Reducing Costs and Improving Service with  SmartDBA ™  for Oracle Scott Sloan Business Unit Field Manager Enterprise Data ...
 
Agenda <ul><ul><li>Background on BMC Software and Oracle </li></ul></ul><ul><ul><li>Market Overview  </li></ul></ul><ul><u...
Strategic Alliance <ul><ul><li>Leading provider of enterprise management  </li></ul></ul><ul><ul><li>Market-leading ISV fo...
What are we hearing… <ul><ul><ul><li>  Customers, suppliers and internal staff expect faster, immediate access to data and...
Data Management Challenges <ul><li>Manage Data Growth </li></ul><ul><ul><li>“ Global 2000 companies double the amount of d...
Optimising Data Management <ul><ul><li>Reduce Costs and </li></ul></ul><ul><ul><li>Improve Service Delivery </li></ul></ul...
Top CIO Challenges <ul><li>Improving Service Delivery </li></ul><ul><ul><li>The majority of service level breaches are dat...
Business Service Management IT Operations and Infrastructure Management DB2 UDB os/390 and z/OS Optimize PERFORMANCE Simpl...
So what is SmartDBA? SmartDBA  is the  Data Management  in BSM  “ SmartDBA enables customers to manage their data effectiv...
Better Service at Lower Cost <ul><li>Avoid Downtime </li></ul><ul><ul><li>Unplanned </li></ul></ul><ul><ul><ul><li>Databas...
Data Management Challenges… Managing Diverse Environments for Optimal Performance and Availability   &quot;Over 90 percent...
The Database Race is On… <ul><ul><li>DB2 Version 8  – “ self managing ” </li></ul></ul><ul><ul><li>Oracle 10g  – “ are you...
Critical Success Factors… “…  due to budget cutbacks, organizations are confronted with managing more data with limited re...
BMC’s Solution Strategy <ul><li>DBA focused environment to optimize performance, automate administration, and assure recov...
Integrated Solution Set <ul><li>Fully integrated solution sets </li></ul><ul><li>Shared data increases value of solution w...
Better Service with SmartDBA <ul><li>SmartDBA Performance Management </li></ul><ul><li>SmartDBA Cockpit </li></ul><ul><li>...
BMC’s Product Heritage <ul><ul><li>Heterogeneous support with a common experience across major platforms </li></ul></ul><u...
Database Monitoring and Diagnostics <ul><ul><li>The Smart DBA Solution </li></ul></ul><ul><ul><ul><li>Overall view of data...
How we compliment PATROL OS DATABASE DB2 UDB, Oracle, MS SQL Server, Sybase MS Windows, UNIX PATROL ® Systems Management V...
Space Management <ul><ul><li>The Smart DBA Solution </li></ul></ul><ul><ul><ul><li>Automatically identifies objects that r...
Are you running SAP on Oracle? <ul><li>How can I make better use of my Oracle database? How can I contain growth and avoid...
SQL Tuning <ul><ul><li>The Smart DBA Solution </li></ul></ul><ul><ul><ul><li>Automatically tune SQL – rewrites for faster ...
SmartDBA Performance Solutions <ul><ul><li>Scalable, Web Based DBA products  tightly integrated  to provide: </li></ul></u...
The SmartDBA Difference Enterprise Database Monitoring & Alerting Diagnostics Information on the Problem SQL Analysis and ...
Recovery <ul><li>The Smart DBA Solution </li></ul><ul><ul><ul><li>Many features designed to automate and reduce the time i...
People are talking about Recovery <ul><li>Gartner Group Analysts recommend: </li></ul><ul><ul><li>Best practice #1: Standa...
The SmartDBA Solution Strategy <ul><li>Provide Commonality among database management tools regardless of platform </li></u...
SmartDBA Solutions SmartDBA Cockpit Performance Management Space Management Application Tuning Database Administration Rec...
<ul><li>Database-Aware Compression   </li></ul><ul><ul><li>Provides 3:1 compression “on-the-fly” at backup time </li></ul>...
Reduce Costs of Downtime <ul><li>Guided Recovery   walks user through optimal recovery scenario to reduce recovery time   ...
Reduce Costs of Downtime <ul><li>Dry-Run Recovery   verifies recovery scenario before execution to ensure successful recov...
<ul><li>Seamless Integration   with  </li></ul><ul><ul><li>Tivoli Storage Manager </li></ul></ul><ul><ul><li>Legato </li><...
<ul><li>Automated Proactive Problem Determination   </li></ul><ul><ul><li>Eliminating the need to write and maintain compl...
<ul><li>Optimizing Performance of Application </li></ul><ul><ul><li>Using low overhead collection technology </li></ul></u...
