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Business Communications

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  • 1. 1 Business Communications Unit: Reading and Proofreading: Unit 5- Reading for Professional Results, Unit 6- Proofreading for professional Results, Unit 9- Learn the Correct Spelling, Unit 10- Identify the Right Word. Standards: 1.4, 1.5, 1.6 & 1.7 Estimated Time: 20 periods Date Benchmarks Skills/Knowledge Activities Resources Assessment  Increase reading  Read text.  Textbook-  Participation. Communicate in ac clear, speed.  Take notes. Business English  Teacher observation courteous, concise, and correct  Improve reading  Discussion. and and questioning. manner in personal and comprehension.  Class and individual Communications  Notebook. professional levels  Develop techniques practice. (BEC)  Written application and systematic  Record vocabulary and  Notebooks. exercises. methods. spelling words in notebook.  Handouts.  Tests/Quizzes.  Use proofreaders’  Find errors. marks.  Correct errors.  Improved  Use proofreaders’ marks. vocabulary and  Study words. spelling.  Learn rules of spelling.  Improve skills to  Practice spelling. become a better  Practice applying words speller. correctly.  Use words correctly.
  • 2. 2 Business Communications Unit: Grammar: Unit 11- An Overview of Grammar, Unit 12- The Sentence, Unit 13- Verbs and Verb Phrases, Unit 14- Common Verb Errors, Unit 15- Plural Nouns, Unit 16- Possessive Nouns and Possessive Pronouns Standards: 1.4, 1.5, 1.6 & 1.7 Estimated Time: 20 periods Date Benchmarks Skills/Knowledge Activities Resources Assessment  Identify nouns,  Read text.  Textbook-  Participation. Communicate in ac clear, pronouns, verbs,  Take notes. Business English  Teacher observation courteous, concise, and correct adjectives, adverbs,  Discussion. and and questioning. manner in personal and prepositions,  Class and individual Communications  Notebook. professional level conjunctions. practice. (BEC)  Written application  Improve vocabulary  Record vocabulary and  Notebooks. exercises. and spelling. spelling words in notebook.  Handouts.  Tests/Quizzes.  Use the parts of  Complete worksheets. speech correctly.  Find errors.  Define each part of  Correct errors. speech.  Study words.  Construct complete  Learn rules of grammar. sentences.  Practice applying words  Know the principal correctly. parts of verbs.  Avoid common verb errors.  Form the plural form of nouns and pronouns.  Use possessive nouns and possessive pronouns correctly.
  • 3. 3 Business Communications Unit: Communicating, Chapter 4- Giving Instructions, Chapter 5- Describing a Process, Chapter 8- Completing forms, Chapter 9- Communicating Messages, Chapter 11- Applying for a Job. Standards: 3.7, 1.4, 1.5, 1.6 & 1.7 Estimated Time: 19 periods Date Benchmarks Skills/Knowledge Activities Resources Assessment  Use computer and  Create rough drafts.  Computer Lab.  Participation. Use technology to enhance the word processing  Save to disks.  MS Word.  Teacher observation effectiveness of program.  Revise document.  MS PowerPoint. and questioning. communications  Use presentation  Enhance document.  Textbook-  Completed typed- software.  Use spell check, thesaurus, Communicating written documents. and grammar check to for Success(CFS) correct document.  Notebooks.  Research information on  Handouts. Internet.
  • 4. 4 Business Communications Unit: Communicating at Work Standards: 1.4, 1.5, 1.6 & 1.7 Estimated Time: 9 periods Date Benchmarks Skills/Knowledge Activities Resources Assessment  Read for  Read text.  Textbook-  Participation. Communicate in a clear, information.  Take notes. Communicating  Teacher observation courteous, concise, and correct  Notetaking.  Discussion. for Success(CFS) and questioning. manner on personal and  Group dynamics.  Complete practices.  Notebooks.  Notebook. professional levels  Information  Analyze information.  Handouts.  Practice exercises. analysis.  Write an essay.  Cassette tape and  Writing exercises. Apply basic social   Creative writing.  Proofread and edit. player. Tests/Quizzes. communication skills in   Proofreading  Plan and write a skit. Overhead. personal and professional   Group dynamics. Teacher situations  Information resources. analysis.  Skit writing.  Problem solving.
  • 5. 5 Business Communications Unit: Listening and Responding Standards: 1.4, 1.5, 1.6 & 1.7 Estimated Time: 10 periods Date Benchmarks Skills/Knowledge Activities Resources Assessment  Understand  Write responses to cassette  Textbook-  Participation. Communicate in a clear, language bias activities. Communicating  Teacher observation courteous, concise, and correct  Learn how tone and  Take notes. for Success(CFS) and questioning. manner on personal and voice work for you.  Discussion.  Notebooks.  Notebook. professional levels.  Improve listening  Complete practices.  Handouts.  Practice exercises. skills.  Interpret literature piece.  Cassette tape and  Written exercises. Apply basic social  Give verbal  Write a prescription. player.  Tests/Quizzes. communication skills in  feedback.  Analyze information. Video. personal and professional   See the meaning  Proofread and edit. Overhead. situations. behind the words.  Teacher  Listen for meaning resources. behind words.  Learn the use of language in different situations.
