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  • 1. TOWSON UNIVERSITY College of Business and Economics Business Cornerstone BUSX 301 Spring 2005 Syllabus Instructor: Class Meeting: Quincey R. Johnson, Esq. Stephens Hall 106 Phone: 410-704-4866 (Office) Time: Sect. 008: TR 2:00- 3:15 pm 410-704-5035 (Program) Sect. 009: TR 3:30-4:45pm Fax: 410-704-4448 E-Mail: qjohnson@towson.edu Consultation: I am usually available one hour before class starts, but students must make appointments to ensure that I will be available for consultation. I will be available at other times by appointment. E-Mail: qjohnson@towson.edu COURSE CATALOG DESCRIPTION: Foundation course for developing knowledge, skills, and attitudes (KSAs); problem- solving, self- assessment, team work, computer technology and communication for future courses and careers. Recommended to be taken after successful completion of the Advanced Composition GenEd requirement (I.D). Required of all Accounting, E- Business and Business students. Prerequisites: completion of College of Business lower-level prerequisites with a grade equivalent of 2.00 or higher. Not open to Pre- Accounting (PACT), Pre-Electronic Business (PEBU) or Pre-Business (PBUA) students. Special permit required. COURSE OBJECTIVES: This course is designed to help students to recognize the Knowledge, Skills, and Attitudes (KSAs) that they possess, to learn how to develop and enhance those skills, and take responsibility for building their future. This KSA development--- a major components of a student’s education in the College of Business and Economics-- is intended to advance students toward the desired Towson University’s Profile of the CBE Graduate. The students will work on the following specific KSAs in BUSX 301: 1. Communications Skills: listening, writing, and individual and team oral presentations. 2. Teamwork capabilities. Business Cornerstone 1 Spring 2005
  • 2. 3. Critical thinking, problem solving and decision making capabilities. 4. Technological skills: word processing, spreadsheet, presentation software, and e-mail. 5. Resume Writing and Basic Job Search Skills ENDURING UNDERSTANDINGS 1. Student should understand the writing process and the components of a business report 2. Student should be proficient in assessing business writing, editing and proof reading 3. Student should be proficient in assessing a business presentations 4. Student should understand the importance of teamwork in business and the basic skills to help engage in effective team process. 5. Student should understand the basic design and content of a resume 6. Student should understand the problem-solving and decision-making process 7. Student should understand the importance of self-assessment and goal setting TEXTBOOKS: Selected Chapters of Basic Business Communications, Tenth Edition, Lesikar-Flatley (2005) Available on-line from McGraw-Hill as an electronic book. Pokras, Sandy, Team Problem Solving: Revised Edition, Crisp Publications. (1995) Hacker, Diana, A Writer’s Reference, Boston: Bedford/St. Martin’s, Fourth Edition, 1999. A College Dictionary COMPUTER E-MAIL ACCOUNT AND BLACKBOARD: All students must have an e-mail account. If you do not have one, you can obtain a Towson University Tiger e-mail account for students through Towson University’s Computer Help Center in Room 5 on the first floor of Cook Library. You will need either your student ID or your driver’s license to apply for a Tiger e-mail account. If you do not have an e-mail account, you should get one immediately. If you already have an existing e-mail account with another service other than Towson University, please make sure that the e-mail address or subject line clearly indicates your name so that the course’s professors know who sent the e-mail. Students are required to sign on to the course Blackboard account at http://LearnOnline.towson.edu before February 1, 2005. Business Cornerstone 2 Spring 2005
