Managerial Communications Are you prepared to start interviewing?


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Managerial Communications Are you prepared to start interviewing?

  1. 1. <ul><li>Are you prepared to start interviewing? Is your resume RawlsCONNECT ready? Do you know how to approach an employer at a job fair? Do you know how to use RawlsCONNECT to its full potential? If you answered NO to 1 or more of these questions, you need to plan to attend one of the CMC Workshops!   Workshops will cover: Resume Do's and Don'ts RawlsCONNECT navigation Job Fair Preparation Interviewing Skills No signup necessary - they will be held throughout the semester on MONDAYS in BA 266 at 2:00pm and on </li></ul><ul><li>THURSDAYS in 266 at 3:30pm.  </li></ul>Managerial Communications
  2. 2. Developing a winning résumé & cover letter: Your ticket to a great career! Managerial Communications
  3. 3. Disclaimer: <ul><li>Résumés are like snowflakes…no two are exactly alike. </li></ul><ul><li>However, résumés, like snowflakes, are made composed of the same material and have the same basic properties. </li></ul>Managerial Communications
  4. 4. Ten Critical Success Factors <ul><li>Positive attitude toward work </li></ul><ul><li>Proficiency in field of study </li></ul><ul><li>Communication skills (oral and written) </li></ul><ul><li>Interpersonal skills </li></ul><ul><li>Confidence </li></ul><ul><li>Critical thinking and problem solving skills </li></ul><ul><li>Flexibility </li></ul><ul><li>Self-motivation </li></ul><ul><li>Leadership </li></ul><ul><li>Teamwork </li></ul>Managerial Communications
  5. 5. Resume Basics: <ul><li>Profile/Objective </li></ul><ul><li>Education </li></ul><ul><li>Computer Skills </li></ul><ul><li>Experience </li></ul><ul><li>Honors/Awards </li></ul><ul><li>Collegiate Activities/ Volunteerism </li></ul>Managerial Communications
  6. 6. Your Profile <ul><li>Don’t waste the hiring manager’s time explaining what YOU want to do. </li></ul><ul><li>The only thing that interests prospective employers is what you can do for THEM . Your skills/talents/etc. </li></ul><ul><li>Your resume profile must quickly show </li></ul><ul><ul><li>Who you are, what skills you bring to the table </li></ul></ul><ul><ul><li>What you can do for the company. </li></ul></ul><ul><li>Consider the profile as an ad for the rest of the resume: it must immediately convince the hiring manager to keep on reading. </li></ul>Managerial Communications
  7. 7. Your Profile <ul><li>Sample profiles </li></ul><ul><li>Educated in International Business and Spanish, with experience in document translation, international student programs, foreign studies, and travel. Additional education in import/export processes. Experienced in team building and customer service. Additional experience in developing, executing, and analyzing tactical and strategic planning, organizational projects, fundraising, problem solving, market research, and risk analysis; professional literacy in the use of computers. </li></ul><ul><li>Friendly, dependable university graduate possessing an extensive background in sales and customer service. Strong written and verbal communication skills, excellent computer proficiency, and solid financial knowledge are additional defining characteristics. </li></ul>Managerial Communications
  8. 8. The Job Objective: <ul><li>The “hook” that grabs the attention of the reader. </li></ul><ul><li>Needs to answer 2 questions: </li></ul><ul><ul><li>What you want & Why you want it? </li></ul></ul><ul><li>Needs to be focused </li></ul><ul><ul><li>Short & Concise </li></ul></ul><ul><ul><li>The ‘2’ Second rule! </li></ul></ul><ul><li>Used when you are applying to a specific position with a company </li></ul>Managerial Communications
  9. 9. Your Education: <ul><li>What is Needed? </li></ul><ul><ul><li>Rawls College of Business, Texas Tech University, Lubbock, TX </li></ul></ul><ul><ul><li>August 2003 – Present </li></ul></ul><ul><ul><li>Bachelor of Business Administration, Major </li></ul></ul><ul><ul><li>Anticipated Graduation Date </li></ul></ul><ul><li>Extras </li></ul><ul><ul><li>The Great GPA Debate </li></ul></ul><ul><ul><li>Should I list every class I ever took? </li></ul></ul><ul><ul><li>Scholastic Honors, Awards & Scholarships </li></ul></ul>Managerial Communications
  10. 10. Computer Skills: <ul><li>List all software applications that you are familiar with </li></ul><ul><li>List all hardware that you have used </li></ul><ul><li>List other “tools of the trade” that you know employers are looking for. </li></ul>Managerial Communications
  11. 11. Work Experience: <ul><li>What are Employers Looking For? </li></ul><ul><ul><li>General work experience </li></ul></ul><ul><ul><li>Does this person have a good work ethic? </li></ul></ul><ul><ul><li>Customer Service Skills/ Interpersonal Skills </li></ul></ul><ul><ul><li>Teamwork skills </li></ul></ul><ul><li>Professional Experience </li></ul><ul><li>The Use of Bullets </li></ul><ul><li>Utilizing Power Words </li></ul>Managerial Communications
  12. 12. Job Description Sample: <ul><li>Wal-Mart Inc., Wichita Falls, TX </li></ul><ul><li>Customer Service Representative- May 2003 to Present </li></ul><ul><li>Monitored customer satisfaction. </li></ul><ul><li>Managed inventory movement. </li></ul><ul><li>Trained new employees in positive customer service. </li></ul><ul><li>Organized and participated in weekly staff meetings. </li></ul>Managerial Communications