Enterprise Data Management Source: IDC <ul><li>Data Management – Anytime, Anywhere </li></ul><ul><li>Performance, Administ...
Visit  www.dbazine.com
Customer Benefits <ul><li>Improved service levels </li></ul><ul><ul><li>Ensure highest availability at lower cost </li></u...
Questions?? http://www.bmc.com/database
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  • Top company focused exclusively on Enterprise Management One of world’s top 10 software firms Over 9,600 customers worldwide—most complex IT environments Highest R&amp;D investment in the industry, 37% of total revenues compared to 5% to 23% by competitors (CBS Market Watch 2002) More than 80% of the Fortune 500 ™ rely on BMC Software Partnerships with the top technology providers and systems integrators Most comprehensive, end-to-end enterprise management solutions: Infrastructure Management Data Management Service Management Application Management Security Management
  • The most important part of this sentence is access to data. When we talk about access to the data, that data is being stored in the database. To gain access to the data, that data has to be available. The second most important part of this sentence is faster and immediate (access to data). This talks about performance. Example of amazon.co.uk – Performance IS Availability
  • Do more with less
  • An example of the rapid pace of change in database technology is the soon to be announced DB2 V8, also called Vnext. IBM has been discussing this release for some time and is releasing select tidbits that are mentioned in this chart. Rumor has it that the formal announcement is planned for the DB2 Technical Conference the week of September 9 th . If it is announced there will be more to say. IBM is openly stating that V8 will be the largest release of DB2 ever in terms of change to DB2. Lots of new functional capabilities and numerous changes to DB2 internals. Some of the enhancements discussed by IBM at venues like IDUG are: Performance enhancements – 64 bit architecture and new limits on partitions; Availability Enhancements – More online schema changes possible; Compatibility Enhancements – Increased compatibility with DB2 on other platforms. This is just a smattering of the items IBM has been openly discussing.
  • Key Points: The essence of SmartDBA is P A R across the enterprise! Background Information The strategy statement has evolved over time and this one cleanly lays out our intentions regarding multi-platform coverage. Our commitment to the key disciplines of performance management, optimization and automation of administration and the ability to effectively recover data. The PAR message has been further refined to include the following subcategories, in an effort to simplify communicating the SmartDBA story consistently across multiple database platforms. System Performance – monitoring and diagnostics - Ability to centrally monitor, alert and report status and fix (enterprise-wide) performance degradation related to an RDBMS engine – cache size, buffers, threads, memory allocation, hung users. Makes recommendations, automates fixes, uses rules to automate fixes. SQL Performance – SQL analysis and tuning - Ability to identify, prioritize, alert, report and fix poorly performing SQL statements, + rewrites. Also provides index advice – which indexes to add / drop / change. Database Performance – space management - Ability to find and fix problems related to the physical storage of database objects. Identifies objects needing reorg, and automates high-performance reorg. Database Administration - Schema management, high-speed utilities - Ability to maintain and migrate schema and data. Baseline and change tracking. High performance. Intelligent use of system resources. Advanced schema change management. (&amp;quot;Change Manager&amp;quot;) Administrative Assistant - Day-to-day administration activities (“SmartDBA Cockpit”) Recovery Management - Database b ackup /recovery, recovery automation, Ability to centrally monitor, alert and report status of enterprise-wide backup &amp; recovery environment. Track and trend estimated time to recovery and other SLA / status / performance / capacity metrics. Audit compliance with backup &amp; recovery policies including automated recovery tests. Makes backup &amp; recovery information relevant to non-DBAs. Recovery for SAP - application-centric Recovery Management for SAP Recovery for Siebel - application-centric Recovery Management for Siebel
  • BMC Software is #1 as a percentage of spend relative to revenues. CBS.MarketWatch.com highlights the ways in which research &amp; development spending is changing, which companies have strong commitments to future innovation, and whether U.S. technology companies are losing ground to overseas competitors
  • An example of the rapid pace of change in database technology is the soon to be announced DB2 V8, also called Vnext. IBM has been discussing this release for some time and is releasing select tidbits that are mentioned in this chart. Rumor has it that the formal announcement is planned for the DB2 Technical Conference the week of September 9 th . If it is announced there will be more to say. IBM is openly stating that V8 will be the largest release of DB2 ever in terms of change to DB2. Lots of new functional capabilities and numerous changes to DB2 internals. Some of the enhancements discussed by IBM at venues like IDUG are: Performance enhancements – 64 bit architecture and new limits on partitions; Availability Enhancements – More online schema changes possible; Compatibility Enhancements – Increased compatibility with DB2 on other platforms. This is just a smattering of the items IBM has been openly discussing.
