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    Network sharingfinal web_pdf.slide Network sharingfinal web_pdf.slide Document Transcript

    • fro 14 ven rope, m pr ross E Le ac s id ac o u a t e dle pr ca The M rn ic st Ea fro al a ud st an m nd ies d AfrNetwork Sharing &Managed Services aic14th - 17th March 2011 Le Méridien Hotel, Piccadilly, LondonLearn how to develop optimal partnerships that leverage networksharing, managed services and outsourcing to radically reduceCAPEX and OPEX and enable the cost-effective roll-out of LTEGain insights from: Your key questions answered:Fergal Kelly Dr. Heinrich Arnold How do you distinguish yourself fromDirector Access Networks Vice President and Head of Innovation your competitor when using the sameVodafone Group Deutsche Telekom AG Laboratories network capacity and coverage?Ashraf Ismail M. Ibrahim Sherine Anwar How do you manage and overcomeVice President Managed Network Head of Strategy the technical and operational challengesServices O&M Vodafone Egypt that arise after signing a contract?Mobily How do you retain control of your Brian RussellAurelie Canales Head of Strategic Partnerships networks and services at all times?Head of Strategic and Operational Planning Meteor How do you manage multipleEverything Everywhere partners and agreements in order to Dr. Falk von Bornstaedt maximise ROI?Michael Hejlskov Jacobsen Head of Product ManagementHead of Process Management IP-Transit and Peering How do you achieve improved levels ofTDC Deutsche Telekom ICSS technical and operational efficiency without having a negative impact onTrine Andersen Deutschbein Vladimir Klein QoS and customer experience?Group Manager Vice President Technology OperationsTDC T-Mobile Czech Republic How do you transform results into actionable strategies in order to optimiseTony Dolton Hugh Davies both the partnership and ROI?CTO Director of Corporate AffairsVodafone Ghana Hutchison 3G “Best practice sharing, learning how toDavid Haszeldine Dr. Bengt G Mölleryd, avoid uneccessary mistakes andHead of Network Economics Senior Analyst,Competition understanding how to makeT-Mobile UK Department Economic Analysis partnerships successful are the key Swedish Post and Telecom Agency (PTS) benefits of this conference” Vladimir Klein Vice President Technology OperationsPRE-CONFERENCE WORKSHOP Led by PA Consulting T-Mobile Czech Republic14th March 2011 “Getting your outsourcing and managed- Leveraging global best practice to develop an effective end-to-end approach service contracts right is absolutely to network sharing and outsourcing crucial to success in the current market. This conference and workshop will provide you with best pr actice knowledge to help you throughout the life cycle.”POST-CONFERENCE WORKSHOP Led by Analysys Mason Chris Buist17th March 2011 Head of the Communications,- Understanding the true cost of entering into a network sharing partnership and Media & Entertainment Practice assessing the full financial implications of your agreements PA ConsultingRegister now: www.netsharingandmanagedservices.com
    • Are You Harnessing the Full Potential of Network Sharing, Why must you be there?Managed Services and Outsourcing?Network Sharing and Managed Services is the must attend industry event that 1. Learn how to effectivelybrings together a senior level delegation of operators to hear how to develop optimal balance the risks andpartnerships that leverage network sharing, managed services and outsourcing to rewards involved in anytheir full potential.With a programme led by operator case studies from across Europe, Africa and The network sharing orMiddle East, benefit from the lessons learnt by your peers and competitors to managed servicesfurther the success of your partnerships. Gain critical advice from operators partnershipincluding Vodafone, Deutsche Telekom, Mobily, Everything Everywhere andHutchison 3G.14 leading operators and regulators will take you through the latest challenges and 2. Learn from 14 Directorsopportunities surrounding network sharing and managed services and will provide and Vice Presidentsanswers to all your key questions including: from operators and How can I use network sharing and managed services to radically reduce CAPEX and OPEX? regulators how to fully How can I improve both operational and technical efficiencies using network optimise your network sharing and managed services? sharing and outsourcing How can I leverage network sharing and managed services to finance the agreements deployment of LTE?Book your place today to benefit from 14 successful operator and regulator casestudies, in-depth advice on how to get the best out of your network sharing and 3. Take advantage ofmanaged services partnerships and get the opportunity to network with key industry practical, in-depthexperts from across the globe. workshops led byI look forward to seeing you in