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Train the Trainers

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What a Technical Speaker Should Do? ...

What a Technical Speaker Should Do?
http://academy.telerik.com
The website and all video materials language is Bulgarian

Preparation
Presenting
Common Mistakes
Presenter's Tools
How to Make Demo?
How to Demonstrate a Tool?
Tips and Tricks for a Better Technical Training

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Train the Trainers Train the Trainers Presentation Transcript

  • Train the Trainers What a Technical Speaker Should Do?Doncho MinkovTechnical Trainerhttp://www.minkov.itTelerik Software Academyacademy.telerik.com
  • Table of Contents Preparation Presenting Common Mistakes Presenters Tools How to Make Demo? How to Demonstrate a Tool? Tips and Tricks for a Better Technical Training 2
  • What is a Speaker / Trainer? A teacher? A mentor? A Beast Master? The trainer is all of these things The trainer should have  Loud voice  Correct pronunciation  Ability to talk in front of a public without the fear of questions or misunderstanding A professional in the sphere he/she is talking 3
  • PreparationBefore the Presentation
  • Preparation A speaker should always be prepared for the presentation  For a junior speaker this may take up to 7-8 hours  Depending on the length and content of the presentation  More experienced speakers can improvise  Not recommended  Familiarity with the examples is always a plus  Better to know what is coming next 5
  • Preparation (2) A speaker should be able to answer any question related to the presented subject  Sometimes speakers are asked questions they cannot answer  Do not say "I dont know"  Say "Lets ask Google" instead  Show how to work efficiently with Google  Google skills are "must have" for an IT specialist  You could say "I will check and will answer at the next lesson" 6
  • Preparation (3) When some parts of the presentation are unclear for the speaker, he has two choices  Learn the unknown material  Just remove the unclear parts (when possible) Be sure to examine as much as possible the expertise level of the audience  Some audiences will like a more detailed (theoretical) presentation  Some prefer more practical presentation  With lots of real-life examples 7
  • PresentingWhat to Do in Front of the Audience?
  • Speaking Speak very loud and clear  Make sure the ending of a sentence is obvious  Dont speak too fast, neither too slow  Just speaks normally After finishing a section say something introducing the new section  And now we are done with the int primitive data type, lets move on with the char data type Uses as less as possible jargon phrases  Except intentionally, e.g. when telling a joke 9
  • Monotonousness Monotonousness makes people sleepy If you feel the audience is falling asleep  Change the level and intonation of your voice  A good way to control the monotonousness of your voice / prevent people from sleeping  Try to tell a joke  Show something extraordinary  Ask a question  No matter how stupid it is, its purpose is to wake the audience 10
  • Explanation Ask yourself "Who is my audience?"  Know your audience!  What level of expertise they have?  The speaker must forget that a certain thing is obvious to him/her  Just explain it as simple and understandable as possible When a smart guy tries to mess with you  Quick thinking and improvising are the best way to escape 11
  • Confidence You should always remember  You are "the speaker", "the expert", "the guru"  The students are here to listen to you  They have already respect for you  Your job is not to let them down 12
  • Confidence (2) A trainer should always be confident in what he / she is talking about  Do no use words and phrases like I dont know, I am not sure  Instead exchange them with Lets ask Google or "What do you think?"  Wait for a student to answer  Turn for help by accompanying trainers (if any)  An exception of the usage of these phrases is when they are used intentionally  When trying to make a joke 13
  • Position The trainer should be always placed in the middle of the room  Should be standing with face to the audience so that everybody can see him / her Always look at the audience  Or just give an impression you are looking them  If you are too nervous you can look a little higher  If the speaker looks at the board the students start to feel like he is talking to someone else 14
  • Following the Slides Remember that slides are only to help you  It is better not to follow the slides exactly (word by word)  The slides should only point what to talk about  Most of the time the slides are not as full as they should be Dont hurry up through the presentation  Wait for the appropriate slide to say the information about it  If you explain a thing that comes later, when the slide comes you will have nothing to say 15
  • Other Hints The trainer should be standing up with front to the audience  If you have something to show at the slides – show it using some of the tools  Avoid finger pointing The presentation should not be funny  The slides do not need to contain jokes  It is the speakers job to make it funny and interesting 16
  • Common Mistakes During the Presentation
  • The Speakers "Must Not Do" Top mistakes:  Silent voice  Speak too fast / too slow  Speak unclear  Use of too much slang  Talk about complicated concepts when not necessary, e.g.  The presentation topic is "Introduction in HTML"  The presenter talks about DOM Hierarchies, Multi Browser Hacks, Debugging JavaScript 18