  • Speaker Notes Note: MainView and PATROL are on here because the PAR solutions integrate with ESM’s systems management solutions but the linkage is being built within SmartDBA cockpit on the front end and between MainView and PATROL on the backend. The latter has already started and it is not the intention of this presentation to talk to the ESM linkage. The ESM strategy pitch should cover this. Key Points: Our integration story is unique because we offer full integration between our products in both the UI and in the back-end processing. Many vendors claim they either have integration or are building it. This integration is ‘Launch integration’ which means the products are not truly linked they are just capable of starting one another. Background Information Why is our integration unique? Database vendors cannot do this because they only look at one database – ISVs cannot do this because they do not have all the elements of P, A and R. Some cannot achieve it because they did not build their own tools – such as CA and Quest. Acquisition of point products is a quick way to market but makes full integration either impossible or a very long cost prohibitive exercise. A key element of our integration is the way we allow a DBA to drive a process which involves several of our products but does not interrupt the workflow and in some cases does not even show that multiple products were used in the final solution. Any performance problem probably involves a database monitor, an OS monitor, a database diagnostic tool, a SQL tuning tool and a manual. We provide solutions that allow you navigate through all the expert tools without appearing to leave the solution and our built-in expertise dispenses with the manual.
  • The issue: 150+ different parameters that could indicate availability or performance issue for 1 database Problems happen when DBAs are not at their desk The faster you resolve the problem the less it costs
  • The Issue: Databases contains thousands of objects Packaged applications introduce thousands more Continuous process that is dependent on application activity Critical but the impact can be downtime if you do and outage if you don’t
  • The Issue: 70% of application performance problems are a result of poor performing SQL You can’t afford to tune in a production environment Production performance is hard to replicate in a development environment Application vendors do not permit SQL tuning
  • Space Expert provides your customer two key components of the overall SmartDBA solution, space and object management &amp; diagnostics (DBXray is included). This allows you to get BMC into the account, delight the customer, and establish a beachhead that leads to the opportunity to sell the entire SmartDBA Solution, resulting in a significant revenue stream. Two recent examples of SmartDBA Solution deals are Allstate and the Federal Government, which combined, represent nearly $6 million dollars in revenue! (for additional information, see “SmartDBA Performance Solutions” presentation on the cww Space X Day web page. Benefits of the SmartDBA Performance Solutions: Management of database performance as a process that begins with the collection and analysis of data. From there, we establish monitoring points for our systems and alerting procedures to notify the DBA when a problem or variance has occurred. Once alerted to a problem or event, we must then diagnose what sort of problem has occurred and get to the bottom of it. Lastly, we need to recommend a change or corrective action and implement that fix in order to bring the system back to its planned performance. This entire process is basically done continuously across your enterprise and can be quite challenging, if not impossible to do without proven and effective tools to help bring about a disciplined and proactive process. Key Benefits:    
  • The Issue: Most recovery scenarios are from logical failures Mistakes are most likely made during Recovery Recoveries must be “predictable” Back-ups are difficult to manage and resource intensive Recovery solutions must be enterprise wide and integrated
  • Ten best practices for enterprise backup and recovery Apr 17, 2002 | Gartner   | E-Mail | Archive Rating: 3.7 / 5 | Rate this article No discussion exists | click here to start it By Mark Nicolett and Raymond Paquet While many management disciplines are associated with storage management, the majority of client inquiries continue to be oriented toward backup and recovery. Enterprises depend on IS organizations to provide high levels of recovery services at a reasonable cost. To meet this demand, IS organizations must take the following 10 steps. Standardize on backup products: Use only one or two backup products across all UNIX variants, NT, and NetWare. This enables the centralized monitoring and administration of backup services and provides operational economies of scale. It can also limit the amount of training needed for specialized tools and the time spent managing vendors. Focus on recovery: Concentrate on the recovery aspects of backup. Consider recovery solutions that go beyond traditional recovery from tape. Build a dedicated storage management organization: Dedicate part of the IS organization to storage management to increase your likelihood