Telework: The Who, What, When, Where & Why

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Netconference presented by Kate Lister and Tom Harnish of the Telework Research Network. It was co-sponsored by the National Center for Transit Research at the University of South Florida, the …

Netconference presented by Kate Lister and Tom Harnish of the Telework Research Network. It was co-sponsored by the National Center for Transit Research at the University of South Florida, the Telework Council of the Association for Commuter Transportation and Best Workplaces for Commuters.

The program covers:

- How telework participation differs by industry, geography, income, and other factors
- What share of the nation’s workforce holds telework-compatible jobs
- The potential economic, energy-saving, and environmental impact of frequent telework
- What’s holding telework back.

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  • 1. The State of Telework in the U.S.
    Presented by:
    Kate Lister and Tom Harnish,
    Principals of the
    Telework Research Network
    Based on a white paper by the
    Telework Research Network
    Sponsored by:
  • 2. Telework Research Network
    • 500 Case Studies
    • 3. Telework Savings Calculators™
    • 4. 100’s of Custom Models for Gov’t Agencies, Companies, Communities
    Research cited in dozens of publications
    © 2011 Telework Research Network, all rights reserved
  • 5. How Many?
    • Is it 3 million?
    • 6. Is it 16 million?
    • 7. Is it 35 or 70 million?
    © 2011 Telework Research Network, all rights reserved
  • 8. Who Do You Count?
    © 2011 Telework Research Network, all rights reserved
  • 14. Who Cares?
    Community Leaders
    • Transportation Planners
    • 15. Regional Planners
    • 16. Sustainability
    • 17. Politicians
    Business Leaders
    © 2011 Telework Research Network, all rights reserved
  • 18. Community Benefits
    • Increase local spending
    • 19. Reduce outbound talent migration
    • 20. Alleviate traffic congestion
    • 21. Reduce human congestion
    • 22. Revitalize cities by reducing traffic
    • 23. Improve emergency responsiveness
    • 24. Reduce traffic accidents
    • 25. Improve air quality
    • 26. Increase productivity among non-telecommuters by reducing travel times
    • 27. Improve continuity of operations
    • 28. Reduce the spread of disease
    • 29. Reduce pollution from road-work and office construction
    • 30. Further reduce travel through widespread use of virtual technologies
    • 31. Increase employment opportunities for disadvantaged
    • 32. Provide portable work options for military families
    • 33. Reduce the offshoring of jobs; homeshore some already lost
    • 34. Raise the standard of living in rural and disadvantaged areas
    • 35. Reduce terrorism targets of opportunity
    © 2011, Telework Research Network, all rights reserved
  • 36. Road Map
    1) Who? What? When? Where?2) Why
    © 2011 Telework Research Network, all rights reserved
  • 37. Growth?
    WAH = Those who worked the majority of their week at home
    © 2011, Telework Research Network, all rights reserved
  • 38. Component Growth in Work at Home
    © 2011, Telework Research Network, all rights reserved
  • 39. Component Growth in Work at Home
    © 2011, Telework Research Network, all rights reserved
  • 40. Who Do They Work For?
    WAH as a % of Workforce
    2.3 M
    U.S. 2.4% U.K. 4.9% Canada 3.0%
    © 2011 Telework Research Network, all rights reserved
  • 41. WAH By Industry
    © 2011 Telework Research Network, all rights reserved
  • 42. WAH By Occupation
    © 2011 Telework Research Network, all rights reserved
  • 43. How Old?
    © 2011 Telework Research Network, all rights reserved
  • 44. Education
    © 2011 Telework Research Network, all rights reserved
  • 45. How Much Do They Make?
    © 2011 Telework Research Network, all rights reserved
  • 46. Where Do They Do It?
    © 2011 Telework Research Network, all rights reserved
  • 47. Regions
    Highest % WAH
    San Diego CA: 4.2%
    Atlanta GA: 3.4%
    San Fran. CA: 3.1%
    Seattle WA: 3%
    Greatest Growth
    Riverside CA: 25x
    Tampa FL: 18x
    Salinas CA: 18x
    Chicago IL: 14x
    Lowest % WAH
    Detroit MI: 1.8%
    Houston TX: 1.8%
    New York NY: 2.1%
    © 2011 Telework Research Network, all rights reserved
  • 48. The 5% ‘Privilege’
    © 2011 Telework Research Network, all rights reserved
    Source: BLS 2010 Annual Compensation Survey
  • 49. Training
    Training?
    Source: WorldatWork 2011 Telework Report
    © 2011 Telework Research Network, all rights reserved
  • 50. US Telework Potential
    % of 2009 Non-Self Employed Population
    Sources:
