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Version number of this document – Version 4.doc

  1. 1. School of Design, Engineering & Computing BSc(Hons) Business Communication Systems COURSE DEFINITION September 2000 (Modified January 2001, August 2001, September 2002 and September 2003) v.4
  2. 2. © 1998 Bournemouth University Document date: June 1998 Circulation: General School of Design, Engineering and Computing Bournemouth University Poole Dorset BH12 5BB Definition BSc (Hons) Business Communication Systems Bournemouth University 1998
  3. 3. Modifications The following modifications have been made with effect from September 2000: 1. One additional hour per seminar group for the Database System unit 2. Two additional seminar hours for the Group Project unit, but only one of the hours staffed. 3. Minor changes to the learning outcome of the Client/Server Systems Development unit 4. Some changes to the Distributed Multimedia Systems unit (Quality Committee meeting minutes 5th January 2001) The following modifications have been made with effect from September 2001: 1. Addition of the level 3 descriptor for the Internet Application Development unit (Quality Committee meeting minutes 6th. July 2001) 2. Retrospective approval of level 3 unit, Object Oriented Programming, as a BCS final year elective (validated within the MMC programme in September 2000). The following modifications have been made with effect from September 2002: 1. Amendment to the Corporate Business Information unit (Quality Committee meeting 26 June 2002). The following modifications have been made with effect from September 2003: 1. Introduction of 2 new Level H optional units: Windows Application Programming and Digital Communication Systems 2. Amendments to 3 existing Level H optional units: Object Oriented Programming (replacing the unit of the same title) New Advances in Human Computer Interaction (replacing Human Computer Interaction) Web Application Development (replacing Internet Application Development) Definition BSc (Hons) Business Communication Systems Bournemouth University 1998
  4. 4. Definition BSc (Hons) Business Communication Systems Bournemouth University 1998
  5. 5. CONTENTS PAGE BASIC COURSE DATA 1 1 INTRODUCTION 3 2 OVERVIEW OF THE COURSE 5 2.1 Course Aims and Objectives 5 2.2 Course Structure 7 2.3 The Course Themes 7 2.4 Key Skills Development 8 2.5 The Student Learning Experience and Workload 8 2.5.1 Research Week 10 2.5.2 Reading Week 10 2.5.3 Delivery Diagrams 11 2.6 Project and Electives 12 2.7 Integration of Business and Communication Systems 13 2.8 Indicative Hours for Units 14 2.9 Supervised Work Experience (Placement) 15 2.9.1 Placement Management 15 2.9.2 Student Responsibilities 15 2.9.3 Exemption from Placement 16 3 ASSESSMENT 17 3.1 Assessment Philosophy 17 3.1.1 Quality Assurance 17 3.1.2 Design Principles 17 3.2 Contribution of Coursework 18 3.3 Assessment Regulations 19 3.3.1 Principles 19 3.3.2 Period of Registration 19 3.3.3 Pass Mark 19 3.3.4 Compensation 20 3.3.5 Progression 20 3.3.6 Submission of Coursework 20 Definition BSc (Hons) Business Communication Systems Bournemouth University 1998
  6. 6. 3.3.7 Attendance 21 3.3.8 Determination of Honours Classification 21 3.3.9 Provision for Intermediate Awards 21 3.3.10 Provision for Failed Candidates 22 3.3.11 Provision for Candidates with Valid Reasons for Poor Performance 23 3.3.12 Appeals Procedure 24 3.3.13 The Board of Examiners 24 3.3.14 External Examiners and their Terms of Reference 24 4 ADMISSIONS PROCEDURES 25 4.1 General 25 4.1.1 Entry Requirements Level 1 25 4.1.2 Exceptional Entry 26 4.1.3 Mature Students 26 4.2 Entry with Credit to Levels 2 and 3 27 4.3 Selection Process 27 4.3.1 Open Days 27 5 COURSE MANAGEMENT AND QUALITY ASSURANCE 29 5.1 Academic Responsibility for the Course 29 5.1.1 The Course Leader 29 5.1.2 The Academic Tutor 30 5.1.3 The Projects Co-ordinator 30 5.1.4 The Placements Tutor and Placement Administrator 31 5.2 Course Management and Course Team 31 5.3 Terms of Reference 31 5.3.1 Course Management 31 5.3.2 Course Team 32 5.3.3 The Projects Committee 32 5.3.4 The Industrial Liaison Group 33 5.3.5 Student Liaison 33 6 UNIT SYLLABUSES 35 Business Systems Environment 37 Business Information Systems 1 41 Software Development 45 Definition BSc (Hons) Business Communication Systems Bournemouth University 1998
  7. 7. Multimedia Computer Architecture 49 Communications Systems 53 Database Systems 57 Group Project 61 Business Information Systems 2 65 Client / Server Systems Development 69 Distributed System Management 73 Computer Networks 77 Distributed Multimedia Systems 81 Corporate Business Information 85 Individual Project 89 Advanced Network Systems 93 7 ELECTIVES 97 Advanced Databases 99 Business Development 103 Business Process Modelling 107 New Advances in Human-Computer Interaction 111 Image Processing 114 Multimedia Application Development 116 Multimedia Systems and Networks 120 Network Applications Development 124 People and Computers in Business Organisations 126 Systems Development Methods 130 Object Oriented Programming 134 Web Application Development 137 Windows Application Programming 142 Ditigal Communication Systems 144 8 APPENDIX A Final Year Project Documentation 146 9 APPENDIX B How is the University Organised 156 10 APPENDIX C Programme Profile 159 Definition BSc (Hons) Business Communication Systems Bournemouth University 1998
  8. 8. Definition BSc (Hons) Business Communication Systems Bournemouth University 1998
  9. 9. BASIC PROGRAMME DATA Originating institution/s Design, Engineering & Computing Awards and programme title(s) CertHE, DipHE, BSc (Hons) Business Communication Systems Place of delivery Bournemouth University Mode(s) of delivery Sandwich Duration 4 years Date of original approval September 1998 Date of first intake September 1998 Target intake 30 40 weeks of supervised work experience Placements between Level 2 and Level 3 Professional accreditations or exemptions None Partner institutions None Partnership model None Version number of this document – Version 4 This Programme Specification was revised in September 2003 following the approval of programme modifications by Academic Standards Committee. It takes effect from September 2003. It replaces all earlier versions of this document. Definition BSc (Hons) Business Communication Systems Page 1 Bournemouth University 1998
  10. 10. Definition BSc (Hons) Business Communication Systems Page 2 Bournemouth University 1998
  11. 11. 1. INTRODUCTION The Course Definition Document for the BSc (Hons) Business Communication Systems Course has two aims:- • to define the structure and content of the course; • to set out the regulations governing the course. It should be read in conjunction with the Briefing (volume 1) and the Resources (volume 3) documents. It should be noted that the volumes will sometimes be used as discrete documents, and some material is consequently repeated in them for the sake of clarity and integrity of each volume. The course definition may be amended in the light of conditions and recommendations made by the evaluation panel and will be revised as a result of experience of delivery identified through the University’s course monitoring procedures. Definition BSc (Hons) Business Communication Systems Page 3 Bournemouth University 1998
  12. 12. Definition BSc (Hons) Business Communication Systems Page 4 Bournemouth University 1998
  13. 13. 2. OVERVIEW OF THE COURSE 2.1 Course Aims and Objectives Aim To focus and develop student understanding of the potential of communication systems in an organisation and critical issues associated with the design, development, implementation and evaluation of such systems to support business operations. Objectives The student will be able to: 1 analyse and evaluate the business communications needs and synthesise viable solutions while justifying the approach taken in the design of communications systems; 2 use state-of-the-art knowledge of communication systems and computer networks to draw up specifications for a communication system to support business; 3 contribute to the planning of an organisational communication system, at both tactical and strategic levels; 4 significantly contribute to the design and implementation of communication systems using state-of-the-art tools and techniques; 5 enhance their personal and professional skills in career development, self motivation, and team working; 6 effectively manage complexity, uncertainty and diversity in individual and group projects with consideration of the business environment. Level Objectives Level 1 At the end of the year, the student will be able to: 1 understand the business environment, its operations and structure; 2 make a contribution to the definition of the organisational communication infrastructure; 3 demonstrate understanding of fundamental principles of computing and communication systems; Definition BSc (Hons) Business Communication Systems Page 5 Bournemouth University 1998
  14. 14. 4 select and configure a small computer network and associated software to set up a small network for an organisation; 5 develop self awareness and understanding of the issues associated with team and individual work. Level 2 At the end of the year, the student will be able to: 1 analyse and evaluate organisational needs for communication systems; 2 draw up specifications and contribute to the planning, design and implementation of a multimedia distributed system for an organisation; 3 evaluate the technologies available to arrive at an appropriate solution to business needs; 4 use appropriate tools and techniques to simulate the operation of corporate networks; 5 apply management techniques to group projects to achieve milestones. Level 3 At the end of the year, the student will be able to: 1 carry out an individual piece of work which would enable the student to critically evaluate and support planning, design and implementation of a complete communication system to match organisational objectives and generate a report; 2 evaluate and propose solutions to improve communication systems for business effectiveness; 3 contribute significantly to the organisation’s strategic plan for improved business communication; 4 demonstrate the ability to apply and synthesise the knowledge and skills established throughout the course; 5 demonstrate the ability to analyse and synthesise the knowledge and skills acquired from their elected subjects. Definition BSc (Hons) Business Communication Systems Page 6 Bournemouth University 1998
