BA 205 Business Communication Using Technology

Instructor: Sara Grigsby                     Office Hours:
               ...
1. understand and apply the principles of effective verbal and
   nonverbal communication
2. produce professional quality ...
Unless otherwise specified, all assignments are to be typed,
single-spaced (11-12 pt., maximum margins 1.25 and minimum
ma...
Give, Money or time
Act, In a detailed way
Think and Feel, Positively or negatively about a topic

The group project has 5...
205 and may be different than dates for Section Four of BA
205. Always follow the syllabus and Schedule for this section o...
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Business Communication

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Transcript of "Business Communication"

  1. 1. BA 205 Business Communication Using Technology Instructor: Sara Grigsby Office Hours: No set schedule, by appointment Office: No office on campus Phone: 503 695 5678 Email: Instructor mailbox: sara@healthysystems.net Faculty Services, 5th Floor, SBA Course Syllabus – Winter Term 2003 Course Catalog Description and Prerequisites: Provides students with the tools that are needed to collect, organize, and present information in a business environment. Students will learn how to use library and Internet resources to collect information. Word processing, spreadsheet, and graphics applications will be used to organize and present business information. Students will be introduced to business report writing, developing and delivering a persuasive presentation, and electronic-mail methods for team-based communication. Prerequisite: BA 101. NOTE: BA 205 presumes you already have a working knowledge of both word-processing and spreadsheet programs. BA 205 is NOT a "computer class" in the traditional sense. You will USE computer software, the Internet, and e-mail to improve your business communication skills. If you have completed ISQA 111, a fundamental computer class, or have working knowledge of word processing and spreadsheet software, BA 205 is just right for you. If you are NOT familiar with word processing or spreadsheet software, postpone this class and instead complete ISQA 111 or a fundamental computer class. If you have completed Mktg 214 or another business communication class please speak with the instructor before continuing in this class. Course Goal: To develop the skills required to effectively speak, write, listen, and interact in a business environment by understanding communication concepts and applying current technology. Course Learning Objectives: Upon completion of BA 205, students should be able to: Page 1 6/4/10
  2. 2. 1. understand and apply the principles of effective verbal and nonverbal communication 2. produce professional quality business documents (i.e. letters, memos, reports) 3. participate effectively in a group to solve problems, make decisions, and complete assignments 4. deliver an effective persuasive oral presentation using appropriate visual aids and technology 5. understand and apply software tools to produce documents effectively and efficiently 6. understand and use on-line resources for communication and research Required Text: Locker, Kitty O. and Stephen Kyo Kaczmarek (2001). Business Communication: Building Critical Skills. New York: McGraw-Hill. Evaluation and Grading Procedure: Attendance/Participatio 10% n Quizzes 5% Assignments 35% Exam 20% Group Project 30% Total 100% Attendance/Participation: Your participation is vital to the life of this class and is a factor in your grade. Absences during the term will result in a lower grade. Success in this course will be achieved by reading the assigned chapters before class and bringing your questions to class for discussion. Quizzes: Quizzes are on-line and must be completed by the posted deadlines. Assignments: Assignments will be emailed each week or handed out in class. (Note: In some cases your assignments will be posted on Jennifer Loney's instructor's web page http://www.sba.pdx.edu/faculty/jennifer/jennifer.htm.) Page 2 6/4/10
  3. 3. Unless otherwise specified, all assignments are to be typed, single-spaced (11-12 pt., maximum margins 1.25 and minimum margins .8). Handwritten assignments will not be accepted. In this course, how you write and speak is important. Sloppy work, spelling or punctuation errors and bad grammar will result in a lower grade. Written assignments are due at the beginning of class. Any assignment received after the beginning of class will be worth no more than 50% of the assignment’s maximum value. Assignments are individual assignments and are not to be completed by teams or with a partner. Exam: You will have one final exam. It will be comprehensive. The exam may include multiple choice questions, true/false statements, short answer or fill-in-the blank questions, and essay statements. All assigned reading and material covered in class will be subject to testing. Group Paper/Presentation: Groups of 4-6 