of: Meeting service level agreements (SLAs). Documenting procedures. Integrating storage management into business and operational processes. Having a lower failure rate for backup and recovery. Define recovery SLAs: Develop recovery SLAs with application owners and business units based on the following metrics: Recovery speed for different recovery levels Recovery point—data currency Backup data retention Backup and recovery time constraints, data currency, and data retention determine the design of backup deployment (e.g., the use of data replication in addition to tape, the number of tape drives, and the number and location of backup servers). SLAs should, therefore, drive backup deployment. Develop backup process deployment standards: Deploy backup products using a standard design. Deployment, which usually involves a combination of centralized backup servers and local backup service deployment, should be based on recovery requirements, backup data size (by server), network bandwidth constraints, and application recovery time requirements. Using tape automation (i.e., automated tape libraries) can reduce the number of media handling issues. Document procedures for backup operations: Be sure to document backup dependencies (e.g., database down, process or transaction termination, or backup window constraints) and success/failure messages for databases or specific applications (e.g., e-mail, enterprise resource planning, and customer-developed applications). You may need to define distinct backup processes for major system elements (e.g., operating system, application software, administrative data, and application data) that are executed based on system changes or according to a predefined schedule. In addition, review and update the documentation whenever there are problems, infrastructure updates, or failures that necessitate procedural backup changes. Design the process so that it can be optimized. Centralize backup process monitoring and administration: A central IS organization—as opposed to departmental- or application-level operations—should monitor and control backup operations. It should monitor backup activity logs daily for errors and assign responsibility for resolving them. Document procedures for recovery operations: Procedures will vary based on the type of recovery. Operations staff may execute and validate a simple file- or directory-level recovery by checking file size, creation/last update dates, and the presence of valid security attributes. In other cases, a subject-area expert (e.g., database or e-mail system administrator) may define recovery steps or verify the integrity of a database or information store after recovery. In addition, operations staff may review and update the documentation whenever there are problems, infrastructure updates, or failures that necessitate procedural recovery changes. Design the process so that it can be optimized. Integrate with change control and application development cycles: Changes to applications can have an impact on the integrity of the backup/recovery process. IS operations staff need to participate in an organization’s change-control process to evaluate these exposures. IS operations staff also need to interface with application development areas to collect information about backup/recovery requirements and service levels prior to production deployment—for new applications as well as for changes to production applications. Part of the application acceptance process should include: Backup and recovery procedure documentation. Test results. Operational acceptance criteria. Test recovery: Perform backup integrity and recovery testing at multiple levels, including: Single file Directory Application data Database or information store Operating system Full system recovery In many operation centers, staff can quickly discover problems with incremental backups because there are enough single-file recovery requests. They need to “practice” or periodically test larger scope recoveries. The only way to ensure that a recovery is possible is to test the recovery process. The type of operations staff member performing a postrecovery validation depends on the type of server involved (e.g., file server/LAN administrator, e-mail server/e-mail administrator, or database server/database administrator). IS organizations that test their business continuity plans are also periodically testing their system- and application-level recovery capabilities. Bottom line Recovery is a critical service delivered by IS organizations. Following these top 10 best practices will help enterprises lower their backup and storage total cost of ownership and deliver higher-quality recovery services.
  • Video intro

    1. 1. Reducing Costs and Improving Service with SmartDBA ™ for Oracle Scott Sloan Business Unit Field Manager Enterprise Data Management EMEA – Southern Europe
    2. 3. Agenda <ul><ul><li>Background on BMC Software and Oracle </li></ul></ul><ul><ul><li>Market Overview </li></ul></ul><ul><ul><li>Corporate and Data Management Challenges </li></ul></ul><ul><ul><li>BMC Software’s SmartDBA Solutions for Databases </li></ul></ul><ul><ul><li>Summary </li></ul></ul>
