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TSTM 342 BUSINESS COMMUNICATION M/W 11-12:15 HH206

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  • 1. TSTM 342 BUSINESS COMMUNICATION M/W 11-12:15 HH206 Spring 2010 INSTRUCTOR: DARLENE ROBERTS OFFICE: BRADLEY 219 PHONE: 313-7032 OFFICE HOURS: M/W 2:30-3:30, T/T 11:45-1 p.m EMAIL: Droberts@gwm.sc.edu PURPOSE: What is Business Communications? This course is designed for students to develop proficiency in writing, listening, speaking, and reading that will be needed for career success. TEXTBOOK: BUSINESS AND ADMINISTRATIVE COMMUNICATION, Locker, McGraw-Hill, 8th Edition. GENERAL OBJECTIVES: Write business letters that sell. Write other business communication (resumes, letters of application, reports, and memos). Speak convincingly, whether in a discussion, interview, or a conference, before an audience, with a telephone caller or a visitor, or with one’s supervisor or fellow worker. Listen attentively and comprehend.
  • 2. NON-CONTENT OBJECTIVES: To assist students in the development of their critical thinking skills by integrating critical thinking questions into class discussions and tests. To broaden students automative communication skills by creating documents at a computer workstation. To assist students in their career and personal development by applying the communication skills acquired in the classroom to various settings. To make students aware of grammatical mistakes and misspellings on all written work and to refer students to the Academic Success Center for assistance. To make students aware of grammatical, pronunciation, and enunciation errors in oral presentations. To encourage students to take advantage of the many services offered by the Academic Success Center. ASSIGNMENTS: 1. Read Chapters 1-19 in textbook. 2. Prepare written responses to end of chapter exercises as assigned. These assignments are to be kept in a portfolio. 3. Chapter tests as assigned. These tests will consist of multiple-choice, true/false, listing, short answer and essay questions. 4. Written/Oral Presentation. ASSESSMENT: Assignment 1 = Requirement of course Assignment 2 = 15% of final grade Assignment 3 = 40% of final grade Assignment 4 = 45% (25% written report and 20% oral presentation)
  • 3. PORTFOLIO: Students are required to keep a pocket notebook with loose-leaf paper in which they will keep the following: class notes, supplementary exercises, case problems, handouts. Materials must be arranged in logical order, by subject, with page numbers and a table of contents. The completed notebook should be a manual that will be useful as an on-the-job reference source later on. This project will be due the last day of class, April 26. GRADING SCALE: A 92-100 B+ 90-91 B 87-89 C+ 84-86 C 78-83 D+ 75-77 D 70-74 Pass/Fail Option for elective credit only ATTENDANCE: Students who miss more than four unexcused class meetings will have their final grade lowered by a letter grade. If absent on the scheduled exam day, a doctor’s excuse must be presented before a makeup exam will be administered. CLASSROOM POLICIES: 1. Turn off your cell phone when entering the room. 2. Do not bring children to class. 3. No food will be permitted in the classroom.
  • 4. ACADEMIC CALENDAR SPRING 2010 SPRING SPRING I SPRING II Registration January 6 & 7 January 6 & 7 March 3 & 4 Classes begin January 11 January 11 March 15 Last day to apply for May Graduation for the January 13 NA NA BSN degree Last day to register, change schedule January 15 January 13 March 17 or drop a course without a grade of "W" Last day to apply for May Graduation for the January 15 NA NA BAIS, BLS, or BOL degree Dr. Martin Luther King, Jr. Service January 18 January 18 NA Day (No classes) Last day to apply for May Graduation February 1 February 1 NA for Associate degrees Last day to drop a course or withdraw February 22 February 1 April 2 without a grade of "WF" Spring break March 7 - 14 NA NA Last day of class April 26 March 1 April 29 Reading Day April 27 March 2 April 30 Final Exams April 28 - March 3 & 4 May 3 & 4 May 6 Grades due May 10 March 8 May 7 Commencement May 1 May 1 May 1
