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Cisco Small and Medium Business Product Guide

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  • 1. Cisco Small and Medium Business Product Guide
  • 2. Purpose Built SMB Solutions This guide is designed to help you determine the best Selling to SMBs: Cisco Smart Business Communications solutions to recommend to your customers. Other A common situation when selling into the SMB market is resources you may want to review include the IDC Smart bridging the communications gap between the technical Business Roadmap Discovery Guide and the Solutions and business decision makers within the customer’s organi- Recommendations Guide. zation. Cisco® has developed the Smart Business Communications solution and the Smart Business Roadmap SMB Customers Face Unique Challenges to help businesses bridge this gap. The role of technology is changing for today’s small and The Cisco System Smart Business Communications gives medium-sized businesses (SMBs). As organizations and organizations a “smart” platform, with intelligence built into competitors become more global, they are turning to network the IT systems. It provides secure, immediate, and flexible technology to better connect with customers, suppliers, and access to company and customer data—anytime, any- customers. where—allowing customers to build closer relationships with To remain competitive and to thrive, companies must deploy their customers, suppliers, and employees. technology and network solutions that help solve critical The architectural framework of the Cisco Smart Business business challenges—both today and for the future. To Communications (Figure 1) guides customers’ IT evolution. keep pace with these challenges, businesses require a The architecture has two layers: an integrated secure net- forward-looking technology plan—one that not only work layer with embedded smart communications services addresses current problems, but will also scale easily and and an applications layer that is connected to the network for effectively as needs change. To implement the solution, faster deployment and maximum utilization. Both layers they need a trusted IT partner that can help them plan are supported by Cisco Specialized Partners as they design, and control the evolution of their company, closely aligning a install, maintain, or host customer IT systems. technology strategy to suit their business needs. 2
  • 3. Cisco Smart Business Communications Architecture Figure 1. Cisco Smart Business Communications Architecture The Smart Business Communications architecture is a tested guide for implementing technologies for SMB customers. Applications Cisco has validated network design guides for four typical Productivity Business network environments, making it easier for partners to design Vertical and install customer networks because they are tested by Partner Support Applications Messaging Collaboration ERP CRM SFA our systems engineers. • Main office or company headquarters: Usually where Smart Communications Services the majority of heavy IT processing and call Places in Your Business management occurs. • Branch or remote offices: These offices need the same Main Branch Home security, reliability, and access to information as employees Office Office Office at the main office. In the retail industry, these would Data Center be stores; in manufacturing companies, these might be Validated Designs sales offices. Integrated Secure Network • Home offices: Not just for small businesses, but also for employees who may work full-time out of their homes, such as call center agents. 3
  • 4. Cisco Smart Business Roadmap Cisco Smart Business Roadmap The roadmap enables you to help your customers resolve The Cisco Smart Business Roadmap (Figure 2) is designed their business challenges with a technology strategy. You to help you improve the way you sell to your customers. work with customers to develop a plan that addresses their Using the Smart Business Roadmap, you can elevate the dis- current challenges while setting them up for long-term cussion with your customers from point products to resolving success. The customized plan is designed to be imple- business challenges. mented over time at a pace that is right for the customer, helping you develop long-term relationships. Figure 2. Cisco Smart Business Roadmap The roadmap helps shorten the sales cycle, increase deal size and attachment rate, and improve customer relation- ships by enabling you to sell on business challenges that are resolved through technology, such as selling on value. Cisco Offerings Differentiated Cisco offers a comprehensive line of technology solutions Services to meet customer needs. These offerings include routers, Externally Externally Connected Connected switches, security devices, VPNs, wireless LANs, IP commu- nications solutions, and the software necessary to integrate Business Securely Business Securely Business Securely Connected Connected Connected each element into a secure, productive, reliable, and easy-to- manage network. Cisco’s unique end-to-end networking Foundation Growth Optimized solutions enable organizations to communicate, collaborate, and compete more effectively by providing real-time access to information, enhanced communications, and improved business processes for today while helping companies evolve to meet constantly changing business requirements. 4