  15. 15. 2.2 Course Structure The proposed structure of the programme is summarised in the following course diagram. Business Business Software Multimedia Communications Database Level Systems Information Development Computer Systems Systems 1 Environment Systems 1 Architecture 20 20 20 20 20 20 120 credits Level Group Business Client/Server Distributed Computer Distributed 2 Project Information Systems Systems Networks Multimedia Systems 2 Development Management Systems 20 20 20 20 20 120 20 credits Industrial Placement 40 weeks Level Corporate Individual Advanced Elective 1 Elective 2 3 Business Project Network Information Systems 20 40 20 20 20 120 credits Typical Electives Advanced Databases Multimedia Systems and Network Business Development Network Applications Development Business Process Modelling People and Computers in Organisations Human Computer Interaction Systems Development Methods Image Processing Object Oriented Programming Multimedia Application Development Internet Application Development 2.3 The Course Themes The course has two broad themes: • Communication systems • Business environment/operation Definition BSc (Hons) Business Communication Systems Page 7 Bournemouth University 1998
  16. 16. These can be clearly seen in the units of Level 1 and Level 2. At Level 3 they are integrated within the compulsory units. These themes are themselves interwoven to improve business operations through the application of appropriate communication systems. They are, moreover, developed through unit material at each Level so that their relationships are made evident to students. The business theme is developed through the business units and by using business-related examples, case studies and assignments in the technical units. The technical units in Levels 1, 2 and 3, in particular the Communications Systems, Distributed Systems Management, Computer Networks and Advanced Network Systems develop the communication systems’ theme. The Group Project in Level 2 and the Individual Project in Level 3 provide a practical environment for integration. 2.4 Key Skills Development The following is an outline of the main key skills to be developed at each Level of the course. These skills will be developed amongst all the units, but those units, which contribute most to the development of the skills, are identified in the table below. Skills Level 1 Level 2 Level 3 Managing and BSE GP IP developing self Logical thinking SD, MCA, CS, GP, DSM, CN, IP, CBI, ANS BIS1, DB DMA, BIS2 Team Working BSE GP CBI Applying and managing MCA, SD, CS, BIS2, CSSD, CBI, IP, ANS technology BIS1, DB DSM, CN, DMS Communication BSE GP CBI, IP Design and creativity SD, MCA, CS, CSSD, DSM, CN, IP, ANS DB, BIS1 DMS, BIS2 Managing tasks and SD, MCA, CS, All units IP solving problems DB, BIS1 Business entrepreneurial BSE, BIS1 GP, BIS2 IP, CBI 2.5 The Student Learning Experience and Workload The programme seeks to provide learning opportunities through a combination of subject delivery and integrative experience, which in turn afford scope for reflection and critical review. Given the clear end-of-Level objectives, each Level starts with a focus on the experiences and targets for the level, and introduces the problem-set in an exploration exercise. Each Level then develops its own mechanisms for students to experience and evaluate the problems and issues involved in the integration of its material, ideas, Definition BSc (Hons) Business Communication Systems Page 8 Bournemouth University 1998
  17. 17. concepts and frameworks. The Course Team believes it is more effective to include Mathematics as an integral part of each unit. In this connection, areas of Mathematics relevant to any unit will be covered within that unit. For example, Boolean algebra and binary arithmetic will be taught in the Multimedia Computer Architecture unit. Level 1 commences with an induction programme. The Business Systems Environment unit introduces students to business environments, other units discuss the application of appropriate technology, to improve business operations and efficiency. The students will be tasked to evaluate the effectiveness of typical business systems, and suggest, by using appropriate technologies to improve their operations. The Multimedia Computer Architecture, Communications Systems and Database Systems units take the students through the fundamental components and concepts of computers, databases and communication systems. Through their practical sessions, students will have the opportunity to experience systems capabilities and limitations. The Software Development unit develops students programming knowledge and skills in the context of business communication systems. During the Simulated Business Experience Week (SBE Week) in Level 1, which will be held after terminal examinations, students will develop a communication system for a typical organisation. This will be a challenging process, which will take them beyond their Level 1 objectives and will encourage them to extend their vision in preparation for Level 2. By the end of this Level, the students will have confidence to evaluate computer architectures and systems to support business communication requirements. Level 2 commences with a brief induction programme, where students a) address the Level and its study patterns, and b) reflect on the experience and evaluate their performance and learning. The business theme in Level 2 will be covered throughout this Level in an integrated approach in each unit, by using business related case studies, course work, practical work and assignments. The student will become actively involved in the application of communication systems and related technologies to solve business communications problems. The Group Project, by developing students’ management and team working skills, will provide them with the opportunity to work in groups, analyse network requirements and propose recommendations for communication systems. At this Level the students will acquire an in-depth knowledge and experience of network systems and components. In addition, the Group Projects will be carefully selected to integrate the units of both Levels 1 and 2. Professional development, ethical and legal issues, particularly in the context of multimedia, the Internet and professional bodies such as the British Computer Society will be addressed in several units across the course. However, these issues will specifically be discussed in the Business Systems Environment, Group Project and Distributed Multimedia Systems units. The placement year affords students the opportunity for experientially based learning of the real world to improve their perception and understanding of business, communication systems and the place to further develop their personal and management skills. It provides a set of business and system experiences for them to bring back and enrich their Level 3 study. A set of brief exercises, carried out at points through the year, tasks them to evaluate their placement organisation in terms of frameworks they have learned, both to ensure that they use and evaluate such frameworks and so that they perceive the Definition BSc (Hons) Business Communication Systems Page 9 Bournemouth University 1998
  18. 18. relevance of their studies to the world of work. Part-way through the placement year they return to the University to discuss Level 3, the Individual Project and their elective units. Level 3 commences with an induction programme. It re-orientates the students to the University culture and the programme. It provides input on the latest technological developments, principles, practical and strategic issues concerning corporate business for, and conduct of, their Level 3 Projects. The core units further enhance the core themes of business environment/operation and communication systems. The Level 3 electives allow the students in-depth study of their chosen specialist areas. 2.5.1 Research Weeks Delivery includes a Research Week during term 2 of Levels 1 and 2 of the course. The purpose of this week is to afford students the opportunity for wider reading and reflection on and around the issues raised over the delivery of the course. The weeks are organised to require students to read more widely, and to address and reflect on the research techniques appropriate to the course and Level of study. The Research Week is used as a means to integrate the knowledge gained by the students up to this point. Students have an assigned task for the week, but are permitted to vary the task within given parameters. The tasks set for this week in Levels 1 and 2 will be assessed within the Business Systems Environment and the Group Project respectively. 2.5.2 Reading Week The Reading Week provides students with the opportunity to reflect on the topics taught up to that point and also to consolidate on the findings of their Individual Projects. It enables students to catch up with their course learning and to put it into practice in their projects. Students will be required to meet their supervisors for final consolidation of their projects and to review their learning contract. Definition BSc (Hons) Business Communication Systems Page 10 Bournemouth University 1998