London next March for this leading event. experienced consultantsKind Regards to establish how to tackle your individual challengesSamantha Aspinall, Conference Producer, Telecoms IQPre-Conference Workshop | Monday 14th March 2011Registration and refreshments will begin at 09.30.The workshop will take place between 10.00 and 16.00 with appropriate breaks for lunch and refreshments.Leveraging global best practice to develop an effective end-to-end approach tonetwork sharing and outsourcingUsing the workshop leaders’ extensive experience and insight into developing network sharing and outsourcing partnershipsaround the world, delegates will learn how to leverage network sharing and managed services to dramatically reduce overallbusiness expenditure and fully optimise the future evolution of their networks. Plus, there will be a unique opportunity for attendeesto discuss their individual challenges on a one-to-one basis with an experienced PA expert.Led by:Chris Buist, Head of the Communications, Media & Entertainment Practice, PA ConsultingPhil Irvine, Managing Consultant, Communications, Media & Entertainment Practice, PA ConsultingMichael Louzado, Principal Consultant, Communications, Media & Entertainment Practice, PA ConsultingAgenda: Understanding the business case for network sharing during the network lifecycle and establishing the clear stages within that cycle Identifying the “Top 10” tips for success and establishing how you can incorporate them into your network sharing and outsourcing partnerships Assessing different outsourcing models and identifying which one will drive the success of your business Establishing how to develop a successful partnership with your chosen partner as opposed to just viewing them as a ‘contractor’ - Developing a collaborative partnership - Defining a long-term contracting strategy that is supported by all parties - Establishing a system that measures operational and contractual performance - Allowing the contractor to add innovative solutions to increase value Securing and retaining a successful organisational design and structure during any network sharing or managed services agreement in order to optimise the partnership Leveraging your partnerships when using outsourcing and managed service providers to increase innovation and facilitate future evolution Register now by contacting us on + 44 (0) 20 7368 9300
    • Conference Day One | Tuesday 15th March 201109.00 Registration and coffee and technological needs? Identify the key factors that need to be considered when deciding who the best partner for your business09.25 Welcome address would be and discuss how to develop successful and mutually Samantha Aspinall, Conference Producer, Telecoms IQ beneficial partnerships and agreements Panellists include:09.30 Opening remarks from the Chair Aurelie Canales, Head of Strategic and Operational Planning, Followed by Speed Networking Everything Everywhere09.50 Understanding how to leverage network sharing and David Haszeldine, Head of Network Economics, T-Mobile managed services to dramatically reduce CAPEX and OPEX 14.40 Determining how PTS have approached network sharing - Identifying all the costs across your network and quantifying the partnerships in Sweden and identifying how they have worked potential savings that can be made with operators to develop future regulatory frameworks - Evaluating the last ten years of network sharing in Sweden and how - Determining whether to enter into a network sharing or a managed PTS has collaborated with the operators involved services partnership in order to achieve these savings - Establishing the extent to which managed services can be used to optimise operational efficiencies and cost savings for - Understanding why and how the traditional view of the regulator has changed in favour of network sharing partnerships - Assessing the feasibility of deploying both network sharing and managed services simultaneously and understanding how to achieve - Determining the financial factors that need to be addressed before this in the most effective way entering into a network sharing partnership, particularly in the rural regions - Evaluating the risks versus the savings: How much risk should you take in order to further reduce CAPEX and OPEX? positive impact network sharing can have - Understanding how to optimise the customer experience during the development and deployment of your partnerships Chris Buist, Head of the Communications, Media & Entertainment Practice, PA Consulting10.30 The case for network sharing: Vodafone Group’s perspective establish fair network sharing partnerships - Establishing the business case for network sharing - Leveraging network sharing to increase flexibility with infrastructure - Understanding why passive network sharing has historically been the support and successfully deploy 4G networks preferred model Dr. Bengt G