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  1. 1. IBM Sizing Questionnair e for Or acle Business Intelligence Enter prise Edition (OBIEE) (formerly Siebel Analytics) IBM Americas Techline Updated October 8, 2007 Version 3.1.12 Siebel Sizing Questionnaire Page 1
  2. 2. Table of Contents INTRODUCTION.....................................................................................................................................................................3 i. What is a Sizing?.............................................................................................................................................................3 ii. Instructions for Completing this Questionnaire..........................................................................................................4 iii. Who Can Request an OBIEE Sizing..........................................................................................................................4 iv. Types of OBIEE Sizings ................................................................................................................................................4 v. Where to return the completed Questionnaire............................................................................................................4 vi. Submitting the Sizing Questionnaire to Techline........................................................................................................5 vii. Sizing Defaults and Assumptions................................................................................................................................5 viii. Supported Platforms..................................................................................................................................................5 Oracle Business Intelligence Enterprise Edition - OBIEE (Siebel Analytics) ................................................................6 1. OBIEE System Configuration......................................................................................................................................6 2. OBIEE OLAP Database Server...................................................................................................................................7 3. OBIEE Analytics Server (SAS) ..................................................................................................................................7 4. OBIEE ETL Server .....................................................................................................................................................7 5. OBIEE Web Server (SAW)..........................................................................................................................................7 6. OBIEE Application Version.........................................................................................................................................8 7. OBIEE Application Profile..........................................................................................................................................8 8. OBIEE User Profile......................................................................................................................................................8 9. Star Schema Usage......................................................................................................................................................9 APPENDIX A. Definitions.....................................................................................................................................................11 A-1 Client Types ...........................................................................................................................................................11 A-2 Definition of Types of Siebel Users & User Transaction Profiles .........................................................................11 A-3 OBIEE Servers .......................................................................................................................................................11 APPENDIX D. IBM Product Information ...........................................................................................................................12 IBM Systems........................................................................................................................................................................12 IBM System x ™..............................................................................................................................................................12 IBM System p ™..............................................................................................................................................................12 IBM System i ™...............................................................................................................................................................12 IBM System z ™..............................................................................................................................................................12 IBM BladeCenter ®..........................................................................................................................................................13 IBM System Storage ™....................................................................................................................................................13 IBM Software......................................................................................................................................................................13 