  19. 19. 2.5.3 Delivery Diagrams Level 1 Term 1 Term 2 Term 3 Business Systems Environment R I E N Business Information Systems 1 S S D E B Software Development A W U R C C T Multimedia Computer Architecture W H E I O Communications Systems W E N E K Database Systems E K Level 2 Term 1 Term 2 Term 3 Business Information Systems 2 R Group Project E S I E N Client/Server Systems Development A D R U C C Computer Networks H T I W O Distributed Systems Management E N E K Distributed Multimedia Systems Level 3 Definition BSc (Hons) Business Communication Systems Page 11 Bournemouth University 1998
  20. 20. Term 1 Term 2 Term 3 Corporate Business Information R E I Advanced Network Systems A N D D I U Individual Project N C G T I Elective 1 W O E N E Elective 2 K 2.6 Project and Electives Level 3 contains considerable flexibility and optionality for the student. The Individual Project affords considerable scope for the students to identify what they most wish to study and the manner of study. It gives them the opportunity to apply their theoretical knowledge and skills they acquired from Level 1, Level 2 and the industrial placement, to solve real business problems. The majority of students should have identified projects from their placement company, as they would be encouraged prior to their placement. Students who have not identified projects from their placement will be encouraged and helped to obtain projects from other organisations. Projects will be based on learning contracts. Students will be required, under the supervision of their supervisors, to develop a learning contract prior to the commencement of their projects. The learning contract will include project title, aim, objectives and the time scale/milestones. An example of a typical learning contract may be found in Appendix A. Students can determine their own combination of option units in their honours profile. Each student must take two electives, two compulsory units and the Individual Project. A student may take any two electives, which may be offered for that academic year. The electives offer students the opportunity to explore topics of major importance within and around the business and technology domain, and focused study, at suitable levels of depth and complexity. Units from other courses will be considered for inclusion in the set of electives over time. The school and the University are focused on a strategy of developing electives from Definition BSc (Hons) Business Communication Systems Page 12 Bournemouth University 1998
  21. 21. research directions. The set of electives is therefore potentially subject to some change each year. The mechanisms for evaluation of electives, which are set in and operate within the Bournemouth University quality assurance framework, involves: • evaluating the adequacy of the underpinning within the BCS degree • assessing their appropriateness to this course 2.7 Integration of Business and Communication Systems The business aspects within the programme are not only present in the units devoted formally. The programme draws upon problems set in business contexts, so the technological units develop student business thinking by solving business-based problems through the application of appropriate technology. For example, the Level 1 unit of Business Systems Environment investigates such problems as trading, through addressing computerised-based sales, purchasing and stock control systems. In this way, the programme develops and explores the integration of its subject material and builds perception of the inter-relationships between business and communication systems. Through the involvement of students in the application of communication systems to business effectiveness, they will be confronted with the need to learn about technology and business. This will immerse them in the overall aim of the programme: to focus and develop the students’ understanding of the potentials of communication systems in an organisation and critical issues associated with the design, development, implementation and evaluation of such systems to support business operations. Assessment due to the integrated nature of the unit delivery, problem-set and in-course assessment provides an intrinsic means of integration. In particular, the Group Project in Level 2 and the Individual Project in Level 3 provide the opportunity for further integration. Definition BSc (Hons) Business Communication Systems Page 13 Bournemouth University 1998
  22. 22. 2.8 Indicative Hours for Units The number of hours shown in the course diagram below indicate the weekly contact hours for each unit. The diagram also shows the utilisation of these hours for private study, the assessment balance and credit rating. Unit Lecture Seminar/ Private Credit Assessment Workshop Study Coursework / Exam Level 1 Business Systems Environment 1 1 4 20 Portfolio/SBE Business Information System 1 1 1 4 20 2 Ass/ Exam Software Development 1 2 3 20 2 Ass/ Exam Multimedia Computer Architecture 1 1 4 20 2 Ass/ Exam Communications Systems 1 2 3 20 2 Ass/ Exam Database Systems 1 2 4 20 2 Ass/ Exam Total Student Hours 6 9 22 Level 2 Business Information Systems 2 1 1 4 20 1 Ass/ Exam Group Project 0.5 2* 5 20 Reports Client Server Systems 1 1 4 20 1 Ass/ Exam Development Computer Networks 1 2 3 20 1 Ass/ Exam Distributed Systems Management 1 1 4 20 1 Ass/ Exam Distributed Multimedia Systems 1 2 3 20 1 Ass/ Exam Total Student Hours 5.5 9 23 Level 3 Corporate Business Information 1 1 4 20 1 Ass/ Exam Advanced Network Systems 1 2 3 20 1 Ass/ Exam Individual Project 0.5 11.5 40 Dissertation Elective 1 1 1 4 20 1 Ass/ Exam Elective 2 1 1 4 20 1 Ass/ Exam Total Student Hours 4.5 5 26.5 Key: * – Only 1 hour staffed Ass – Coursework Assessment Exam – Terminal Examination for the duration of 3 hours Definition BSc (Hons) Business Communication Systems Page 14 Bournemouth University 1998
  23. 23. 2.9 Supervised Work Experience (Placement) Students on this course will spend a minimum of 40 weeks in supervised work experience, or placement. The inclusion of the placement is particularly appropriate in view of the emphasis in the course on the application of communication systems in a business environment, and the development of personal and management skills. This approach is addressed throughout the course, but it is believed that practical experience in industry/commerce provides effective and beneficial development for students. The company should be of sufficient size, or breadth of activity, to involve the student in the necessary experiences appropriate to the placement period. 2.9.1 Placement Management Management and organisation of the Supervised Work Experience is the responsibility of the student, together with the support of the Placement Administrator who maintains records of past and potential placement companies. A Placement Tutor provides guidance and academic support for the student. The Placement Administrator is also responsible for: • locating and advertising suitable placements during Level 2 • co-ordinating interviews with companies where appropriate The Placement Tutor is also responsible for locating suitable placements and for approving placements where the placement has been found and secured by the student. Visiting activity is handled centrally by the university. Students are visited pastorally by the Placements Visitor, to check that • adequate supervision is taking place • the student is being employed in relevant activities • the placement is progressing appropriately 2.9.2 Student Responsibilities During their placement, students are required to carry out a series of brief exercises, evaluating their company in terms of the frameworks that they have learned on the course. The exercises will provide opportunities to: • gain practical experience within a real business environment • keep a logbook of their findings • apply skills and knowledge gained during the first two years of the course • enrich Level 3 by bringing back industrial experience associated with operation, design and implementation of communication systems in organisations • develop personal responsibility and maturity Definition BSc (Hons) Business Communication Systems Page 15 Bournemouth University 1998
  24. 24. • develop a professional work ethic and appreciate quality issues Students are encouraged to formulate their projects from their placement for a development project at Level 3. Placement Assessment The School of Design, Engineering and Computing is currently reviewing the assessment criteria for placements. Any criteria agreed will be adopted for this course. The assessment criteria, however, will be in force prior to students commencing their placements. Normally, to progress to Level 3 of the course, students must successfully complete their placements and satisfy the assessment criteria. Securing Placements The University provides students with opportunities to secure a placement with a company, by ensuring that opportunities are advertised and interviews are co-ordinated. It is the responsibility of the student to succeed at the interview, and since other universities and courses pursue the same placement opportunities, there is no guarantee that an individual student will secure a particular placement. Failure to Secure a Placement If a student has not obtained a placement three weeks before the start of the academic year following Level 2, they will be offered the option of proceeding directly to Level 3 without the Supervised Work Experience. In this case, they will be considered for the award of a full-time degree rather than a sandwich one. 2.9.3 Exemption from Placement A student may apply for exemption from the Supervised Work Experience, based on prior experience. In such a case the experience will be assessed in terms of its relevance to the course, its depth and appropriateness to the activities carried out. Exemption should normally be sought during the recruitment process. Definition BSc (Hons) Business Communication Systems Page 16 Bournemouth University 1998