  • 5. TSTM 342 Tentative Schedule Spring 2010 January 11 Introduction/Meeting Classmates January 13 Business Communications, Management, & Success - Chapter 1 January 18 Martin Luther King – no class January 20 Making Oral Presentations-Chapter 17 January 25 Oral Presentation video - “Be Prepared to Speak” January 27 Resumes-Chapter 7 February 1 Design Your Resume February 3 Job Application Letters – Chapter 8 February 8 Topic due for Research Paper February 10 Job Interviews, Follow-Up Letters and Calls, and Job Offers – Chapter 9 February 15 Interviewing Video February 17 Test One – Chapters 1, 7, 8, 9 February 22 Informative and Positive Messages – Chapter 7 February 24 Writing Informative and Positive Messages Exercises March 1 Outline due for Research Paper March 3 Negative Messages – Chapter 8 March 7-14 Spring Break March15 Negative Messages - Exercises March 17 Persuasive Messages – Chapter 9 March 22 Persuasive Messages Exercises March 24 Sales, Fund-Raising, and Promotional Messages – Chapter 10
  • 6. March 24 Chapter 10 Exercises March 29 Test Two - Chapters 7-10 March 31 Using Graphs and Other Visuals/Microsoft Excel Charts – Chapter 15 April 5 Communicating Across Cultures - Chapter 13 April 7 Research Paper due by 5 p.m. in Bradley 219 April 12 Using the Internet for cultural diversity research April 14 PowerPoint presentations using cultural diversity and Nonverbal communication - Chapter 13 April 19 Oral Research Paper Presentations April 21 Oral Research Paper Presentations April 26 Oral Research Paper Presentations MW 11:00 a.m. – 12:15 a.m. Wednesday, April 28, 2010 11:00 a.m. – 1:30 p.m. Test Three- Chapters 13 and 15
  • 7. FINAL EXAMS SCHEDULE SPRING 2010 SIXTEEN WEEK COURSES DAY CLASSTIME EXAM DAY EXAM TIME MWF 8:00 a.m. – 8:50 a.m. Wednesday, April 28, 2010 8:00 a.m. – 10:30 a.m. MWF 9:00 a.m. – 9:50 a.m. Friday, April 30, 2010 9:00 a.m. – 11:30 a.m. MWF 10:00 a.m. – 10:50 a.m. Monday, May 3, 2010 10:00 a.m. – 12:30 p.m. MWF 11:00 a.m. – 11:50 a.m. Wednesday, April 28, 2010 11:00 a.m. – 1:30 p.m. MW 1:00 p.m. – 2:15 p.m. Monday, May 3, 2010 1:00 p.m. – 3:30 p.m. MW 2:30 p.m. – 3:45 p.m. Wednesday, April 28, 2010 2:30 p.m. – 5:00 p.m. MW 4:00 p.m. – 5:15 p.m. Monday, May 3, 2010 4:00 p.m. – 6:30 p.m. MW 5:30 p.m. – 6:45 p.m. Wednesday, April 28, 2010 5:30 p.m. – 8:00 p.m. MW 7:00 p.m. – 8:15 p.m. Wednesday, May 5, 2010 7:00 p.m.– 9:30 p.m. TTH 8:00 a.m. - 9:15 a.m. Thursday, April 29, 2010 8:00 a.m. – 10:30 a.m. TTH 9:30 a.m. – 10:45 a.m. Tuesday, May 4, 2010 9:30 a.m. – 12:00 p.m. TTH 11:00 a.m. – 12:15 p.m. Thursday, April 29, 2010 11:00 a.m. – 1:30 p.m. TTH 1:00 p.m. – 2:15 p.m. Tuesday, May 4, 2010 1:00 p.m. – 3:30 p.m. TTH 2:30 p.m. – 3:45 p.m. Thursday, April 29, 2010 2:30 p.m. – 5:00 p.m. TTH 4:00 p.m. – 5:15 p.m. Tuesday, May 4, 2010 4:00 p.m. – 6:30 p.m. TTH 5:30 p.m. – 6:45 p.m. Thursday, April 29, 2010 5:30 p.m. – 8:00 p.m. TTH 7:00 p.m. – 8:15 p.m. Tuesday, May 4, 2010 7:00 p.m. – 9:30 p.m. 1st EIGHT WEEK EVENING COURSES DAY CLASSTIME EXAM DAY EXAM TIME MW 2:30 p.m. – 5:00 p.m. Wednesday, March 3, 2010 2:30 p.m. – 5:00 p.m.
  • 8. MW 5:30 p.m. – 8:00 p.m. Wednesday, March 3, 2010 5:30 p.m. – 8:00 p.m. MW 8:15 p.m. – 10:45 p.m. Wednesday, March 3, 2010 8:15 p.m. – 10:45 p.m. TTH 2:30 p.m. – 5:00 p.m. Thursday, March 4, 2010 2:30 p.m. – 5:00 p.m. TTH 5:30 p.m. – 8:00 p.m. Thursday, March 4, 2010 5:30 p.m. – 8:00 p.m. TTH 8:15 p.m. – 10:45 p.m. Thursday, March 4, 2010 8:15 p.m. – 10:45 p.m. 2nd EIGHT WEEK EVENING COURSES DAY CLASSTIME EXAM DAY EXAM TIME MW 2:30 p.m. – 5:00 p.m. Monday, May 3, 2010 2:30 p.m. – 5:00 p.m. MW 5:30 p.m. – 8:00 p.m. Monday, May 3, 2010 5:30 p.m. – 8:00 p.m. MW 8:15 p.m. – 10:45 p.m. Monday, May 3, 2010 8:15 p.m. – 10:45 p.m. TTH 2:30 p.m. – 5:00 p.m. Tuesday, May 4, 2010 2:30 p.m. – 5:00 p.m. TTH 5:30 p.m. – 8:00 p.m. Tuesday, May 4, 2010 5:30 p.m. – 8:00 p.m. TTH 8:15 p.m. – 10:45 p.m. Tuesday, May 4, 2010 8:15 p.m. – 10:45 p.m

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