  • 3. STANDARDS OF THE COLLEGE OF BUSINESS AND ECONOMICS The College of Business and Economics (CBE) has adopted the following standards for student performance throughout the curriculum: 1. All out-of-class written assignments are to be completed using a word processor. 2. Regardless of the subject matter, CBE students will be held accountable for proper grammar, correct spelling, capitalization, and punctuation on all out-of-class written assignments. 3. CBE students will be professionally dressed for oral presentations unless stated otherwise by the professor. 4. CBE students are expected to demonstrate proficiency with the following technology: e-mail (use of Tiger Account and World Wide Web); word processing (e.g., WordPerfect, Microsoft Word); spreadsheets (e.g., Microsoft Excel, Lotus 1-2-3, QuatroPro); presentation software (e.g., PowerPoint). 5. CBE students are required to fulfill their responsibilities as part of class teams by completing their assigned share of the work. The above standards apply to this as well as to all other courses. In particular, Standard 2 regarding correct writing is heavily emphasized in this course as it is throughout the College. Correct writing is not limited to English composition courses but is required of all written work in the College of Business and Economics. ASSIGNMENTS AND GRADING Final grades will be based on the following average percentages for all assignments AVERAGE LETTER PERCENTAGE Other Grading Policies: GRADE RANGE A 94 to 100 • Students who turn in more than one A- 90 to 93.99 assignment late will receive no higher than B+ 86 to 89.99 a C grade for the course. B 83 to 85.99 B- 79 to 82.99 • Students who fail to complete all assignments will receive no higher than a C+ 76 to 78.99 C grade for the course. C 70 to 75.99 D 60 to 69.99 • Students with more than three unexcused F 0 to 59.99 absences will receive no higher than a C grade for the course. • Completing an assignment on time is expected in the workplace and in this class. Assignments submitted one session late will receive an automatic 10-point deduction. Papers two sessions late will lose 20 points, and so on. These points cannot be recovered. Business Cornerstone 3 Spring 2005
  • 4. PARTICIPATION/ATTENDANCE Attendance and on-time arrivals are required. Instructors follow University guidelines as stated in the Undergraduate Catalog (“Class Attendance/Absence Policy”) to determine whether an absence is excused or unexcused. Requests for excused absences must be submitted in writing, with documentation attached, at the class session immediately following the absence. Requests for excused absences for religious observations must be made prior to the absence. One unexcused absence will be waived. • Each unexcused absence = 3 percentage points • Each late classroom arrival = 1 percentage point • Low or no classroom participation or other non-professional behavior = point deductions at discretion of instructors PROFESSIONALISM Professional conduct is an important part of this class. Professionalism includes active and relevant class and team participation, professional behavior in class, positive attitude, respect for others, and the ability to meet deadlines for assignments, workshops, and presentations. Business Cornerstone 4 Spring 2005
  • 5. COURSE SCHEDULE: BUSINESS CORNERSTONE SPRING 2005 This schedule presents the planned dates for course topics and assignments. It may be altered depending on class progress or other events that affect coverage of the indicated topic or assignment on the scheduled date. Session 1 Thursday, January 27, 2005 CLASS AGENDA: Introduction, Ground Rules, and Values • Students introduced to Covey’s habit #1 • Students learn importance of self-assessment • Students learn relation of KSAs to future success Classroom Activity: • Faculty Presentation on Habit #1, KSAs and Self-Assessment • Students do Self Assessment and Draft Personal Objectives for Class • Student Introductions Assignments Given: • Bring copy of resume, a job description for Session 2 • Self Assessment and Getting Started,” Grids 1.1. Grid 1.2. • Obtain job description, write cover letter, and revise resume, Due Session 6 • Consult: --U.S. Labor Department Website: http://www.doleta.gov/programs/onet/tools.cfm --Harvard Career Services: http://www.ocs.fas.harvard.edu/careertools/resumes.htm --Careers in Business: http://www.careers-in-business.com/ SESSION 2 Tuesday, February 1, 2005 CLASS AGENDA: KSAs and Job Search Basics • Students learn to think about resume content and design • Students think about skills and knowledge they possess Class Activity: • Faculty presentation on resumes, cover letters, job descriptions, etc. • Student fill out resume worksheet and review resumes of other students Assignment Given: Read: Team Problem Solving text, pp. 3-5 and p. 21-31 Business Cornerstone 5 Spring 2005