  25. 25. 3. ASSESSMENT 3.1 Assessment Philosophy The purpose of assessment is four fold: • to assess the student attainment of the units’ learning outcomes • to provide students with feedback and motivation • to use as an indicator to monitor a student’s development and provide guidance for the student in their choice of study programme and • to provide the course team with both a quality control mechanism and an indicator of the effectiveness of the teaching and learning process Units are normally assessed by a combination of in-course assessment and the end of year examination. In-course assessment could be based on developmental work, research, case study or a combination of these. The pattern of assessment for each unit has been identified within the unit. 3.1.1 Quality Assurance • Each assignment for in-course assessment is quality assured according to the School Quality Handbook • Assignment schedules will be arranged to give spread of students work load 3.1.2 Design Principles The overall pattern of assessment is based on the following principles: • students should not be over assessed • students should only be specifically assessed for each identifiable learning outcome • a variety of assessment types should be adopted • the student should be able to complete each in-course assessment satisfactorily within the allotted time and • each element of assessment is considered within a global strategy and not simply within a local context Definition BSc (Hons) Business Communication Systems Page 17 Bournemouth University 1998
  26. 26. 3.2 Contribution of Coursework Where units have adopted an approach to assessment involving both coursework and examination, the ratio of coursework to examination contribution will be 30:70 for all the Levels. The best approach to assessment for certain units, however, does not fit this simple model, and in such cases different vehicles are used to test the learning outcomes of the unit in question. For example, the Group Project which is assessed by 100% coursework involves practical implementation of a system over a period of weeks. However, only the marks from Levels 2 and 3 will contribute to honours. Definition BSc (Hons) Business Communication Systems Page 18 Bournemouth University 1998
  27. 27. 3.3 Assessment Regulations 3.3.1 Principles 3.3.1.1 These regulations conform to the principles set out in the University's Academic Policies, Regulations and Procedures (1996). 3.3.2 Period of registration 3.3.2.1 The maximum and minimum times which a student may take to complete the course, from first registration, are normally as follows: Full-time, Full-time, Part-time, maximum minimum maximum (years) (years) (years) • CertHE 2 1 4 • DipHE 4 2 6 • BSc/BA 6 3 8 3.3.2.2 Periods of registration may be formally adjusted if a student moves from a PT to a FT route, or vice versa. Minimum and maximum periods of registration may be set for students who enter with specific credit. 3.3.2.3 Provision for designating the mode of the award Candidates who meet the criteria for the award of honours degree or of degree, and who have satisfactorily completed the supervised work experience, or have been awarded specific credit for the supervised work experience, will normally receive an award in the sandwich mode. 3.3.3 Pass mark 3.3.3.1 The pass mark for each unit will be 40%. Where the unit is assessed by a combination of coursework and examination, a pass will be awarded where the total unit mark is at least 40% and the mark in each separate component of the unit assessment is not less than 36% Definition BSc (Hons) Business Communication Systems Page 19 Bournemouth University 1998
  28. 28. 3.3.4 Compensation 3.3.4.1 When the total mark for a unit is less than 40%, but not normally less than 38%, and providing that no component contributing to the unit assessment mark is less than 36%, the Board of Examiners may exceptionally and at its discretion, compensate for this result and award a pass provided that it is justified by an appraisal of the student's overall performance on the course to date, including satisfactory performance in other units assessed in the same level as the unit considered for compensation. In this case the mark recorded for the unit in question will be 40%. Such compensation may not normally apply to a unit or units with a total value of more than 40 credits. Where compensation has taken place the pre-compensation unit mark will be recorded. 3.3.5 Progression 3.3.5.1 Progression through the course requires that the student has attained the appropriate level of performance in the assessment for the course. 3.3.5.2 To proceed to Level 2, students must normally achieve 120 Level 1 credits. 3.3.5.3 To proceed to Level 3, students must normally achieve 120 Level 2 credits. Supervised Work Experience: to proceed to Level 3, students must normally complete the Supervised Work Experience successfully. 3.3.6 Submission of coursework 3.3.6.1 Failure to submit a piece of coursework by the required deadline will result in a maximum mark of 40% being awarded for the coursework submitted within two weeks after the deadline. A mark of zero will be recorded for coursework submitted after this time and will be considered by the Board of Examiners at their meeting. 3.3.6.2 In cases of illness or genuine mitigating personal circumstances, and on the submission of written evidence of the above, the procedure outlined below must be followed. 3.3.6.3 Extensions may be allowed provided the application is made before the due date, there is good supporting evidence and the application is made in writing on the form provided, signed by the Course Leader, or a designated representative. The form should be submitted on or before the due date in place of the piece of coursework. 3.3.6.4 Normally students must have completed the required coursework prior to sitting the terminal examinations. Definition BSc (Hons) Business Communication Systems Page 20 Bournemouth University 1998
  29. 29. 3.3.7 Attendance 3.3.7.1 Students are normally expected to attend lectures, seminars, fieldwork and other sessions, and to undertake such work as may be required of them. 3.3.8 Determination of honours classification 3.3.8.1 Level 3 units will have a weighting of 70% towards final degree classification, with 30% weighting for Level 2 units 3.3.8.2 In calculating overall marks for Levels 2 and 3, unit marks will be weighted in proportion to their credit values. 3.3.8.3 A candidate's marks will be related to the following table for the guidance of the Board of Examiners: First Class 70% or more Second Class, Upper Division 60-69% Second Class, Lower Division 50-59% Third Class 40-49% 3.3.8.4 Where a candidate achieves a higher class than that determined under 3.3.8.2 in units with a total value of 70 credits or more at Level 3 then the Board of Examiners may recommend that a higher class shall be awarded. 3.3.8.5 The honours classification shall generally be based on a combination (weighted as in 3.3.8.1) of Level 2 and Level 3 units. However, honours classification shall be based on Level 3 units only, in the case of candidates with advanced standing admitted directly to Level 3. 3.3.9 Provision for intermediate awards 3.3.9.1 Certificate in Higher Education 3.3.9.1.1 To be eligible for the award of a Certificate in Higher Education students must successfully complete or be credited with 120 Level 1 credits. 3.3.9.1.2 A student who has satisfied the above requirement and who does not intend to Definition BSc (Hons) Business Communication Systems Page 21 Bournemouth University 1998
  30. 30. proceed directly to Level 2 will be recommended for the award of a Certificate in Higher Education. 3.3.9.2 Diploma in Higher Education 3.3.9.2.1 To be eligible for the award of a Diploma in Higher Education students must successfully complete or be credited with 120 Level 1 and 120 Level 2 credits. 3.3.9.2.2 A student who has satisfied the above requirements and who does not intend to proceed directly to Level 3 will be recommended for the award of a Diploma in Higher Education. 3.3.9.3 Degree 3.3.9.3.1 A student who has successfully completed or been credited with all Level 1 and Level 2 units, and who achieves 80 credits at Level 3, may be recommended for the award of a Degree. This comprises 320 credits, with 120 credits at each of Level 1 and Level 2 and 80 at Level 3. 3.3.10 Provision for failed candidates 3.3.10.1 Normally students will be required to make good a failure prior to the commencement of the next stage of the course, in one of the following ways. 3.3.10.1.1 Failure in a unit at Level 1 or Level 2 The Board of Examiners will permit a student who fails in unit(s) carrying a total of no more than 40 credits to make good the failure, on one occasion only, in one or other of the following ways: • resit the examination; • resit the examination and resubmit coursework; • resubmit the coursework only. A unit mark of 40% will be used where a resit has taken place, and/or where coursework or any other component of a unit assessment has been resubmitted, or where units have been repeated. Where an entire level is repeated, unit marks will not be capped. A part-time student may not normally resit or resubmit units with a credit value of more than one third of the total taken in the year concerned. 3.3.10.1.2 Failure in Level 1 or 2 Definition BSc (Hons) Business Communication Systems Page 22 Bournemouth University 1998
