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Day 2 0930_harriet_hounsell

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  • 1. Employee Engagement – What’s your vision? Harriet Hounsell Divisional Registrar, John Lewis
  • 2. (pbop)(pbop) ‘Partners are our competitive advantage’ (pbop)(pbop) The Partnership’s ultimate purpose is the happiness of all its members, through their worthwhile and satisfying employment in a successful business. Because the Partnership is owned in trust for its members, they share the responsibilities of ownership as well as its rewards – profit, knowledge and power.
  • 3. Why are we different? Definition of belief - noun An acceptance that something exists or is true, especially one without proof: something one accepts as true or real; a firmly held opinion: 2 (belief in) trust, faith, or confidence in (someone or something): a belief in democratic politics
  • 4. Constitution Trustees The Partnership Model Chairman How are we different? Divisional Boards Partner’s Counsellors’ Directorate Divisional Councils Managers Forums Partnership Board Partnership Council Partners / Public Opinion
  • 5. Examples of impact… • Change Pay Policy • Feedback on Managing Change • Challenging Opening Hours
  • 6. External context is challenging
  • 7. How are we changing? (pbop)(pbop) The Partnership’s ultimate purpose is the happiness of all its members, through their worthwhile and satisfying employment in a successful business. Because the Partnership is owned in trust for its members, they share the responsibilities of ownership as well as its rewards - profit, knowledge and power. (pbop)(pbop) The Partnership’s ultimate purpose is the happiness of all its members, through their worthwhile and satisfying employment in a successful business. Because the Partnership is owned in trust for its members, they share the responsibilities of ownership as well as its rewards - profit, knowledge and power.
  • 8. 2 weeks after launch… 835 page views!
  • 9. Powerful Consumer Brands Determined to stay compelling and relevant to customers Strong sense of who they are Enduring values Appetite to evolve Willingness to back their ambition Foundations of powerful brands… A clear and confident position in their customers minds They remain true to, and protect, what their customers truly value “It’s not a value until it costs you” employee’s employee’s employee’s vision employee’s Determined to stay compelling and relevant to employee’s Strong sense of who they are Enduring values Appetite to evolve Willingness to back their vision A clear and confident position in their employee’s minds They remain true to, and protect, what their employee’s truly value “It’s not a value until it costs you” Foundations of powerful employee brands… Powerful Employee Brands
  • 10. Employee Engagement – What’s your vision? Harriet Hounsell Divisional Registrar, John Lewis