    WorldatWork
    Telework Research Network
    © 2011 Telework Research Network, all rights reserved
  • 51. WAH Future Composition
    Construction
    Production / Transportation
    Service
    Government
    Management
    Sales
    Office
    Professionals
    © 2011 Telework Research Network, all rights reserved
  • 52. Everyone Wins
    © 2011 Telework Research Network, all rights reserved
  • 55. Assumptions
    • American Community Survey
    • 56. Bureau of Transportation Statistics
    • 57. U.S. GSA / Booz Allen
    • 58. Reason Foundation
    • 59. EPA
    • 60. Colliers International
    • 61. BLS
    • 62. U.S. Department of Energy
    • 63. National Highway Safety Administration
    • 64. Federal Highway Administration
    • 65. Cushman & Wakefield MarketBeat
    • 66. American Management
    • 67. CCH Unscheduled Absence Survey
    • 68. Global Environment and Technology Foundation
    © 2011 Telework Research Network, all rights reserved
  • 69. VARIABLES
    © 2011 Telework Research Network, all rights reserved
  • 91. Employer Savings
    © 2011 Telework Research Network, all rights reserved
  • 96. Productivity?
    HammHawk, Flickr, Some Rights Reserved
    Telework Research Network
  • 97. Productivity
    © 2011 Telework Research Network, all rights reserved
  • 102. Productivity Savings
    Save $4,000 to $16,000 /year
    Assumes: Average salary = $41,605
    Productivity increase = 15% to 55%
    Half time telework
    © 2011, Telework Research Network, all rights reserved
  • 103. Facilities
    © 2011 Telework Research Network, all rights reserved
  • 107. Facilities Savings Examples
    • Deloitte: 10% staff increase, 42% decline in real estate
    • 108. Sun: 19,000 teleworkers saved $96 million (RE, Electricity, IT)
    • 109. Oracle BV: 248 s.f.pp to 140 s.f.
    • 110. McKesson: $2 million/year
    • 111. U.S. Patent Office: $11 million/year
    © 2011 Telework Research Network, all rights reserved
  • 112. Facilities Savings
    Assuming:
    • $10,000 / office / employee
    • 113. 25% reduction with half time telework
    Save $2,500 per teleworker / year
    © 2011 Telework Research Network, all rights reserved
  • 114. Absenteeism
    © 2011 Telework Research Network, all rights reserved
  • 120. Absenteeism Savings
    Assuming:
    • 3.6 days reduction / year
    • 121. $500/day savings
    Save $2,000 per teleworker / year
    © 2011 Telework Research Network, all rights reserved
  • 122. Turnover
    Infographics by CitrixOnline
    © 2011 Telework Research Network, all rights reserved
  • 123. This is not your father’s workforce
    Photo Credit: Ed Yourdon (Flickr CC License)
    © 2011 Telework Research Network, all rights reserved
  • 124. Here’s a list of our demands . . . You have until 5PM
    Infographics by CitrixOnline
    © 2011 Telework Research Network, all rights reserved
  • 125. Turnover Savings
    • #1 Non-Financial Benefit
    • 126. Expands Talent Pool
    Assumes:
    Turnover cost = 138%
    Average quit rate = 18%
    10% reduction
    $1,300 per teleworker/year
    © 2011 Telework Research Network, all rights reserved
  • 127. Tell ‘em what they’ve won Jane!
    $11 Million
    © 2011 Telework Research Network, all rights reserved
  • 128. And More . . .
    © 2011 Telework Research Network, all rights reserved
  • 129. But what about costs?
    U.S. OMB says . . .
    © 2011 Telework Research Network, all rights reserved
  • 130. Employees save too:
    © 2011 Telework Research Network, all rights reserved
  • 133. And that means . . .
    © 2011 Telework Research Network, all rights reserved
  • 134. And More
    © 2011 Telework Research Network, all rights reserved
  • 140. Sustainability
    National Impact
    • 235M Barrels of oil
    • 141. 43M tons of GHG
    © 2011 Telework Research Network, all rights reserved
  • 142. The Bottom Line
    $631 Billion
    © 2011 Telework Research Network, all rights reserved
  • 143. Let’s Pretend They Did?
    © 2011 Telework Research Network, all rights reserved
  • 144. © 2011 Telework Research Network, all rights reserved
  • 145. And Why the &^%! Not?
    Can you spell ‘t-r-u-s-t’?
    © 2011 Telework Research Network, all rights reserved
  • 146. And Why the &^%! Not?
    Source: WorldatWork 2011 Telework Report
    © 2011 Telework Research Network, all rights reserved
  • 147. It’s time we made the road less traveled the way to work! ™
    Kate Lister & Tom Harnish
    Telework Research Network
    TeleworkResearchNetwork.com
    Kate@TeleworkResearchNetwork
    760-703-0377 (Left Coast Time)
    Let us help you build the business case
    for workplace flexibility.
    © 2011 Telework Research Network, all rights reserved