DB2 Universal Database ™..............................................................................................................................................13 Lotus® Software...............................................................................................................................................................13 Rational® Software..........................................................................................................................................................14 Tivoli® Software..............................................................................................................................................................14 WebSphere® Software......................................................................................................................................................14 Disclaimers / Trademarks..................................................................................................................................................15 Siebel Sizing Questionnaire Page 2
  3. 3. INTRODUCTION Thank you for requesting a sizing estimate for your Oracle Business Intelligence Enterprise Edition (OBIEE) (formerly Siebel Analytics) deployment. The information you provide in this document will allow IBM to develop a sizing recommendation which describes the IBM server resources required to support your planned OBIEE installation. IBM’s Siebel Sizing Tool, Sizing Questionnaire, sizing metrics, and sizing methodology are continually reviewed to provide the best possible estimate of the IBM hardware resources required to support Oracle Business Intelligence Enterprise Edition. Guidelines for sizing metrics are derived from scalability tests, benchmarks, and sizing tests performed worldwide at: the IBM International Competency Center in San Mateo, California; the IBM Web Server Solutions Development Lab in Beaverton, Oregon; the IBM Silicon Valley Lab in San Jose, California; the IBM Toronto Lab in Canada; the IBM Raleigh Lab in North Carolina; the IBM Performance, Scalability and Solutions Center in Montpellier, France; the IBM Lab in Hursley, England; the IBM Poughkeepsie Lab in New York; and Siebel Systems in San Mateo, California. In addition, extensive consulting experience with production Oracle customers is applied to the sizing recommendations. It is recommended that several resources be used to complete this questionnaire (your organization’s business experts, consultants, ISV representatives, etc.) to obtain valid inputs. 回答希望日につきましては、以下を目安にお考え下さい。 -「サイジングのみ」 3 労働日目安 -「標準価格」 要件により、さらに数日を要します -「提供価格」 要件により、さらに数日を要します ※「標準価格」、「提供価格」とも、Confidential、IBM 社内開示不可の場合はサンプル構成提供のみ で対応させて頂きます。 i. What is a Sizing? A sizing is an approximation of the hardware resources required to support a specific software implementation. The purpose of this questionnaire is to collect information to estimate the IBM hardware requirements for the implementation of Oracle Business Intelligence Enterprise Edition (OBIEE) (formerly Siebel Analytics) on IBM System z™, System p™, IBM System x™ or heterogeneous IBM environments. It is important to understand that “sizing” the hardware for each customer’s Oracle Business Intelligence Enterprise Edition implementation is an iterative process, which may be refined and repeated a number of times. If you are in the early stages of planning, you will probably have limited information about your planned environment. In this case, we can complete the sizing estimate with general information about your Oracle Business Intelligence Enterprise Edition applications users. When you are further along in your implementation planning, you will know additional information, and you may request another sizing estimate based on more detailed information. In any case, after receiving the results of a sizing estimate, you may choose to revise your input and request a re-sizing. At the Solutions Sizing Center, we will be happy to work with you throughout this process. This questionnaire, when completed, will return to you a sizing estimation including a workload from a provider other than IBM. IBM is not responsible for the accuracy of the data contained in such a workload. Any reliance by you on the third party workload is at your sole risk and will not create any liability or obligation for IBM. If you have any questions or are unsatisfied with the third party workload information, you should contact the third party provider. The system resources quoted to you in any sizing related communications are sufficient only for the workload(s) estimated. Other factors may require additional resources (e.g. additional non-estimated workloads, minimum configurations for RAID, allowance for growth, workspace, etc). The information provided to you in any sizing related communications are provided by International Business Machines Corporation (IBM) as a service to you and may be used for informational purposes only. Use of any sizing related communications is restricted to the purpose of helping you predict a possible IBM eServer model Siebel Sizing Questionnaire Page 3