  • The Most Annoying Things a Speaker Could Do The students get annoyed when  The trainer is nervous, disorganised  The trainer is speaking monotonously instead of enthusiastic  The presentation is unfinished or not done well  Example: there are some images that are not only disconnected from the subject, but are ugly and with colouring not matching the template  The trainer sounds confused  Doesnt matter if he actually is or not, the students get what they see 19
  • The Most Annoying Things a Trainer could do The students get annoyed when  The trainer is nervous, disorganised  This comes with the time  Presenting the topic in front of the mirror gives some confidence and might help  The trainer is speaking monotonously instead of enthusiastic  The presentation is not finished or not done well  The trainer sounds confused 20
  • The Most Annoying Things a Trainer could do The students get annoyed when  The trainer is nervous, disorganised  The trainer is speaking monotonously instead of enthusiastic  Try smiling and changing the power of your voice  Telling a joke from time to time might help  The presentation is not finished or not done well  The trainer sounds confused 21
  • The Most Annoying Things a Trainer could do The students get annoyed when  The trainer is nervous, disorganised  The trainer is speaking monotonously instead of enthusiastic  The presentation is not finished or not done well  This is best resolved by asking for help from some of the more senior trainers  The trainer sounds confused 22
  • The Most Annoying Things a Trainer could do The students get annoyed when  The trainer is nervous, disorganised  The trainer is speaking monotonously instead of enthusiastic  The presentation is not finished or not done well  The trainer sounds confused  Avoided with practice  Get you husband, wife, girl/boyfriend and try to talk to them as they are students 23
  • Trainers Tools
  • Know your Platform Telerikers deliver lectures using Windows and PowerPoint There is no problem to use Linux or Mac if you are more accustomed to it  You should rearrange the presentation  OpenOffice messes PowerPoint presentations  You will be more comfortable using your platform  It is always better to know how to run a given application 25
  • Trainers Tool Microsoft Power Point  PP has built-in tool for drawing and highlighting  Press F1 for details ZoomIt  http://tinyurl.com/ZoomItDownload  Tool for zooming the screen  PowerPoint-like functionality for drawing These tools works only on Windows  You should search for equivalents on the other platforms 26
  • Trainers Tools Live Demo
  • How to Make Demo Demo Demonstration
  • Demo Essentials Key points when making a demo 1. Speak loudly and comprehensively 2. Make as much demos as you can  Doing only the premade demos is not enough  The trainees should see a demo from the scratch 3. The demo should be clearly visible by everybody in the room  Use ZoomIt or another magnifying software 4. Ask as many questions as you can  Questions like "Is this class name appropriate?", "Where is that exception thrown from?" 29
  • How to Make a Demo While making the demo the trainer should explain what he/she is doing Talk during the whole demo  Sometimes it might seem pointless but it is not!  Explain simple things like:  "Now we will make a class, and what should we call it? Maybe CarShopBudget? Or just ShopBudget? What do you think?"  Asking questions during the demo is essential 30
  • How to Make a Demo (2) Make sure whether the following are Ok  Is the font large enough  Can everybody see what you are doing?  Do not use any hotkey shortcuts  Use the buttons  Make the demos slowly and explain everything  When some button is about to be pressed  Magnify the button, highlight it, etc.  Everybody should see which buttons you press  Magnifying tool helps a lot 31
  • How to Make a Demo (3) When there is some time left unfilled (Visual Studio is loading)  Continue talking about things slightly connected to the subject  This is a way to prevent the audience from falling asleep 32
  • How to Make Demo Live Demo
  • How to Demonstrate a Tool
  • Tool Demo Presentation A presentation should always be available  The presentation help both the trainer and the students  The speaker has table of contents so that he/she does not forget to show something  The student have a guideline to use later one  Not everything can be remembered on the moment The presentation could not be detailed  Just some key points to follow 35
  • The Tool Demonstration Itself The tool demonstration should be as slowly and detailed as possible  If a button is clicked it should be pointed, magnified and/or highlighted  No shortcut hotkeys should be used  The student cannot see what you are pressing  Use the old-fashioned way with the Menu  If using a hotkeys say the key combination  If a question pops out, stop the demo, answer it, then continue with the demo 36
  • How toDemonstrate a Tool Live Demo
  • Tips and Tricks for a Better Technical Training
  • Tips and Tricks Give examples from real life  Use div, because…. , use Dictionary when…  Better to have real life experience than not When a question pops out  The trainer should not only answer the question  He/she should show it if possible  Use Google if you dont know the answer It very important to teach the students how to find a solution to their problem on their own 39
  • Tips and Tricks When asked a question is repeat it out loud  That way everybody gets what is the question  We videotape each presentation and this way everything is documented Bring water when delivering a lecture  The throat gets dry from time to time  When somebody asks you a more complicated question you can drink from the water  This gives you precious three or four seconds  Can also be used when a new slide comes out 40
  • Tips and Tricks for a Better Technical Training Live Demo
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