Your SlideShare is downloading. ×
BUSINESS COMMUNICATION – BAN 263S1
BUSINESS COMMUNICATION – BAN 263S1
BUSINESS COMMUNICATION – BAN 263S1
BUSINESS COMMUNICATION – BAN 263S1
BUSINESS COMMUNICATION – BAN 263S1
BUSINESS COMMUNICATION – BAN 263S1
BUSINESS COMMUNICATION – BAN 263S1
BUSINESS COMMUNICATION – BAN 263S1
Upcoming SlideShare
Loading in...5
×

Thanks for flagging this SlideShare!

Oops! An error has occurred.

×
Saving this for later? Get the SlideShare app to save on your phone or tablet. Read anywhere, anytime – even offline.
Text the download link to your phone
Standard text messaging rates apply

BUSINESS COMMUNICATION – BAN 263S1

857

Published on

Published in: Technology, Business
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
857
On Slideshare
0
From Embeds
0
Number of Embeds
0
Actions
Shares
0
Downloads
12
Comments
0
Likes
0
Embeds 0
No embeds

Report content
Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
No notes for slide

Transcript

  • 1. SYLLABUS BUSINESS COMMUNICATION BAN 263 S20 – 3 credit hours CLASS MEETS: Stuttgart Campus Weekends Fridays - 5 p.m. to 8 p.m. Saturdays - 8 a.m. to 4 p.m. October 9 and 23 October 10 and 24 November 6 and 20 November 7 and 21 Room C110 Nan Nelson, M.B.A. Instructor Division of Business and Information Systems Phillips Community College of the University of Arkansas Fall 2009 Revised August 2009 Business Communication – BAN 263 S20 Fall 2009 Nelson
  • 2. BUSINESS COMMUNICATION – BAN 263 S20 Fall 2009 INSTRUCTOR: NAN NELSON, M.B.A. OFFICE: C 113 OFFICE HOURS: Posted outside offices. PHONE: 870-673-4201 Extension 1847 E-mail: nnelson@pccua.edu PREREQUISITES: EH113 (Freshman English I) and CT 114 (Computer Information Systems) or Departmental Approval This course is designed to acquaint students with the theories and principles of nonverbal, oral, and written communications, emphasis on basic writing skills as applied in composing a variety of letters, memorandums, and resumes. Required Access Code: Aplia includes access to all content, assignments, and an e-book version of the textbook Optional Textbook: 1. Business Communication, Process and Product, Mary Ellen Guffey, 6th Edition - ISBN: 0324542909 Required Supplies:  One (1) Flash Drive/Thumb Drive to store computer assignments  Pen/pencil and paper for note taking  One (1) white, 3-ring, ½ -inch view binder for portfolio  Three-ring tabbed dividers CATALOG DESCRIPTION BAN 263 Business Communication 3 hours, 3 credits Theories and principles of nonverbal, oral, and written communication; emphasis on basic writing skills applied in composing a variety of letters, memorandums, and resumes. COURSE OBJECTIVES After studying Effective Communication for Colleges and after satisfactorily completing the exercises, students should be able to: Develop written communication skills essential for completing critical office tasks. Collect, evaluate and organize information to plan, develop and prepare oral electronic presentations. Develop students' ability to work effectively in a group setting. Develop personal skills essential for success in a business environment. Demonstrate the ability to use computer technology and communicate electronically. Prepare a professional resume and cover letter and develop job interview skills. 2 Revised August 2009 Business Communication – BAN 263 S20 Fall 2009 Nelson
  • 3. STUDENT LEARNING OUTCOMES: As a result of the study of courses in the Division of Business and Information Systems, the students will be able to demonstrate the following core competencies: Communication Communicate effectively in a written or oral manner in the business environment. Cultural Awareness Acknowledge diverse groups of individuals possessing different beliefs, values, attitudes, and customs. Social and Civic Responsibility Demonstrate a legal/ethical behavior that is appropriate for the business professional in today’s society. Critical Thinking Analyze, interpret and evaluate data necessary to solve problems and support business decisions. Perform computational skills and financial analysis appropriate to Mathematical Reasoning the business environment. Technology Utilization Demonstrate the ability to use computer technology. Student Learning Outcome Assessment Competency Business Communication Method/Measurement Rubric Students will demonstrate proficiency in communication skills by successful completion of a portfolio. 75% of the students will score 70% or higher Communication Rubric Students will demonstrate proficiency in communication skills by successful completion of a group PowerPoint presentation. 85% of the students will score 80% or higher Students will demonstrate professional interaction with students of Rubric Cultural varying backgrounds by working on a major Group PowerPoint Awareness presentation investigating various cultural aspects of doing business in 80% of the students will another country. score 75% or higher Rubric Students will demonstrate professional business etiquette, Social and Civic dress, and behavior skills by participating in a business Responsibility 90% of the students will etiquette event. score 80% or higher Rubric Students will demonstrate proficiency by creating job search Critical Thinking documents for inclusion in a Portfolio. 80% of the students will score 70% or higher 3 Revised August 2009 Business Communication – BAN 263 S20 Fall 2009 Nelson