    3. 4. Strategic Alliance <ul><ul><li>Leading provider of enterprise management </li></ul></ul><ul><ul><li>Market-leading ISV for database tools and utilities </li></ul></ul><ul><ul><li>First ISV to supply 3 rd party tools & utilities for Oracle </li></ul></ul><ul><ul><li>Major presence in Fortune 500 </li></ul></ul><ul><ul><li>Global market coverage </li></ul></ul><ul><ul><li>Sponsor of www.dbazine.com </li></ul></ul><ul><ul><li>Market-leading ISV for database platforms </li></ul></ul><ul><ul><li>Leading provider of software for e-business </li></ul></ul><ul><ul><li>Second largest software company </li></ul></ul><ul><ul><li>Major presence in Fortune 500 </li></ul></ul><ul><ul><li>Global market coverage </li></ul></ul><ul><ul><li>Co-sponsor of www.dbazine.com </li></ul></ul>
    4. 5. What are we hearing… <ul><ul><ul><li> Customers, suppliers and internal staff expect faster, immediate access to data and the expectation is that these demands be met while reducing costs to the business. </li></ul></ul></ul><ul><li>Increase Performance and Reduce costs by… </li></ul><ul><ul><li>Eliminating unplanned downtime </li></ul></ul><ul><ul><li>Reducing planned downtime </li></ul></ul><ul><ul><li>Faster diagnosis and resolution of issues </li></ul></ul><ul><ul><li>Increasing productivity of staff </li></ul></ul><ul><li>Costs increase without help… </li></ul><ul><ul><li>downtime cost greater </li></ul></ul><ul><ul><li>databases more complex </li></ul></ul><ul><ul><li>more staff needed to handle load </li></ul></ul><ul><ul><li>more data, more disk and maintenance needed </li></ul></ul><ul><li>Performance suffers without help… </li></ul><ul><ul><li>more data, longer retrieval time </li></ul></ul><ul><ul><li>databases become more complex </li></ul></ul><ul><ul><li>more staff needed to handle load </li></ul></ul>
    5. 6. Data Management Challenges <ul><li>Manage Data Growth </li></ul><ul><ul><li>“ Global 2000 companies double the amount of data they own every year.” </li></ul></ul><ul><li>Mike Ruettgers, CEO </li></ul><ul><li>EMC Corporation </li></ul><ul><ul><li>Key points: Complexity, data growth and pace of change, </li></ul></ul><ul><ul><li>Reduced IT budgets </li></ul></ul>
    6. 7. Optimising Data Management <ul><ul><li>Reduce Costs and </li></ul></ul><ul><ul><li>Improve Service Delivery </li></ul></ul>“ Technology budgets might be flat, but demands for business agility and faster innovation persist. That's the dilemma for IT executives: How do they manage company expectations while faced with budget restrictions?” Budget Constraints Call For More Collaboration InformationWeek
    7. 8. Top CIO Challenges <ul><li>Improving Service Delivery </li></ul><ul><ul><li>The majority of service level breaches are database related </li></ul></ul><ul><ul><li>The data embodies the intellectual property of any complex organization </li></ul></ul><ul><ul><li>Loss of business data can lead to business failure </li></ul></ul><ul><li>Reducing Cost </li></ul><ul><ul><li>Need to meet the demands of data availability and accuracy while reducing cost to the business </li></ul></ul><ul><ul><li>Need to leverage investments and personnel…Do more with less </li></ul></ul>
    8. 9. Business Service Management IT Operations and Infrastructure Management DB2 UDB os/390 and z/OS Optimize PERFORMANCE Simplify ADMINISTRATION Assure RECOVERY Oracle Oracle IMS IMS Sybase Sybase SQL Server SQL Server DB2 UDB Unix and Windows Linking Business and Technology DB2 UDB os/390 and z/OS IT Services and Application Management Service Impact Management Business Services IT Operations and Infrastructure Management
    9. 10. So what is SmartDBA? SmartDBA is the Data Management in BSM “ SmartDBA enables customers to manage their data effectively - ensuring quality of service, maximizing availability and reducing costs” Data is the cornerstone for all business transactions, and managing it effectively is key to successful Business Service Management.
    10. 11. Better Service at Lower Cost <ul><li>Avoid Downtime </li></ul><ul><ul><li>Unplanned </li></ul></ul><ul><ul><ul><li>Database Recovery </li></ul></ul></ul><ul><ul><ul><li>Proactive Problem Diagnosis </li></ul></ul></ul><ul><ul><li>Planned </li></ul></ul><ul><ul><ul><li>Database Backup </li></ul></ul></ul><ul><ul><ul><li>Space Management </li></ul></ul></ul><ul><ul><ul><li>Schema Change Management </li></ul></ul></ul><ul><li>Optimize Performance </li></ul>
    11. 12. Data Management Challenges… Managing Diverse Environments for Optimal Performance and Availability &quot;Over 90 percent of organizations who own relational database management systems are utilizing more than one type of database. And due to budget cutbacks, organizations are confronted with managing more data with limited resources.&quot; Ray Paquet, Vice President, Research Director, Gartner Operating System Unix Windows OS/390 Linux Database Oracle DB2 MF IMS Sybase DB2 DS MS SQL Server Application CRM… ERP… Billing… Finance…
    12. 13. The Database Race is On… <ul><ul><li>DB2 Version 8 – “ self managing ” </li></ul></ul><ul><ul><li>Oracle 10g – “ are you ready for the grid? ” </li></ul></ul><ul><ul><li>Microsoft SQL Server 2000 – “ scalability and reliability for the agile enterprise ” </li></ul></ul><ul><ul><li>Sybase 12.5.1 – “ truly scalable, self managing ” </li></ul></ul>Average large corporation owns 3-4 different database brands