  • 5. Cisco solutions offer: • Cost-effectiveness: An end-to-end solution approach • Integrated, end-to-end security: To safeguard confiden- reduces complexity and network management costs. tial business data, a Cisco network provides enhanced Modular and scalable products help reduce costs of future security that helps protect the network from internal and expansion. The Cisco Smart Business Roadmap eases external threats. An integrated security solution also growth with technology planning advice that brings simplifies security management and greatly reduces the together tailored technology solutions, a lifecycle services total cost of network ownership. approach, and flexible financing options. • High network availability: A Cisco network helps ensure • Investment protection: Customers can receive trade-in the reliable network access and maximum uptime that value for existing Cisco products against the purchase of companies depend on to support new users, open new new Cisco products. Cisco’s breadth of solutions, and its offices, deploy new services, extend their networks to cus- ability to work closely with companies to help them plan tomers and partners, support a more mobile workforce, their evolution with a lifecycle services approach, can and more. Cisco switches and routers include support for help companies evolve quickly to meet new challenges. network and link redundancy, dynamic routing, automatic failover, and redundant power for improved fault tolerance Cisco Technology Solutions for Small and network availability. and Medium-Sized Businesses • Predictable performance: Intelligent, end-to-end network • The Cisco Secure Network Foundation provides a flexible management maximizes the availability and performance communications platform that serves as the cornerstone of critical applications. Cost-conscious SMBs can increase to a business’s evolution and as the foundation for other WAN bandwidth to serve more users and conduct more networking solutions. The Cisco Secure Network business over the Internet without upgrading to more Foundation delivers integrated security and maximizes expensive WAN facilities. reliability, helping to ensure that data is protected and • Ease of use: Intuitive end-to-end Web-based manage- that applications function as promised. ment helps keep administrative expenses down, even as the network expands. 5
  • 6. Wireless and mobility solutions are part of the Cisco • The Cisco Unified Communications Solution is the Secure Network Foundation. These solutions enhance pro- industry’s first integrated voice, video, data, and wireless ductivity by making information and applications more communications system designed and priced for SMBs. readily available to employees in the office, on the road, or This innovative system approach to security, connectivity, at home. With Cisco wireless solutions, companies can set and communications enabling organizations to grow and up standalone wireless LANs in buildings, branch offices, optimize their business. The Cisco Unified Communications kiosks, or wherever they need connectivity. They can trans- Solution is smart, simple, and secure. It provides an intelli- mit data, voice, and video between buildings and provide gent, resilient, adaptable infrastructure that enables com- site-to-site links that cost less than leased lines. Cisco panies to enhance the way they do business and build a wireless products deliver the same level of security, scala- competitive edge. bility, and manageability that a business enjoys with • Service and support through local partners provides a wired LAN. the technical expertise and customer services needed The Cisco Secure Network Foundation protects an to successfully deploy and operate the network. No mat- organization’s communications by identifying, preventing, ter what phase an organization is in—preparation, plan- and adapting to threats from both internal and external ning, design, implementation, operation, or optimization sources. With this protection, organizations are better pre- —Cisco and its certified, local partners have a specific pared to take advantage of their network resources— support strategy that can help accelerate the success of improving business processes and cutting costs. technology deployments and ongoing support. For more information, visit www.cisco.com/go/smbpartner 6
  • 7. Cisco Smart Business Communications System for Small Business The Cisco Smart Business Communications System offers a new way for small businesses to reach, serve, and retain New Cisco Smart Business Communications System for customers. Having secure access—anytime, anywhere—to Small Business voice, video, and wireless networking enables more effec- The Cisco Smart Business Communications System tive and efficient communication with customers and supports up to 16 IP Phones and is made up of multiple employees. The Cisco Smart Business Communications components: System lets you integrate business operations applications • Cisco Unified Communications 500 Series For Small Business with your voice, video, and wireless communications in an – Wireless Integrated Option affordable, complete system, complemented by award- • Cisco Catalyst® Express 520 Switch winning support and easy financing, all delivered through • Cisco Mobility Express Solution trusted local partners. – Cisco 500 Series Wireless Express Access Point – Cisco 500 Series Wireless Express Mobility Controller • System Management – Cisco Smart Assist – Cisco Configuration Assistant – Cisco Monitor Manager and Cisco Monitor Director 7