  13. 13. Job Description Sample: <ul><li>ICS Computer Solutions, Dallas, TX   </li></ul><ul><li>Technical Support Associate – Summer 2003 </li></ul><ul><li>Install, configure, and maintain software on desktop workstations and servers-based computer systems. </li></ul><ul><li>Replace hardware components while performing routine computer checks on personal computers. </li></ul><ul><li>Support multiple software applications with Microsoft Windows operating systems. </li></ul><ul><li>Checked, monitored, and changed daily backups of both Windows 2000 and the Novell NetWare Servers. </li></ul><ul><li>Monitor, respond, and promote reliable customer service as a help desk technician. </li></ul>Managerial Communications
  14. 14. Important point! <ul><li>What is the difference between a good resume and a GREAT resume? </li></ul><ul><li>Good resume – In the job description, tells the employer what you did in that position. </li></ul><ul><li>Great resume - Tells the employer what you did in that position why you did it, why it was important to that employer and the results of your work. </li></ul>Managerial Communications
  15. 15. Collegiate Activities <ul><li>Why is this necessary? </li></ul><ul><li>What is Important? </li></ul><ul><li>The Message… </li></ul>Managerial Communications
  16. 16. Sample: Activities <ul><li>Texas Tech Student Government Association </li></ul><ul><ul><li>Financial Aid Committee, 2003 </li></ul></ul><ul><ul><li>Faculty Senate Representative, 2004 </li></ul></ul><ul><li>Habitat for Humanity - Student Volunteer, 2004 </li></ul><ul><li>Tech Marketing Association - Secretary </li></ul><ul><li>Pi Kappa Phi Fraternity </li></ul><ul><ul><li>Treasurer </li></ul></ul><ul><ul><li>Rush Chair </li></ul></ul><ul><li>American Red Cross </li></ul>Managerial Communications
  17. 17. Resume Extras: <ul><li>Personal Strengths </li></ul><ul><li>Special Skills </li></ul><ul><li>Time Management Skills </li></ul><ul><li>Customer Service Skills </li></ul><ul><li>Organizational Skills </li></ul><ul><li>Community Activities </li></ul>Managerial Communications
  18. 18. References <ul><li>“ Available upon request” </li></ul><ul><li>Separate piece of paper </li></ul><ul><ul><li>Name, Address & Telephone Number </li></ul></ul><ul><ul><li>Include email address </li></ul></ul><ul><ul><li>Company & Title of Individual </li></ul></ul><ul><ul><li>Make sure to call those you have chosen </li></ul></ul><ul><li>Whom should I ask to be my references </li></ul><ul><ul><li>Employers & Teachers </li></ul></ul><ul><ul><li>Co-Workers & Family Friends </li></ul></ul><ul><li>How many references should I have </li></ul>Managerial Communications
  19. 19. Most Common Mistakes: <ul><li>Spelling </li></ul><ul><li>Grammar </li></ul><ul><li>Too much information… </li></ul><ul><li>Too little information… </li></ul><ul><li>Inappropriate email addresses </li></ul><ul><ul><li>[email_address] </li></ul></ul><ul><li>Length </li></ul><ul><li>Microsoft Templates </li></ul>Managerial Communications
  20. 20. Most Common Mistakes: <ul><li>Font & Font Size </li></ul><ul><li>Personal Information </li></ul><ul><li>Pictures </li></ul><ul><li>Colored Paper </li></ul><ul><li>Long-winded paragraph Job Descriptions </li></ul><ul><li>Objectives that are vague </li></ul>Managerial Communications
  21. 21. Cover Letters <ul><li>&quot;The most valuable of all talents is that of never using two words when one will do.“ </li></ul><ul><li>Thomas Jefferson </li></ul>Managerial Communications
  22. 22. Basic formula - cover letter: <ul><li>Standard business letter format </li></ul><ul><li>prospect name, title, company, address-top left </li></ul><ul><li>Salutation </li></ul><ul><li>yes, it should be to a real person (take time to know who your target is) </li></ul><ul><li>First paragraph </li></ul><ul><li>Why you are writing? To meet that company's specific need(s)! </li></ul>Managerial Communications
  23. 23. <ul><li>Second paragraph </li></ul><ul><ul><li>Briefly state two or three top skills (from the Summary section of your résumé), then immediately follow with benefit after benefit that these features (and you as a person) will provide to the company. </li></ul></ul><ul><li>Third paragraph </li></ul><ul><ul><li>Close the sale. Give your target contact a specific action to take and a backup action you will take if you do not get a response. Make them WANT to call you! </li></ul></ul>Managerial Communications
  24. 24. Cover Letter Checklist <ul><li>__One page and limited to three targeted paragraphs </li></ul><ul><li>__Typed, spell checked and proofed. </li></ul><ul><li>__Written to someone specific, name and title spelled correctly. </li></ul><ul><li>__Company name and address are correct and complete </li></ul><ul><li>__Quality paper, 8x11 inches, same as your résumé </li></ul><ul><li>__Three paragraphs (focused on the reader's needs) </li></ul><ul><li>__ enclosure notation is needed on the letter </li></ul><ul><li>__Closes with &quot;Sincerely,&quot;- Signed with a blue or black pen </li></ul><ul><li>__Place the résumé behind and fold in a tri-fold, with no staples </li></ul><ul><li>__Type or neatly print address on envelope </li></ul><ul><li>__Conservative stamp on the envelope </li></ul>Managerial Communications
  25. 25. Cover Letter Checklist <ul><li>Do not just send off your resume and cover letter and wait for the phone to ring. It won’t. </li></ul>Final step: __do not forget to follow up, or all the other steps will be in vain! Managerial Communications