  4. 4. processor, memory and disk resources for a given workload. All representations of processor utilization, throughput, response time, memory, disk, and other performance data in the sizing communications are estimates and averages based on certain assumptions and conditions. No representation is made that these throughputs and their corresponding response times or other performance data will be accurate or achieved in any given IBM eServer installation environment. They are based on specific configurations and run time environments. Customer results will vary. Any configuration recommended by the sizing information communicated should be tested and verified. By accepting this information or using the sizing details you agree to the terms and conditions contained herein. If you do not agree with such terms and conditions, please do not review or use the provided materials and return the materials to IBM. ii. Instructions for Completing this Questionnaire In general, hardware sizing for Oracle Business Intelligence Enterprise Edition (OBIEE) is user-based, and you will be asked to specify numbers of users. In addition, you will be asked for information about your batch workload, hardware environment, etc. It will not be necessary for you to complete all sections of the questionnaire. Before you begin to complete the questionnaire, read all of the instructions in this section. A summary of the steps to complete the questionnaire is listed below. Additional information is described on the following pages. Once you have completed the questionnaire, return it to the IBM Techline or Sizing Specialist responsible for your geography. iii. Who Can Request an OBIEE Sizing Anyone from IBM, Oracle, an IBM Business Partner, or an Oracle Business Partner involved in the marketing and sale of Oracle applications on IBM servers can request a sizing from IBM Techline. iv. Types of OBIEE Sizings Please note: This questionnaire is for new customers of Oracle Business Intelligence Enterprise Edition (OBIEE). If you are an installed customer of these Oracle applications and want to have an upgrade sizing, please contact the IBM Oracle International Competency Center at ibmjpora@jp.ibm.com Oracle sizing questionnaires are updated frequently; make sure you have the most correct sizing questionnaire and most recent version, which can be obtained from your IBM Representative or by visiting the IBM Solutions Sizing website at http://www.ibm.com/erp/sizing. v. Where to return the completed Questionnaire Please send the completed sizing questionnaire to your IBM representative or to the contacts listed in the table, in Section vi. Siebel Sizing Questionnaire Page 4
  5. 5. vi. Submitting the Sizing Questionnaire to Techline Please send the completed sizing questionnaire to one of the following IBM Techline locations, based on the customer’s geography and hardware platform. A Sizing Report form will be sent to the requestor in two to five business days. Send Completed Questionnaires to IBM Techline North America, South America IBM Americas Techline Solutions Sizing e-Mail: eSizings@us.ibm.com Phone: 1-800-426-0222 Fax: 1-845-491-2372 Europe, Middle East, Africa – * IBMers create a Techline request through: http://w3-5.ibm.com/support/emea/techline/form.html (IBM System x™ & IBM System * Business Partners create Techline request through: p™ only) http://www.ibm.com/partnerworld/techline * For attachments or other requests use: oraclibm@fr.ibm.com All IBM System z™ Sizings e-Mail: eSizings@us.ibm.com Europe, Middle East, Africa, Asia Phone: 1-800-426-0222 Pacific, North America, South Fax: 1-845-491-2372 America Australia & New Zealand eMail: HelpERP@au1.ibm.com India, Indonesia, Malaysia, eMail: techline@my.ibm.com Philippines, Singapore, Sri Lanka, Thailand, Vietnam China eMail: techline@cn.ibm.com Hong Kong eMail: chankyk@hk1.ibm.com Taiwan eMail: techline@tw.ibm.com South Korea eMail: techline@kr.ibm.com Japan eMail: TLSIZING@jp.ibm.com vii. Sizing Defaults and Assumptions The objective of the sizing methodology is to estimate the hardware resources required to support the customer’s peak hour of online business processing during the busiest processing season.  Sizing will be done for “out-of-the-box” OBIEE, assuming no customization or modifications.  The sizing will estimate the hardware resources required to support the customer’s peak hour of online business processing during the busiest processing season.  Processors will be sized at 50% utilization or less during the peak online processing period for IBM System x™ (Windows/Linux), 65% for IBM System p™(AIX/Linux), and at 85% utilization for IBM System z™ (zOS/zLinux) on dedicated processors.  The sizing is done for the customer’s fully implemented production system.  The Database Server will be sized with database connection pooling disabled.  Data sharing will not be used when the Database Server is on IBM System z™(zOS or zLinux).  High availability is not a requirement.  The system is tuned.  The customer will provide the database size (GB).  Unicode will not be used. viii. Supported Platforms Please obtain the most current list of supported platforms for Oracle applications at http://www.oracle.com. Siebel Sizing Questionnaire Page 5
  6. 6. Oracle Business Intelligence Enterprise Edition - OBIEE (Siebel Analytics) Implementing OBIEE (Siebel Analytics) may require an extensive sizing review by Oracle Expert Services or Consulting, IBM Global Services, or a certified Oracle Systems Integrator based on a customer’s specific requirements. IBM Techline will provide a high-level sizing for the hardware resources required to implement OBIEE on IBM servers. 