Confidential Information – Property of iTradeNetwork, Inc. 10
  • 11. Canadian Operators and Distributors Have Used ITN Solutions for Years Branded Procurement for Operators Branded Procurement for Operators Consistent, branded online ordering – single view of application and usage Enforce compliance – centralized control of catalogs / order guides Multi-vendor ordering– ability to order food, beverage, equipment, supplies, etc. from one ordering platform Branded Procurement for Distributors Branded Procurement for Distributors Consistent, branded online ordering – distributor provides application for its independent, multi unit, regional and national chain customers Order fulfillment – confirmation of order placed including product availability and delivery date Sales & Marketing Group Procurement Sales & Marketing Group Procurement Consistent ordering experience across chain independent of supplying vendor Centralized collection of transactional data for further analytical processing Confidential Information – Property of iTradeNetwork, Inc. 11
  • 12. Agenda Introductions Introductions ITN Overview and FAQ Discussion ITN Overview and FAQ Discussion FCPC Member Value Creation: FCPC Member Value Creation: ITN Manufacturer Solution Introduction ITN Manufacturer Solution Introduction Confidential Information – Property of iTradeNetwork, Inc. 12
  • 13. ITN & FCPC Members – Today • Facilitating order-to-invoice process with FCPC member distributor customers – PO – Confirmation/Acknowledgement – ASN* – Invoice • Facilitating Data/Catalog Synchronization and enrichment services between: – Members and distributors direct – Members, GS-1/ECCnet and Sysco (since 2006) • Today nearly 1000 manufacturers and suppliers are shipping product within Canada or into Canada via ITN resulting in over $3B (US) in annual PO volume Confidential Information – Property of iTradeNetwork, Inc. 13
  • 14. Procurement and Merchandising Solution • Current value to FCPC members include: – Synchronized catalog information lays the foundation for error- free orders, improving invoice match rates • Interoperability with GS1 Canada: now at no additional cost – Real-time visibility into order-to-invoice process eliminates “surprises” – One-to-many connection lets you receive orders, send acknowledgements, send ASNs and invoice your distributor partners – Improves accuracy of order-to-invoice process with all distributors regardless of technological sophistication Nearly 200 Manufacturers Participating Today Nearly 200 Manufacturers Participating Today Confidential Information – Property of iTradeNetwork, Inc. 14
  • 15. Manufacturer ROI/Cost Savings Key sources of ITN value creation: • Ability to connect to one platform for multiple distributors with one standard set of document specifications • Ability to treat all distributors as if they were EDI capable, even though they are not –ITN does the document translation • EDI/VAN and even Fax cost offset • Leverage your GS1 catalog through the ITN-GS1 interoperability while meeting the data/item synch requirements of major distributor customer(s) PO-to-Invoice procurement program ITN can customize a ROI/Cost Savings Projection for your business ITN can customize a ROI/Cost Savings Projection for your business Confidential Information – Property of iTradeNetwork, Inc. 15
  • 16. ITN Procurement vs. Traditional EDI ITN Procurement Solution Traditional EDI Real-time transaction data Batched process transaction data Clean, accurate information Inaccurate information moved faster Removes technical disparity of suppliers Can only trade with suppliers who are EDI- capable Confirmations are required based on workflow Supplier may or may not send confirmations All catalog information is synchronized upfront Data is not usually synchronized directly by VAN via direct within ITN or with ITN pulling from GS1 One standard set of document specs connects Individual maps are required by each supplier you to the largest trading network in the foodservice industry Quick, proven TPE process May take weeks/months to bring up a new trading partner due to testing Maximum value (ROI) at a fraction of the cost Expensive way to feed your systems with suspect data Confidential Information – Property of iTradeNetwork, Inc. 16