Mölleryd, Senior Analyst, Competition Department - Assessing the advantages and disadvantages Economic Analysis, Swedish Post and Telecom Agency (PTS) - Examining the cost advantages and disadvantages of using other 15.20 Afternoon refreshments forms of network sharing 15.40 Identifying and minimising the risks involved in any outsourcing or managed services partnerships - Determining the full range of cost savings that can be made from - Understanding how to successfully manage organisational business different levels of network sharing constraints and the people within your organisation when outsourcing - Understanding how to ensure the long-term success of your chosen model Fergal Kelly, Director of Access Networks, Vodafone Group - Outsourcing the basics of a contract to minimise the quality and cost11.10 Morning refreshments risks involved in any outsourcing agreement11.40 Understanding how to maintain control of your network and services at all times - Determining the optimal level of control that enables the - Overcoming typical transitional issues that arise during outsourcing agreements development of your network and services whilst giving your partner the freedom to innovate - Understanding who is in charge of continuous improvement and learning how to maintain a hold over all technical upgrade decisions - Developing the relationship of your outsourcing partnerships during - Evaluating the pros and cons of using a third party to ensure an your agreement objective view throughout a network sharing partnership For speaker announcements please visit www.netsharingandmanagedservices.com12.20 Identifying why and how Hutchison 3G and T-Mobile have developed and optimised their network sharing agreement Vladimir Klein, Vice President Operations, T-Mobile Czech Republic - Understanding why Hutchison 3G decided to enter into a partnership 16.20 Benefiting from the lessons learnt by TDC’s outsourcing of in the first place multiple business processes - Determining why Hutchison 3G chose T-Mobile as their partner - Establishing how the contract was developed and the key obstacles multiple business operations that were encountered - Identifying the key goals behind the outsourcing agreements and - Identifying the approach that Hutchison 3G took to overcome these understanding the measures that were taken to achieve them bottlenecks - Establishing how to ensure that the expectations of your outsourcing - Examining how the two companies are evolving the partnership in agreements are met order to keep up with technical evolution operations and services in order to ensure that they are being - Understanding how they are ensuring differentiation throughout their managed effectively partnership - Understanding the strategies that TDC have implemented to tackle from the following perspectives - Identifying the parameters that TDC have set to measure the results of their outsourcing agreements Hugh Davies, Director or Corporate Affairs, Hutchison 3G - Realising the full scope of the business processes available and13.00 Lunch understanding how they work Michael Hejlskov Jacobsen, Head of Process Management, TDC14.00 Panel Discussion: How do I select the right partner and optimise Trine Andersen Deutschbein, Group Manager, TDC the agreement? 17.00 Closing remarks from the Chair Take advantage of this interactive session to find answers to one of the most pressing challenges in this field: how can I find the right 17.10 End of conference day one managed services partner for both my current and future businessFor your booking enquiries you can email us now: telecoms@iqpc.co.uk
    • Conference Day Two | Wednesday 16th March 201109.00 Registration and coffee 13.00 Lunch09.30 Opening remarks from the Chair 14.00 Quantifying the business case for outsourcing your call centre services09.40 Establishing how to manage multiple partners and - Carrying out due diligence on the real cost of customer services agreements in order to optimise your ROI - Identifying the drivers for outsourcing your call centre services - Developing a cost-effective strategy to manage multiple partners - Comparing the tender offers available and determining which supplier can deliver the service levels required at the right costs your company Sherine Anwar, Head of Strategy, Vodafone Egypt partners 14.40 Understanding how to overcome post-contractual challenges - Establishing a management and communication process that to optimise the partnership and ensure that everybody is facilitates continuous improvement in operational and technical working towards a common goal processes when working with multiple partners - Determining what issues can arise after signing the contract and how - Identifying and overcoming the potential challenges faced when to manage them in the most effective way working with multiple partners - Determining how to ensure that everyone is