  • 6. Session 3 Thursday, February 3, 2005 CLASS AGENDA: Team Work Basics and Grammar Assessment • Students learn Team Work, Team/Community Building Team Goal Setting, and Team Constitutions • Students learn about team process, focusing on establishing goals and outlining expectations for performance and behavior. • Grammar Assessment Test Classroom Activity: • Grammar Assessment • Faculty Presentation on Team Work Assignments Given: • Write Team Constitution, Due Session 6 Session 4 Tuesday, February 8, 2005 CLASS AGENDA: Team Process and Assessment • Students learn about team process: Storming, Norming, etc. • Students reflect on team experiences and lessons learned Classroom Activity: • Faculty Presentation on team process • Students perform team activity Assignments Given: • Review “Effective Sentences” and “Composing and Revising” sections of A Writer’s Reference, focusing on Page 15 characteristics of a thesis, pgs. 23-26 on Writing paragraphs. • Review Chapter 2, “Adaptation and Selection of Words,” and Chapter 3, “Construction of Clear Sentences and Paragraphs.” • Stock Portfolio Writing Assignment: Teams analyze selected stocks and write a report. Read the assignment and start the review of stock. Writing Workshop Session 6. Final paper Due Session 8 Session 5 Thursday, February 10, 2005 CLASS AGENDA: Business Writing Basics and Paragraph Structure • Students learn about business writing • Students learn the structure of a paragraph/topic sentences/main idea • Student learn about the use of guidelines, formats and stylebooks Business Cornerstone 6 Spring 2005
  • 7. Classroom Activity: • Faculty presentation on business writing and paragraph structure • Students perform proof reading and editing exercise • Students discuss how to think about the writing assignment Assignments Given: • Type a list of your top common writing errors and bring to Session 6. • Write a 250-word discussion of the following statement: “Topic sentences merely repeat what the other sentences in the paragraph say. As they serve only to add length, they should be eliminated.” Due Session 7. Session 6 Tuesday February 15, 2005 CLASS AGENDA: Business Writing Workshop: Edit/Revise-Grammar Bonanza • Students learn techniques for editing and revising paragraphs • Students learn to develop checklist of common errors to avoid Assignments Due: • Team Constitution • Résumé, Job Description, and Cover Letter • Draft of Team Report on Stock Portfolio. Final Copy on Session 8. Classroom Activity: Writing Workshop on Team Paper Stock Portfolio Paper: Students bring three (3) copies to class: one copy for classmate to review, one for student to re-read, and one for faculty member. Student reviews follow checklist and sign that they have examined the writing. Assignments Given: • Write SICK LEAVE USAGE REPORT. Read assignment and write questions for Session 8. Draft due Session 9. Final Paper Due Session 13. • Read “Fundamentals of Report Writing,” Part 4, “Basics of Report Writing and Report Structure,” Basic Business Communication. • Read Hacker on APA citation format. Session 7 Thursday, February 17, 2005 CLASS AGENDA: Business Writing: Components of the Report • Students work on writing a business report Classroom Activity: • Faculty Presentation on writing components of the report Business Cornerstone 7 Spring 2005
  • 8. • Students think about writing process for Sick Leave Usage Report Assignment Assignment Given: • Write a SICK LEAVE USAGE REPORT. 2-3 pages. Writing Workshop Session 9. Final Session 13. • Read Part IV of Team Problem Solving, “Problem Recognition,” pp. 33-49; Session 8 Tuesday, February 22, 2005 CLASS AGENDA: Defining the Problem and Collecting Data • Students practice critical reading and questioning of business case • Students attempt to identify key issues of a business problem Classroom Activity: • Faculty Presentation on problem solving—Problem Definition • Student Problem Solving Activity Assignment Due: • Final Team Stock Portfolio Report Assignment Given: • Business Case Report Assignment: Students will write an analysis and recommendations for a company or an industry. Final paper due Session 21. • Read Part V, Problem Labeling, Team Problem Solving, pp. 51-83. Session 9 Thursday, February 24, 2005 CLASS AGENDA: Problem Labeling/Writing Workshop • Review of Problem Solving Concepts—Data analysis, Brainstorming, Force Field Analysis, and Key Word Analysis. Distinguishing: major issues, minor issues, trends, symptoms and problems. Assignments Due: • Sick Leave Report: Writing Workshop. Final Paper Due Session 13. Classroom Activity: • Faculty Presentation on analyzing data, revising problem definition, and brainstorming possible solutions. • Writing workshop: Student bring in (3) copies one for student reviewer, one for student self assessment, and one for faculty. Assignments Given: • Write a review of another student’s sick leave paper, using checklist. Final Due: Session 11. Business Cornerstone 8 Spring 2005