  • 8. Unified Communications Cisco IP & Network Foundation Phones Switching Wireless Teleworker Unified Communications Cisco Unified Cisco Catalyst Cisco Mobility Cisco 871w 500 Series For IP Phones Express 520 Express Solution Integrated Small Business Switch Services Router • 8 and 16 IP Phone versions • All Cisco Unified • Desktop Companion Switch • Cisco 500 Series Wireless • VPN, Wired & • Desktop Model IP Phones are for Unified Communications Express Access Points Wireless Acess, • Integrated Wireless Option Supported 500 Series • Cisco 500 Series Wireless IP Phone Ext. supporting Voice, Video and Data • Scales the Unified Express Mobility Controller • Integrated Switch ports for Communications 500 Voice, Video and Data Series to 16 Users Management Tools Cisco Smart Assist Features / Cisco Configuration Assistant Cisco Monitor Manager / Cisco Monitor Director 8
  • 9. Cisco Unified Communications 500 Series for Cisco Catalyst 520 Switch Cisco Mobility Express Solution Small Business • Eight 10/100 Ethernet ports Cisco 521 Wireless Express Access Point • Call processing, with the intelligence of a telephony • 370W IEEE 802.3af • Supports 8 to 10 wireless IP phones solution, directing how calls should be routed and • Two Small Form-Factor • Standalone mode: The access points are directly used throughout the network Pluggable (SFP) ports connected to the wired infrastructure and provide • Local storage of voicemail • Extends number of voice wireless connectivity to users in the area they • Eight Ethernet ports that support PoE, to provide users up to 16 users cover power to IP phones using the IEEE 802.3af power • Controller-based mode: The access points standard associate with a Cisco Wireless Express Mobility • WAN connection (Ethernet only) for either Internet Controller connectivity or connection into a corporate data Cisco 526 Wireless Express Mobility Controller network • Connectivity to the public switched telephone • Supports up to six wireless access points network (PSTN) for making and receiving external • Single point of wireless access point management calls • Scales to two controllers supporting up to 12 • FXS ports to connect local analog devices, such as Cisco 521 Wireless Express Access Points fax machines • Optional wireless connectivity for both wireless voice and data • Security for connectivity to the Internet 9
  • 10. Smart Assist Cisco Configuration Assistant Cisco Monitor Manager and Cisco Monitor Smart Assist enables plug-and-play capability The Cisco Configuration Assistant is used to Director to reduce setup time and help optimize configure the full Cisco Smart Business The Cisco Monitor Manager and Cisco Monitor network settings. It includes: Communications System, including: Director bring real-time management to the • Autodiscovery of supported devices • Cisco Unified Communication 500 Series Cisco Smart Business Communications System. (Cisco Unified 500 Series) Some features include: • Firewall activated with a default configuration – Cisco Unified Communications Manager Cisco Monitor Manager • Password and VLAN synchronization for Express • Network discovery supported system devices – Cisco Unity® Express • Device inventory – Integrated wireless option • Configuration archive • Cisco Catalyst Express 520 Switch (16-user • Performance monitoring version) • Fault management • Cisco Mobility Express Solution Cisco Monitor Director – Cisco 500 Series Wireless Express Access Point • Real-time alerts and notifications – Cisco 500 Series Wireless Express Mobility • Configurable e-mail and pager addresses Controller based on time-of-day setting • Cisco Unified IP Phones • Automated e-mails sent to prevalent trouble ticketing applications • Multilayer alert filtering capability 10
  • 11. Cisco SB Series Small Business Routers Small Business Routers Access Technologies Ethernet ADSLi ADSL Cisco SB 101 Cisco SB 106 Cisco SB 107 • 4-port 10/100 Mbps switch • 4-port 10/100 Mbps switch • 4-port 10/100 Mbps switch • Ethernet 10BASET • ADSLi WAN port • ADSL WAN port • Cisco IOS Firewall • Cisco IOS Firewall • Cisco IOS Firewall Note: ADSLi = ADSL over ISDN ADSL = ADSL over POTS 11
  • 12. Cisco Catalyst Express 500 Series Small Business Switches Small Business Switching 10/100 Mbps What Type of Ethernet 10/100/1000 Mbps Network Connectivity? Need Power over Ethernet (PoE)? Yes No 4 PoE Ports 8 PoE Ports 24 PoE Ports WS-CE500-24TT WS-CE500-24LC WS-CE520-8PC-UC WS-CE500-24PC WS-CE500G-12TC • Twenty-four 10/100-Mbps ports • Twenty 10/100-Mbps ports • Eight 10/100-Mbps PoE ports • Twenty-four 10/100-Mbps PoE • Eight 10/100/1000-Mbps copper and for desktop connectivity for desktop connectivity for desktop, wireless, IP telephony, ports for desktop, wireless, four 10/100/1000 Mbps copper or • Two 10/100/1000-Mbps copper • Four 10/100-Mbps PoE ports for desktop, or closed-circuit TV camera connectivity IP telephony, or closed-circuit SFP ports for switch aggregation or ports for switch interconnect uplink wireless access point, IP telephony, or • Cisco Inline Power TV camera connectivity server connectivity or server connectivity closed-circuit TV camera connectivity • Plug-and-play integration with the Smart • Two 10/100/1000-Mbps copper or • Two 10/100/1000-Mbps copper or Business Communications System SFP ports for switch interconnect SFP ports for switch interconnect uplink or server connectivity uplink or server connectivity NOTE: Cisco Catalyst Express 500 Series Switches are Web/GUI managed only with preset configuration options. 12
