Friendly, But Firm


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This was a work presentation about general responses to questions we receive about Housing.

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Friendly, But Firm

  1. 1. Friendly, but Firm<br />Housing Services 2009<br />
  2. 2. Meal Plans<br />“Hello, I’m a freshman and I was wondering if it’s possible to switch my meal plan? I want to downgrade to a lower one. Is this possible?” <br />
  3. 3. Meal Plans Answer<br />Start by finding out where the student lives. As this will make a difference in your answer. If they are an LPC student you may refer them to the Student Center. If they are a UCC student let them know they can reduce their meal plans only between quarters. <br />
  4. 4. December Intersession<br />“My daughter will be staying at Beldine Racine over the winter intersession. I have noticed that two different exit times are listed (depending on which web site you look at) for 12/18/09. Does she have to vacate the dorm by 12:00 noon or 5pm? This is a very important matter, since she has Theatre School obligations and will need to stay most of the day…we need to know if she has to drag her suitcases to her meetings or if she is able to get in her dorm room in the afternoon after her production meetings have finished. Please advise. We live out of state, so her flight plans, etc…will hinge on this.”<br />
  5. 5. December Intercession Answer<br /> The final move out time is December 18 at 5pm. If your student has a close deadline it might be best to check-out prior to their meeting. Would it be possible you share where you found the information that states Noon. So that we can make the appropriate change for other parents with the same concern.<br />
  6. 6. Waitlist LPC Winter<br />“Would you have any availability for the winter and spring term, and if so what is available and how do we apply?”<br />
  7. 7. Waitlist LPC Winter Answer<br />If you haven’t already applied please do so by logging into campus connect and filing out an online housing agreement. We are currently on a waitlist and will be make assignments as cancellations come in. You will receive a confirmation of your completed agreement detailing what the next steps are. Good Luck, Housing Services. <br />
  8. 8. UCC Waitlist<br />“Hello, I was wondering if I could be transferred from the UCC waitlist onto the Lincoln Park waitlist. I was also wondering about temporary housing. What exactly is that and what are my chances of finding somewhere to live better if I am on it? I live in Memphis, TN and if I cannot find somewhere to live, I will not be able to attend DePaul. Thank you so much!”<br />
  9. 9. UCC Waitlist Answer<br />Thank you for your email. We understand how difficult it is to be coming from out of state and waiting for a space. While you are on the waitlist for UCC, your changes may be better to stay on the UCC waitlist than to cancel and reapply for Lincoln Park housing as you would be placed at the bottom of that list in order in which you apply. We are making every effort to assign as many students a possible and will get information as soon as it is available to you. If you find you cannot wait and wish to cancel your housing agreement to find alternative off campus housing. Please cancel your agreement prior to being assigned in order to avoid any cancellation fees. Good Luck, Housing Services. <br />
  10. 10. Cancellation<br />“ My son is a freshman in McCabe Hall. If I want him to move off campus with a relative, will I have to pay for the entire year or can he move in between semesters? Also, since I have a parent loan, can I get the housing money back and use it for his rent? Thanks!”<br />
  11. 11. Cancellation Answer<br />Thank you for your email. Cancellations are truly a case by case basis. Please advise your student to come in to the Housing Services office and meet with Terez Baskin. Her office is located in Centennial Hall in Suite 301. She handles all of our cancellations and could go over all the options that will best meet your student’s needs and explain the entire cancellation process and fees. I would contact student accounts once your student has cancelled to discuss what options that are available regarding the student’s financial aid, account, and any possible refund that could cover rental expenses. I hope that was helpful. Good Luck, Housing Services. <br />
  12. 12. Enrollment / Housing<br />“Please confirm I understood what Erin told me by phone: While your policy is to grant priority status for dorm space to full-time students, you will allow current residents to remain even if they drop below full-time student status as long as they are enrolled in any DePaul class at all.”<br />
  13. 13. Enrollment / Housing Answer <br />Thank you for your email below you will find information regarding part-time students and housing. The Guide to Student Housing states “Campus housing is not guaranteed for any student. Additionally, neither the university nor the student has an obligation to renew this Agreement for future years. DePaul residence halls are intended for the use of full-time undergraduate students. Part-time and non-undergraduate students may be accommodated if space permits. Applicants or residents who lose their eligibility to live in campus housing because of a judicial sanction or academic standing are subject to the cancellation fees listed on the previous pages and must inform Housing Services within 2 business days of losing housing eligibility. Any resident who is not enrolled in classes as of the add/drop date of any academic quarter will have their Housing Agreement administratively canceled and will be required to move out of campus housing with<br />in 24 hours of notification.” (page 9)<br />Housing Services. <br />