Employee Engagement – What’s your vision?
Harriet Hounsell
Divisional Registrar, John Lewis
(pbop)(pbop)
‘Partners are our competitive advantage’
(pbop)(pbop)
The Partnership’s ultimate purpose is the happiness of ...
Why are we different?
Definition of belief - noun
An acceptance that something exists or is true,
especially one without p...
Constitution Trustees
The Partnership Model
Chairman
How are we different?
Divisional Boards
Partner’s
Counsellors’
Direct...
Examples of impact…
• Change Pay Policy
• Feedback on Managing Change
• Challenging Opening Hours
External context is challenging
How are we changing?
(pbop)(pbop)
The Partnership’s ultimate purpose is the happiness
of all its members, through their wo...
2 weeks after
launch… 835
page views!
Powerful Consumer Brands
Determined to stay compelling and relevant to customers
Strong sense of who they are
Enduring val...
Employee Engagement – What’s your vision?
Harriet Hounsell
Divisional Registrar, John Lewis
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Day 2 0930_harriet_hounsell

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Day 2 0930_harriet_hounsell

  1. 1. Employee Engagement – What’s your vision? Harriet Hounsell Divisional Registrar, John Lewis
  2. 2. (pbop)(pbop) ‘Partners are our competitive advantage’ (pbop)(pbop) The Partnership’s ultimate purpose is the happiness of all its members, through their worthwhile and satisfying employment in a successful business. Because the Partnership is owned in trust for its members, they share the responsibilities of ownership as well as its rewards – profit, knowledge and power.
  3. 3. Why are we different? Definition of belief - noun An acceptance that something exists or is true, especially one without proof: something one accepts as true or real; a firmly held opinion: 2 (belief in) trust, faith, or confidence in (someone or something): a belief in democratic politics
  4. 4. Constitution Trustees The Partnership Model Chairman How are we different? Divisional Boards Partner’s Counsellors’ Directorate Divisional Councils Managers Forums Partnership Board Partnership Council Partners / Public Opinion
  5. 5. Examples of impact… • Change Pay Policy • Feedback on Managing Change • Challenging Opening Hours
  6. 6. External context is challenging
  7. 7. How are we changing? (pbop)(pbop) The Partnership’s ultimate purpose is the happiness of all its members, through their worthwhile and satisfying employment in a successful business. Because the Partnership is owned in trust for its members, they share the responsibilities of ownership as well as its rewards - profit, knowledge and power. (pbop)(pbop) The Partnership’s ultimate purpose is the happiness of all its members, through their worthwhile and satisfying employment in a successful business. Because the Partnership is owned in trust for its members, they share the responsibilities of ownership as well as its rewards - profit, knowledge and power.
  8. 8. 2 weeks after launch… 835 page views!
  9. 9. Powerful Consumer Brands Determined to stay compelling and relevant to customers Strong sense of who they are Enduring values Appetite to evolve Willingness to back their ambition Foundations of powerful brands… A clear and confident position in their customers minds They remain true to, and protect, what their customers truly value “It’s not a value until it costs you” employee’s employee’s employee’s vision employee’s Determined to stay compelling and relevant to employee’s Strong sense of who they are Enduring values Appetite to evolve Willingness to back their vision A clear and confident position in their employee’s minds They remain true to, and protect, what their employee’s truly value “It’s not a value until it costs you” Foundations of powerful employee brands… Powerful Employee Brands
  10. 10. Employee Engagement – What’s your vision? Harriet Hounsell Divisional Registrar, John Lewis
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