  • 13. Cisco Catalyst Switches: Management and Software Images Cisco Network Assistant • Troubleshooting Advisor: Cisco Network Assistant simplifies • Intuitive, centralized troubleshooting even further by automatically identifying potential network management: network issues—such as cabling issues and configuration errors—and A PC-based network documenting them with a graphical trend chart. The troubleshooting management application advisor provides users with an explanation of the problem and gives designed for SMB networks them the option to take corrective action with a single mouse click. with up to 250 users, Cisco Cisco Catalyst Switch Software Image Descriptions Network Assistant offers • LAN Base Image for Cisco IOS Software: The enhanced Layer 2 Cisco centralized network manage- IOS Software image for switches based on the most recent hardware ment and configuration architecture. capabilities. This application also features an intuitive GUI where users easily can apply common • Standard Image (SI) for Cisco IOS Software: Offers Cisco IOS Software services such as configuration management, inventory reports, functions for basic data, voice, and video services. password synchronization, and drag-and-drop Cisco IOS Software • Enhanced Image (EI) for Cisco IOS Software: Offers the same standard upgrades across Cisco SMB-class switches, routers, and access services as SI, plus intelligent services such as rate limiting and security points. Cisco Network Assistant is available at no cost and can be filtering for deployment at the network edge for networks with downloaded by registered Cisco.com users requirements for additional security, advanced QoS, and high availability. • Smartports Advisor: Cisco Smartports technology provides a set • IP Base License: Offers advanced QoS, rate-limiting, access control lists of common configurations that help accurately enable network security (ACLs), and basic routing. Can be upgraded in the field to an Advanced and QoS functions for Cisco network devices. The Smartports Advisor IP Services License. helps Cisco Catalyst Express 500 Series switches automatically • IP Services License: Provides a richer set of enterprise-class features, discover connected Cisco devices and suggests appropriate including advanced hardware-based IP unicast and IP multicast routing Smartports roles. Unique to the Cisco Catalyst Express 500 Series are as well as policy-based routing (PBR). Can be upgraded in the field to additional Smartports roles for third-party devices such as servers, Advanced IP Services License. and the ability to detect misconfigured ports. • Advanced IP Services License: Adds IPv6 routing to both IP services and IP base images. 13
  • 14. Cisco Catalyst Switches: Layer 2 Access Switches 10/100 Mbps What Type of Switch Interconnect Uplink Port? 100BASE-FX 1000BASE-TX Fiber Copper Gigabit Fast Ethernet Ethernet Copper S WS-C2950-12 + WS-C2950C-24 S WS-C2940-8TF-S + WS-C2960-24TT-L S WS-C2940-8TT-S S WS-C2950-24 + WS-C2960-48TT-L • Twelve or twenty-four • Twenty-four 10/100-Mbps ports • Eight 10/100-Mbps ports • Twenty-four or forty-eight • Eight 10/100-Mbps ports 10/100-Mbps ports • 1 rack-unit switch • Small form factor 10/100-Mbps ports • Small form factor • 1 rack-unit switch • Two 100BASE-FX fiber switch • One 100BASE-FX fiber switch • 1 rack-unit switch • One 10/100/1000-Mbps copper • Standard Image (SI) interconnect uplink ports (built-in) interconnect uplink port (built-in) • Two 10/100/1000 Mbps copper switch interconnect uplink port • Enhanced Image (EI) or one SFP transceiver port switch interconnect uplink ports • Standard Image (SI) • Standard Image (SI) • LAN Base Image 14
  • 15. S Standard Image (SI) + Enhanced Image (EI)—for enhanced security/QoS (= LAN Base) Layer 2 Access Switching What Type of Ethernet Network Connectivity? 10/100/1000 Mbps 1000BASE-SX Flexible Switch Fiber Gigabit Interconnect Uplink Ethernet S WS-C2950SX-24 + WS-C2960-24TC-L + WS-C2960G-24TC-L S WS-C2950SX-48 + WS-C2960-48TC-L • Twenty-four or forty-eight 10/100-Mbps ports • Twenty-four or forty-eight 10/100-Mbps ports • Twenty 10/100/1000-Mbps ports • 1 rack-unit switch • 1 rack-unit switch • 1 rack-unit switch • Two 1000BASE-SX fiber switch interconnect • Two dual-purpose copper (built-in) or • Four dual-purpose copper (built-in) uplink ports (built-in) SFP transceiver switch interconnect uplink ports or SFP transceiver switch interconnect • Standard Image (SI) • LAN Base Image uplink ports • LAN Base Image 15
