Toyota Kata Presentation for ITSM.fi TOP 10 Conference
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A presentation about Toyota Kata for the ITSM.fi TOP 10 Conference. The presentation covers: ...
A presentation about Toyota Kata for the ITSM.fi TOP 10 Conference. The presentation covers:
* What is a learning organization
* Introduction to Toyota Kata and mapping it to the learning organization model.
* Introduction and example of Improvement Kata
* Introduction to Coaching Kata
* Introduction to A3 - templates
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