  • 4. COURSE OBJECTIVES: This course provides a comprehensive presentation of communication foundations, the writing process, business correspondence, reports, proposals, presentations, and employment communication including a capstone event to apply communication skills in the community. Chapter specific objectives will be presented in separate handout. ASSIGNMENTS An Assignment calendar will list assignments and assignments will be announced in class. All assignments are due on the deadline set by the instructor. Blackboard will be utilized for submission of assignments. No assignments will be graded after the test for that chapter has been administered. Responsibility: It is the student’s responsibility to meet assignment deadlines. Campus computer labs and the Campus Library will be open daily as well as extended evening hours. Please check the schedules posted by the door prior to entering to make certain a class is not in progress. Class Participation: Class participation is important. This is one reason a high value is placed on attendance. You will be expected to discuss the material covered in class and answer questions about the material. Course Activities and Responsibilities that will be utilized for Assessment: A. Aplia Assignments include: 1. Grammar Review 2. Writing Review 3. Business Correspondence a. Routine E-Mail Messages and Memos b. Routine Letters and Goodwill Messages c. Persuasive and Sales Messages d. Negative Messages 4. Reports and Proposals a. Business Reports b. Proposals 5. Employment 6. Presentations B. Written assignments 1. Must be typewritten using Microsoft Word 2. Saved on flash drive 3. Submitted as instructed by the deadline given by the instructor. 4. Handwritten assignments will not be accepted. C. Late assignments will not be accepted. D. Presentations 1. Oral Report with PowerPoint 2. Employment Communication a. Job Description b. Résumé c. Cover Letter d. Application Form e. Thank you Letter f. Job Acceptance/Rejection Letter 4 Revised August 2009 Business Communication – BAN 263 S20 Fall 2009 Nelson
  • 5. E. Portfolio. 1. Placed in white, 3-ring, ½ -inch view binder notebook with tabbed dividers 2. Employment tab: all documents 3. Global Project tab: Global Project summary and PowerPoint handouts 4. Spatial Project tab: Spatial Project summary and PowerPoint handouts F. Business Etiquette Event 1. View etiquette videos 2. Guest speaker presentation on event etiquette and interview etiquette 3. Attend etiquette event 4. Event grade is part of final exam QUIZZES AND TESTS 1. Objective examinations will be administered via computer. 2. Chapter/Unit tests, which may consist of multiple choice, completion, or discussion questions, and/or hands-on writing activities, will be administered upon completion of each unit. If a student should miss a scheduled test, there will be no make-up and the student will receive a zero unless the student has made prior arrangements with the instructor. 3. Brief quizzes may be given at any time. Quizzes cannot be made up. 4. FINAL EXAM includes: Business Etiquette event; Job Search Project, including cover letter, résumé, references, job application, thank you letter to interviewer, and job acceptance/rejection letter.  Students who do not participate in any part of the Final Exam will receive an F in the course. Grades Grading Scale Attendance 20% 90-100 A Class Activities/Written Activities 30% 80-89 B Chapter & Unit Tests & Final Exam 50% 70-79 C TOTAL 100% 60-69 D  Business Etiquette Event and accompanying Below 60 F documents: value = one unit test  Your attendance, class participation, and attitude will affect your grade in this class. CLASS ATTENDANCE POLICY: This class attendance policy is in effect for all courses taught by Nan Nelson. Please read the following information carefully. The instructor places high value on class attendance and punctuality. If you must be absent and you know ahead of time, please inform the instructor so that your work can be handed in early. Excessive absences will result in loss of credit for the course concerned. See the PCCUA 2008-2009 Catalog. WEEKEND CLASSES Students are permitted zero (0) absences. On the first (1st) absence, student will receive an Early Alert card to schedule a meeting with the instructor; be referred to advisor and Student Success Coordinator; as well as a 5- point reduction on the final grade. On the second (2nd) absence, student will receive an EW or F and may not return to class. 5 Revised August 2009 Business Communication – BAN 263 S20 Fall 2009 Nelson