1. OBIEE System Configuration Select one operating system and one DBMS for the OBIEE Database Server (OLAP), one operating system for the Analytics Server, one operating system for the ETL Server, and one operating system for the Web Server. Database (OLAP) Operating System + DBMS Windows 2003 Standard Edition (Analytics 7.7+, OBIEE 8.0+)  DB2 UDB Version 8 Windows 2003 Enterprise Edition (Analytics 7.7+, OBIEE 8.0+) +  Microsoft SQL Server Windows 2003 Datacenter Edition (Analytics 7.7+, OBIEE 8.0+)  Oracle Linux on IBM System x™ IBM AIX Version 5.3 (Analytics 7.7+, OBIEE 8.0+)  DB2 UDB Version 8 Linux on IBM System p™ +  Oracle IBMzOS + DB2 zOS Version 8 Linux on IBM System z™ (Analytics 7.7+, OBIEE 8.0+) Linux on IBM System z™ (Analytics 7.7+, OBIEE 8.0+) +  Oracle OBIEE Analytics Server (SAS) Operating System Windows 2003 Standard Edition (Analytics 7.7+, OBIEE 8.0+) Windows 2003 Enterprise Edition (Analytics 7.7+, OBIEE 8.0+) Windows 2003 Datacenter Edition (Analytics 7.7+, OBIEE 8.0+) IBM AIX Version 5.3 (Analytics 7.8+, OBIEE 8.0+) OBIEE (Analytics) ETL Server Operating System Windows 2003 Standard Edition (Analytics 7.7+, OBIEE 8.0+) Windows 2003 Enterprise Edition (Analytics 7.7+, OBIEE 8.0+) Windows 2003 Datacenter Edition (Analytics 7.7+, OBIEE 8.0+) IBM AIX Version 5.3 (Analytics 7.8+, OBIEE 8.0+) OBIEE (Analytics) Web Server (SAW) Operating System Windows 2003 Standard Edition (Analytics 7.7+, OBIEE 8.0+) Windows 2003 Enterprise Edition (Analytics 7.7+, OBIEE 8.0+) Windows 2003 Datacenter Edition (Analytics 7.7+, OBIEE 8.0+) IBM AIX Version 5.3 (Analytics 7.8+, OBIEE 8.0+) Siebel Sizing Questionnaire Page 6
  7. 7. 2. OBIEE OLAP Database Server Enter values in the following table for the OBIEE (Analytics) OLAP Database Server, or take the default values. Database Server capacity during peak hour 50% = Default for IBM System x™ _____ % (Enter 0% - 100%) 65% = Default for IBM System p™ 90% = Default for IBM System z™ 0% 40% 80% Batch Workload – percentage of total online workload 10% 50% 90% during peak online hour: 20% 60% 100% 30% (Default) 70% High availability required  No (Default) Yes 8:00 a.m. – 5:00 p.m. (Default) Hours of Operation 24 x 7 Other Will Unicode be implemented? No (Default) Yes Number of concurrent Siebel Server processes executing       (Default is 20) during peak online processing hour. Will Data Sharing be implemented on IBM System z™? No (Default) Yes Will the IBM System z™ Database Server be logically No Yes (Default) partitioned? (LPARs) Comments       3. OBIEE Analytics Server (SAS) Enter values in the following table for the OBIEE Analytics Server, or take the default values. Application Server capacity during peak hour 50% = Default for IBM System x™       % (Enter 0% - 100%) 65% = Default for IBM System p™ High availability required  No (Default) Yes Comments       4. OBIEE ETL Server Enter values in the following table for the Extract, Transform, and Load (ETL) Server, or take the default values. Application Server capacity during peak hour 50% = Default for IBM System x™       % (Enter 0% - 100%) 65% = Default for IBM System p™ High availability required  No (Default) Yes Comments       5. OBIEE Web Server (SAW) Enter values in the following table for the OBIEE (Analytics) Web Server, or take the default values. Web Server capacity during peak hour 50% = Default for IBM System x™       % (Enter 0% - 100%) 65% = Default for IBM System p™ High availability required  No (Default) Yes Comments       Siebel Sizing Questionnaire Page 7
  8. 8. 6. OBIEE Application Version Select one version of OBIEE (Analytics) Applications. Version 7.5.3 Version 7.7 Version 7.8 Version 8.0 Version 10.1 7. OBIEE Application Profile OBIEE End User Applications (Marketing, Executive, User, Partner Portal, Sales, Service, Workforce) Automotive Analytics Communications, Media & Energy Analytics OBIEE Applications Finance Analytics Insurance Analytics Healthcare Analytics Pharma Analytics Base (access data only in Siebel) (Default) OBIEE Server option: Extended (access data in Siebel and external sources) Amount of Data stored in OBIEE OLAP Database from the Siebel OLTP Database (GB) ___________ GB Amount of Data stored in OBIEE OLAP Database from External Databases (GB) ___________ GB 8. OBIEE User Profile Concurrently Connected or Synchronizing Users Total # (Peak Hour) OBIEE Client Licensed # Standard # Connected TOTAL Applications Type Users Active But Inactive (Standard + Inactive) Web                         OBIEE Mobile                         (Analytics 7.7+, OBIEE 8.0+) Siebel Sizing Questionnaire Page 8
  9. 9. 9. Star Schema Usage Select the STAR schemas of the Data Mart which will be implemented. Note that some Stars are specific to Horizontal only. Some Stars are specific to Industry Applications. With each star specify the amount of records you expect to initially and regularly load into the Fact table. The number of records in the incremental load will be used to size the ETL Server. Time Period for Incremental Load: Daily Weekly Monthly Other: __________ # Records – # Months Data # Records – Star Schema Name Incremental Load Maintained in Initial load (Specify Time Period above) DW? Activity Activity-Product Agreement Agreement Item Assessment Asset Balance History Campaign History Campaign History Aggregate Campaign-Opportunity Detailed Forecast Forecast Summary Fund Household Invoice Key Performance Indicator (KPI) Medical Education Objective Offer-Product Opportunity-Competitor Opportunity-Contact Opportunity-Sales Stage Order Item Performance Person Pipeline Product Line Revenue by Date Closed Aggregate Product Line Revenue by Date Opened Aggregate Profile Rank Promotion Quote Item Response Campaign Aggregate Response Campaign Offer Aggregate Response Response-Product Retail Audit Revenue Sales Pipeline Revenue Closed Date Aggregate Sales Pipeline Revenue Open Date Aggregate Service Request Aggregate Siebel Sizing Questionnaire Page 9
  10. 10. Service Request Aggregate for Field Service Closed Service Request Aggregate Open Service Request Aggregate Survey Syndicated Data Syndicated Market Vehicle Siebel Sizing Questionnaire Page 10