  • 16. Cisco Integrated Services Routers: Secure Routing Fixed or Modular? Fixed Configuration Advanced Functions for QoS, No Security, and Voice Transport? Yes Firewall Security, Switch Ports Site-to-Site VPN, and VLANs? Basic IP QoS 4 Switch Ports 8 Switch Ports Up to 4 VLANs Up to 8 VLANs Cisco 850 Integrated Cisco 870 Integrated Cisco 1800 Integrated Services Router Services Router Services Router • 4-port 10/100 Mbps switch • 8-port 10/100 Mbps switch • 4-port 10/100-Mbps switch • Fast Ethernet WAN port (871/871W) • ADSL WAN port (1801/1801W) • Ethernet WAN port (851/851W) • ADSL over ISDN WAN port (876/876W) • ADSLi WAN port (1802/1802W) • ADSL WAN port (857/857W) • ADSL over POTS WAN port (877/877W) • G.SHDSL WAN port (1803/1803W) • Cisco IOS Firewall • G.SHDSL WAN port (878/878W) • 2 Fast Ethernet WAN ports (1811/1811W/1812/1812W) • IPsec VPN, 3DES, AES, 5 tunnels • Cisco IOS Firewall, DMZ, 802.1X • Cisco IOS Firewall, IPS, NAC • WLAN 802.11b/g (851W/857W) • Cisco IPS, NAC • IPSec VPN 3DES, AES, 50 tunnels, SSLVPN • IPSec VPN, 3DES, AES, 10 tunnels • Advanced QoS • QoS, Access Zone Routing • Standard ISDN or analoge backup Note: • Optional ISDN backup (876/876W only) • 802.1Q, 802.1X ADSLi = ADSL over ISDN • WLAN 802.11b/g (871W/876W/877W/878W) • WLAN 802.11a/b/g (1801W,1802W,1803W,1811W,1812W) ADSL = ADSL over POTS • USB 2.0 port (871) • 2 USB 2.0 ports (1811/1811W/1812/1812W) • Optional POE • Optional POE 16
  • 17. Modular (Serial, T1/E1, ISDN, DSL) Do You Need Integrated Voice Services? No Yes Network Module T3/E3/OC-3 No Needed? Yes No Support? Yes Cisco 1841 Cisco 2801 Cisco 2811/2821/2851 Cisco 3800 Series Integrated Integrated Integrated Integrated Services Router Services Router Services Routers Services Routers • 2-port Fast Ethernet • 2-port Fast Ethernet • 2-port Fast Ethernet • 2-port Fast Ethernet • 2 HWIC/VWIC/WICs • 2 HWIC/VWIC/WICs • 4 HWICs • 4 HWICs • Advanced Integration Module 1 VWIC/WIC/VIC • 2 Advanced Integration Modules • 2 Advanced Integration Modules • Cisco IOS Firewall, IPS, NAC, 1 VWIC/VIC (voice only) • 1 Network Module • 4 Network Modules SSL VPN • 2 Advanced Integration Modules • 1 Network Module Extended (NME) • Cisco IOS Firewall, IPS, NAC, IPsec • IPsec VPN, up to 800 tunnels • Cisco IOS Firewall, IPS, NAC, SSL VPN • Cisco IOS Firewall, IPS, NAC, IPsec VPN up VPN up to 2500 tunnels, SSL VPN • Advanced QoS • IPsec VPN, up to 1500 tunnels to 1500 tunnels, SSL VPN • 1 SFP-based Gigabit port • 802.1Q, 802.1X • Advanced QoS • Advanced QoS • Advanced QoS • 802.1Q, 802.1X • 802.1Q, 802.1X • 802.1Q, 802.1X • 2 onboard PVDM slots for voice • Up to 3 onboard PVDM slots for voice • Up to 4 onboard PVDM slots for Voice • Optional Cisco Unified CallManager Express, • Optional Cisco Unified Communications • Optional Cisco Unified Communications SRST, voicemail, PoE Manager Express, SRST, voicemail, PoE Manager Express, SRST, voicemail, PoE 17
  • 18. Cisco Routers: Wireless and Management Wireless module: HWIC 802.11 Access Point for Modular Cisco Integrated Services Routers Cisco Router and Security Device Manager • Intuitive, Web-based interface for securely managing a single remote Cisco router • Intelligent wizards enable quick • 802.11a/b/g and 802.11b/g models deployment of network environment, • Removable antennas security services, wireless access, and QoS policy features. • Innovative security auditing capability Cisco Wireless LAN Controller Module for to check and recommend changes Cisco integrated services routers to router configuration • Simple monitoring and troubleshooting tools for day-to-day operations • Manages up to six Cisco Aironet® lightweight access points • Centralized security policies • Wireless intrusion prevention system (IPS) capabilities • Award-winning Radio Frequency (RF) management • Quality of service (QoS) • Layer 3 fast secure roaming for WLANs 18
  • 19. Cisco PIX: Security Appliances How Many Employees? 10 50 100 Cisco PIX 501 Cisco PIX 501 Cisco PIX 506E Cisco PIX® 501 Security Appliance Cisco PIX 501 Security Appliance Cisco PIX 506E Security Appliance (10 users with 3DES) (50 users with 3DES) (100 users with 3DES) PIX-501-BUN-K9 PIX-501-50-BUN-K9 PIX-506E-BUN-K9 • Stateful inspection firewall • Stateful inspection firewall • Stateful inspection firewall (10 Mbps clear-text throughput) (10 Mbps clear-text throughput) (100 Mbps clear-text throughput) • 56-bit DES IPsec VPN • 56-bit DES IPsec VPN • 56-bit DES IPsec VPN (6 Mbps throughput) (6 Mbps throughput) (20 Mbps throughput) • 168-bit 3DES IPsec VPN • 168-bit 3DES IPsec VPN • 168-bit 3DES IPsec VPN (3 Mbps throughput) (3 Mbps throughput) (17 Mbps throughput) • 128-bit AES IPsec VPN • 128-bit AES IPsec VPN • 128-bit AES IPsec VPN (4.5 Mbps throughput) (4.5 Mbps throughput) (30 Mbps throughput) • 10 simultaneous remote-access/site-to-site • 10 simultaneous remote-access/site-to-site • 25 simultaneous remote-access/site-to-site VPN peers VPN peers VPN peers • Intrusion detection • Intrusion detection • Intrusion detection • 4-port 10/100 switch • 4-port 10/100 switch • 2 10/100 ports • Plug and play, Auto Update, and Easy VPN • Plug and play, Auto Update, and Easy VPN • Plug and play, Auto Update, and Easy VPN • Free VPN client • Free VPN client • Free VPN client 19
  • 20. Cisco Adaptive Security Appliances: Cisco ASA How Many Employees? Up to 500 Up to 500 users Cisco ASA 5505 Cisco ASA 5510 Ideal solution for small offices and businesses Ideal solution for SMB and remote/branch offices in a in an easy-to-deploy, cost-effective security appliance powerful, cost-effective security appliance 1 rack-unit security appliance providing: 1 desktop security appliance providing: • Market-proven security and VPN capabilities • Market-proven security and VPN capabilities • 3 or 5 integrated 10/100 Fast Ethernet interfaces • 8 integrated 10/100 Fast Ethernet interfaces • Optional security services module for IPS/Content • Combined IPSec/SSLVPN Security protection • Up to 25 IPSec VPN peers • Combined IPSec/SSLVPN • Up to 25 SSLVPN license levels • Extensible VPN peer counts and • Up to 150-Mbps firewall throughput high availability capabilities • Up to 100-Mbps VPN throughput • Up to 250 IPSec peers • Up to 250 SSLVPN peer license levels • Up to 300-Mbps firewall throughput • Up to 150-Mbps firewall+IPS throughput • Up to 170-Mbps VPN throughput 20
