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  1. 1. ePlus Managed Services ®
  2. 2. Make the Most of Your IT Resources. Today, businesses are under enormous pressure to reduce costs while improving IT infrastructure management. Increased complexity, heterogeneity, regulatory compliance, and strict service level agreements can make this job more challenging—and more expensive. ePlus Managed Services can help you off-load a significant burden of day-to-day tasks, allowing you to optimize operations, manage risk, and realize measurable value. e have packaged our offering in a utility computing model that allows you to better budget, predict W monthly expenses, and free up precious resources (rather than leveraging capital up front for soft- ware and hardware). Backed by nearly two decades of IT experience, ePlus has the hands-on expertise you need to help solve problems before they can make a dent in your productivity. We’ll act as your vigilant (and well-informed) eye to reduce your risk and make the most of your IT resources. ePlus Network ePlus Network Just the Monitoring and Monitoring and Services You Need Alert Services Management Services ePlus Managed Services help you save money The first and ePlus will while keeping your IT infrastructure at peak most basic of continuously Cisco Systems* performance. ePlus offers four Remote our Managed manage your Operation Managed Services, giving you Services, LAN and WAN the flexibility to choose only the service or services you ePlus will simply monitor to maximize availability need. With ePlus, you decide your degree of involvement— the up/down status of your and performance. Our from simple monitoring/notification to more comprehensive routers and switches, all certified network experts services, keeping your network at optimal performance. day, every day. If any issues will monitor your infra- arise, you are notified structure 24/7/365. Any Our offerings include: immediately by email. issues that threaten or + ePlus Network Monitoring and Alert Services impair performance are quickly detected and diag- + ePlus Network Monitoring and nosed, and the appropriate Management Services steps are taken to resolve + ePlus Business Communication Services them. Whether it’s site + ePlus Security Management Services related, equipment related, or circuit related, ePlus will see it through to its resolution—while keep- ing you informed, every step of the way. ePlus Network Monitoring and Management services also include problem management to identify and solve recurring problems. We’ll analyze your incident history to spot patterns and systemic conditions, and keep the same issues from occurring over and over.
  3. 3. ONLINE DASHBOARD PORTAL NETWORK OPERATIONS CENTER Customers using ePlus Network Monitoring and Management, Business Communications, and Security Our Network Operations Center (NOC) delivers Management Services have easy access to both real-time and historical information, as well as all available the best service and technical advice available, reports and service information, through our Online Dashboard Portal. 24/7/365. ePlus Business ePlus Security Cisco Powered and The Communication Management Bottom Line at Your Service Services Services To maximize Our Security Managed the availability Management services are As a Cisco Master Managed Services Cisco Systems* Cisco Systems* of your voice Services are only as good Partner with Cisco Powered designations system, designed to as the organi- for Managed Unified Communications ePlus offers Business help you mitigate risks by zation providing them. and Managed Security Services, you’ll Communication Services. monitoring firewalls and With ePlus Managed have peace of mind knowing that ePlus’ We’ll manage both the VPN concentrators, IDS/IPS Services, you’re partnering offerings are delivered using industry- converged infrastructure devices and other security with a seasoned company leading Cisco solutions. The elite Cisco (including routers, switch- appliances. We also man- that’s dedicated to maxi- Powered community is synonymous es, voicemail servers, etc.) age configurations and mizing the productivity, with advanced technology, reliability, and the call management keep signatures up to date, efficiency, and cost savings interoperability, and feature-rich system, proactively moni- proactively monitoring and of organizations like yours. capabilities. It signifies: toring performance at the automatically shunning Our Network Operations + Best practice solutions hardware, operating system, possible threats as soon Center (NOC), the heart + Assured quality of service and applications levels. as they are detected. of our Managed Services, is staffed and equipped to + Reduced integration costs As with our Network While keeping your data give you the best, most ePlus is also a Cisco Gold Certified Monitoring and Management assets highly protected, reliable service and techni- Partner with Cisco Master Special- Services, ePlus acts quickly ePlus Security Management cal advice available—every izations in both Unified Communications to resolve any problems Services work together minute of every hour, and Security as well as Cisco Customer that might occur. We’ll also with our other Managed every day of every year. Satisfaction Excellence. Off-loading your take the necessary steps Services to keep downtime network functions to ePlus can let you to ensure that repeat to a minimum—and pro- increase operational agility, reduce incidents are minimized. ductivity at maximum. costs, and speed adoption of advanced Of course, we’ll keep you technologies. in the loop as well, notifying you of any issues that arise and what we’ve done to fix them. Our Business Communication Services also include IP Telephony- specific reports. *All Cisco product shots Courtesy of Cisco Systems, Inc. Unauthorized use not permitted.
  4. 4. About ePlus Technology ePlus Technology, a wholly owned subsidiary of ePlus inc. (PLUS), is a leading provider of technology solutions. ePlus delivers a full range of Business and Technology Services that help its clients improve productivity, profitability, and revenue growth while reducing operating costs. Through strategic planning, centralized management, and disciplined implementation, ePlus enables organizations to optimize their IT investments. In addition to world-class IT products from top manufacturers and services, ePlus delivers flexible lease financing, proprietary software, and patented business methods. Founded in 1990 and headquartered in Herndon, VA, the Company has more than 625 associates in 20+ locations serving federal, municipal, and commercial customers. O U R S T R AT E G I C PA RT N E R S Elite Partner p remier PARTNER Corporate Headquarters: For more information, 13595 Dulles Technology Drive contact us today: Herndon, VA 20171-3413 703-984-8180 | 888-482-1122 NASD: PLUS ©2009 ePlus inc. All rights reserved. ePlus, the ePlus logo, and all referenced product names are trademarks or registered trademarks of ePlus inc. All other company names, product images and products mentioned herein are trademarks or registered trademarks of their respective companies. T2091-1209