  31. 31. Where a student fails unit(s) carrying a total of more than 40 credits in Level 1 or 2 the Board of Examiners will either require the student to repeat the level, or to withdraw from the course. A student will not be allowed to repeat the level more than once. Exceptionally and as an alternative to either of these outcomes, the Board of Examiners may recommend that a student who has failed unit(s) carrying a total of more than 40 credits should be permitted to make good the failure in those units only. 3.3.10.1.3 Failure at Level 3 To be recommended for the award of a degree with honours, a student must normally pass all the course units at the first attempt. Where a student fails in unit(s) up to the value of 20 credits, the Board of Examiners may at its discretion award an Honours degree providing that this is justified by consideration of the overall results achieved. The Board of Examiners may recommend the award of a pass degree to candidates who, having achieved 120 Level 1 credits and 120 Level 2 credits, have successfully completed Level 3 units totalling 80 credits. Where the Board has so ruled, students must refuse the alternative of being re-examined for an honours degree, and signify acceptance of the pass degree, before the recommendation is forwarded to the Senate of the University. 3.3.10.1.4 Reassessment for an award Candidates who have failed in their first attempt to satisfy the Board of Examiners in the assessment for the award may be reassessed for the award at the discretion of the Board of Examiners on one occasion only and within the planned maximum length of the course. 3.3.11 Provision for candidates with valid reasons for poor performance 3.3.11.1 If it is established to the satisfaction of the Board of Examiners that a student's absence, failure to submit work or poor performance in all or part of an assessment for an award was due to illness, or other cause found valid on production of acceptable evidence, the Board shall act under 3.3.11.2 to 3.3.11.5 below: 3.3.11.2 A student deemed by the Board to have valid reasons for poor performance has the right to be reassessed as if for the first time in any or all of the elements of assessment, as specified by the Board of Examiners. At Level 1 or 2, if an assessment affected by illness was itself a second attempt, the student shall be permitted to resit as if for the second time. Definition BSc (Hons) Business Communication Systems Page 23 Bournemouth University 1998
  32. 32. 3.3.11.3 Where the Board of Examiners is satisfied that there is sufficient evidence of the student's achievement to determine honours classification, or where this evidence is subsequently obtained, the student may be recommended on the basis of the available evidence for the award for which he or she is a candidate, or for a lower award specified in the course regulations. In order to reach a decision a Board of Examiners may assess the candidate by whatever means it considers appropriate. 3.3.11.4 An Aegrotat award may be recommended, when the Board of Examiners does not have enough evidence of the student’s performance to recommend the award for which the student was a candidate or a lower award specified in the course regulations, but is satisfied that but for illness or other valid case the student would have reached the standard required. 3.3.11.5 Before a recommendation under 3.3.11.3 or 3.3.11.4 is submitted to Senate, the student must have signified that he or she is willing to accept the award and understands that this implies waiving the right to be reassessed under 3.3.10.1.4. 3.3.12 Appeals procedure 3.3.12.1 Appeals are considered by an Appeals Committee constituted annually by the Academic Standards Committee of the University. Details are given in the University's Academic Policies, Regulations and Procedures (1996). 3.3.13 The Board of Examiners 3.3.13.1 The Board of Examiners derives its authority from the University Senate. Functions of the Board are as detailed in the University's Academic, Policies, Regulations and Procedures (1996). 3.3.14 External Examiners and their Terms of Reference 3.3.14.1 Details are given in the University's Academic Policies, Regulations and Procedures (1996). 4. ADMISSIONS PROCEDURES 4.1 General Definition BSc (Hons) Business Communication Systems Page 24 Bournemouth University 1998
  33. 33. These regulations are governed by Bournemouth University Academic Policies, Regulations and Procedures. It is implicit in the Bournemouth University Curriculum Framework that units are credit- oriented, and that applicants are therefore assessed in terms of their prior learning, and prior experiential learning, and the following is set in this context. 4.1.1 Entry Requirements Level 1 The most important attribute of the applicant will be their determination to succeed on this course. Evidence of having successfully followed a course at 'A' level or its equivalent, will be required. An interest in and an acceptance of the need to acquire skills in Business Communication Systems is also required. Applicants should normally be 18 years of age by 31 December in the year of entry. Applicants should have the following basic knowledge and skills required to fulfil the demands of the course: 1 an ability to express themselves in written English; 2 numeracy sufficient to cope with the technical aspects of the course, which may be evidenced at interview or by a GCSE or equivalent mathematics pass, as below. These skills should be demonstrated at a level equivalent to GCSE grades A to C. To this end applicants may offer: 1 GCSE, or GCE, or CSE results in relevant subjects; 2 results of appropriate BTEC or Access courses; 3 relevant certificated competences at an appropriate level, for example NVQs; 4 an accredited record of using these skills in employment. Where other evidence is not available applicants may be asked to complete short tests, for example of numeracy or writing skills, or language aptitude, at interview. Applicants should demonstrate evidence of their ability to study at undergraduate level. Typically this evidence might be in the form of: 1 achievement at A-level, or AS-level, or in GNVQ (or equivalent UK or overseas qualifications). Candidates applying for entry direct from school will normally be required to have at least two A-level passes. 2 learning through experience, demonstrated in portfolios or records of achievement, Definition BSc (Hons) Business Communication Systems Page 25 Bournemouth University 1998
  34. 34. and/or by tasks set at interview, and confirmed by employer reference(s); 3 a combination of academic and experiential qualifications, to be considered on its individual merits. Applicants should have sufficient motivation to benefit from the course, based on an understanding of what it involves. Typically this might be illustrated through: 1 experience/work in computer networking, telecommunications or business; 2 discussion at interview or written statement on reasons for wishing to undertake the course. 4.1.2 Exceptional Entry Applicants whose qualifications do not conform to the standard entry requirement and/or are applying on the basis of joining the course with ‘Academic Credit’ may be admitted on the presentation of evidence which, in the opinion of the Course Leader and a member of the Course Management Team, indicates the capacity and attainment to/or pursue the course of study and to derive benefit from it. 4.1.3 Mature Students Applications from older individuals, especially those with relevant work experience, will be encouraged. In considering such applications, a wide range of indicators will be assessed, including evidence of previous study and educational attainment, referees’ reports, and reasons for wanting to join the course. All mature applicants will be interviewed. Definition BSc (Hons) Business Communication Systems Page 26 Bournemouth University 1998
  35. 35. 4.2 Entry with Credit to Levels 2 and 3 Where students seeking to transfer in can demonstrate that they fulfil the progression and assessment requirements of the programme, and are equipped to meet the remaining demands of the course to attain the award, they will be admitted at an appropriate point in the programme. Relevant credit points, or appropriate experience, will be required to support a candidate seeking such transfer. The decision concerning direct entry to Level 2 or Level 3 will be taken by the Course Management Team. 4.3 Selection Process Students will be selected from those applicants who suggest an ability to cope with the intellectual and practical demands of the course. Selection will be made on the basis of a wide range of indicators, in particular, evidence of: (i) academic qualifications and evidence of intellectual capacity generally; (ii) personal qualities, suggestive of their ability to complete the demands of the course; (iii) evidence that the student has carefully thought through their course selection and has a strong commitment to succeed in their chosen career. 4.3.1 Open Days All applicants will be invited to an Open Day (several being organised at appropriate intervals during each year). The Open Day will enable applicants to see the University and its facilities and discuss the content of the course with staff. It will, more importantly, provide the opportunity to state quite clearly what the aims of the course are and to explain in detail the demands of the course. This should enable applicants to make a clear decision regarding their application and allow less committed students to withdraw at this stage. Applicants will have the opportunity to meet students across the School and obtain information about the Students Union activities, and the general quality of life at the University. Definition BSc (Hons) Business Communication Systems Page 27 Bournemouth University 1998