  • 9. Session 10 Tuesday, March 1, 2005 CLASS AGENDA: Problem Cause Analysis and Prewriting • Students perform critical reading of business case • Student identification of questions and issues-definition of the problem Classroom Activity: Students interrogate the case text and determine the issues for exploration Assignments Given: • Team should draft a written plan for completing case report assignment (who is researching what aspect, timetable for completing research and analysis, plan for drafting recommendations) and worksheet that identifies problem to be solved, alternatives for solving the problem, and three sources of information to examine those alternatives. Due Session 13. • Read: Part VII, Optional Solutions, Team Problem Solving, pp. 85-95. Session 11 Thursday, March 3, 2005 CLASS AGENDA: Problem Solving: Optional Solutions Students brainstorm on possible recommendations to explore Classroom Activity: • Faculty Presentation on Exploring Optional Solutions • Small group activity and larger group processing Assignment Due: Student Review of Sick Leave Usage Paper. Session 12 Tuesday, March 8, 2005 CLASS AGENDA: Team Work, Problem Solving, and Business Writing Classroom Activity: • Students work together to organize work and write outlines. • Team Work Day to work to organize work plan and preliminary outlines Assignment Given: • Read Part VIII, Decision Making, Team Problem Solving, pp. 97-111. Assignment Due: Team submits a written plan for completing case report assignment. Business Cornerstone 9 Spring 2005
  • 10. Session 13 Thursday, March 10, 2005 CLASS AGENDA: Problem Solving: Evaluating and Selecting Solutions • Students learn about Evaluating and Selecting Solutions Classroom Activity: • Faculty Presentation on finding and evaluating alternatives • Students identify alternatives and match with particular case problem Classroom Activity: • Faculty Presentation on finding and evaluating alternatives Assignment Given: • Write draft of Business Case Analysis Paper for Session 15 and 16. Assignment Due: Sick Leave Usage Report: Each team member submits his or her own paper. Session 14 Tuesday, March 15, 2005. The Ides of March. CLASS AGENDA: Writing Workshop Classroom Activity: • Students work business report and drafts Assignment Given: Read “Public Speaking and Oral Reporting”, Chapter 15, Basic Business Communications. Session 15 Thursday, March 17, 2005 TBA SPRING BREAK March 20 to March 27 Session 16 Tuesday, March 29, 2005 CLASS AGENDA: Writing Workshop • Students practice editing and revising paragraphs and reports Assignment Due: • Substantial draft of business case analysis Classroom Activity: Business Cornerstone 10 Spring 2005
  • 11. • Writing workshop continued. Students bring three copies, one for student reviewer, one for student self-assessment, and one for faculty member. Session 17 Thursday, March 31, 2005 CLASS AGENDA: Presentation Skills • Student learn basic presentation goals and purposes • Students learn basic presentation assessment issues Classroom Activity: • Faculty Presentation on Effective Presentations • Students provided with evaluation criteria for presentations Session 18 Tuesday, April 5, 2005 CLASS AGENDA: Presentation Skills: Content and Slide Design • Content of Presentation • Students learn elements of slide design • Students learn to edit and revise slides Classroom Activity: • Faculty presentation on Slide design • Students review of bad slides Assignment Given: • Draft of presentation slides • Draft of team introduction slide and individual introduction slide Session 19 Thursday, April 7, 2005 CLASS AGENDA: Writing Workshop • Students learn to revise and edit business paragraphs and reports Assignment Due: • Second draft of Business Case Report Classroom Activity: Writing workshop: Business Case Analysis: Students bring three copies, one for student reviewer, one for student self-assessment, and one for faculty member. Student Review due: Session 20. Assignment Given: Draft a critique of student paper; fill out checklist. Business Cornerstone 11 Spring 2005