  • 21. Cisco Security Management: Cisco Security MARS Cisco Adaptive Security Device Manager • Intuitive, Web-based interface for securely managing a single remote Cisco PIX or ASA Security Appliance • Web-based real-time monitoring of CPU/memory utilization, interface throughput, connections, and VPN tunnels. Cisco Security Monitoring, Analysis, and Response System (Cisco Security MARS) • Full-featured wizards for initial firewall is a high-performance, scalable appliance for threat management, monitoring, and mitigation that helps customers make better network security decisions. The appliance: • Twenty-four or forty-eight 10/100-Mbps ports with PoE • Combines traditional security event monitoring with network intelligence, to deliver automated mitigation capabilities • 1 rack-unit switch • Empowers companies to quickly and confidently identify, manage, and eliminate network attacks, as well as maintain compliance • 2 SFP ports (24-port model) • Collects events from firewalls, VPN concentrators, host/network IPSs, and system logs, then correlates them with vulnerability assessment to detect anomalies • 4 SFP ports (48-port model) • Monitors security data from across the network’s IDS/IPS, firewalls, routers, switches, Cisco Security Agent syslot, SNMP, and host event logs (Windows and UNIX) • PoE IEEE 802.3af and Cisco prestandard Inline Power • Analyzes data to rapidly locate known and unknown attacks • Responds to an attack by “reaching-out” and taking action on your network 21
  • 22. Cisco Unified Communications Solutions How Many Handsets Are Required? 16 24 36 48 Cisco Unified Communications Cisco Cisco Cisco 500 Series for Small Business 2801-CCME/K9 2811-CCME/K9 2821-CCME/K9 Cisco Unified Communications 500 Series Cisco 2801 Unified Communications Cisco 2811 Unified Communications Cisco 2821 Unified Communications for Small Business Manager Express bundle Manager Express bundle Manager Express bundle • Four ports of FXS Options suggestions: Options suggestions: Options suggestions: • Four ports of FXO or two Ports of BRI • 1-port RJ-48 multiflex trunk E1 • 1-port RJ-48 multiflex trunk E1 • 1-port RJ-48 multiflex trunk E1 • Eight Ethernet PoE ports • One Cisco Catalyst Express 500 24PC 24-port • Two Cisco Catalyst Express 500 24PC • One Cisco Catalyst 3560 24/48-port • Cisco Unified Communications 10/100 switch with PoE 24-port 10/100 switches with PoE or 10/100 switch with PoE Manager Express • Wide choice of Cisco IP phones one Cisco Catalyst 3560 24/48-port • Wide choice of Cisco IP phones (see P18-19) • Cisco Unity Express • Cisco Unity Express 10/100 switch with PoE • Cisco Unity Express • Optional integrated wireless • AIM-CUE (includes 12 mailboxes) • Wide choice of Cisco IP phones • AIM-CUE (includes 12 mailboxes) • 16-user version requires Cisco Catalyst • SCUE-LIC-25CME (additional 25 mailboxes) • Cisco Unity Express • SCUE-LIC-50CME (additional 50 mailboxes) Express 520 Switch • AIM-CUE (includes 12 mailboxes) • SCUE-LIC-25CME (additional 25 mailboxes) 22
  • 23. 96 168 240 Cisco Cisco Cisco 2851-CCME/K9 3825-CCME/K9 3845-CCME/K9 Cisco 2851 Unified Communications Cisco 3825 Unified Communications Cisco 3845 Unified Communications Manager Express Bundle Manager Express Bundle Manager Express Bundle Options suggestions: Options suggestions: Options suggestions: • 1-port RJ-48 multiflex trunk E1 • 2-port RJ-48 multiflex trunk E1 • 2-port RJ-48 multiflex trunk E1 • One Cisco Catalyst 3560 24/48-port • One Cisco Catalyst 3560 24/48-port 10/100 switch • 1-port RJ-48 multiflex trunk E1 10/100 switch with PoE or one with PoE or one Cisco Catalyst 3750 Series switch • One Cisco Catalyst 3560 24/48-port 10/100 switch Cisco Catalyst 3750 Series switch • Choice of Cisco IP phones (see P18-19) with PoE or one Cisco Catalyst 3750 Series switch • Choice of Cisco IP Phones (see pages 19–21) • Voicemail option: Cisco Unity Express or Cisco Unity • Choice of Cisco IP phones (see P18-19) • Cisco Unity Express (depending on the number of mailboxes required) • Voicemail option: Cisco Unity Express or Cisco Unity • NM-CUE (includes 12 mailboxes) (depending on the number of mailboxes required) • SCUE-LIC-100CME (additional 100 mailboxes) 23