  • 17. Frequently Asked Questions from Manufacturers • Why did Sysco implement an ITN program instead of simply EDI? • Our company supports ECCnet/GS1; can ITN pull my catalog data from GS1 at no additional cost to us? • Why do what is the benefit of the PO-to-Invoice process to me as a manufacturer? • What does ITN do with my catalog data? • What other distributors are you working with in Canada? • What is ITN’s fee structure? What is the lowest cost participation option available to me? Are there transaction fees? • Who owns ITN? I heard it was Sysco and GFS? • Is everything that ITN offers distributor-centric? • What else does ITN offer manufacturers in terms of value creation opportunities? For the answers discussed, please contact ITN For the answers discussed, please contact ITN Refer to final slide for contact information Refer to final slide for contact information Confidential Information – Property of iTradeNetwork, Inc. 17
  • 18. ITN Constantly Enhances at No Cost to Customers Each improvement is customer or industry driven. For example…. ITN SITE ENHANCEMENT: CATALOG 04/28/2009 (Please note the following catalog enhancements scheduled for production on April 30, 2009) •UNSPSC Code Support: The United Nations Standard Products and Services Code (UNSPSC) has a globally recognized set of standard codes for product categories. The extended catalog upload format will now support these UNSPSC codes for category classification. •The company DUNS Number has been added to email notifications of catalog uploads. •Multiple Warehouses: The Warehouse assignment field will be changed to allow customers the ability to assign multiple warehouses to an item in a single record using a comma separated list. •Multiple Private Labels: The Private Label field will be changed to allow customers the ability to assign multiple private label partners to an item using a comma separated list. •Multi COOL Support: Multiple COOL codes in a commas separated list are now supported. Catalog items that have outdated state province COOL codes will be converted to the newer codes that were published in January of this year. Confidential Information – Property of iTradeNetwork, Inc. 18
  • 19. Agenda Introductions Introductions ITN Overview and FAQ Discussion ITN Overview and FAQ Discussion FCPC Member Value Creation: FCPC Member Value Creation: ITN Manufacturer Solution Introduction ITN Manufacturer Solution Introduction Confidential Information – Property of iTradeNetwork, Inc. 19
  • 20. Manufacturer Solution Suites Contract Procurement & Inventory Transportation Supply Chain Trade Spend Sourcing Management Merchandising Management Optimization Quality Intelligence Intelligence • RFx • Pricing & • Branded • Operator • Inbound • Complaint • Sales Insight • Spend Allowance Procurement Managed Logistics Management Management • Reverse Management Inventory Management Auctions • Order Guide • Audit • Purchasing • Trade Spend Compliance • Vendor Management Compliance Data Managed • RFQ Management Inventory • Order • Forecasting Management • Trade Synch (Procurement & Merchandising) • Ad Planning Value Acceleration Services Synchronized & Enriched Catalogs Network of 5,500+ Trading Partners Confidential Information – Property of iTradeNetwork, Inc. 20
  • 21. Manufacturer Solution Suites Contract Procurement & Inventory Transportation Supply Chain Trade Spend Sourcing Management Merchandising Management Optimization Quality Intelligence Intelligence • RFx • Pricing & • Branded • Operator • Inbound • Complaint • Sales Insight • Spend Allowance Procurement Managed Logistics Management Management • Reverse Management Inventory Management Auctions • Order Guide • Audit • Purchasing • Trade Spend Compliance • Vendor Management Compliance Data Managed • RFQ Management Inventory • Order • Forecasting Management • Trade Synch (Procurement & Merchandising) Your operator & distributor partners • Ad Planning deploy to collaborate with you in managing & settling contracts Value Acceleration Services Synchronized & Enriched Catalogs Network of 5,500+ Trading Partners Confidential Information – Property of iTradeNetwork, Inc. 21
  • 22. Manufacturers Benefit When Their Customers Use Pricing & Allowance Management Invoice & Rebate Details DC Markup Manufacturer Example of Distributor Invoices Operator Operator Pricing & Allowance Approved Pricing Allowance Flow Management Approved Contract Draft Contract / Update Pricing Enablers Benefits Manage contracts collaboratively: manufacturer Reduces errors & disputes by creating a supply maintains, operator / distributor approves chain wide “system of record” Permissioned-based access and controlled Improves accuracy of DC-unit pricing, resulting publishing gives trading partners have access to more accurate billbacks / deductions relevant pricing Significantly reduces administration costs by Allowances and billbacks are automatically virtually eliminating settlement / reconciliation effort generated and calculated ‘real-time’ Focus interactions with trading partners on growing Integration available for CM apps – not a the business replacement for your IT investment, an extension Confidential Information – Property of iTradeNetwork, Inc. 22