  • 6. Class meeting 2 times a week: Students are permitted two (2) absences. After the first (1st) absence, student will receive an Early Alert card to schedule a meeting with the instructor. After the second (2nd) absence, a referral will be sent to advisor and the th Student Success Coordinator; on the fourth (4 ) absence, student will receive a 5-point reduction on the final th grade; and on the fifth (5 ) absence, student will receive an EW or F and may not return to class. Class meeting 1 time a week: st Students are permitted one (1) absence. After the first (1 ) absence, student will receive an Early Alert card to schedule a meeting with the instructor. After the second (2nd) absence, a referral will be sent to advisor and the nd Student Success Coordinator; also on the second (2 ) absence, student will receive a 5-point reduction on the final rd grade; and on the third (3 ) absence, student will receive an EW or F and may not return to class. EWs may hinder receiving future financial aid. The instructor will warn a student in danger of becoming excessively absent by sending a warning notice to the student's advisor so that the student can be contacted by either phone or in writing. If a student is unable to attend a class regularly, regardless of the reason or circumstances, he/she should withdraw from that class before an EW or F is assigned. Exceptions to this attendance rule may be based on individual circumstances and the instructor's assessment of the student's ability to finish course requirements. The final decision concerning absences is left to the instructor's discretion. A student's attendance will affect their grade in this course. Tardies are not acceptable. Roll will be checked at the beginning of each class period. Please be on time. Students are expected to be in class as assigned. There are no tardies – students are expected to arrive at their classroom prior to the beginning of classroom activities. Any student entering the classroom after the class roll has been taken will be considered absent. There is one exception to this rule: Students who have been held over by another instructor. If you do not answer the roll call, you will be marked absent. It is your responsibility to get the course notes, handouts, and assignments should you miss class or be late. Class attendance and punctuality are necessary and expected of all students. Whereas, it is highly unlikely that a student can grasp the concepts and principle in this class without interaction with the instructor and their peers, class attendance can become a vital part of the learning process. If you are unable to adhere to this attendance policy, you should withdraw from this class or you will receive a grade of “F” at the end of the semester. It is the student’s responsibility to withdraw from the course. Exceptions to this attendance rule may be based on individual circumstances and the instructor’s assessment of the student’s ability to finish course requirements. The final decision concerning absences is left to the instructor’s discretion. A student’s attendance will affect their grade in this course. PUNCTUALITY: There are no tardies - students are expected to arrive at their classrooms prior to the beginning of classroom activities. Since late arrivals and early departures disrupt the class, you are hereby put on notice that you can and most likely will be dropped from this course if you are consistently late or leave early or have more than the allowed absences. Any student entering the classroom after the class roll has been taken will be considered absent. There is one exception to this rule: Students who have been held over by another instructor, which requires written confirmation from the instructor whose class was held over, which will be verified by the other instructor. ACADEMIC HONESTY POLICY: Cheating Policy Students are expected to uphold the school’s standard of conduct relating to academic honesty. Students assume full responsibility for the content and integrity of the academic work they submit. The guiding principle of 6 Revised August 2009 Business Communication – BAN 263 S20 Fall 2009 Nelson