  • 24. Selecting WAN and Voice Modules New Features Available with Cisco Unified Communications • VIC-2E/M—2-port E&M VIC Manager Express 4.1 • VIC-2FXS—2-port analog FXS VIC • SIP line side enhancements • VIC-2FXO—2-port analog FXO VIC • DN status (busy/Idle) with presence subscribe for Cisco Unified • VIC-2FXO-EU—2-port analog FXO VIC (for Europe) Communications Manager Express endpoints (CLID and status) • VIC-2BRI-NT/TE—2-port BRI VIC (NT and TE) • Out of dialog refer for third-party dial call control • SIP voicemail MWI pass to a TDM Q.SIG PBX • VIC-2BRI-S/T-TE—2-port BRI VIC (terminal) • 7941/61/11/70/71 SIP phone load support (Cisco Unified • VWIC2-1MFT-E1—1-port E1/PRI VWIC Communications Manager Express/SRST) • VWIC2-2MFT-E1—2-port E1/PRI VWIC • Dialplan pattern on phones for SRST call handling • VIC2-2FXS—2-port VIC (FXS) • DSP-based conferencing • VIC2-2FXO—2-port VIC (FXO: universal) – Ad hoc: 3 to 8 parties • VIC2-4FXO—4-port VIC (FXO: universal) – Meet-me: To 32 parties • VIC2-2E/M—2-port E&M VIC Features from Cisco Unified Communications • VIC2-2BRI-NT/TE—2-port BRI VIC (NT and TE) Manager Express 4.0 • 1-slot Cisco Unified Communications voice/fax network module • Basic Q.SIG support (up to four channels of analog/BRI voice) • Remote phone teleworker support • 2-slot Cisco Unified Communications voice/fax network module • Cisco Unified Communications Manager Express support for IP (up to eight channels of analog/BRI voice) Communicator • 2-slot Cisco Unified Communications enhanced voice/fax network • Fax passthrough in Skinny Client Control Protocol (SCCP) mode for module Cisco ATA, VG224, and VG248 (up to 24 channels of analog/BRI voice) • Cisco Unified SRST support for Cisco Unity using auto phone registration with Cisco Unified Communications Manager Express 24
  • 25. Features from Cisco Unified Communications • Integrated messaging Manager Express 3.2.3 • .wav file attachment as an e-mail notification • Feature access codes for IP phones and VG224 FXS phones • IMAP4 client access support • Per-phone feature block • Optional mandatory message expiry • Secondary Cisco Unified Communications Manager Express for • Message notification redundancy – E-mail, text based e-page, numeric-only page, phone, • Overlay-expansion on multiple buttons SMS notification • Direct inward dial (DID) Tool Command Language (TCL) • Future message (individual) delivery script handling • Cisco Unity Express automated attendant “simple GUI” • 10,000-number bulk speed-dial • Dial-by-name or dial-by-extension • Distinctive ringing enhancements Features from Cisco Unity Express 2.2 • Auto-Answer enhancements (Headset & Intercom) • Conference last party drop • SNMP MIB and trap support • B-ACD agents see display of number of calls in Queue Features from Cisco Unity Express 2.1 New Cisco Unity Express 2.3 Features • Additional languages • 150, 200, or 250 voice mailboxes – Italian • SIP enhancements—RFC3261 – Latin American Spanish – Message waiting indicator in SRST mode – Brazilian Portuguese – Faststart support – Danish – RFC2833—DTMF – UK English – Consultative transfer, incorrect DN message • Cisco Unified Communications Manager Express • Cisco Unified Communications Manager 5.0 and 4.x support interoperability testing • VoiceView Express – B-ACD • Additional languages: Japanese, Mexican Spanish, – Audible message waiting indicator with Cisco VG224 and French Canadian 25
  • 26. Cisco Unified IP Phones Basic Features Cisco Unified Cisco Unified Cisco Unified IP Phone 7906G IP Phone 7911G IP Phone 7931 •Graphical monochrome display with • Graphical monochrome display with • 24 lighted line keys resolution of 192 x 64 pixels resolution of 192 x 64 pixels • Graphical monochrome display with • Lighted hold key • Single line resolution of 192 x 64 pixels • Lighted menu key • Lighted hold key • Dedicated keys for hold, redial, and transfer • Single line • Lighted menu key • Four dynamic soft keys and • Four dynamic soft keys and a scroll toggle • Four soft-key buttons and a scroll toggle bar a four-way rocker key • IEEE standards based 802.3af inline power • Supports text and audio-based XML applications • Dual-port integrated Ethernet switch • Cisco Inline Power • IEEE standards based 802.3af inline power • IEEE standards based 802.3af inline power • Cisco Inline Power 26
  • 27. Analog/Fax • Device with two analog ports to connect Cisco ATA 186/188 faxes or analog phones • 1 RJ-45 10BASE-T Ethernet port (Cisco 186 ATA) • 2 Ethernet RJ-45 10/100BASE-T ports (Cisco ATA 188) 27
  • 28. Advanced Features Cisco Unified Cisco Unified Cisco Unified Cisco Unified Cisco Unified Cisco Unified IP Phone 7940G IP Phone 7941G IP Phone 7941G-GE IP Phone 7960G IP Phone 7961G IP Phone 7961G-GE • Ideal for desktop office use • High-resolution B/W • 10/100/1000BASE-T Ethernet • Ideal for desktop office use • High-resolution B/W • 10/100/1000BASE-T Ethernet • B/W graphic display with two graphic display • High-resolution B/W • B/W graphic display with graphic display • High-resolution B/W fixed lines of characters • Four dynamic soft keys graphic display two fixed lines of characters • Four dynamic soft keys graphic display • Four dynamic soft keys • Four configurable keys • Four dynamic soft keys • Four dynamic soft keys • Six configurable keys • Four dynamic soft keys • Four configurable keys • Integrated external • Four configurable keys • Six configurable keys • Integrated external • Six configurable keys • Integrated external headset socket • Integrated external • Integrated external headset socket • Integrated external headset socket • Full-duplex speakerphone headset socket headset socket • Full-duplex speakerphone headset socket • Full-duplex speakerphone • Integrated dual Ethernet • Full-duplex speakerphone • Full-duplex speakerphone • Integrated dual Ethernet • Full-duplex speakerphone • Integrated dual Ethernet switch port • Integrated dual Ethernet • Integrated dual Ethernet switch port • Integrated dual Ethernet switch port • IEEE standards-based 802.3af switch port switch port • IEEE standards-based 802.3af switch port inline power • IEEE standards-based 802.3af inline power • IEEE standards-based 802.3af • Cisco Inline Power inline power • Double-byte and Unicode inline power • Double-byte and Unicode • Cisco Inline Power characters • Cisco Inline Power characters • Double-byte and Unicode • Lighted line keys • Double-byte and Unicode • Lighted line keys characters characters • Lighted line keys • Lighted line keys 28
