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Rethink IT. Reinvent Business. - Dharanibalan Gurunathan
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Rethink IT. Reinvent Business. - Dharanibalan Gurunathan


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  • 1. 22nd – 24th November 2012, Jaipur Rethink IT. Reinvent Business. Dharanibalan Gurunathan Vice President – Offering Management & Development IBM Global Technology Services IBM India South Asia
  • 2. Aren’t You under increasing pressure to delivertransformative business value though resourcesavailable are still limited ?Increased Connection Increased Demand• 700M Smartphones & tablets will ship in 2012, a jump of 34% • 2.7ZB of digital content in 2012, a 50% increase from 2011 Increased RiskIncreased Opportunity • 40% of Fortune 500 and• 60% of CIOs view cloud popular websites contain a computing as critical to their plans vulnerability to flexibly respond to business opportunities Increased Expectations & Budgetary Constraints 68% of senior management rank technology as critical to business success BUT . . . 71% of the average IT budget is dedicated to ongoing operations 22nd – 24th November 2012, Jaipur
  • 3. Forward-thinking CIOs are forging strategic partnerships toreposition IT as a business asset with true business value Large Indian Financial BPO Japanese Auto Mfg India unit What? Private Desktop Cloud, enabling 1400 end users What? Dealer Management System rollout to Results - Improves worker productivity, decreases IT costs & energy consumption, plugs data leakages 2/3 of CIOs plan to… 110 dealers ahead of major model launch Result – DMS Application & Infrastructure deployment and management well ahead of scheduled timelines …Partner extensively as a source of new skills and expertise. …Change the mix of capabilities, knowledge and Leading Housing Finance Company assets within the organization. What? Implemented fully managed IT Top Cement Manufacturer infrastructure: security, resiliency, asset What? Updated IT procurement, data center management, help desk, monitoring management, backup, disaster recovery Result - Improved support for business Result – Improved IT management and growth, security, service levels while assurance of business continuity reducing costs 22nd – 24th November 2012, Jaipur
  • 4. Where do you think you need to focus – for maximumimpact ?Do you need to improveemployee mobility, manage the Do you need a low-touch, highly secure way to manage vastproliferation of devices and amounts of data?maintain control of data? Do you need help ensuring continuous business operations, meeting regulatory requirements and protecting from securityDo you need to optimize breaches and businessinfrastructure while maintaining disruptions?the flexibility to respond tobusiness opportunities andchallenges? Do you need to link availability and performance of IT to support of business processes? 22nd – 24th November 2012, Jaipur
  • 5. IBM can help you realize an integrated, interconnected,dynamic service chain with benefits across yourenterprise. Business Service Management Infrastructure Application Process Service Delivery Considerations Business Design Service Levels Deployment Choices Sourcing Traditional IT Managed Services Cloud Services Integrated & Secure Service Delivery Platform 22nd – 24th November 2012, Jaipur
  • 6. IBM can help you determine the best mix ofdelivery models. Traditional IT Managed Services Cloud: Private Cloud: Multi-tenancy Design Custom Standard Control Complete Shared Security High Low Self-Service Low High Service Levels Custom Standard Delivery On-Site Remote Infrastructure Dedicated Shared Resources In-house Partner Service Mgmt Manual Automated Cost Structure Capex Opex 22nd – 24th November 2012, Jaipur Assumes a typical deployment
  • 7. One in five clients have highly efficient data centers. As aresult, they can allocate 50+% of their IT budget to newprojects. These Leaders are far more likely to leverageManaged Services. Leverage managed services and outsourcing resources Leaders tend to use more off-premises resources to complement their IT resources and free up critical staff to meet their business needs. 22nd – 24th November 2012, Jaipur
  • 8. We can help you get started quickly with the best model(s) foryour business Japanese Auto mfg’s India unit Dealer Management System application implementation andWin Hire technologies infra managementstarts & scales its businesswithin weeks on the IBMSmartCloud Enterprise Business Service Management Interactive TV solutions and content for the Infrastructure Application Process Hospitality Industry Service Delivery Considerations Business Design Service Levels Deployment Choices Sourcing Traditional IT Managed Services Cloud Services Integrated & Secure Service Delivery Platform A Top Indian Private Bank Core Banking Services Provider Large Hosting Services Provider Upgrade to IT infra with a new, End to End Managed IT Services IBM SmartCloud Managed Services energy-efficient data center and to help run the Core Banking and SmartCloud Storage services achieving power usage Application for regional rural for offering managed services to effectiveness rating of 2.09 banks their clients 22nd – 24th November 2012, Jaipur
  • 9. Information Protection Services – SmartCloud ManagedbackupProtect your critical business data with cloud-based, managed solutionsManaged backup cloud can speed recovery with dataaccess from just about anywhere, around the clock;reduce business and operational risk by avoiding data,system and site loss and downtime and reduce totalcost of ownership What’s New – On site or off site data backup and restore available via the IBM cloud or a private cloud Features/Business Value – Comprehensive, cross-platform data protection – Provide hardware and software needed – Ability to combine with other associated offerings – Self-monitoring via portals and dashboards into service levels, IBM Managed Backup Cloud management details, reporting and analytics can reduce TCO by up to Client Benefits – Flexible support for your heterogeneous IT environment 40% and improve service – End-to-end backup service helps ensure nearly 100 percent levels by up to 30% without utilization rate as you pay only for what you back up, without up- front capital investments requiring the client to – Faster access to and recovery of your business environment increase staffing or capital with minimal disruption – Eases management of various industry regulation requirements expense9 22nd – 24th November 2012, Jaipur
  • 10. IBM SmartCloud Virtualized Server Recovery canprovide faster recovery, increased reliability andlimited data loss. Our service can help you: Achieve near zero Reduce the risk of failure Avoid the need for travel recovery point objective while recovering on unlike by using remote access and a recovery time hardware at a recovery self-management tools objective within minutes center Client benefits • Reduced downtime • Improved return on investment (ROI) • Improved reliability • Predictable costs • Very short recovery point • Supports physical and/or virtual servers objective (RPO) • “Cross-server consistency”10 22nd – 24th November 2012, Jaipur
  • 11. Harness IBM expertise to help you drive business value!We create, roll out and manage your We help you manage all aspects of theend user environment - from the vast data reservoir needed to developserver to the end user device to the desk.  IBM analyzes more than 100B in  Management of 2.5 million commerce transactions a year in desktops – 4.6 million monthly the cloud helpdesk calls  IBM manages 250+ petabytes of  Support for wide range of devices: storage iphone, ipad, Android, Blackberry,  200+ managed services clients Symbian, Psion, Motorola ranging from 1 – 300 terabytes in size  5.4 million service desk supported seats, 2.6 million desk-side supported seats We ensure you have a secure,We can manage any or all aspects of resilient, compliant environment.your infrastructure.  18 billion security events per day -  We manage 8M square feet in 99% handled automatically 450+ client & IBM data centers  9,000+ disaster recovery clients in We can ensure your IT performance  2,000+ SmartCloud Enterprise supports your business processes 160+ resiliency centers across 70 Clients countries with over 200 hardware /  90% reduction over 10 years in software vendor partners  Project Big Green has helped number of delivery events requiring 2,000+ clients optimize energy,  200+ IBM researchers focused on human intervention cloud security and privacy saving 15 – 50%  $3B in key cloud acquisitions breakthroughs 22nd – 24th November 2012, Jaipur
  • 12. Q&A 22nd – 24th November 2012, Jaipur