  • 7. academic integrity shall be that a student’s submitted work, examinations, reports, and projects must be that of the student’s own work. Students shall be guilty of violating the honor code if they: 1. Represent the work of others as their own. 2. Use or obtain unauthorized assistance in any academic work. 3. Give unauthorized assistance to other students. 4. Modify, without instructor approval, an examination, paper, record, or report for the purpose of obtaining additional credit. 5. Misrepresent the content of submitted work. Administrative Procedure Number: 404.05 Cheating in any form (including using unauthorized materials, information, or study aids in any academic exercise; plagiarism; falsification of records; unauthorized possession of examinations; any and all other actions that may improperly affect the evaluation of a student's academic performance or achievement; and assisting others in any such act) is forbidden. An instructor who has proof that a student is guilty of cheating may take appropriate action up to and including assigning the student a grade of "F" for the course and suspending the student from class. A description of the incident and the action taken will be reported through the dean to the Vice Chancellor for Instruction and placed in the student's file in the Office of Admissions and Records. The student may appeal either the finding of cheating or the penalty, or both, as described in Administrative Procedure No. 404.06, Academic Appeal Procedure. Cheating in this class: Cheating will not be tolerated. If you are cheating on one occasion, you will receive an “F” for the whole project’s work (not limited to that one assignment). If found cheating on a second occasion, you will be asked to drop the class. If the cheating occurs after the drop date, or if you choose not to drop, you will receive an “F” for this class. All work must be on your disk or in your notebook unless the instructor directs you to destroy them. STANDARDS OF BEHAVIOR: It is this instructor’s desire that every student succeed in this class. Students are hindered in this success if there are classroom distractions. Students are to adhere to the standards of behavior described in the Student Handbook. Please turn off phones and pagers. Students who do not adhere to this policy will be dropped from the class. According to the student handbook: A student may not have unauthorized persons (children or adults) on campus. COMPUTER LAB POLICIES 1. No food or drinks are allowed in the computer lab. 2. Computer settings are not to be changed. Personal wallpaper, screen savers, shortcuts, et cetera are not to be added to the desktop. 3. Access to objectionable websites is prohibited. 4. Cell phones, beepers, and/or pagers must be turned off before entering the classroom. Use of cell phones, beepers, and/or pagers during class will result in a zero (0) being recorded for all activities scheduled for that class period. 5. According to the student handbook: A student may not have unauthorized persons (children or adults) on campus. CAMPUS SUPPORT SERVICES Phillips Community College of the University of Arkansas provides student support services that assist students in achieving their educational objective. Those include advising, financial aid, counseling and guidance, and safety and security. 7 Revised August 2009 Business Communication – BAN 263 S20 Fall 2009 Nelson
  • 8. ADA POLICY Lynn Boone, Vice Chancellor for Student Services, serves as the ADA Compliance Officer. If you reside in Arkansas County, you may contact Vice Chancellor Carolyn Turner (DeWitt) or Vice Chancellor Dr. Susan Luebke (Stuttgart). The process of student referral under the Americans with Disabilities Act can be found in the Student Handbook. FERPA POLICY Phillips Community College of the University of Arkansas complies with the Family Educational Rights and Privacy Act (FERPA) of 1974. A student has the right to inspect and review all of his/her records that meet the definition of educational records. No third party has the right to review student records. INSURANCE Phillips Community College of the University of Arkansas does not provide insurance for its students. The college does encourage each student to secure his/her own insurance, and for that reason, the college has contacted United Healthcare Student Resources. Forms for this insurance are available in the Registrar’s Office. If you reside in Arkansas County, you may contact Assistant Registrar Shawanna Wansley (DeWitt) or Assistant Registrar Cindy Eldridge (Stuttgart). Arkansas Course Transfer System (ACTS) The Arkansas Course Transfer System (ACTS) contains information about the transferability of course within Arkansas Public Colleges and Universities. Students are guaranteed the transfer of applicable credits and the equitable treatment in the application of credits for the admission and degree requirements. Course transferability is not guaranteed for courses listed in ACTS as “No Comparable Course.” Additionally, courses with a “D” frequently do not transfer and institutional policies may vary. ACTS may be accessed on the Internet by going to the ADHE Web site and selecting Course Transfer. http://acts.adhe.edu/ INSTRUCTOR AVAILABILITY: Please let me know if you are having problems with any class assignments. My office hours are posted outside my office. Appointments may be scheduled.  The instructor has the discretion to make changes to this syllabus for the benefit of the students. 8 Revised August 2009 Business Communication – BAN 263 S20 Fall 2009 Nelson

×