    13. 14. Critical Success Factors… “… due to budget cutbacks, organizations are confronted with managing more data with limited resources,&quot; said Ray Paquet, vice president, research director for Gartner. &quot;Whether running Oracle, DB2 or SQL Server, or all three, the ability to cross-train the staff to manage all flavors will greatly enhance worker versatility and productivity …
    14. 15. BMC’s Solution Strategy <ul><li>DBA focused environment to optimize performance, automate administration, and assure recovery across the enterprise </li></ul><ul><ul><li>Provide a single enterprise-wide integrated Web data management environment </li></ul></ul><ul><ul><li>Management of all major platforms: DB2, IMS, Oracle, MS SQL Server, & Sybase </li></ul></ul><ul><ul><li>Built-in Intelligent Advisors </li></ul></ul>
    15. 16. Integrated Solution Set <ul><li>Fully integrated solution sets </li></ul><ul><li>Shared data increases value of solution with each added product </li></ul><ul><li>Common tools and processes across RDBMS types </li></ul>IMS DB2 S/390 Performance Administration Recovery MainView Performance Administration Recovery PATROL
    16. 17. Better Service with SmartDBA <ul><li>SmartDBA Performance Management </li></ul><ul><li>SmartDBA Cockpit </li></ul><ul><li>DBXray </li></ul><ul><li>PATROL for Database </li></ul><ul><li>SQL-Explorer** </li></ul><ul><li>Space Expert** </li></ul><ul><li>SmartDBA Administration </li></ul><ul><li>SmartDBA Cockpit </li></ul><ul><ul><li>DBA workbench for daily database and user administration </li></ul></ul><ul><li>Change Manager** </li></ul><ul><ul><li>Advance Schema Management </li></ul></ul><ul><li>SmartDBA Backup & Recovery </li></ul><ul><li>SmartDBA Cockpit </li></ul><ul><li>SQL-BackTrack </li></ul>** Oracle and UDB Only
    17. 18. BMC’s Product Heritage <ul><ul><li>Heterogeneous support with a common experience across major platforms </li></ul></ul><ul><ul><li>Deeper functionality than native tools </li></ul></ul><ul><ul><li>Real life production capability and knowledge </li></ul></ul><ul><ul><li>Market proven - #1 tools and utilities vendor </li></ul></ul><ul><ul><li>Intelligent automated solutions </li></ul></ul>
    18. 19. Database Monitoring and Diagnostics <ul><ul><li>The Smart DBA Solution </li></ul></ul><ul><ul><ul><li>Overall view of database health </li></ul></ul></ul><ul><ul><ul><li>Automated alerts and notification--Anywhere, anytime access </li></ul></ul></ul><ul><ul><ul><li>Database Monitor Integrated to SmartDBA™ Expert solutions </li></ul></ul></ul><ul><ul><ul><li>Integration to focus on “fixing” the problem </li></ul></ul></ul>DBXray or SmartDBA for Patrol (Database KM)
    19. 20. How we compliment PATROL OS DATABASE DB2 UDB, Oracle, MS SQL Server, Sybase MS Windows, UNIX PATROL ® Systems Management View SmartDBA ™ Database Management View Monitors: Optimizes Performance Simplifies Administration Assures Recovery Network Systems Database Applications Service Levels ERP, Finance, Billing, CRM, etc. APPLICATION <ul><li>PATROL for Database </li></ul><ul><ul><li>… works while you sleep </li></ul></ul><ul><ul><li>… takes standard corrective actions </li></ul></ul><ul><ul><li>… manages production databases </li></ul></ul><ul><li>SmartDBA Performance </li></ul><ul><ul><li>… drills into database specific issues </li></ul></ul><ul><ul><li>… focuses on database performance </li></ul></ul><ul><ul><li>… fixes the problems that PATROL finds! </li></ul></ul>
    20. 21. Space Management <ul><ul><li>The Smart DBA Solution </li></ul></ul><ul><ul><ul><li>Automatically identifies objects that require maintenance </li></ul></ul></ul><ul><ul><ul><ul><li>Best Reorg = No Reorg </li></ul></ul></ul></ul><ul><ul><ul><li>Intelligently adjusts storage parameters to minimize repetitive maintenance activity </li></ul></ul></ul><ul><ul><ul><li>Automates and validates task is necessary and that it will complete successfully </li></ul></ul></ul><ul><ul><ul><li>Fastest and most reliable reorganization engine </li></ul></ul></ul><ul><ul><ul><li>New update/insert reorganization capability </li></ul></ul></ul>Space Expert**
    21. 22. Are you running SAP on Oracle? <ul><li>How can I make better use of my Oracle database? How can I contain growth and avoid disk purchases? </li></ul><ul><li>Problem </li></ul><ul><ul><li>SAP has thousands of objects </li></ul></ul><ul><ul><li>SAP is usually business critical (no downtime allowed) </li></ul></ul><ul><ul><li>Hard to know what objects need to be reorganized </li></ul></ul><ul><ul><li>Not reorganizing leads to poor performance, which affects the business </li></ul></ul><ul><li>Solution </li></ul><ul><ul><li>Space Expert for Oracle </li></ul></ul><ul><ul><ul><li>Finds space problems </li></ul></ul></ul><ul><ul><ul><li>Fixes without downtime </li></ul></ul></ul><ul><ul><ul><ul><li>Online Reorg </li></ul></ul></ul></ul><ul><ul><ul><li>Can do things that even Oracle cannot do </li></ul></ul></ul><ul><ul><ul><ul><li>Online reorg of Long and Raw Data types </li></ul></ul></ul></ul><ul><li>Result – better performance, reclaim disk space (costs ) </li></ul>The normal cost of disk storage (EMC, Hitachi, etc) is 40-100 Euros per GB. Many customers have justified the purchase of Space Expert just on the savings associated with disk usage alone.
