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Creating An Effective Performance Management Culture -  Meshari Al Bannai, Dubai Airports
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Creating An Effective Performance Management Culture - Meshari Al Bannai, Dubai Airports

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  • 1. Creating an effective performance management culture 17.04.14.
  • 2. Today’s Agenda © 2014 Dubai Airports 2  Dubai strategic plans  Risks could be associated with rapid growth  The importance of having performance based culture  Who we are  How to build an effective performance culture  Engaging employees to sustain a performance culture
  • 3. Our Leader’s Vision © 2014 Dubai Airports 3 «‫إن‬‫بناء‬‫اإلنسان‬‫هو‬،‫األساس‬‫وال‬‫يكتمل‬‫بناء‬ ‫األوطان‬‫إال‬‫ببناء‬،‫المواطن‬‫الذي‬‫هو‬‫الثروة‬‫البشرية‬ ‫الدائمة‬‫والعطاء‬» “Our priorities are the happiness and welfare of the citizens as they are the way and final objective of our development plans; moreover, innovation in the development of government work is limitless”
  • 4. Dubai’s Strategic Plans © 2014 Dubai Airports 4 • Dubai Smart City • UAE National Agenda: 1.Education 2.Health 3.Economy 4.Police 5. Housing, 6.Infrastructure 7.Government Services • Dubai Expo 2020 • Dubai 2021 “Government of the Future”
  • 5. Risks could be associated with rapid Growth DGEP – Dubai Airports Page 5 Organisational culture HR Strategy
  • 6. The importance of having performance based culture © 2014 Dubai Airports 6 Our People…
  • 7. Who we are © 2014 Dubai Airports 7 Dubai Airports owns and manages the operation and development of both Dubai International (DXB) and Al Maktoum International (DWC). Immigration Dubai Duty Free Dubai Police Dubai Customs Dubai Police Dnata Emirates Our Vision is “to be Number One Airport in the World”
  • 8. Dubai Airports in Context © Dubai Airports 2012 0 20 40 60 80 100 120 1950 1960 1970 1980 1990 2000 2010 2020 2030 MillionPassengersPerAnnum Average Annual Passenger Growth- 15.5 % Average Growth in Aircraft Movements-12.4% Average Growth in Cargo- 14.3% 1961 – 0.04m passengers 1970 – 0.5m passengers 1980 – 2.8m passengers 1990 – 5.0m passengers 2000 – 12.3m passengers 2005 – 24.8m passengers 2010 – 47.2m passengers 2015 – 75.3m passengers 2020– 103m passengers
  • 9. How to build an effective performance culture © 2014 Dubai Airports 9 REWARDS & REGONITION STRATEGY CASCADIN STRATEGY TO BUSINEES UNITS,TEAMS AND INDIVIDUALS PERFORMANCE MANAGEMENT STRATEGY Strategy PERFORMANCE CULTURE LEADERSHIP COMMITMENT Implementing Appraising Monitoring Motivating Measuring Success
  • 10. CEO Leadership Commitment Encouraging and empowering people in the active participation of improvement initiatives. VPs Managers Corporate Strategy
  • 11. • To establish performance management mechanism to link employees/teams performance to corporate Strategy and objectives. • To encourage, measure, reward and develop our employees Performance Management Strategy
  • 12. Internal Awards: • Shooting Star • Ibdaa • Star Performer Award • Mega Star Performer Rewards & Recognition Strategy External Award: • DGEP Award
  • 13. Organisational Recognition Distinguished employee across the government ‘top DGEP award 2011’ Best Employer of the year - NASEBA - 2011 & 2012 Best Employer in the public Sector – HR Leaders Award 2012 Best Initiative - HR Leaders Award 2012
  • 14. Employees Relation Initiatives 14
  • 15. Capability Development 15 Creating a positive work environment that support the female employees and enable their career development progress Talent Development Program
  • 16. Work Environment 16 Creating an environment which promotes high performance
  • 17. Engaging employees to sustain a performance culture © 2014 Dubai Airports 17 Engagement Commitment
  • 18. Page 18 05.03. 2013 DGEP – Dubai Airports
  • 19. Thank you dubaiairports.ae Dubai Airports P.O. Box 2525, Dubai, UAE T +971 4 224 5555