focused on the same end goals - Assessing the level of transparency needed between partners in order to retain control of your networks and services whilst forming an optimal agreement that benefits both parties - Establishing how to ensure clear communication with and - Evaluating how much risk to take in order to gain the desired rewards management of your partner to ensure engagement and co-operation Brian Russell, Head of Strategic Partnerships, Meteor throughout the partnership - Assessing when and how to re-negotiate contracts during the partnership10.20 Understanding the strategy behind Mobily’s decision to outsource to three different managed service providers - Discussing how to build in a new service to an existing contract in - Identifying and evaluating the business case for why Mobily decided order to allow for continuous evolution and improvements to outsource to multiple managed services providers in multiple For speaker announcements please visit regions www.netsharingandmanagedservices.com of outsourcing partners 15.20 Afternoon refreshments - Evaluating how Mobily measured the success of their outsourcing 15.40 Determining how to effectively measure the success of a agreements network sharing or managed services partnership - Identifying the key factors that need to be considered when these agreements have? measuring the success of a partnership - Establishing why Mobily are now re-evaluating their outsourcing process and minimising the number of agreements and partnerships they have in place Ashraf Ismail M. Ibrahim, Vice President Managed Network - Developing KPIs that effectively measure the success of your Services O&M, Mobily partnership from the point of view of your11.00 Morning refreshments11.30 Leveraging network sharing and managed services to enable the development of IP networks with optimal QoS - Understanding how to transform the results into actionable strategies - Determining how to use network sharing and managed services to in order to optimise both the partnership and your ROI enable the future development of IP networks - Understanding how to benchmark the results against your - Evaluating the cost implications of using network sharing to deploy competitors and leverage the information to maximise your IP networks commercial success - Leveraging network sharing and managed services to develop and David Haszeldine, Head of Network Economics, T-Mobile UK deploy new and innovative services over IP networks and the public 16.20 Understanding how to extract maximum value from your internet Towers - Assessing and minimising the impact of network sharing and - Identifying the different ways in which you can leverage value from managed services on QoS your Towers and minimise your costs - Determining how to develop a win-win scenario with your Tower partnerships? company - Understanding how to manage the interconnection points in IP - Evaluating different options for controlling CAPEX and OPEX through transit and peering in order to optimise QoS in a shared network managed service agreements Dr. Heinrich Arnold, Vice President and Head of Innovation, Tony Dolton, CTO, Vodafone Ghana Deutsche Telekom AG Laboratories Dr. Falk von Bornstaedt, Head of Product Management IP-Transit 17.00 Closing remarks from the Chair and Peering, Deutsche Telekom ICSS 17.10 End of conference12.10 Round Table Discussion: Leverage network sharing and managed services to enable the cost-effective roll-out of LTE This session will focus on three key topics and delegates will have the opportunity to take part in two out of three round table facilitator from each table will report the findings back to everyone in the room for a frank and interactive discussion DON’T FORGET TO SIGN UP 1. Establishing why network sharing and managed services agreements are being seen as key strategies for success in the roll-out of LTE FOR THE WORKSHOPS WHEN 2. Understanding how to use network sharing and managed services to optimise the deployment of LTE REGISTERING FOR THE 3. Determining the extent to which LTE will drive the use of network sharing and managed services CONFERENCE! Register now: www.netsharingandmanagedservices.com