    22. 23. SQL Tuning <ul><ul><li>The Smart DBA Solution </li></ul></ul><ul><ul><ul><li>Automatically tune SQL – rewrites for faster access </li></ul></ul></ul><ul><ul><ul><li>High Speed Data collector adds no overhead </li></ul></ul></ul><ul><ul><ul><li>Simulation facility permits non-intrusive tuning that emulates the production environment </li></ul></ul></ul><ul><ul><ul><li>Recommend index changes based on application activity </li></ul></ul></ul><ul><ul><ul><li>Only way to tune vendor supplied applications </li></ul></ul></ul>SQL Explorer**
    23. 24. SmartDBA Performance Solutions <ul><ul><li>Scalable, Web Based DBA products tightly integrated to provide: </li></ul></ul><ul><ul><ul><li>Complete, Proactive Performance Management </li></ul></ul></ul><ul><ul><ul><ul><li>Enterprise Database Monitoring & Alerting </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Diagnostics Information on the Problem </li></ul></ul></ul></ul><ul><ul><ul><ul><li>SQL Analysis and Tuning </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Space and Object Management </li></ul></ul></ul></ul>What is SmartDBA Performance Management?
    24. 25. The SmartDBA Difference Enterprise Database Monitoring & Alerting Diagnostics Information on the Problem SQL Analysis and Tuning Space and Object Management Problem Identification Diagnose Cause Solution Validation Recommend Action <ul><ul><li>Find It, Fix It, Avoid It </li></ul></ul>Integration Speeds Resolution
    25. 26. Recovery <ul><li>The Smart DBA Solution </li></ul><ul><ul><ul><li>Many features designed to automate and reduce the time it takes to run back-ups </li></ul></ul></ul><ul><ul><ul><li>Assure recoveries are fast and accurate – Guided Recovery </li></ul></ul></ul><ul><ul><ul><li>Easier to Set Up, Use and Maintain </li></ul></ul></ul><ul><ul><ul><li>Single solution for multiple platforms </li></ul></ul></ul><ul><ul><ul><li>Integrated with File System Back-up utilities </li></ul></ul></ul><ul><ul><ul><li>High availability solution for Oracle-Enterprise Snapshot </li></ul></ul></ul>SQL Backtrack
    26. 27. People are talking about Recovery <ul><li>Gartner Group Analysts recommend: </li></ul><ul><ul><li>Best practice #1: Standardize on products </li></ul></ul><ul><ul><ul><li>Across the enterprise – DB2, IMS, MS SQL Server, UDB, Sybase </li></ul></ul></ul><ul><ul><li>Best practice #2: Focus on Recovery </li></ul></ul><ul><ul><ul><li>Backup is only as good as the recovery it provides! </li></ul></ul></ul><ul><ul><ul><li>Source: Ten best practices for enterprise backup & recovery April 17, 2002 Tech Republic </li></ul></ul></ul>Bottom line Recovery is a critical service delivered by IS organizations. Following these top 10 best practices will help enterprises lower their backup and storage total cost of ownership and deliver higher-quality recovery services.