  36. 36. Definition BSc (Hons) Business Communication Systems Page 28 Bournemouth University 1998
  37. 37. 5. COURSE MANAGEMENT AND QUALITY ASSURANCE The following is an extract from the School Quality Handbook and will be adapted as the Handbook evolves. There are many aspects of course management associated with the running of a successful and effective course. These include resource scheduling and allocation, pastoral care of students, course monitoring, quality assurance of the assessment process, staff development and development of teaching and learning methods. The following course management structure ensures that responsibility for all of these important aspects is undertaken. The responsibility for the course ultimately lies with the Senate of the University. However within the School, it lies with the School Committee. There are three complementary structures to manage the course: the Course Team, which is concerned with establishing the general academic principles of the course, maintaining and monitoring the quality of the course and ensuring its healthy development; the Course Management which is responsible for the implementation of the general principles established by the Course Team and for the day to day running of the course; and the Projects Committee which is responsible for the Project proposal approval process, the preparation of the students to undertake projects and the assessment of projects. 5.1 Academic Responsibility for the Course 5.1.1 The Course Leader Is appointed by the Head of the School of Design, Engineering and Computing and is responsible to the School Committee for the implementation of the course policy, with executive responsibility for: • course publicity other than that by advertisement, and student recruitment • management of recruitment and subsequent enrolment • liaison with the school resource manager for time-tabling, staffing and accommodation for the course in accordance with the approved scheme and for the academic and personal welfare of the students enrolled on the course • co-ordinating all assessment arrangements and arranging for the implementation of all appropriate assessment quality assurance mechanisms dictated by the Course Team • maintaining suitable academic records • liaising with external examiners • liaising through the Academic Secretary with external bodies such as the IEE and BCS Definition BSc (Hons) Business Communication Systems Page 29 Bournemouth University 1998
  38. 38. In the above duties the Course Leader will be assisted by other members of the Course Team to whom day to day responsibility will be delegated. The Course Leader will meet with the senior management of the School at monthly intervals to review progress. 5.1.2 The Academic Tutor Will assist the Course Leader generally but with a specific brief for: • maintaining the academic quality of the course and ensuring that quality monitoring requirements are met with respect to in-course assessment and examinations • production of the assessment timetables • obtaining examples of in-course assessments for the External Examiners • liaising with the School Research and Staff Development Group in the identification of appropriate staff development programmes to support the course • stimulating the development of teaching and learning materials and approaches appropriate to the course • co-ordinating the year’s teaching team and teaching schemes 5.1.3 The Projects Co-ordinator The Projects Co-ordinator is responsible for implementing the procedures defined by the Projects Committee and in particular the proposal approval process, the preparation of the students to undertake projects and the assessment of projects. This involves: • the organisation and the oversight of activities designed to help students decide on viable areas of investigation • the provision of a counselling facility for students in difficulty • co-ordination of the allocation of supervisors for Projects • briefing of supervisors on points of procedure and regulations • liaison with supervisors and External Examiners on the feasibility, acceptability and resource implications of project proposals, reporting where necessary to the Course Team • the co-ordination of procedures for assessment of the project, including the arrangement of the calendar with the Course Leader and the Academic Tutor • the convening of the Projects Committee to approve the final arrangements for the selection, supervision, and assessment of projects and to consider any cases causing concern • through the Course Team ensuring that the necessary project underpinning is established in the earlier stages of the course 5.1.4 The Placements Tutor and Placement Administrator The Placement Tutor with the support of the Placement Administrator: Definition BSc (Hons) Business Communication Systems Page 30 Bournemouth University 1998
  39. 39. • canvasses firms and maintains contacts with companies who have agreed in principle to provide Supervised Work Experience places for students • maintains records of past, present and potential future placements • co-ordinates interviews with companies where appropriate • co-ordinates the activities of the supervising tutors during the industrial period • provides a register of suitable companies, together with the names of contacts, to assist students in obtaining placements • is jointly responsible with the Projects Tutor for the organisation and management of the Project Day, when placement students visit the University 5.2 Course Management and Course Team The responsibility for the management of the course lies with the Course Management, working in conjunction with the Course Team, and subject to the general responsibility of the School Committee. 5.3 Terms of Reference 5.3.1 This group shall normally meet once per month. It shall be responsible to the School Committee for the day-to-day management of the course and in particular for: a) arrangements for recruitment to the course; b) arrangements for the delivery of the course and evaluating the quality of teaching and learning; c) the programme of assessment and project work; d) the annual course monitoring cycle, including maintaining a record of actions taken; e) the preparation of an annual report on the course; f) convening Course Team meetings as appropriate; g) submitting regular reports to the School Committee; h) reviewing and acting upon other matters affecting the course, as required from time to time by the School Committee or Senate; and i) advising on staff development and teaching and learning initiatives related to the course. Definition BSc (Hons) Business Communication Systems Page 31 Bournemouth University 1998
  40. 40. The Course Management shall establish and maintain effective communications with the Course Team, and in particular shall: i) meet the Course Team in the preparation of the annual report; ii) meet the Course Team when the course is due to be reviewed and at other times when major modifications to course structure, content and assessment are proposed; iii) consult the Course Team on other matters appropriate to maintaining and enhancing the quality of the course. 5.3.1.1 Membership Course Management Head of School of Design, Engineering and Computing (Ex-officio) Head(s) of Department Course Leader (Chairman) Academic Tutor Projects Co-ordinator Placements Tutor Placement Administrator Programme Administrator 5.3.2 Course Team Head of School of Design, Engineering and Computing (Ex-officio) Head(s) of Department Course Leader (Chairman) Academic Tutor Projects Co-ordinator Placements Tutor Members of the teaching team Tutor Librarians 1 full-time Student Representative for each stage of the course Programme Administrator 5.3.3 The Projects Committee The Projects Committee consists of the Course Management and representatives of the University Central Services units. Its responsibility is to oversee all aspects of the Level 3 projects, including: i) the formulation and compilation of a Projects Handbook given to all students in the academic year preceding their project; ii) approve the terms of reference (learning contract) for proposed projects received Definition BSc (Hons) Business Communication Systems Page 32 Bournemouth University 1998
  41. 41. from students; iii) recommendation to the Board of Examiners assessment procedures for all projects. 5.3.4 The Industrial Liaison Group Head of School of Design, Engineering and Computing (Ex-officio) Head(s) of Department Placements Tutor Course Leader Academic Tutor Projects Co-ordinator Placement Administrator Nominees of the Schools At least four representatives from industry A student representative The Industrial Liaison Group will normally meet twice a year; its purpose is to advise and assist the Course Management in the further development of the course. The Group is also expected to be invaluable in assisting the placement of students, acquisition of guest lecturers and the arrangement and assessment of projects. 5.3.5 Student Liaison The Course Team will meet at least termly with representatives of the student group. These meetings will be organised by the Academic Tutor. There will be one student representative for each 15 students on the course. Each year group will elect one of these to represent them on the Course Team. Student representatives are responsible for: • consulting students on the course as to their views and comments • production of summary reports of students’ comments for Course Committee meetings. The Academic Tutor will provide advice, if requested, with these responsibilities. Definition BSc (Hons) Business Communication Systems Page 33 Bournemouth University 1998
