BA 205 Business Communication Using Technology
Instructor: Sara Grigsby Office Hours:
No set schedule, by
Office: No office on campus Phone: 503 695 5678
Email: Instructor mailbox:
firstname.lastname@example.org Faculty Services, 5th Floor,
Course Syllabus – Winter Term 2003
Course Catalog Description and Prerequisites:
Provides students with the tools that are needed to collect,
organize, and present information in a business environment.
Students will learn how to use library and Internet resources to
collect information. Word processing, spreadsheet, and
graphics applications will be used to organize and present
Students will be introduced to business report writing,
developing and delivering a persuasive presentation, and
electronic-mail methods for team-based communication.
Prerequisite: BA 101.
NOTE: BA 205 presumes you already have a working knowledge of both word-processing
and spreadsheet programs. BA 205 is NOT a "computer class" in the traditional sense.
You will USE computer software, the Internet, and e-mail to improve your business
communication skills. If you have completed ISQA 111, a fundamental computer class, or
have working knowledge of word processing and spreadsheet software, BA 205 is just right
for you. If you are NOT familiar with word processing or spreadsheet software, postpone
this class and instead complete ISQA 111 or a fundamental computer class. If you have
completed Mktg 214 or another business communication class please speak with the
instructor before continuing in this class.
Course Goal: To develop the skills required to effectively speak,
write, listen, and interact in a business environment by
understanding communication concepts and applying current
Course Learning Objectives: Upon completion of BA 205, students
should be able to:
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1. understand and apply the principles of effective verbal and
2. produce professional quality business documents (i.e.
letters, memos, reports)
3. participate effectively in a group to solve problems, make
decisions, and complete assignments
4. deliver an effective persuasive oral presentation using
appropriate visual aids and technology
5. understand and apply software tools to produce documents
effectively and efficiently
6. understand and use on-line resources for communication
Required Text: Locker, Kitty O. and Stephen Kyo Kaczmarek
(2001). Business Communication: Building Critical Skills. New
Evaluation and Grading Procedure:
Group Project 30%
Attendance/Participation: Your participation is vital to the life of this
class and is a factor in your grade. Absences during the term
will result in a lower grade. Success in this course will be
achieved by reading the assigned chapters before class and
bringing your questions to class for discussion.
Quizzes: Quizzes are on-line and must be completed by the
Assignments: Assignments will be emailed each week or handed
out in class. (Note: In some cases your assignments will be
posted on Jennifer Loney's instructor's web page
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Unless otherwise specified, all assignments are to be typed,
single-spaced (11-12 pt., maximum margins 1.25 and minimum
margins .8). Handwritten assignments will not be accepted. In
this course, how you write and speak is important. Sloppy
work, spelling or punctuation errors and bad grammar will
result in a lower grade. Written assignments are due at the
beginning of class. Any assignment received after the
beginning of class will be worth no more than 50% of the
assignment’s maximum value. Assignments are individual
assignments and are not to be completed by teams or with a
Exam: You will have one final exam. It will be comprehensive.
The exam may include multiple choice questions, true/false
statements, short answer or fill-in-the blank questions, and
essay statements. All assigned reading and material covered in
class will be subject to testing.
Group Paper/Presentation: Groups of 4-6 students will be formed
during week 2. Diversity of group members should be a goal
during group formation. There will be NO "divorces" of group
members; consider this when assembling your group. All group
members will receive the same grade for 4 of the 5 project
areas. The group evaluation grade is the only grade that may
differ. The project consists of the elements below.
Group Paper/Presentations: 30% of overall course grade
Timeline, 20 points
Outline, 40 points
Group evaluation, 60 points
Formal report, 100 points
Oral presentation, 80 points
Additional information will be provided in class and on Jennifer
Loney's instructor's Web page.
Your group project purpose will involve either shaping our
behavior or changing or strengthening our beliefs/attitudes.
Your topic should relate in some way to issues dealt with in the
world of organization, business, or public policy. It must
persuade us to do one of the following:
Buy, Goods and services
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Give, Money or time
Act, In a detailed way
Think and Feel, Positively or negatively about a topic
The group project has 5 graded components listed below. Due
dates are listed on the course outline.
1.A TIMELINE will present your group's deadlines and project
layout. One typed timeline per group will be handed in. Since
the timeline lays out your group's plan of action for completing
the project, it is suggested that you prepare the timeline as a
team. Each group member should have a copy of the timeline
for his or her personal reference. The format of the timeline is
at your group's discretion.
2.An alphanumeric PROJECT OUTLINE will serve as the table of
contents for your paper. Therefore, the outline should be
written after most of the research has been done. It is
designed to organize your research; your paper should be
researched and ready to write upon completion of this outline.
3.A FORMAL WRITTEN REPORT with a minimum of four (4) and
a maximum of eight (8) single-spaced, typed pages. The report
will include title page, table of contents, executive summary,
introduction, body, recommendations, and list of references.
Text pages (the 4-8 pages) of the report will include the
introduction, body, and recommendations.
Appendices are not required but can be included. Appendices
do not count toward the 4-8 text pages.
4.An ORAL PRESENTATION is required of all the group
members. A random drawing will determine the order of
presentations. Presentations will be a minimum of 15 minutes
and a maximum of 20 minutes in length. All group members will
speak an equal amount of time with an equal amount of
content. A minimum of 2 different types of visual aids is
5.An individual GROUP EVALUATION is to be turned in by each
group member the day of the presentation. The evaluation
form is on the instructor's web page. The evaluation form and
process will be discussed in class.
Instructor Jennifer Loney's web page:
This section of BA 205 will make use of Instructor Loney's web
page for some assignments, readings and other resources.
Dates indicated on her web page are for other sections of BA
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205 and may be different than dates for Section Four of BA
205. Always follow the syllabus and Schedule for this section of BA
205 and not the dates indicated on Instructor Loney's web page.
This address contains the syllabus, lecture notes, assignments,
handouts, group project requirements and additional business
communication web sites. A user name and password is
required to enter this web site. Both will be provided to you in
Withdrawl: University regulations provide that a student
registered in a course may withdraw at the student’s
discretion through the fifth week of the term. After the fifth
week, withdrawal from a class may only be with the permission
of the instructor. Due to the group project, please do not plan
on withdrawing after the fifth week unless there is a family or
• January 19, Last day to enroll in classes, add classes or
make section changes via Web and Touchtone.
• January 31, Last day to drop a class without a "W" recorded.
• February 9, Last day to drop a class without instructor
approval - class is recorded as a "W". Last day to change
• February 28, Last day to drop/withdraw from a class with
instructor's permission - class is recorded with a "W".
Ethics: Academic honesty and integrity is a requirement for
passing this course, the same standard that is necessary to
achieve professional success. Failure to demonstrate these
characteristics will result in a grade of "F" for the course.
Cheating on a test or homework assignment is a violation of
this requirement. Homework assignments are individual
assignments and will not be completed by teams unless stated
on the assignment.
The instructor reserves the right to revise this syllabus at any time.
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