  • 23. Manufacturer Challenges – “The Black Hole” Inability to gain enterprise wide view of sales and program performance Performance Unable to assess if right dollars, are generating right results with right accounts Visibility Lack of trade program visibility prevents gaining critical line of sight into business Frequency of rebate claims creates significant delay in visibility Compliance Unable to generate target lists from excel spreadsheets or internal reports Unable to leverage insight across accounts and category sectors Unable to measure true ROI on promotions Promotion ROI Unable to close the loop (Sell In vs Sell Thru, National vs Street) Lack of insight causes trade to be treated as “open checkbook” Lack of facts and details to create meaningful conversations Partner Difficulty with being on a level playing field with customers Relations Unable to proactively present solutions and opportunities to grow business IT departments are overwhelmed and under-staffed Internal Sales teams require intelligence not reports Resources Basic insight needs are tip of the iceberg Confidential Information – Property of iTradeNetwork, Inc. 23
  • 24. Sales Insight • Ground breaking foodservice platform combining actionable intelligence with a strong data foundation to: – Arm sales teams with timely insight into contracted business – Identify purchasing compliance issues impacting sales – Pinpoint opportunities for growth – Measure promotion results and identify true ROI – Deliver enterprise wide view of sales and performance • Leverages data already being provided to manufacturers: – Billback transaction files from any distributor (not just ITN network) – Operator rebate files – Can accommodate various inbound formats (EDI, flat file, excel) “Designed by sales people to be used by sales people” Confidential Information – Property of iTradeNetwork, Inc. 24
  • 25. Turning Data into Action Sales Insight Meaningful analytics of sell-through data to increase compliance and grow revenue. Data Access Data Integration Spend Data Warehouse Data Services Data Validation Data Enrichment Data Acquisition & Standardization Pre-ITN Processing – EDI 867 Billback Pre-ITN Processing – Excel file Rebates Customer’s Account Plan, Sales Territories Confidential Information – Property of iTradeNetwork, Inc. 25
  • 26. Sales Gets Deep, Timely Insights into Contract Business Confidential Information – Property of iTradeNetwork, Inc. 26
  • 27. Market Feedback “When information is close to us, and at our fingertips, it’s very helpful – the information available in this solution is second to none.” “The solution will allow us to monitor compliance more real time.” “In the past, we haven’t had a way to present information to our customers. Now we can be armed with information for meaningful conversations.” “I can’t generate a target list without using this solution.” “Sales Insight can assist in the contract management between the distributor and the manufacturer. This is a wonderful tool for going into meetings with distributors.” “This kind of information puts us on a level playing field with our customers” “What we have suspected with our accounts is now very apparent – and we are working with facts and details.” “This insight will help us to understand how to formulate marketing programs.” Confidential Information – Property of iTradeNetwork, Inc. 27
  • 28. Sales Insight Uncovers Opportunities • See into and across contracted business • Identify “low-hanging fruit” to increase sales • Determine impact of programs and fine-tune • Increase purchasing compliance • Focus field sales & brokers on sales growth opportunities Confidential Information – Property of iTradeNetwork, Inc. 28
  • 29. For More Information Visit www.itradenetwork.com For more information on how ITN can offer you additional supply chain efficiencies & drive results contact sreyes@itradenetwork.com or call 650-645-2791 Confidential Information – Property of iTradeNetwork, Inc. 29