The Wainhouse Research Bulletin
             As alway...
front, and it appears the suppliers are reacting to customer push-back. Nobody wants an island
             of automation ...
communications portfolio and whether WebEx Connect will be the foundation for web
             collaboration from Cisco.
Point Nine User Forum, 19 July, NYC
               ‘Video streaming and casting: Applications and challenges
The informal setting encouraged questions and discussions among attendees, exhibitors, and presenters.

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WR Bulletin Vol 8 Issue #20 12-Jun-07


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WR Bulletin Vol 8 Issue #20 12-Jun-07

  1. 1. The Wainhouse Research Bulletin NEWS AND VIEWS ON REAL-TIME UNIFIED COMMUNICATIONS As always, please feel free to forward this newsletter to your colleagues. To be added to our FREE automated email distribution list, simply visit Andrew W. Davis, Teliris Ups Ante in Telepresence Teliris, the videoconferencing gnat that is a giant in the telepresence world, made two major announcements last week that could influence anyone thinking of implementing a telepresence solution. 1) The virtuaLive Telepresence Gateway (~$10K + $300/month for the managed service) is a system that allows the company’s VirtuaLive telepresence systems to interoperate with telepresence systems from other vendors as well as with industry standard endpoints, mobile devises, and phones. The Gateway is based on the company’s Dynamic Scenario Manager that understands the geometric logic of a telepresence system and the video interconnects. 2) The VirtuaLive WebConnect allows remote participants to join a VirtuaLive meeting from any web-enabled, broadband Internet connection. WebConnect receives audio over an IP connection, but users need a PSTN line if they want to speak. In a briefing with WR, Teliris claimed it has more than 50 new systems under contract with new customers. Shipping since 2000, Teliris claims over 100 systems installed at over 20 customers. PC screen shot showing the Teliris telepresence image as it appears on a PC screen using the company’s WebConnect program. Note the thumbnail in bottom right showing the PowerPoint being discussed. Comments: The Telepresence concept has certainly resonated with some customers. Early systems, and first announcements from Cisco and HP, claimed zero on the interoperability The Wainhouse Research Bulletin Page-1 Vol. 8 #20, June 12, 2007
  2. 2. front, and it appears the suppliers are reacting to customer push-back. Nobody wants an island of automation or an island of video anymore. Cisco and HP have retreated on this front, while Tandberg and Polycom claimed interop with non-telepresence all along. But Teliris is jumping way out ahead of the pack – not just interop with H.323 systems, but interop with other Telepresence as well. Worth watching: 1) Can they really deliver this? 2) Does anybody really care. For us, the interesting point to ponder is whether the value of telepresence is wrapped up in the audio-video quality or in the managed services offering? News in Brief DVE announced its Tele-Immersion Room, offering 3-D holographic appearing images of participants in HD. According to our sources who saw the system in action, the Tele- Immersion Room shows people sitting and walking around meeting rooms as if they were just across the table. The system mounts a single HD camera behind the projected images for an eye level perspective. The room can be used for telepresence communications as well as a 3-D visualization system for medical and engineering applications. The system can be based on industry-standard codecs for interoperability purposes. It also uses a huge piece of glass and reportedly costs $700k per room. As our esteemed colleague, friend, and videoconferencing guru David Danto quipped, if telepresence is the corporate jet, this is the corporate space shuttle. Radvision released v3.0 of its SCOPIA 3G Video The Wainhouse Research Bulletin would Gateway. The SCOPIA 3G Video Gateway bridges like you to join us in thanking our 3G-324M-based mobile devices and IP-based video 2007 sponsors who help keep terminals & media servers, messaging systems, distribution of the WRB free: RTSP streaming servers, IMS terminals, network Aethra RADVISION cameras and ISDN endpoints for the delivery of AGT SPL advanced video and voice services. Among the enhancements with v3.0 is “a unique method for Codian Sonic Foundry simultaneous profiling of different application Compunetix Sony requirements resulting in optimized end-user quality GlobalMedia Symetria and infrastructure resource usage and advanced HaiVision Talk & Vision H.264 transcoding capabilities based on the latest DSP technology.” Huawei TANDBERG inSORS Visual Nexus Cisco finalized the acquisition of WebEx. In a memo sent to WebEx customers, the company is promising LifeSize VTEL benefits from “the vast service and support resources Premiere York Telecom NEW! available through one of the world's largest and most The fine print: Sponsorship of the WR Bulletin in successful technology companies.” It will be no way implies that our sponsors endorse the interesting to see if, when, and how WebEx on- opinions expressed in the WRB. Nor does it imply that the Bulletin endorses their products or demand applications will benefit from Cisco's unified services. We remain an equal opportunity critic. The Wainhouse Research Bulletin Page-2 Vol. 8 #20, June 12, 2007