  • 12. Session 20 Tuesday, April 12, 2005 CLASS AGENDA: Presentation Skills: Preparation, Preparation, Preparation • Students learn to stand before audience and speak • Students learn techniques to reduce nervousness • Students learn about the importance of knowing material, eye contact, and audience engagement Assignment Due: • Draft of presentation slides (At least two content slides) • Draft of team introduction slide and individual introduction slide Classroom Activity: • Students present using introductory slides and other materials Session 21 Thursday, April 14, 2005 CLASS AGENDA: Presentation Materials • Students learn to prepare presentation materials, including notes, handouts, visual ads Assignment Due: •Final Typed, Business Case Report Classroom Activity: • Short Faculty Presentation on materials needed for presentation day • Team Work Day: Students work on presentation slides, handouts, and materials Session 22 Tuesday, April 19, 2005 CLASS AGENDA: Presentation Practice • Students learn to practice presentation skills and reflect on needed changes Classroom Activity: • Presentation coaching Business Cornerstone 12 Spring 2005
  • 13. Session 23 Thursday, April 21, 2005 Assignment Due: Team Presentation of Business Case Analysis EACH PRESENTING TEAM BRING TWO BLANK VIDEO TAPES TO TAPE TEAM’S PRESENTATION • Provide handouts, PowerPoint slides printout six on a page for instructor • Bring research binder Assignment Given: • Self-assessment of your own presentation Session 24 Tuesday, April 26, 2005 Assignment Due: Team Presentation of Business Case Analysis EACH PRESENTING TEAM BRING TWO BLANK VIDEO TAPES TO TAPE TEAM’S PRESENTATION • Provide handouts, PowerPoint slides printout six on a page for instructor • Bring research binder Assignment Given: • Self-assessment of your own presentation Session 25 Thursday, April 28, 2005 Assignment Due: Team Presentation of Business Case Analysis EACH PRESENTING TEAM BRING TWO BLANK VIDEO TAPES TO TAPE TEAM’S PRESENTATION • Provide handouts, PowerPoint slides printout six on page for instructor • Bring research binder Assignment Given: • Self-assessment of your own presentation Session 26 Tuesday, May 3, 2005 CLASS AGENDA: Self-Assessment and Reflection on Business Case • Students learn to reflect on their performance in the project • Students learn to evaluate the alternative presented Classroom Activity: • Business Case Debriefing Business Cornerstone 13 Spring 2005
  • 14. Session 27 Thursday, May 5, 2005 CLASS AGENDA: Business Etiquette • Student learn issues in Business etiquette Classroom Activity: • Faculty Presentation on Business etiquette Session 28 Tuesday, May 10, 2005 CLASS AGENDA: Self-Assessment and Responding to Assessments Job Interview Skills • Students learn the importance of Self Assessment • Students learn elements of a strong interview Assignment Due: • Self-assessment of your own presentation • Assessment of classmates team presentation Classroom Activity: • In-class mock job interviews Session 29 Thursday, May 12, 2005 TBA Business Cornerstone 14 Spring 2005
  • 15. Spring Exam Schedule Last updated Examinations will begin Friday, May 13th and end Thursday, May 19th. Day 2 Day 3 Day 4 Day 5 Exam Day 1 Mon., May Tues., May Wed., May Thurs., May Hours Fri., May 13th 16th 17th 18th 19th 8:00 - ACCT MWF, MW, TR MWF, MW, 10:00 am 201/202 WF 8 - 9:15 WF FREE All Sections 9 - 9:50 8 - 8:50 10:15 am MWF, MW, TR MWF, MW, TR - 12:15 pm WF 9:30 - 10:45 WF FREE 11 - 12:15 11 - 11:50 10 - 10:50 12:30 F MW, WF MW, WF TR TR - 2:30 pm 12:30 - 3:15 12:30 - 1:45 2 - 3:15 12:30 - 1:45 2 - 3:15 3:00 F TR MW, WF FREE - 5:00 pm 3:30-6:15 3:30-4:45 3:30 - 4:45 FREE Saturday exams will be held on May 14nth at the regularly scheduled meeting time. 1. Final exams are scheduled according to the published first meeting day and hour of the lecture. 2. Final exams for late afternoon and evening classes (i.e. the classes starting after 4 p.m.) are to be given at their regularly scheduled time during the exam period. Final examinations for Monday evening classes will be held on Mon., May 16th; for Tuesday evening classes on Tues., May 17th, and so on. 3. Examinations for evening classes meeting twice per week are to be given on the first occurrence of the class meeting. Examinations for a course meeting on M-W evening will be held on Mon., May 16th; for T-R courses, the exams will be held on Tues., May 17th. 4. Classes scheduled “off matrix” are to hold their final exams according to the regularly scheduled course times that they fall within. For example, classes scheduled on T-R at 1:00 p.m. fall within the regularly scheduled time of 12:30 p.m. – 1:45 p.m. Exams for these classes are to follow the exam schedule of courses scheduled T-R 12:30 p.m. – 1:45 p.m. Similarly, a class that meets one day a week, such as Friday 8:00 a.m. – 11:30 a.m., would follow the schedule for MWF 8:00 a.m. – 8:50 a.m.. Business Cornerstone 15 Spring 2005