students will be formed during week 2. Diversity of group members should be a goal during group formation. There will be NO "divorces" of group members; consider this when assembling your group. All group members will receive the same grade for 4 of the 5 project areas. The group evaluation grade is the only grade that may differ. The project consists of the elements below. Group Paper/Presentations: 30% of overall course grade Timeline, 20 points Outline, 40 points Group evaluation, 60 points Formal report, 100 points Oral presentation, 80 points Additional information will be provided in class and on Jennifer Loney's instructor's Web page. Your group project purpose will involve either shaping our behavior or changing or strengthening our beliefs/attitudes. Your topic should relate in some way to issues dealt with in the world of organization, business, or public policy. It must persuade us to do one of the following: Buy, Goods and services Page 3 6/4/10
  4. 4. Give, Money or time Act, In a detailed way Think and Feel, Positively or negatively about a topic The group project has 5 graded components listed below. Due dates are listed on the course outline. 1.A TIMELINE will present your group's deadlines and project layout. One typed timeline per group will be handed in. Since the timeline lays out your group's plan of action for completing the project, it is suggested that you prepare the timeline as a team. Each group member should have a copy of the timeline for his or her personal reference. The format of the timeline is at your group's discretion. 2.An alphanumeric PROJECT OUTLINE will serve as the table of contents for your paper. Therefore, the outline should be written after most of the research has been done. It is designed to organize your research; your paper should be researched and ready to write upon completion of this outline. 3.A FORMAL WRITTEN REPORT with a minimum of four (4) and a maximum of eight (8) single-spaced, typed pages. The report will include title page, table of contents, executive summary, introduction, body, recommendations, and list of references. Text pages (the 4-8 pages) of the report will include the introduction, body, and recommendations. Appendices are not required but can be included. Appendices do not count toward the 4-8 text pages. 4.An ORAL PRESENTATION is required of all the group members. A random drawing will determine the order of presentations. Presentations will be a minimum of 15 minutes and a maximum of 20 minutes in length. All group members will speak an equal amount of time with an equal amount of content. A minimum of 2 different types of visual aids is required. 5.An individual GROUP EVALUATION is to be turned in by each group member the day of the presentation. The evaluation form is on the instructor's web page. The evaluation form and process will be discussed in class. Instructor Jennifer Loney's web page: http://www.sba.pdx.edu/faculty/jennifer/jennifer.htm This section of BA 205 will make use of Instructor Loney's web page for some assignments, readings and other resources. Dates indicated on her web page are for other sections of BA Page 4 6/4/10
  5. 5. 205 and may be different than dates for Section Four of BA 205. Always follow the syllabus and Schedule for this section of BA 205 and not the dates indicated on Instructor Loney's web page. This address contains the syllabus, lecture notes, assignments, handouts, group project requirements and additional business communication web sites. A user name and password is required to enter this web site. Both will be provided to you in class. Withdrawl: University regulations provide that a student registered in a course may withdraw at the student’s discretion through the fifth week of the term. After the fifth week, withdrawal from a class may only be with the permission of the instructor. Due to the group project, please do not plan on withdrawing after the fifth week unless there is a family or medical emergency. Important Dates • January 19, Last day to enroll in classes, add classes or make section changes via Web and Touchtone. • January 31, Last day to drop a class without a "W" recorded. • February 9, Last day to drop a class without instructor approval - class is recorded as a "W". Last day to change grading option. • February 28, Last day to drop/withdraw from a class with instructor's permission - class is recorded with a "W". Ethics: Academic honesty and integrity is a requirement for passing this course, the same standard that is necessary to achieve professional success. Failure to demonstrate these characteristics will result in a grade of "F" for the course. Cheating on a test or homework assignment is a violation of this requirement. Homework assignments are individual assignments and will not be completed by teams unless stated on the assignment. The instructor reserves the right to revise this syllabus at any time. Page 5 6/4/10

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