  11. 11. APPENDIX A. Definitions A-1 Client Types • Web Client – Web Clients are LAN or WAN attached users access OBIEE applications using a standard web browser from the client’s personal computer and do not require any additional persistent software installed on the client. The browser connects through a Web Server to the OBIEE Analytics server which executes business logic and accesses data from the Siebel OLAP Database. A WAN user is defined as any user that accesses the Web Server from outside the local office where the web server resides. • Mobile Client –Mobile Web Clients access OBIEE using a portable Microsoft Windows client delivered through a web browser that is designed for local data access and does not need to be connected to a server. A Mobile Web Client meets the needs of field professionals who do not have continuous access to a network, and uses a local database on each mobile machine. Periodically, the client must access the OBIEE through a dial-up, WAN, or LAN connection to synchronize data with the OLTP Database Server. A-2 Definition of Types of Siebel Users & User Transaction Profiles • Licensed Users – Total number of licensed OBIEE users that can potentially access Oracle Business Intelligence Enterprise Edition applications. • Standard Active Web Users Concurrently Connected Users that are actively accessing the application(s) and exerting a direct load on the system during the peak processing hour; this is a subset of Concurrently Connected Users During Peak Hour. Include only users who are actually executing application functions during the peak workload. • Connected Inactive Users - Concurrently Connected Users during the peak processing period that are NOT actively accessing the application(s), not synchronizing (mobile users), and not exerting a direct load on the system; this is a subset of Concurrently Connected Users During Peak Hour. Include only users who are only logged on but inactive during the peak workload. A-3 OBIEE Servers • OBIEE (Analytics) OLAP Database Server – Provides data warehouse functions to OBIEE (Analytics). • OBIEE (Analytics) Web Server (SAW) – Web server for OBIEE (Analytics) web clients. • OBIEE Analytics Server (SAS) (previously Marketing/Analytics Server) – Provides application functions for web clients in the business intelligence environment. • OBIEE (Analytics) ETL Server (previously ETL Informatica Server) – The ETL Server executes the extract from the OLTP Database, the transformation into the OLAP data schema, and the load into the Data Warehouse (OLAP database). Starting with Siebel Analytics V7.7+ and OBIEE v8.0, one or multiple ETL Servers can be configured to load balance the workload across the servers, enabling more than four concurrent parallel sessions to execute. • OBIEE (Analytics) Data Warehouse Administration Console (DAC) – Starting with Siebel Analytics V7.7+ and OBIEE v8.0, the DAC provides centralized control for the Analytics environment. Siebel Sizing Questionnaire Page 11
  12. 12. APPENDIX D. IBM Product Information IBM Systems IBM System x ™ IBM System x helps you take back control and reduce complexity by simplifying systems management for industry-standard computing environments. System x servers provide innovative technology features that deliver both time and cost-savings benefits. Built to deliver outstanding value, System x servers showcase the best of IBM engineering, including the Enterprise X-Architecture (EXA). The core deployment model for 4-socket servers and above, Xtended Design Architecture™ (XDA) is the cornerstone of leadership value, by combining industry- standard building blocks and unique client insight. New levels of innovation and integration can be found in the new XDA two-socket servers, including unprecedented memory density and power management tools. For more information about System x from IBM go to: ibm.com/systems/x IBM System p ™ IBM System p6 servers, featuring IBM POWER6 processor technology, enable companies to easily adapt and manage to both the known and unknown challenges of their day-to-day processing environments. IBM Power Architecture technology with the AIX and Linux operating systems help drive business innovation by delivering powerful, affordable, open and adaptable UNIX and Linux offerings. The IBM System p6 Virtualization Engine and Capacity on Demand technologies help increase flexibility and resource utilization while helping lower systems and administration costs. System p6 servers are designed with leading-edge mainframe-inspired reliability, availability and serviceability features that ease systems management tasks and improve availability. For more information about System p servers from IBM go to: ibm.com/systems/p IBM System i ™ The IBM System i6 is a complete, secure, and highly reliable integrated platform designed to run thousands of the world's most popular business applications while helping you simplify your IT environment. The design of the System i6 is integrated and combines the operating systems, middleware, database, security and storage into one system that can be deployed quickly and is easy to manage. In addition, the System i6 family can run three different operating systems (i6/OS, AIX, and Linux) natively on a single system, simultaneously, providing you with the flexibility to combine disparate workloads onto a single server. The System i6 family is based on the IBM POWER6 processors – the 11th generation of IBM 64-bit processor technology. For more information about the System i6 from IBM go to: