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Communication Plan

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  • 1. NICS Centre of Excellence for Delivery Generic PPM Templates Communication Plan CoE/CP/01
  • 2. Project Name COMMUNICATION PLAN V0.2
  • 3. Document History Document Owner The owner of this document is: Document Location This document is only valid on the day it was printed and the electronic version is located … Document Status The current status for this document is DRAFT Revision History Date of next revision: Version Revision date Previous Summary of Changes number revision date changes marked Approvals This document requires approvals to be signed off and filed in project files Name Signature Responsibility Date of Version issue Distribution This document has been distributed as follows Name Responsibility Date of Version issue
  • 4. Purpose To define all parties with an interest in the project as well as the means and frequency of communication between them and the project. Good project communications are vital for success. Contents This document covers the items listed below and represents the minimum inclusions based on RPINCE2 recommended content. This should be expanded in line with the needs of the business. Topic See Page Interested Party Information Required Information Provider Frequency of Communication Methods of Communication 1. Interested Party Identify and describe all interested parties. Some may be within the project organisation (eg SRO, board, team, project assurance etc). Others may be within the business but not directly involved. Still others will be completely outside the project (eg external stakeholders). This should be done in conjunction with any stakeholder analysis1. Describing stakeholders in terms of their influence and interest in the project will help determine the appropriate communication method, detail and frequency and is an important step in obtaining commitment and ‘buy-in’. More detail on working with stakeholders can be found in the Stakeholder Plan template, which is also part of the template series 2. Information Required Effective communication depends on sending and receiving the right information in a timely fashion. Describe in some detail the information required from each interested party 3. Information Provider Identifies within each interested party group who in particular should be contacted to obtain or receive project information 4. Frequency of 1 The purpose of stakeholder analysis, management and communications is to understand stakeholders’ interest in programmes and projects, and the impact a programme and/or project(s) will have on them, and in so doing, implement a strategy to address their issues and needs.
  • 5. Communication Describes how often each interested party should be contacted and what information should be sent or received at each contact. This may differ depending on what stage the project is at or what involvement that party has in that stage 5. Methods of Communication Describes the ways in which communication with each interested part should take place. This should include the media considered to be most appropriate for sending and receiving clear information, taking account of the outcome of relevant stakeholder analysis 6. Quality Criteria When assessing ‘fitness for purpose’ of the Communication Plan, the following criteria should be considered: • Have all listed derivation sources been checked? • Have all stakeholders been identified and their communication requirements defined? • Is there agreement from all interested parties about the content, frequency and method? • Has a common standard been considered? • Has time to carry out the identified communications been allowed for in stage plans?