St paul's presentation sept 14, 2010Presentation Transcript
What to expect when you come to The Scarborough Hospital Presented to: St. Paul’s L'Amoreaux Centre Waheeda Rahman, Director, Diversity, Equity and Stakeholder Outreach Debbie Driver, RN(EC), Nurse Practitioner Elaine Laine, RN, Clinical Nurse Specialist – Geriatric Emergency Management Sept. 14, 2010
The Scarborough Hospital Two Sites
Birchmount Campus and General Campus
Who We Are
The Scarborough Hospital (TSH) is Canada’s largest urban community hospital.
We are a leader in research, teaching and learning.
Serving a community of almost one million people
TSH has 3,700 staff, more than 700 physicians, and 600 active volunteers.
The Community We Serve
The Scarborough Hospital services Canada’s most diverse population.
Two thirds of the Scarborough population are visible minorities compared with the rest of Toronto
The top 3 languages spoken following English are: Chinese, Cantonese and Tamil.
In 2006, 57% of the total population were immigrants.
Mission, Vision and Values
In 2008, after extensive community consultation the hospital launched our new Vision.
“ To be recognized as Canada’s leader in providing the best healthcare for a global community .”
Valuing Our Global Community
The following are just some of the ways we serve our diverse patient population.
Interpreters - Please request an interpreter if you are unable to speak the language or need assistance in signing a consent form.
Accessibility - If you have any form of disability (hearing, visual, mobility) please let one of our TSH know and we will provide devices to assist.
Spiritual Care – The hospital provides multi-faith services to our clients.
Two full-service Emergency Departments (General and Birchmount campuses) offer around-the-clock urgent care.
Approximately 100,000 people are treated every year in TSH’s emergency departments — making ours one of the busiest emergency departments in the country.
Upon arriving in Emergency, all patients are assessed by a nurse, who places patients in priority based on the severity of their condition .
In 2009, TSH opened its new Emergency Department at the General campus.