<ul><li>THE IMPORTANCE OF STAKEHOLDER DIALOGUE IN BUILDING SUSTAINABLE AND   SUCCESSFUL CSR STRATEGIES </li></ul><ul><li>R...
Why is CSR integral to our business? <ul><li>Builds and maintains TRUST and reputation with all of our stakeholders </li><...
What does ‘Embedding CSR’ mean? <ul><li>Making CSR the responsibility of everyone </li></ul><ul><li>No CSR infrastructure ...
How we have embedded CSR into our daily working practises … <ul><li>Developing sustainable, long lasting projects </li></u...
The Alliance Boots process for managing CSR:  “The Wheel of Fortune” Stakeholder dialogue academics media non governmental...
NGO scrutiny as high as ever
Positive two-way dialogue with all Government departments and political parties David Cameron – ‘Change one thing’
The four CSR activity areas
21 strands of CSR activity
CSR management process
The “Wheel of Fortune”
Businesses have obvious incentives to act of their own accord <ul><li>Reducing direct and indirect energy consumption save...
Practical steps that Alliance Boots is taking  1. Air freight <ul><li>Previously “Category Teams” decided on the transport...
Practical steps that Alliance Boots is taking  2. Christmas packaging <ul><li>900 tonnes reduction in total gift weight co...
Practical steps that Alliance Boots is taking  3. A transport example from Boots UK in 2007 <ul><li>Double deck trailer un...
Practical steps that Alliance Boots is taking  4. Waste and Recycling at Boots UK <ul><li>Waste from stores comes back to ...
Practical steps that Alliance Boots is taking  5. Using carbon emissions from our Energy Centre to grow algae as replaceme...
The Boots UK sustainable product journey
Upcoming SlideShare
Loading in …5
×

Richard Ellis at the Asia Pacific Summit 2011

918 views

Published on

Last week the Asia Pacific Summit 2011 took place in London, presented by the London Business School and sponsored by leading telecommunications company Telstra International. The Summit brought together a wide scope of experience and perspective – from the academics of the London Business School to the heads of some of the world’s leading businesses.

The two day event incorporated lectures, speeches, case study presentations, panel sessions and interactive workshops all aimed at examining the many potential challenges and pitfalls of doing business in Asia Pacific, as well as key strategies to overcome them.

Published in: Technology, Business
0 Comments
1 Like
Statistics
Notes
  • Be the first to comment

No Downloads
Views
Total views
918
On SlideShare
0
From Embeds
0
Number of Embeds
24
Actions
Shares
0
Downloads
0
Comments
0
Likes
1
Embeds 0
No embeds