    • Post-Conference Workshop | Thursday 17th March 2011 Registration and refreshments will begin at 09.30. The workshop will take place between 10.00 and 15.00 with appropriate breaks for lunch and refreshments. Understanding the true cost of entering into a network sharing partnership and assessing the full financial implications of your agreements Led by: Terry Norman, Senior Consultant, Analysys Mason Agenda: Understanding the true economics of entering into a network sharing partnership - What are the cost implications? - What are the cost benefits? Learning how to set realistic financial expectations for your network sharing agreement Establishing how vendors are making it financially and operationally easier for the operators to enter into network sharing agreements - Sharing the risk - Sharing the reward Determining the importance of implementing a 2.6GHz spectrum - What are the initial costs? - What is the expected ROI? - Do the costs outweigh the benefits?You Will Meet: Learn From: Three UK’s approach to developingNetwork Directors Western Europe the optimum network sharingHeads of Network Operations partnership Eastern EuropeCTOs Scandanavia 15% PTS’s experiences to ensure that youCFOs Middle East comply with the regulatoryFinancial Controllers 15% 30% Africa requirements of network sharing andCIOs overcome the issues associated withCOOs network neutrality 10%Heads of Network StrategyHeads of Procurement Mobily’s successful management of multiple managed service providersHeads of Managed Services 30% across three different regionsDirectors of Access NetworksHeads of Outsourcing Deutsche Telekom’s use of networkDirectors of Strategic Partnerships sharing and managed services to develop and evolve IP networks withFrom leading mobile, fixed line and integrated operators and service providers optimum QoS TDC’s development of new andMedia Partners: innovative solutions for forming effective and strategic outsourcing partnerships T-Mobile’s understanding of how to transform results into actionable strategies in order to optimise a network sharing or managed services partnership Meteor’s winning formula for achieving cost-effective strategic partnerships Vodafone’s evaluation of different options for controlling CAPEX and Join Telecoms Networking Forum on OPEX through managed services agreements For more information on: The conference programme and speaking opportunities, contact: Sponsorship opportunities, contact: Samantha Aspinall, Conference Producer, Telecoms IQ Mark Lee, Sponsorship Sales Manager, Telecoms IQ +44 (0) 20 7368 9419 samantha.aspinall@iqpc.co.uk +44 (0) 20 7368 9434 enquire@iqpc.co.uk Register now by contacting us on + 44 (0) 20 7368 9300
    • 5 WAYS TO REGISTER Network Sharing & Online: www.netsharingandmanagedservices.com Managed Services To speed registration, please provide the priority code located on the mailing label or in the box below. Tel: +44 (0) 20 7368 9300 Fax: +44 (0) 20 7368 9301 Email: telecoms@iqpc.co.uk My registration code is SLIDE Post: your booking form to Please contact our database manager on +44 (0) 20 7368 9300 or at database@iqpc.co.uk quoting the registration code above to inform us of any changes or to remove your details. IQPC Ltd, 2nd Floor, Monday 14th March 2011 Pre-Conference Workshop: Leveraging global best practice to develop an effective end-to-end approach to network sharing and outsourcing 129 Wilton Road, Tuesday 15th - Wednesday 16th March 2011 Two-Day Conference London, SW1V 1JZ Thursday 17th March 2011 Post-Conference Workshop: Understanding the true cost of entering into a network sharing partnership and assessing the full financial implications of your agreements Delegate Rates Team Discounts* IQPC recognises the value of learning in teams. Groups of 3 or more Package Tick Book and pay before Book and pay before Standard Price booking at the same time from the same company receive a 10% 10th December 2010* 28th January 2011* discount. 5 or more receive a 15% discount. 7 receive a 20% discount. Only one discount available per person. Team discounts are not Full Access Pass applicable in conjunction with another discount. Pre-Conference Workshop Save €700 Save €300 Two-Day Conference €2,899 + VAT € 3,299 + VAT € 3,599 + VAT Post-Conference Workshop Venue and Accommodation Three Day Pass Two-Day Conference AND Venue: Le Méridien Piccadilly Hotel, 21 Piccadilly, London W1J 0BH Save €500 Save €200 Pre-Conference Workshop € 2,299 + VAT € 2,599 + VAT € 2,799 + VAT Accommodation: Overnight accommodation is not included in the OR registration fee. To book accommodation at Le Meridien Piccadilly Post-Conference Workshop Tel: +44 (0)207 851 3344 and quote reference “GA1” or book on- Two-Day Conference Save €250 Save €150 line: www.lemeridien.com/ga1 Prices from £200 + vat room only. Two-Day Conference ONLY € 1,649 + VAT € 1,749 + VAT € 1,899 + VAT For further hotels nearby Hotels search: www.4cityhotels.com * To qualify for discounts, payment must be received with booking by the registration deadline. Early booking discounts are not valid in conjunction with any other offer. All prices are exclusive of UK VAT at 17.5%. U.K. VAT registration no. GB 799 2259 67. Free Online Resources To claim a variety of articles, podcasts and other free resources please Delegate Details visit www.netsharingandmanagedservices.com Please photocopy for each additional delegate Mr Mrs Miss Ms Dr Other Digital Conference On CD-ROM First Name Family Name A digital version of the conference proceedings, including all presentations, is available to buy. Job Title Tel No. Mobile No. I