  • 6. 6 Business Communications Unit: Describing a Process Standards: 1.4, 1.5, 1.6 & 1.7 Estimated Time: 15 periods Date Benchmarks Skills/Knowledge Activities Resources Assessment  Identify various  Read text.  Textbook-  Participation. Communicate in a clear, types of processes.  Take notes. Communicating  Teacher observation courteous, concise, and correct  Learn the benefits  Discussion. for Success(CFS) and questioning. manner on personal and of process  Complete book practices.  Notebooks.  Notebook. professional levels. descriptions.  Practice writing process  Handouts.  Practice exercises.  Use analogies. descriptions.  Teacher  Writing products. Apply basic social  Differentiate a  Practice writing commands resources. communication skills in process from and statements. personal and professional instructions.  Write using active and situations.  Differentiate active passive voice. and passive voice.  Change instructions to  Write declarative descriptions. sentences.  Define terms.  Write using  Proofread and edit. chronological order.  Write using clear, direct and concise language.  Understand use of visuals, diagrams, and flowcharts.
  • 7. 7 Business Communications Unit: Summarizing Standards: 1.4, 1.5, 1.6 & 1.7 Estimated Time: 15 periods Date Benchmarks Skills/Knowledge Activities Resources Assessment  Define summary  Various practice exercises  Textbook-  Participation. Communicate in a clear,  Understand identifying and recognizing Communicating  Teacher observation courteous, concise, and correct meaning of summaries. for Success(CFS) and questioning. manner on personal and summary.  Group analysis of pre-  Notebooks.  Notebook. professional levels  Identify written summaries.  Handouts.  Practice exercises. characteristics of  Teacher  Written summary. summary. resources.  Tests/Quizzes.  Define criteria for a factual statement.  Write a summary.
  • 8. 8 Business Communications Unit: Completing Forms Standards: 1.4, 1.5, 1.6 & 1.7 Estimated Time: 14 periods Date Benchmarks Skills/Knowledge Activities Resources Assessment  Define the purpose  Read text.  Textbook-  Participation. Communicate in a clear, of forms. Proper  Take notes. Communicating  Teacher observation courteous, concise, and correct completion of  Discussion. for Success(CFS) and questioning. manner on personal and forms.  Complete book practices.  Notebooks.  Notebook. professional levels.  Use transition.  Plan and outline form.  Handout samples  Practice exercises  Use clear and  Create form using word of forms. completing forms. concise writing. processor.  Teacher  Student form created  Design a form. resources. in word processor.
  • 9. 9 Business Communications Unit: Communicating Messages, Memos, Letters, and Notes Standards: 1.4, 1.5, 1.6 & 1.7 Estimated Time: 16 periods Date Benchmarks Skills/Knowledge Activities Resources Assessment  Define the  Create letters.  Textbook-  Participation. Communicate in a clear, importance of  Create memos. Communicating  Teacher observation courteous, concise, and correct written  Create messages. for Success(CFS) and questioning. manner on personal and communicate.  Group discussions.  Notebooks.  Notebook. professional levels.  Define an effective  Group practices  Handouts.  Practice exercises. message.  Review samples.  Teacher  Completed business  Create an effective  Create a letter in correct resources. documents. message. format and style.  Typed letter using  Define and identify word processor parts of a letter.  Identify letter styles.  Create letter formats.  Follow proper procedure for addressing envelopes
  • 10. 10 Business Communications Unit: Persuasion Standards: 1.4, 1.5, 1.6 & 1.7 Estimated Time: 10 periods Date Benchmarks Skills/Knowledge Activities Resources Assessment  Define persuasion  Read text.  Textbook-  Participation. Communicate in a clear, and its use in  Take notes. Communicating  Teacher observation courteous, concise, and correct everyday life.  Discussion. for Success(CFS) and questioning. manner on personal and  Address the needs  Complete practices.  Notebooks.  Notebook. professional levels. of a specific  Analyze information.  Handouts.  Practice exercises. audience.   Cassette tape and  Writing exercises. Apply basic social  How to appeal to an player.  Tests/Quizzes. communication skills in audience.  Overhead. personal and professional  Determine the needs  Teacher situations. of an audience. resources.  Know the ways to manage conflict.  Understand the meaning of ADAM and how to apply it to advertising.  Separate fact, opinion and inference.  Use motivating language.  Eliminate loaded language.  Write a collection letter.  Create an effective sales letter.
  • 11. 11 Business Communications Unit: Applying for a Job Standards: 13.1, 13.2, 1.4, 1.5, 1.6 & 1.7 Estimated Time: 15 periods Date Benchmarks Skills/Knowledge Activities Resources Assessment  Self-Analysis.  Complete personal  Textbook-  Participation. Communicate in a clear,  Job Research. interview form. Communicating  Teacher observation courteous, concise, and correct  Understand correct  Complete a sample for Success(CFS) and questioning. manner on personal and formatting of application.  Notebooks.  Notebook. professional levels. resume, cover letter,  Prepare for an interview by  Handouts.  Completion of forms. and follow up letter. completing practice.  Cassette tape and  Tests/Quizzes. Apply basic social  Complete an  Study questions in an player. communication skills in application interview.  Overhead. personal and professional accurately  Group discussion.  Teacher situations.  Communicate  Cassette activities. resources. specific goals,  Conduct a sample wants and needs. interview.