Why work for TeleTech in Belfast


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TeleTech's business process outsourcing division is consistently hiring for bilingual and multilingual candidates in our Belfast, Northern Ireland and Dublin, Ireland facilities. Our employees have told us that they particularly appreciate the ability to work and live in an English immersion area, while feeling welcomed and comfortable with those from their native lands and speaking their native languages. Come check out what it's like to live, work and play in Belfast. www.TeleTechJobs.com.

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  • Award Winning City
    voted as one of top cities to visit in the UK in the Guardian/Observer travel awards.
    Naturally Beautiful
    parks and gardens are an integral part of Belfast's heritage and are popular places for a picnic, a stroll or a jog.
    outside the city you will find dramatic coastlines, castle, mountains, lakes and historical landmarks.
  • Low Crime rate
    NI has a low rate of crime, second only to Japan for personal safety in the industrialised world.
  • NI is recognised by the British Council as having the lowest cost of living in the UK.
  • Why work for TeleTech in Belfast

    1. 1. Why TeleTech?
    2. 2. Our business TeleTech is a global leader in Business Process Outsourcing We partner with top Global 1000 companies to help them manage their customer relationships by Telephone, Email and Chat in 21 different languages
    3. 3. Global company 42,000+ employees around the globe CANADA UK USA SPAIN MEXICO HONG KONG COSTA RICA Offices and operations in 17 countries so we can offer fantastic career opportunities GERMANY GHANA PHILIPPINES MALAYSIA SINGAPORE BRAZIL AUSTRALIA ARGENTINA NEW ZEALAND
    4. 4. TeleTech Belfast TeleTech Belfast was launched in March 2001  600+ Employees  4 Clients of which 3 are multilingual and 1 is dedicated English  Friendly welcoming multicultural environment  Supporting customers in 24 countries  Belfast city location and well served by public transport links
    5. 5. Why move to Belfast?
    6. 6. Belfast Why move to Belfast? Award Winning City  voted as one of top cities to visit in the UK in the Guardian/Observer Newspaper travel awards. Naturally Beautiful Belfast City Centre  parks and gardens are an integral part of Belfast's heritage and are popular places for a picnic, a stroll or a jog. outside the city you will find dramatic coastlines, castles, mountains, lakes and historical landmarks. Giant’s Causeway
    7. 7. Belfast – Things to do Why move to Belfast? Great Place to Live  Northern Ireland offers a first class standard of living Excellent health, education and transport services Friendly, welcoming people and culture Young and lively city Safe – low crime rate Social life  Excellent restaurants, cafes, cinemas, shopping, leisure centres and sports facilities, theatres, galleries, arts and entertainment centres, pubs and clubs Activities Explore just outside Belfast and you will find naturally beautiful walks, cycling, surfing, watersports, and much more… Belfast City Hall
    8. 8. Belfast – Cost of Living Why move to Belfast? Loaf of bread = £0.70 Loaf of bread = £0.70 Cost of Living  Northern Ireland has the lowest cost of living in the UK  Belfast can offer a significantly cheaper and more rewarding alternative to the busier, more expensive and more tourist-driven Dublin or London. City Centre Apartments For example: For example: Queens University Belfast Cinema ticket = £4 Cinema ticket = £4 Rent for a room in a Rent for a room in a shared house = £250 shared house = £250 per month per month Rent for a 3 bedroom Rent for a 3 bedroom house = £500 per house = £500 per month month City Centre Shopping
    9. 9. Working for TeleTech… What do our employees say? Hear from our employees their experiences of moving to Belfast and working for TeleTech… http://www.facebook.com/TeleTechUK?sk=app_2392950137 Find out more about Northern Ireland… www.discovernorthernireland.com
    10. 10. TeleTech Belfast Current Vacancies
    11. 11. Our careers e currently W e ar oking for… lo We can be flexible to suit you offering eit her 6 mont h or permanent contracts Multi-lingual Customer Service Representatives Multi-lingual Technical Support Representatives to join our Belfast team!!
    12. 12. Our career We highly value candidates with… Fluency in written and spoken Proficient English Previous experience in a customer service/technical support position Excellent telephone manner Experience of working within a target driven environment Computer literacy Czech Slovak, Danish, Dutch, Estonian, Frenc h, Finnish, Flemish, German, Greek, Hungarian, Italian, Lithuanian, Latvian, Norwegian, Polish, Portuguese, Russian, Turkish, Swedish or Spanish
    13. 13. Your career What we offer The opportunity to live and work in a different country Paid training on the latest technology and continuous development Working with some of the world’s biggest brands We invest in your future with structured leadership development programs and aim to advertise all vacancies internally so you can build your career with us With TeleTech you apply for a job but you build a career! Unique virtual Unique virtual campus! campus!
    14. 14. The package What we offer  Dental Plan  Competitive salary  On site canteen  Performance related bonuses  29 days holiday entitlement  Exclusive relocation package offered to successful candidates  Discounted local gym membership  Private Health Insurance  Private Pension  Free Parking, close proximity to city centre by bus or train  Life insurance  Exclusive perks portal  Eye Care Benefit
    15. 15. Relocating to Belfast with TeleTech n we assist with your How ca elocation to Belfast? r  Accommodation on arrival paid by Teletech  Up to 150 Euro expensed back to you to cover your travel  Taxi to collect you from the airport  Assistance opening a local UK bank account and arranging a National Insurance number  Welcome pack with details on local estate agents, landlords etc to contact for your permanent accommodation  Local point of contact to answer all your questions
    16. 16. Application process What happens next? 1 Phone interview 3 2 Online Assessments Language Assessment The The offer offer 4 Interview