    27. 28. The SmartDBA Solution Strategy <ul><li>Provide Commonality among database management tools regardless of platform </li></ul><ul><ul><li>Multi-platform, consistent, integrated interface </li></ul></ul><ul><li>Provide tools that are intuitive, easy to use and deploy </li></ul><ul><li>Provide scalable solutions for the Enterprise </li></ul><ul><li>Automate most common DBA tasks </li></ul><ul><li>Build Expertise into products - Intelligence </li></ul><ul><li>Provide necessary information to enable DBAs to perform analysis to make informed decisions </li></ul><ul><li>Enable teamwork through sharable knowledge base </li></ul>
    28. 29. SmartDBA Solutions SmartDBA Cockpit Performance Management Space Management Application Tuning Database Administration Recovery Management DB2 s/390, DB2 Unix & NT, Oracle, SQL Server, Sybase
    29. 30. <ul><li>Database-Aware Compression </li></ul><ul><ul><li>Provides 3:1 compression “on-the-fly” at backup time </li></ul></ul><ul><li>Automated Script Generation </li></ul><ul><ul><li>easily integrate SQL-BackTrack advanced backup and recovery features within your environment </li></ul></ul><ul><li>Automated Log Management </li></ul><ul><ul><li>Identifies and retains required logs automatically </li></ul></ul><ul><ul><li>Provides user defined log expiration </li></ul></ul>Reducing Resource Costs for Recovery
    30. 31. Reduce Costs of Downtime <ul><li>Guided Recovery walks user through optimal recovery scenario to reduce recovery time </li></ul><ul><ul><li>Physical recoveries of full, incremental, and delta backups </li></ul></ul><ul><ul><li>Table Level Extraction to recover logical objects directly from physical backup while your database is online or direct extracted data to a file! </li></ul></ul>
    31. 32. Reduce Costs of Downtime <ul><li>Dry-Run Recovery verifies recovery scenario before execution to ensure successful recovery without impacting production </li></ul><ul><li>Restartibility allows complex recoveries to be restarted near point of interruption </li></ul><ul><li>Striping increases backup and recovery speed by moving data to/from multiple devices simultaneously </li></ul><ul><li>Automated Redirected Restore easily restore backups to different database containers </li></ul>
    32. 33. <ul><li>Seamless Integration with </li></ul><ul><ul><li>Tivoli Storage Manager </li></ul></ul><ul><ul><li>Legato </li></ul></ul><ul><ul><li>Veritas </li></ul></ul><ul><li>Recovery to Alternate Database, Instance, or Host provides powerful recovery options for your disaster recovery and migration strategies. </li></ul><ul><li>Backup Cloning sends copies of database and/or log backups to multiple locations at backup time (will automatically switch to cloned backup if primary is unavailable!) </li></ul>Additional Costs Savings
    33. 34. <ul><li>Automated Proactive Problem Determination </li></ul><ul><ul><li>Eliminating the need to write and maintain complex scripts for monitoring and problem diagnosis </li></ul></ul><ul><ul><ul><li>Multiple database versions and types </li></ul></ul></ul><ul><ul><ul><li>Multiple operating systems versions and types </li></ul></ul></ul><ul><ul><ul><li>Monitoring all critical components </li></ul></ul></ul><ul><ul><ul><li>Proactive alert notification </li></ul></ul></ul><ul><ul><ul><ul><li>Email, pager, or visual </li></ul></ul></ul></ul>Cost Reductions in Script Management
    34. 35. <ul><li>Optimizing Performance of Application </li></ul><ul><ul><li>Using low overhead collection technology </li></ul></ul><ul><ul><li>Finding and tuning problematic SQL statements </li></ul></ul><ul><li>Optimizing Performance of Database </li></ul><ul><ul><li>Using low overhead collection technology </li></ul></ul><ul><ul><ul><li>Automatically identifies performance problems </li></ul></ul></ul><ul><ul><ul><li>Understands application specific trends </li></ul></ul></ul><ul><ul><li>Recommends changes to reduce need for future maintenance </li></ul></ul><ul><ul><li>Automates the database reorganization process </li></ul></ul><ul><ul><li>Reclaim costly disk space </li></ul></ul>Hardware Cost Avoidance
    35. 36. Enterprise Data Management Source: IDC <ul><li>Data Management – Anytime, Anywhere </li></ul><ul><li>Performance, Administration and Recovery of complex database environments </li></ul><ul><li>Highly Intelligent, Automated and Integrated Solutions </li></ul>IDC Says : BMC Software’s Market share grew from 60% to 70% 2000 - 2001 BMC CA IBM Quest Other
    36. 37. Visit www.dbazine.com
    37. 38. Customer Benefits <ul><li>Improved service levels </li></ul><ul><ul><li>Ensure highest availability at lower cost </li></ul></ul><ul><ul><li>Faster identification and resolution of IT problems </li></ul></ul><ul><li>Process improvement </li></ul><ul><ul><li>Improved visibility of Quality of Service (QoS) and Quality of Response (QoR) to the Business Owners </li></ul></ul><ul><li>Reduced costs </li></ul><ul><ul><li>Standardizing on an interoperable solution drives down training and support costs </li></ul></ul><ul><ul><li>Lower administration, development and maintenance costs </li></ul></ul><ul><ul><li>Lower problem resolution costs </li></ul></ul><ul><li>Stronger ROI </li></ul><ul><ul><li>Eliminate requirement for manual script generation to free up DBA for other strategic tasks </li></ul></ul><ul><ul><li>Enable DBA’s to quickly support new applications regardless of RDBMS platform </li></ul></ul>
    38. 39. Questions?? http://www.bmc.com/database
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