  3. 3. communications portfolio and whether WebEx Connect will be the foundation for web collaboration from Cisco. Based on a new firmware release, ClearOne announced that its MAX IP and MAXAttach IP series of SIP-based VoIP conference phones are now interoperable with Cisco’s SIP-based CallManager 5 IP telephony platform as well as with Nortel’s MCS 5100 multimedia communication server. Interwise has been selected by the European Union Research Consortium MYCAREVENT for use in the international communications and collaboration project. MCU Evaluation Report now available - our comprehensive evaluation of five leading edge video MCU devices from Codian, Emblaze-VCON, Polycom, Radvision, and Tandberg. This 72 page report is based on hundreds of test calls made under a variety of conditions; the results and analysis could save anyone contemplating the purchase of an MCU at least 968 man-hours of grief. IT’S FREE; visit . Sweden-based Sangoma Technologies has released a new ISDN-BRI card (PCI) for the PC. Avaya is being taken over by private equity firms TPG Capital Group and Silver Lake Partners. The deal will be worth $8.2B to Avaya shareholders, about a 28% premium to the share price just before the announcement. Microsoft said it would release the next version of its Office Live Meeting hosted web conference service sometime in the Fall. The new service will feature VoIP, the ability to show live and recorded video during online meetings, and support for Microsoft’s 360 degree video camera. China-based Keda Communications (Kedacom) has announced a new videoconferencing system series dubbed TrueSens, intended for the SMB market. The TrueSense product line, apparently 3 years in the making, is based on DaVinci chip technology from Texas Instruments (TMS320DM6446) and supports H.323, H.264, Siren14 audio, H.239, NAT/firewall traversal, and many other standards. The camera features 18x optical zoom and six presets. Kedacom says these systems will sell for 60-70% less than their current broadband systems – which brings the street price of some of the units to under 10,000 RMB (1,300 USD). Model Form Factor Camera Resolution Multipoint Max Bandwidth TS6610E Integrated set-top PTZ 4CIF 5 ports 4 Mbps TS6610 Hardware codec NA 4CIF NA 4 Mbps TS6210 Integrated set-top PTZ CIF N/A 2 Mbps TS5210 Integrated set-top Fixed CIF N/A 1 Mbps TS3210 Hardware Codec N/A CIF N/A 1 Mbps PCMT Software codec N/A 4CIF N/A 8 Mbps Wainhouse Research Needs Your Help We’ve launched our annual survey on usage and plans relevant to unified communications, videoconferencing, and collaboration. Please help us track industry trends while you help influence the future of the industry itself by filling out our 22-question survey. The questions are designed to be fast and easy to answer. Click Here or go to Everyone who completes the survey will be invited to download a summary of highlights from the survey results and ten participants will be chosen at random to receive $50 gift certificates. And thank you for taking the time to help us with our research. The Wainhouse Research Bulletin Page-3 Vol. 8 #20, June 12, 2007
  4. 4. Point Nine User Forum, 19 July, NYC ‘Video streaming and casting: Applications and challenges facing multi-national organizations’ These meetings are open to all end-users of conferencing solutions and will provide an excellent opportunity to discuss all aspects of streaming and casting with your peers and with Wainhouse Research analysts. The developing agenda and registration information can be found at or contact Point Nine’s Executive Director, Richard Norris: Vendors: If you are a vendor of streaming or casting technologies or services and would like to be involved in this meeting we have a very limited number of sponsorships available. For further information, please contact Sara Fargo: Conferencing & Collaboration Event Calendar WHEN & WHERE WHAT & WHO October 14-17, Anaheim, CA 2007 PUG Annual Conference October 29, Boston, MA USA Wainhouse Research CSP Summit People & Places LifeSize, Jeff Dill, Sales Director, Eastern US Sonus Networks, John Nye, Vice President Applications Line of Business Interwise, Douglas Collins, VP-worldwide alliances and channel sales. Joost, Mike Volpi, CEO OZ Communications, Jim Knapik, President and CEO Genesys Conferencing, Kirsty Allenou-Stokes, Green Officer Azzarello Group, Patty Azzarello, CEO San Francisco Collaboration Summit Highlights Check out the highlights recording we made on June 5 as the Summit was set to roll. The technology showcase on June 5 featured over a dozen rapid fire (10 minute) presentations on a wide variety of collaboration applications. Attendees had a chance for close up inspections during the two breaks. The Wainhouse Research Bulletin Page-4 Vol. 8 #20, June 12, 2007
  5. 5. The informal setting encouraged questions and discussions among attendees, exhibitors, and presenters. The Summit encourages audience participation and informal networking. Questions and interactive dialog between presenters and the audience. June 7 and 8 ended with interactive panel discussions focused on key issues in unified communications, videoconferencing, and telepresence. Moderated by WR analysts, the panels hosted many questions from the audience as well. © 2007 Wainhouse Research 34 Duck Hill, Duxbury, MA 02332 USA Tel +1 617.975.0297 Email to: PR to: Free subscriptions: The Wainhouse Research Bulletin Page-5 Vol. 8 #20, June 12, 2007