  42. 42. Definition BSc (Hons) Business Communication Systems Page 34 Bournemouth University 1998
  43. 43. 6. UNIT SYLLABUSES Definition BSc (Hons) Business Communication Systems Page 35 Bournemouth University 1998
  44. 44. Definition BSc (Hons) Business Communication Systems Page 36 Bournemouth University 1998
  45. 45. BUSINESS SYSTEMS ENVIRONMENT LEVEL 1 UNIT BCS 1/01 CREDITS 20 RATIONALE This unit develops an understanding of organisations, the information technology and the relationship between them. It introduces knowledge of the organisations, their structure and functioning, the impact of IT upon them, and the way organisations change and develop. The unit develops the necessary skills that enable individuals confidently to manage, lead and develop both themselves and others. It encourages a pro-active attitude and approach to management and execution of activities. The overall aim is to create a greater degree of capability and understanding, leading to increased job satisfaction, which will deliver both personal and organisational benefits. The skills developed will contribute to the enrichment of the student and the ability to integrate the material presented in other units. LINKAGES Year 1 all units. Year 2 Group Project primarily but integrated into all units. AIMS 1 To introduce basic organisation structure and function concepts and principles, with emphasis on the differences that Business Communications can offer to organisations. 2 To develop a range of personal skills relevant to the Business Communications professional. 3 To provide opportunities for individuals to improve their effectiveness in teamwork and in self-directed, self-managed learning. 4 To provide experience of the customer-provider relationship and examine its effects upon task execution and problem formulation and solution. 5 To encourage a pro-active attitude and approach to problem-solving. 6 To develop an understanding of the legal issues relating to Business Communication industry. Definition BSc (Hons) Business Communication Systems Page 37 Bournemouth University 1998
  46. 46. LEARNING OUTCOMES At the end of the unit the student will be able to: 1 understand organisational concepts as might be demonstrated by describing the advantages and disadvantages of a different organisation structure for a given organisation; 2 discuss the impact of IT upon organisation structure and/or function as might be demonstrated by identifying and understanding the organisation issues arising from a change in IT within a given organisation; 3 develop their personal skills as might be demonstrated by reflecting on the effectiveness of a given approach to a particular task such as a presentation or a simple negotiation; 4 contribute effectively to a team task, as might be demonstrated by ensuring the achievement of a group objective through participation in joint planning and execution; 5 understand the context and effects of a simple customer-provider relationship on supply of a service or product, as might be demonstrated by the achievement of a simple, multi-day group objective for an individual, in customer role, external to the group; 6 understand legal issues which are central to the workings of the computer industry, as might be demonstrated by identifying how and where intellectual property rights arise, and explaining contractual transactions; 7 apply basic legal concepts to new situations in the information and communication technologies field, including the ability to research some law, and to seek further information from appropriate professional sources. INDICATIVE CONTENT Organisations & IT Fundamentals of Organising, Formal and Informal Structure, Organisation Design, People at work, How Organisations Develop, Managerial Decision Making, Business Communications and Organisations, Principles of Control, Managing Groups, Entrepreneurship & Innovation. Personal Skills and Professional Development Managing time, Presentation skills, Introduction to Research, Team working, Communicating, Negotiating, Motivating, Leading, Professionalism. Legal English legal system, contract law, negligence, employment & consultancy law, intellectual property, data protection, computer crimes. Activity Groups These are student led groups responsible for leading and organising activities to enrich the course and personal development. Examples of Activity Groups include the Guest Definition BSc (Hons) Business Communication Systems Page 38 Bournemouth University 1998
  47. 47. Lecture Group who invites individuals from industry to provide a lecture. Another example would be the Open Day Group who support the course tutor in the organising of Open Days provide a detail “tour” for new recruits to the course. All the Activity Groups provide an additional opportunity for students to get involved in meetings, motivating other students and in achieving success. TEACHING AND LEARNING METHODS Material will be presented through lectures. Seminar time will a) explore case studies and similar materials and b) afford time for personal skills development, assessment and feedback. Beside the lecture/seminar programme there are two student-managed activities. Firstly there are independently operating Activity Groups to which students are allocated and which they themselves structure, organise and manage to achieve specified goals; this activity involves learning through reflection and participate in action learning. Secondly, a post-examination end-of-year Simulated Business Experience comprises a week where students are set an integrative exercise in a customer-provider context within a simulated business setting. The week is conducted on a 9-to-5 working day. Students operate in groups, as Business Communications consultants, to achieve a specified target. ASSESSMENT This unit will be assessed in two parts: firstly by means of a portfolio of written and secondly through assessment of their performance during the Simulated Business Experience Week. Assessment of student-managed elements includes assessment of their management of the activity as well as assessment of their achievements; in addition individual marks combine the group mark for achievement with a factor for individual attendance / effort / involvement. Portfolio 50% Simulated Business Week 50% Students must achieve the minimum pass-mark in both the elements above. Definition BSc (Hons) Business Communication Systems Page 39 Bournemouth University 1998
  48. 48. INDICATIVE READING LIST Cole GA (1993), “Management Theory & Practice”, DPP. Daft R (1997), “Management”, Dryden. Shigekawa, M (1988),“Succeeding in High-Tech”, Wiley. Phyllis C, Mary R (1997), “Writing at University: A Guide for Students”, The Open University Press. Blaxter L, Hughes C, Tight M (1996), “How to Research”, The Open University Press. Definition BSc (Hons) Business Communication Systems Page 40 Bournemouth University 1998
  49. 49. BUSINESS INFORMATION SYSTEMS 1 LEVEL 1 UNIT BCS 1/02 CREDITS 20 RATIONALE Provision of effective IT based systems to improve business process requires a systems perspective on business operations, and an understanding of the processes involved in developing systems, such as systems analysis, design and development. This systems- oriented unit combines these areas of study and affords students the opportunity to gain understanding of systems methodologies. LINKAGES The unit links with these Level 1 units: a) Database Systems, b) Software Development. AIMS 1 To examine systems analysis and design techniques with particular emphasis on business problems. 2 To examine the System Development Life Cycle in relation to the development of application systems. 3 To examine the relationship between information systems and business process. LEARNING OUTCOMES To enable the student to: 1 apply systems analysis and design concepts, as might be demonstrated by using formal modelling concepts in the logical analysis of business process; 2 develop a computer-based system to manage the information for a small organisation, as might be demonstrated by developing an operating information system for a given small business; 3 propose a suitable system development process for a given business situation; 4 demonstrate understanding of the growing dependency of organisations on information, being able to distinguish between both well and poorly-organised information systems, as might be demonstrated by assessing the suitability of a simple information system for a given business. Definition BSc (Hons) Business Communication Systems Page 41 Bournemouth University 1998
  50. 50. INDICATIVE CONTENT Themes User involvement, Feasibility (including cost benefits, analysis using discounted cash flow), Document and Standards - Communication, Quality, Project Management. Business Systems Introduction, systems development life cycle. Types of system Batch, online; file types - master, transaction etc; systems flowcharts. People in Systems Development and their Roles Users & the IT/IS department, user involvement - link to the quality and success of systems development. System Development Approaches Methodologies - SSADM, DSDM, Rapid Application Development. Requirements Analysis Investigation methods; analysis and modelling of information (matrices, DFDs, LDS, decision tables); feasibility assessment. System Design Systems architecture, interface style, input/output design, overview of data design. Project Management and Quality Assurance Link to systems development life cycle - milestones, planning tools & techniques, walkthroughs and quality assurance reviews. Communication in Systems Development Recording and presenting information. Documentation and standards, data dictionaries and systems libraries, use of CASE tools. Written and oral communication: report writing and oral presentations. TEACHING AND LEARNING METHODS Material is presented through lectures, and laboratory work provides practical learning opportunities, where actual operating systems can be used in conjunction with case studies or experiments conducted, with evaluation and discussion of outcomes. The unit has two lectures per week: the material on business operations is presented through one lecture per week, supported by a structured reading list from a main text. The seminars/ workshops draw on operations as the context of systems work, and focus principally on the systems issues. ASSESSMENT This unit will be assessed by in-course assessment (30%) and end the of year Definition BSc (Hons) Business Communication Systems Page 42 Bournemouth University 1998