No notes for slide

Richard Ellis at the Asia Pacific Summit 2011

  1. 1. <ul><li>THE IMPORTANCE OF STAKEHOLDER DIALOGUE IN BUILDING SUSTAINABLE AND SUCCESSFUL CSR STRATEGIES </li></ul><ul><li>Richard Ellis Director of Corporate Social Responsibility AllianceBoots </li></ul>
  2. 2. Why is CSR integral to our business? <ul><li>Builds and maintains TRUST and reputation with all of our stakeholders </li></ul><ul><li>Employee attraction and retention </li></ul><ul><li>Commercial opportunities to reduce cost and generate income </li></ul><ul><li>Stimulation, innovative, development – helping us prepare for the future </li></ul><ul><li>Positive public relations opportunities </li></ul><ul><li>A risk management tool </li></ul><ul><li>It is embedded in our business </li></ul><ul><li>IT IS THE RIGHT THING TO DO AND </li></ul><ul><li>GOOD FOR BUSINESS </li></ul>
  3. 3.
  4. 4. What does ‘Embedding CSR’ mean? <ul><li>Making CSR the responsibility of everyone </li></ul><ul><li>No CSR infrastructure or dedicated budgets – no abrogation of responsibility </li></ul><ul><li>Encouraging people to bring their personal behaviours to work </li></ul><ul><li>24 hours a day, 7 days a week, 365 days of the year activity </li></ul><ul><li>Utilising our people’s knowledge of the processes they manage – they are the experts in their chosen field </li></ul><ul><li>QUITE SIMPLY THE WAY WE DO BUSINESS </li></ul>
  5. 5. How we have embedded CSR into our daily working practises … <ul><li>Developing sustainable, long lasting projects </li></ul><ul><li>Leadership from the Board Social Responsibilities Committee </li></ul><ul><li>Agreed strategy and objectives across the group </li></ul><ul><li>Process for managing the agenda </li></ul><ul><li>Measuring our achievements </li></ul><ul><li>Simple clear communications </li></ul><ul><li>On-going stakeholder dialogue to ensure activities are relevant </li></ul><ul><li>Celebrate our successes – winning awards </li></ul><ul><li>Consistent approach irrespective of economic conditions </li></ul><ul><li>WE KEEP IT SIMPLE </li></ul>
  6. 6. The Alliance Boots process for managing CSR: “The Wheel of Fortune” Stakeholder dialogue academics media non governmental organisations shareholders government socially responsible investment employees suppliers customers
  7. 7. NGO scrutiny as high as ever
  8. 8. Positive two-way dialogue with all Government departments and political parties David Cameron – ‘Change one thing’
  9. 9. The four CSR activity areas
  10. 10. 21 strands of CSR activity
  11. 11. CSR management process
  12. 12. The “Wheel of Fortune”
  13. 13. Businesses have obvious incentives to act of their own accord <ul><li>Reducing direct and indirect energy consumption saves us costs </li></ul><ul><li>Showing respect for the environment enhances our reputation and builds on the TRUST our customers have in us </li></ul><ul><li>Acting ahead of regulation brings first mover advantages – we can maximise the benefits and opportunities being presented </li></ul><ul><li>Avoids the criticism that our actions are only happening because of legislation – you are positioned as a “leader” </li></ul><ul><li>In the UK the Climate Change Levy already taxes energy use (as opposed to carbon emissions) so taxing “energy” is already with us – cost Alliance Boots £1.8m last year. The Renewables Obligation cost us another £1.2m. What was the cost to your business last year? </li></ul>
  14. 14. Practical steps that Alliance Boots is taking 1. Air freight <ul><li>Previously “Category Teams” decided on the transportation method for goods from overseas </li></ul><ul><li>Decision was made that any air freight orders had to be counter signed by the Commercial Director </li></ul><ul><li>THE RESULT </li></ul><ul><li>A 79% decrease in air freight expenditure (£556K saving) </li></ul><ul><li>A 68% decrease in chargeable weight (258k kg) </li></ul><ul><li>242 tonnes of CO2 saved </li></ul><ul><li>But packaging during 2009 did reduce by 25% and air freight costs fell overall in 2009 … but still a great result </li></ul>
  15. 15. Practical steps that Alliance Boots is taking 2. Christmas packaging <ul><li>900 tonnes reduction in total gift weight compared with Christmas 2008 </li></ul><ul><li>500,000 fewer cardboard outers used in transit packaging </li></ul><ul><li>8.8 million fewer polythene bags used in transit </li></ul><ul><li>£1.3 million savings gained from this waste cutting programme </li></ul>
  16. 16. Practical steps that Alliance Boots is taking 3. A transport example from Boots UK in 2007 <ul><li>Double deck trailer units (2007 saved 5.2m road kilometres) </li></ul><ul><li>Our innovative MUD trailers </li></ul><ul><li>Wagon and drag (2007 saved 1.1m road kilometres) </li></ul><ul><li>Roll out driver training </li></ul><ul><li>Use of the railways </li></ul><ul><li>Collections from suppliers (2007 saved 2.2m road kilometres) </li></ul><ul><li>These activities have seen a reduction of some 5% in carbon emissions AND this is improving AND has saved £1.8m in fuel costs in 2007 </li></ul>
  17. 17. Practical steps that Alliance Boots is taking 4. Waste and Recycling at Boots UK <ul><li>Waste from stores comes back to Nottingham to be processed (Costs £1m, save £2.3m of landfill costs and generate £700k of revenue from sales) </li></ul><ul><li>Production of singles </li></ul><ul><li>Free Standing Display Units (Made from cardboard, are fully recyclable, saved 430 tonnes of waste and are £156,000 cheaper to produce, other benefits flat packs mean you get 20 not 6 on a pallet) </li></ul><ul><li>Incineration </li></ul><ul><li>Amount of waste is increasing as the turnover increases and the Company becomes more successful but not at the same percentage rate AND a larger proportion is being recycled </li></ul>
  18. 18. Practical steps that Alliance Boots is taking 5. Using carbon emissions from our Energy Centre to grow algae as replacement product ingredients <ul><li>This is more about potential and innovation </li></ul><ul><li>Since 1915 Boots has had a Combined Heat and Power facility at Nottingham </li></ul><ul><li>Very efficient … generating savings of some £1.6m per annum </li></ul><ul><li>Use the carbon emissions to grow algae … proven to work in the laboratories </li></ul><ul><li>Which are used in products </li></ul><ul><li>More sustainable ingredients </li></ul><ul><li>DEFRA have provided a grant of £1m to set up the process and evaluate its merits </li></ul><ul><li>Potentially a complete “Virtuous Circle” </li></ul><ul><li>Think of the Marketing and PR opportunities if this can be made to work commercially </li></ul>
  19. 19. The Boots UK sustainable product journey

×