cannot attend the event, please send me the CD Rom priced at Email €599 plus VAT Yes I would like to receive information about products and services via email Please send me conference materials indicated above. Organisation I have filled out credit card details below Nature of business For further information Address Please call: +44 (0) 20 7368 9300 Country Postcode or email: knowledgebank@iqpc.co.uk. Telephone Fax To search IQPC’s archived conference documentation Approving Manager visit: www.iqpcknowledgebank.com Name of person completing form if different from delegate: Signature Terms and Conditions Please read the information listed below as each booking is subject to IQPC Ltd standard terms and conditions. I agree to IQPC’s cancellation, substitution and payment terms Payment Terms: Upon completion and return of the registration form full payment is required no later than 5 Special dietary requirements: Vegetarian Non-dairy Other (please specify) business days from the date of invoice. Payment of invoices by means other than by credit card, or purchase order (UK Plc and UK government bodies only) will be subject to a €65 (plus VAT) per delegate processing fee. Please indicate if you have already registered by Phone Fax Email Web Payment must be received prior to the conference date. We reserve the right to refuse admission to the conference Please note: if you have not received an acknowledgement before the conference, please call us to confirm your booking. if payment has not been received. IQPC Cancellation, Postponement and Substitution Policy: You may substitute delegates at any time by Payment Method providing reasonable advance notice to IQPC. For any cancellations received in writing not less than eight (8) days prior to the conference, you will receive a 90% Total price for your Organisation: (Add total of all individuals attending): credit to be used at another IQPC conference which must occur within one year from the date of issuance of such credit. An administration fee of 10% of the contract fee will be retained by IQPC for all permitted cancellations. No Card Type: VISA M/C AMEX credit will be issued for any cancellations occurring within seven (7) days (inclusive) of the conference. In the event that IQPC cancels an event for any reason, you will receive a credit for 100% of the contract fee paid. Card Number: You may use this credit for another IQPC event to be mutually agreed with IQPC, which must occur within one year / / from the date of cancellation. Exp. Date: Security Number In the event that IQPC postpones an event for any reason and the delegate is unable or unwilling to attend on the rescheduled date, you will receive a credit for 100% of the contract fee paid. You may use this credit for another Name On Card: Signature: IQPC event to be mutually agreed with IQPC, which must occur within one year from the date of postponement.Conference code 19553.001 Except as specified above, no credits will be issued for cancellations. There are no refunds given under any circumstances. Billing Address (if different from below): IQPC is not responsible for any loss or damage as a result of a substitution, alteration or cancellation/postponement of an event. IQPC shall assume no liability whatsoever in the event this conference is cancelled, rescheduled or City/County/Postcode Cheque enclosed for: € (Made payable to IQPC Ltd.) postponed due to a fortuitous event, Act of God, unforeseen occurrence or any other event that renders performance of this conference impracticable, illegal or impossible. For purposes of this clause, a fortuitous event shall include, (Please quote 19553.001 with remittance advice) but not be limited to: war, fire, labour strike, extreme weather or other emergency. Please note that while speakers and topics were confirmed at the time of publishing, circumstances beyond the IQPC Bank details: HSBC Bank, 67 George Street, Richmond, Surrey, TW9 1HG. United Kingdom. control of the organizers may necessitate substitutions, alterations or cancellations of the speakers and/or topics. Sort Code: 40 05 15, Account No: 59090618, IBAN Code: GB98 MIDL 4005 1559 0906 18 As such, IQPC reserves the right to alter or modify the advertised speakers and/or topics if necessary without any Swift Code: MIDLGB22 Account name: International Quality & Productivity Centre Ltd. liability to you whatsoever. Any substitutions or alterations will be updated on our web page as soon as possible. Discounts: All ‘Early Bird’ Discounts require payment at time of registration and before the cut-off date in order to receive any discount. Any discounts offered whether by IQPC (including team discounts) must also require payment at the time of registration. All discount offers cannot be combined with any other offer. Please do not pass my information to any third party PAYMENT MUST BE RECEIVED PRIOR TO THE CONFERENCE