  51. 51. examination (70%). For in-course assessment, students will analyse a simple business case study to ascertain the information and communication requirements. In groups, the students will ascertain specification for the design and development of a small computer network, together with its associated software, to provide the business information and communication requirements and demonstrate the system in a role play situation to the client/business owner. INDICATIVE READING LIST Yeates D, Shields M & Helmy D (1994), “Systems Analysis and Design”, Pitman. Waters, D (1996), “Operations Management”, Addison-Wesley. Goodland M, Slater C D (1995), “SSADM V4: a practical Approach”, McGraw-Hill. Supplementary Text Curtis G (1998), “Business Information Systems”, Addison-Wesley. Haffer J A, Valacich J S, George J F (1996), “Modern Systems and Analysis Design”, Benjamin Cummings. Definition BSc (Hons) Business Communication Systems Page 43 Bournemouth University 1998
  52. 52. Definition BSc (Hons) Business Communication Systems Page 44 Bournemouth University 1998
  53. 53. SOFTWARE DEVELOPMENT LEVEL 1 UNIT BCS 1/03 CREDITS 20 RATIONALE It is now accepted that all graduates require the ability and skills necessary to develop computer programs. The application of computing techniques is no longer the sole concern of the computer scientist but is pervasive throughout the industrial, commercial and domestic environments. A limiting factor is the graduate’s ability to correctly specify, design and implement the software for a particular business application. It is these topics, together with quality control, that form the basis of the software development module. This unit develops the students understanding and practical skills in designing and implementing computer programs in a commercial environment. It provides the framework within which students can organise the planning and production of programs and ensure quality control procedures are followed. LINKAGES This unit provides a general underpinning in software development principles, which are required for the foundation of any technological degree. AIMS 1 To develop an understanding of the selection and application of appropriate techniques to solve a range of software problems. 2 To provide awareness of software tools employed in program development and implementation. 3 To examine the processes of program design, implementation and testing. 4 To introduce and promote confidence in the use of a commercial programming language and appropriate software development tools. LEARNING OUTCOMES At the end of the unit the student will be able to: 1 understand and explain the principles of program design; 2 determine the requirements of a software system; 3 write programs using design techniques which minimise the effort of program writing, testing and maintenance; 4 apply techniques for selecting the most appropriate data structure during the software design phase; Definition BSc (Hons) Business Communication Systems Page 45 Bournemouth University 1998
  54. 54. 5 implement small software designs using an appropriate high-level language; 6 understand the role of programming in business systems & its implications; 7 examine the importance of planning and control during the production of programs; 8 understand the basic concepts of Object Oriented programming. INDICATIVE CONTENT Software development life cycle Introduction to the program development process, development phases, tasks & problems, the program as a product, the development team environment. Software errors Rigorous software testing, debugging techniques, use of standards, software maintenance. Design and implementation of algorithms and data structures Stages in the development of an algorithm , bubblesort, shufflesort, mergesort, within the context of the programming environment. Program development techniques Principles of program translation, compilation and linking software history, structured programming, limits of structured programming, modular programming, limits of modular programming, features of high-level programming languages. Principles of object-oriented programming A history, objects, messaging, inheritance, polymorphism, diagramming techniques. Commercial programming constructs Use of language components: sequence, selection, iteration, program modules, control flow and data structures. Representation in a commercial programming language. TEACHING AND LEARNING METHODS The unit will be delivered through a mix of lectures and laboratories. The lectures will develop the theoretical aspects of software development, while laboratories will allow the students to carry out practical software development. ASSESSMENT This unit will be assessed by coursework (30%) and the end of year examination (70%). The coursework will consist of a series of programs contributing to a profile of work. These programs will be submitted by the student at regular intervals during the first term in order to provide regular feedback and activities which will build the confidence of the student. Definition BSc (Hons) Business Communication Systems Page 46 Bournemouth University 1998
  55. 55. INDICATIVE READING LIST Pressman R S (1992), “Software Engineering A Practitioner’s Approach”, McGraw-Hill. Horton I, (1997) “Beginning Java”, WROX Press Ltd. Flanagan D (1997), “JAVA in Nutshell: a desktop quick reference”, 2nd Edition, O’Reilly & Associates. Definition BSc (Hons) Business Communication Systems Page 47 Bournemouth University 1998
  56. 56. Definition BSc (Hons) Business Communication Systems Page 48 Bournemouth University 1998
  57. 57. MULTIMEDIA COMPUTER ARCHITECTURE LEVEL 1 UNIT BCS 1/04 CREDITS 20 RATIONALE In view of the convergence of computing and communications and the evolution of the multimedia technologies, this unit initiates the student to the principles, components and sub-systems of computers leading to the development of multimedia PCs. The configuration and utilisation of the PC, especially as a communications unit, is important in this course and the unit facilitates this notion. This unit concentrates upon the hardware component and sub-system level of multimedia PCs, the software to support the efficient operation of the PC as a multimedia system, and the PC as a multimedia communications system to the outside world. LINKAGES Links to and supports the following Year 2 units: Computer Networks, Client/Server Systems Development and the Group Project. AIMS 1 To develop an understanding of the fundamentals of multimedia computer components and architectures. 2 To examine the relationships between hardware components and operating systems. 3 To develop an understanding of multimedia systems interfaces. 4 To develop technical and practical skills in setting up, configuring and managing multimedia PCs operating in a distributed environment. LEARNING OUTCOMES At the end of the unit the student will be able to: 1 understand the operation of a multimedia PC in terms of its hardware and software components; 2 specify PCs for multimedia communications and networked applications for businesses; Definition BSc (Hons) Business Communication Systems Page 49 Bournemouth University 1998
  58. 58. INDICATIVE CONTENT Hardware elements of a Multimedia Computer: Integrated Circuits. Boolean algebra. Binary arithmetic. Microprocessors. Memory systems (RAM, ROM Disk, CD, Tape storage). I/O systems (VDU, audio, keyboard, printer I/O mechanisms). Computer buses. Characteristics of Software and Programming Languages: Software programming languages and tools ( Assembly, High level, editors, debuggers). Supporting Software Environments: MCI for audio visual control, TAPI for telecommunications, API for videoconferencing. Operating System Functions and Types Batch Processing, Multiprogramming, Time Sharing. Real-Time Operating Systems. Memory management, I/O control. DOS, Unix, QuickTime, Windows multimedia extensions. TEACHING AND LEARNING METHODS A series of lectures to underpin the fundamentals of computer architecture will be given. Lectures will be supported by experiments to set up special PC configurations, install special cards, and load software and configure the system to demonstrate the use of the PC in various modes. Invited speakers will give talks about the latest developments and trends in new multimedia PCs. Case studies to consider appropriate PC set up for distributed multimedia applications. ASSESSMENT This unit will be assessed by in-course assessment (30%) and the end of year examination (70%). The in-course assessment will normally include two practical assignments/case study. INDICATIVE READING LIST Chapman and Hall (1996), “Foundation of Computer Technology”, ISBN 0-412-59810-8. Englander I (1996), “The Architecture of Computer Hardware & Systems Software”, John Wiley & Sons, ISBN 0-471-31037-9. Anderson A J (1994), “Foundations of Computer Technology”, Chapman and Hall, ISBN 0-412-59810-8. Definition BSc (Hons) Business Communication Systems Page 50 Bournemouth University 1998

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