ibm.com/systems/i IBM System z ™ The IBM System z mainframe family is built on IBM’s industry-leading mainframe technologies, such as the virtualization of key resources, resiliency, security, intelligent workload management, as well as data, transaction and application integration. The IBM System z is focused on providing higher availability and reducing planned and unplanned outages -- which, when properly configured, may be accomplished with improved non-disruptive replace, repair, and upgrade functions for memory, books, and I/O as well as extending non-disruptive capability to download Licensed Internal Code updates. Application of the IBM System z advanced virtualization technologies creates a solid foundation for flexible integration of business and information management. New innovations on the System z can help to ensure a security-rich platform, maximize resources and utilization, and can help provide the ability to integrate applications and data across the infrastructure. The IBM System z is designed to be a flagship component of heterogeneous computing environments. For more information about System z from IBM go to: ibm.com/systems/z Siebel Sizing Questionnaire Page 12
  13. 13. IBM BladeCenter ® IBM BladeCenter systems are designed to help you maximize the value of your IT environment. Combining industry-standard components with mainframe-inspired capabilities, BladeCenter systems deliver outstanding availability, manageability and performance. They also support a wide array of operating systems and applications, making it easier to build a flexible, cost-effective IT environment. These highly reliable servers can scale quickly, easily and inexpensively, so you can stretch your IT budget and confidently execute your business objectives — even as conditions change. The BladeCenter design gathers computing resources into high-density enclosures that support hot-swappable, high-performance 2-processor Intel processor-based and 2-processor POWER as well as 2-processor and 4- processor AMD Opteron™-based blade servers. For more information about IBM BladeCenter offerings go to: ibm.com/systems/bladecenter IBM System Storage ™ IBM System Storage offers storage solutions to help you manage and grow information as effectively as your other business assets. IBM tackles critical storage issues for large and small companies – in practically every industry – with everything from strategy to implementation. The breadth, performance, and robustness of IBM’s portfolio have made IBM an Industry leader. The IBM portfolio offers one of the industry’s most complete arrays of disk, tape, Storage Area Network (SAN) and Network Attached Storage (NAS) hardware, storage management and networking software, and service capabilities you need to put it all together. IBM delivers the depth and breadth of intelligent storage solutions and expertise to help you reliably bring information to people in a cost-effective way. For more information about IBM System Storage offerings go to: ibm.com/systems/storage IBM Software DB2 Universal Database ™ Data Management Software is the core of enterprise computing. Companies need access to a wide range of information such as XML documents, streaming video, and other rich media types. Additionally, the on demand evolution makes continuous availability a necessity, and it drives the convergence of transaction, business intelligence, and content management applications as companies integrate their business operations and processes. IBM DB2 can help your organization meet these challenges by providing a foundation for On Demand Business applications which incorporates proven relational capabilities with first class support for storing, searching, sharing, validating and managing relational and XML data. The result is a high-performance, scalable platform that enables you to seamlessly manage the best of both worlds. For more information on the DB2 Product Family go to: ibm.com/software/data Lotus® Software Lotus products from IBM are a set of security-rich software that enables businesses to communicate, collaborate and increase productivity. The Lotus product set consists of a wide variety of applications for enterprises including packaged applications that are designed to automate enterprise processes, increase personnel productivity and educate. Data and information management software provides storage, access and analysis of data in any environment. Learning software provides online classrooms for facilitated and interactive learning in live or self-paced modes. Messaging applications provide integrated collaborative environments based on directories, email and group calendaring. Also available is middleware to support mobile, speech, and rich client access to enterprise resources. Productivity software provides instant messaging, Web conferencing, collaborative portals and roles-based environments. Software development tools design and construct applications and support the development and deployment process. Integration servers provide a centralized infrastructure for application integration and business process automation. For more information about Lotus applications from IBM go to: ibm.com/software/lotus Siebel Sizing Questionnaire Page 13