  • 29. Cisco Unified Cisco Unified Cisco Unified Cisco Unified IP Cisco Unified IP Cisco Unified Cisco IP IP Phone 7970G IP Phone 7971G-GE IP Phone 7920 Conference Station 7936 Expansion Module 7914 Video Advantage Communicator Default Compact Screen Only Mode Mode Mode • Eight programmable keys • 10/100/1000BASE-T Ethernet • Wireless IP phone • Equipped with three • Attendant console station • 640x480 VGA sensor for • Five dynamic soft keys • 320x234 pixel touch • Eight programmable keys 802.11b standard microphones for better to be used in conjunction improved video quality • Eight configurable line keys screen display • 320x234 pixel touch • B/W pixel-based display space coverage with the Cisco Unified IP • Supports Cisco Unified • Headset and speaker modes • Five soft keys screen display • Two soft keys • Full-duplex speakerphone Phones 796XG/G-GE IP Phones and IP Communicator • Audio tuning wizard • Advanced XML support • Five soft keys • XML script support • Three dynamic soft keys and 797XG/G-GE • Camera on/off • Echo suppression and • IEEE 802.3af inline • Advanced XML support • A range of 15–300m • Supports three external • Up to 34 extensions can • H.263 video codec-128 kbps noise cancellation power support • IEEE 802.3af inline according to environmental directional microphones be monitored to 1.5 Mbps bit rates • Automated support for • Can connect external power support conditions • USB 2.0-compliant interface most VPN clients microphone and speakers • Can connect external • Supported on Cisco 340, with 6-foot cable • Drag-and-drop dialing microphone and speakers 350, 1100, and 1200 Series • Copy-and-paste dialing access points • Alphanumeric translation 29
  • 30. Cisco Wireless Products Cisco Aironet Wireless Access Points Challenging Indoor Environment? No Yes Cisco 521 Wireless Express Cisco Aironet 1000 Series Cisco Aironet 1130AG Series Cisco Aironet 1240AG Access Point Lightweight Access Point Access Point Series Access Point • Support 8 to 10 wireless IP phones • Zero-touch configuration and management • 2.4- and 5-GHz integrated • 2.4- and 5-GHz antenna connectors • Standalone mode: The access points are • Simultaneous air monitoring and data service omnidirectional antennas • Supports external antennas directly connected to the wired infrastructure • Internal and external antenna options • 108 Mbps total bandwidth • 108 Mbps total bandwidth and provide wireless connectivity to users in • Works in conjunction with Cisco Wireless • Inline power support • Inline power support the area they cover. LAN Controller and optional Cisco Wireless • Optional autonomous and LWAPP support • Optional autonomous and LWAPP support • Controller-based mode: The access points Control System (WCS) • Rugged metal chassis associate with a Cisco Wireless Express • Operates as a lightweight access • UL 2043 Plenum Rating and extended Mobility Controller point running LWAPP operating temperature • When used with the Smart Business Communications System it is plug-and-play 30
  • 31. Cisco Aironet Wireless LAN Controllers Cisco 2700 Series Wireless Location Appliance • Scalable location tracking and asset management Number of Access Points to Support? • Real-time visibility • Intuitive centralized management and GUI • Tight integration with a spectrum of technology and application partners through a rich and open application programming interface (API) Specific Model to Support Up to 6 Up to 6 12/25/50 Cisco 526 Wireless Cisco 2000 Series Cisco 4000 Series Express Mobility Controller Wireless LAN Controller Wireless LAN Controller Cisco Wireless Control System (WCS) • Cisco Wireless LAN Controllers are responsible for systemwide wireless • Manage LWAPP access points and controllers When used with the Smart Business LAN functions, such as security policies, intrusion prevention, RF management, • Intuitive GUI and hierarchical maps Communications System this product QoS, and mobility. They work in conjunction with Cisco Aironet 1000 Series • Wireless LAN planning and monitoring tools has additional features including: Lightweight Access Points and the Cisco Wireless Control System (WCS) • Policy management templates • Plug-and-play to support business-critical wireless applications. • Complete wireless LAN intrusion protection • Configured through the • Integrated location tracking (optional) Configuration Assistant • Managed through Monitor Manager and Monitor Director 31
  • 32. Product Links Related Links Cisco Wireless Networking Products http://www.cisco.com/go/wireless Cisco Catalyst Series Switches http://www.cisco.com/go/switching Cisco Unified Communications http://www.cisco.com/go/unified Cisco Routers http://www.cisco.com/go/routers Cisco Smart Business Roadmap http://www.cisco.com/go/sbr Cisco Security Solutions http://www.cisco.com/go/security © 2006 Cisco Systems, Inc. All rights reserved. Cisco, Cisco Systems, and the Cisco Systems logo are registered trademarks or trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries. All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0601R) C07-357888-02 4/07