Accessing Services Waheeda Rahman, MA Director, Diversity, Equity and Stakeholder Outreach
Accessing Health Care in Ontario <ul><li>Ontario Health Insurance Plan (OHIP) </li></ul><ul><li>Covers all medically neces...
Step 1:  Become Actively Involved In Your Health! <ul><li>You need to understand as much as you can about your health, tre...
Step 2:  Talking With Your Healthcare Provider <ul><li>Tell them how you feel physically, mentally and emotionally </li></...
Step 3:  Questions You Might Ask Your Healthcare Provider <ul><li>What is my health problem? </li></ul><ul><li>What do I n...
Step 4:   How the Hospital Can Help <ul><li>Tell us if you require the following: </li></ul><ul><ul><li>Assistive walking,...
Step 4:   How the Hospital Can Help <ul><li>The Scarborough Hospital Information Tables: </li></ul><ul><ul><li>Diabetes/Ki...
Step 5:   How Community Agencies  Can Help <ul><li>Information Tables </li></ul><ul><ul><li>Agincourt Community Services A...
Contact: <ul><li>Waheeda Rahman, MA </li></ul><ul><li>Director, Diversity, Equity and Stakeholder Outreach </li></ul><ul><...
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2011 05-28 waheeda rahman

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Caring For You, Caring For Our Community 2011

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  • Ontario has a publicly funded health care system called the Ontario Health Insurance Plan - it is funded through our taxes OHIP covers all medically necessary services (i.e. checkup by a physician, emergencies at the hospital, X-rays, etc.) Does not cover : Unnecessary medical expenses (i.e. cosmetic surgery) Dental or prescription drugs Note : The Ontario Drug Benefit Program covers part of the costs of listed prescription drugs for eligible senior citizens In order to get OHIP coverage, you must apply for an OHIP card - each member of their family must apply for the health card It is very important to note that when an immigrant land in Ontario, for the first 90 days (3 months) they are not covered under the OHIP program (A Canadian moving from one province into Ontario, is also not covered) They need to purchase private insurance for these 90 days either before they land in Ontario or shortly after landing -- Note : Some private insurance companies may not cover them if they wait too long to apply for insurance
  • Ask questions about your care and if you have any doubts or concerns. Keep asking until you feel you have all the information you need.
  • 2011 05-28 waheeda rahman

    1. 1. Accessing Services Waheeda Rahman, MA Director, Diversity, Equity and Stakeholder Outreach
    2. 2. Accessing Health Care in Ontario <ul><li>Ontario Health Insurance Plan (OHIP) </li></ul><ul><li>Covers all medically necessary services ( i.e. checkup by a physician) </li></ul><ul><li>Provides coverage anywhere in Canada </li></ul>
    3. 3. Step 1: Become Actively Involved In Your Health! <ul><li>You need to understand as much as you can about your health, treatment or tests you may undergo. </li></ul><ul><li>Write down any questions you may have and ask the staff or doctor to explain in ‘plain language’ so you will understand. </li></ul><ul><li>If it’s helpful bring a relative or friend with you. </li></ul>
    4. 4. Step 2: Talking With Your Healthcare Provider <ul><li>Tell them how you feel physically, mentally and emotionally </li></ul><ul><li>Tell them your medical and family history </li></ul><ul><li>Tell them of recent illnesses, hospital and doctor visits </li></ul><ul><li>Tell them of your previous treatments or surgeries </li></ul><ul><li>Provide a list of current medications </li></ul><ul><li>Allergies to food/medication </li></ul><ul><li>Herbal Supplements/Vitamins </li></ul>
    5. 5. Step 3: Questions You Might Ask Your Healthcare Provider <ul><li>What is my health problem? </li></ul><ul><li>What do I need to do? </li></ul><ul><li>Why do I need to do this? </li></ul><ul><li>What will it involve? </li></ul><ul><li>What if I don’t have take this treatment? </li></ul><ul><li>Are there any side effects? If yes, what are they? </li></ul><ul><li>Are there alternatives? If yes, what are the they? </li></ul>
    6. 6. Step 4: How the Hospital Can Help <ul><li>Tell us if you require the following: </li></ul><ul><ul><li>Assistive walking, hearing devices, require sign language </li></ul></ul><ul><ul><li>Interpretation services offered 24/7 in 170 languages </li></ul></ul><ul><li>Let us know if you have any religious/cultural/diet requests and the staff will do their best to meet your needs. </li></ul><ul><li>Ask to speak to a social worker so you can access supports and community services. </li></ul><ul><li>Your complaints/compliments/concerns will be taken to </li></ul><ul><li>Patient Relations Representative. </li></ul>
    7. 7. Step 4: How the Hospital Can Help <ul><li>The Scarborough Hospital Information Tables: </li></ul><ul><ul><li>Diabetes/Kidney </li></ul></ul><ul><ul><li>Maternal Newborn and Childcare Program </li></ul></ul><ul><ul><li>Ethics </li></ul></ul><ul><ul><li>Spiritual and Religious Care </li></ul></ul><ul><ul><li>Geriatric Assessment and Intervention Network Clinic </li></ul></ul><ul><ul><li>Sexual Assault/Domestic Violence Care Centre </li></ul></ul><ul><ul><li>The Scarborough Hospital Foundation </li></ul></ul>
    8. 8. Step 5: How Community Agencies Can Help <ul><li>Information Tables </li></ul><ul><ul><li>Agincourt Community Services Association </li></ul></ul><ul><ul><li>Aisling Discoveries </li></ul></ul><ul><ul><li>East Scarborough Storefront </li></ul></ul><ul><ul><li>Scarborough Centre for Health Communities </li></ul></ul><ul><ul><li>Toronto Public Health </li></ul></ul><ul><ul><li>Transcare Community Support Services </li></ul></ul><ul><ul><li>Trillium Gift of Life </li></ul></ul>
    9. 9. Contact: <ul><li>Waheeda Rahman, MA </li></ul><ul><li>Director, Diversity, Equity and Stakeholder Outreach </li></ul><ul><ul><li>Email: [email_address] </li></ul></ul><ul><ul><li>Phone: 416-431-8200 ext.8034 </li></ul></ul>
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