  14. 14. Rational® Software IBM Rational software solutions help organizations achieve their business goals with governing and systems development offerings. The Rational suite of products includes change and configuration management software to improve effectiveness with process automation, build management, reporting and traceability. There are design and construction modules to improve productivity in code-centric, model-driven, and rapid application development. The process and portfolio management functions allow you to implement and manage enterprise processes and investments using proven tools and practices. The requirements and analysis functions reduce project risk with requirements management and business use case and data modeling. Software quality modules improve software functionality, reliability and performance throughout the development project, and express middleware offers easy to install, fast to deploy products for small and medium businesses. For more information about IBM Rational software go to: ibm.com/software/rational Tivoli® Software Tivoli software provides protection for the ISV enterprise by improving security, performance, reliability, scalability and availability. Tivoli allows for business application management, IT mainframe and service management, server, network, device, and storage management, and service provider solutions. Using Tivoli products, application performance and service levels can be optimized and the provisioning of IT infrastructure resources can be automated. Security management ensures compliance to identity and access control policies for IT resources and services. Storage management provides backup and restore capabilities of the storage infrastructure and data. Express middleware allows ease of installation and quick deployment of products for small and medium businesses. For more information about Tivoli from IBM go to: ibm.com/software/tivoli WebSphere® Software WebSphere software is IBM’s industry leading integration and application infrastructure software. The WebSphere family offers application servers that deliver a platform on which to run interoperable applications, business integration servers that provide a centralized infrastructure for application integration and business process automation, and commerce products that provide basic marketing, sales and order processing functionality in a tailorable, integrated package. There is also mobile, speech and enterprise access middleware that supports mobile, speech, and rich client access to enterprise resources, networking software that provides integrated directory, connectivity and security between users and applications, and organizational productivity, portals and collaboration software that provides instant messaging, Web conferencing, collaborative portals and roles-based environments. WebSphere software development tools are available to help design and construct applications and support the development and deployment process as are systems management software used to monitor, control and optimize computing resources. For more information about WebSphere from IBM go to: ibm.com/software/websphere Siebel Sizing Questionnaire Page 14
  15. 15. Disclaimers / Trademarks NO WARRANTY - IBM Corporation authorizes IBM employees, Customers and IBM Business Partners to use the charts herein as a medium for sales or presentation actions intended to promote IBM solutions. In consideration of this authorization, you agree that any copy of these documents that you make will retain all copyright and other proprietary notices contained herein. This page must be included in the presentation whenever delivered or distributed and on whatever medium used (electronic, paper, projection, web, etc.). LIMITATION OF LIABILITY - the information in this document is provided on an "AS IS "basis without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, or non-infringement. Some jurisdictions do not allow disclaimers of express or implied warranties in certain transactions; therefore, this statement may not apply to you. This information is provided for information purposes only as a high level overview. The contents of this publication could include technical inaccuracies or typographical errors. Changes are periodically added to the information herein. These changes will be incorporated in new editions of the publication. IBM Corporation may make improvements and/or changes in the products and/or the programs described in this publication at any time without notice. References in this document to IBM products or services do not imply that IBM intends to make them available in every country. This information may be subject to change without notice. The following terms are trademarks or registered trademarks of IBM Corporation in the United States or other countries or both: IBM, the IBM logo, AIX, DB2, the e-business logo, eServer logo, OS/400, pSeries, ServerProven, xSeries, X-Architecture, Tivoli, WebSphere, xSeries, z/OS, zSeries, TotalStorage. For more information about IBM trademarks and copyrights, please visit: http://www.ibm.com/legal/copytrade.shtml Linux is a registered trademark of Linus Torvalds. Lotus, Lotus Notes, Domino are trademarks of Lotus Development Corporation and/or IBM Corporation. Intel, Itanium, Pentium, Xeon are trademarks or registered trademarks of Intel Corporation. Java and all Java-related trademarks and logos are trademarks or registered trademarks of Sun Microsystems, Inc. Microsoft, Windows, Windows NT, and the Windows logo are trademarks of Microsoft Corporation in the United States, other countries, or both. UNIX is a registered trademark of The Open Group in the United States and other countries. Important Notes - Unless otherwise stated, IBM makes no representations or warranties with respect to non-IBM products. Support and warranties (if any) for the non-IBM products is provided by the third party, not IBM. Siebel Sizing Questionnaire Page 15

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