MF
Half-day Tutorials
5/5/2014 8:30:00 AM
What’s Your Leadership IQ?
Presented by:
Jennifer Bonine
tap|QA, Inc.
Brought to...
Jennifer Bonine
tap|QA, Inc.
Jennifer Bonine is a VP of global delivery and solutions for tap|QA Inc., a global company
th...
4/11/2014
1
© The Insights Group Ltd, 2009. All rights reserved.
© The Insights Group Ltd, 2009. All rights reserved
Insig...
4/11/2014
2
© The Insights Group Ltd, 2009. All rights reserved.
Ground Rules
• Cell phones to vibrate
• Open minds
• List...
4/11/2014
3
© The Insights Group Ltd, 2009. All rights reserved.
Speed Chat
• Take a card
• Get to as many people in the r...
4/11/2014
4
© The Insights Group Ltd, 2009. All rights reserved.
Sure glad the hole
isn’’’’t at our end.
© The Insights Gr...
4/11/2014
5
© The Insights Group Ltd, 2009. All rights reserved.
The Steps to
Personal Effectiveness
Step 1
Explore and
di...
4/11/2014
6
© The Insights Group Ltd, 2009. All rights reserved.
Perception
You will see
the world
differently
from the wa...
4/11/2014
7
© The Insights Group Ltd, 2009. All rights reserved.
INTR 4.2
Perception
Perception
News Flash: Cmabrigde Uine...
4/11/2014
8
Compass Learning Guide – The Key to Personal Effectiveness – Section 1.3
Ladder of Inference
Event
Emotion
Jud...
4/11/2014
9
M
R
I
OST
ESPECTFUL
NTERPRETATION
© The Insights Group Ltd, 2009. All rights reserved.
Insights Discovery and ...
4/11/2014
10
© The Insights Group Ltd, 2009. All rights reserved.
Interpersonal Communication
According to Albert Mehrabia...
4/11/2014
11
© The Insights Group Ltd, 2009. All rights reserved.
© The Insights Group Ltd, 2009. All rights reserved
Insi...
4/11/2014
12
© The Insights Group Ltd, 2009. All rights reserved.
cheerful reflective concise
challenging
caring
assertive...
4/11/2014
13
© The Insights Group Ltd, 2009. All rights reserved.
Let’s Talk Colors
Do
it NOW
Do it
TOGETHER
Do it
HARMON-...
4/11/2014
14
© The Insights Group Ltd, 2009. All rights reserved.
Cool Blue
Energy Overview
Approach to life
high standard...
4/11/2014
15
© The Insights Group Ltd, 2009. All rights reserved.
Sunshine Yellow
Energy Overview
Approach to life
fun and...
4/11/2014
16
© The Insights Group Ltd, 2009. All rights reserved.
Your Color Mix
We each have all
four color
energies with...
4/11/2014
17
© The Insights Group Ltd, 2009. All rights reserved.
Are active and
move in a
positive and
firm direction
Hav...
4/11/2014
18
© The Insights Group Ltd, 2009. All rights reserved.
Individuals
with a
preference
for Cool Blue
energy
© The...
4/11/2014
19
© The Insights Group Ltd, 2009. All rights reserved.
Recognizing
Types
Every time you
meet someone you
have t...
4/11/2014
20
© The Insights Group Ltd, 2009. All rights reserved.
Preferences – Introversion
and Extraversion
Quiet
Observ...
4/11/2014
21
© The Insights Group Ltd, 2009. All rights reserved.
Think About Your Focus on
Relationships and Your Focus o...
4/11/2014
22
© The Insights Group Ltd, 2009. All rights reserved.
© The Insights Group Ltd, 2009. All rights reserved.
4/11/2014
23
© The Insights Group Ltd, 2009. All rights reserved.
© The Insights Group Ltd, 2009. All rights reserved.
4/11/2014
24
© The Insights Group Ltd, 2009. All rights reserved.
Subject: Japan Manufacturing
Excellence Exchange Program...
4/11/2014
25
© The Insights Group Ltd, 2009. All rights reserved.
Subject: Your upcoming visit
Dear Janice
I am so pleased...
4/11/2014
26
© The Insights Group Ltd, 2009. All rights reserved.
Customized
Leadership
Profile
© The Insights Group Ltd, ...
4/11/2014
27
© The Insights Group Ltd, 2009. All rights reserved.
With your group brainstorm
ON SELECTED COLOR THAT YOU ID...
4/11/2014
28
© The Insights Group Ltd, 2009. All rights reserved.
Insights Learning Solutions
• ½ Day to 3 day workshops –...
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What’s Your Leadership IQ?

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Have you ever needed a way to measure your leadership IQ? Or been in a performance review where the majority of time was spent discussing your need to improve as a leader? If you have ever wondered what your core leadership competencies are and how to build on and improve them, Jennifer Bonine shares a toolkit to help you do just that. This toolkit includes a personal assessment of your leadership competencies, explores a set of eight dimensions of successful leaders, provides suggestions on how you can improve competencies that are not in your core set of strengths, and describes techniques for leveraging and building on your strengths. These tools can help you become a more effective and valued leader in your organization. Exercises help you gain an understanding of yourself and strive for balanced leadership through recognition of both your strengths and your “development opportunities.”

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What’s Your Leadership IQ?

  1. 1. MF Half-day Tutorials 5/5/2014 8:30:00 AM What’s Your Leadership IQ? Presented by: Jennifer Bonine tap|QA, Inc. Brought to you by: 340 Corporate Way, Suite 300, Orange Park, FL 32073 888-268-8770 ∙ 904-278-0524 ∙ sqeinfo@sqe.com ∙ www.sqe.com
  2. 2. Jennifer Bonine tap|QA, Inc. Jennifer Bonine is a VP of global delivery and solutions for tap|QA Inc., a global company that specializes in strategic solutions for businesses. Jennifer began her career in consulting, implementing large ERP solutions. She has held executive level positions leading development, quality assurance and testing, organizational development, and process improvement teams for Fortune 500 companies in several domains. In a recent engagement for one of the world’s largest technology companies, Jennifer served as a strategy executive and in corporate marketing for the C-Suite. In her career, she has had several opportunities to build global teams from the ground up and has been fortunate to see how many of the world’s top companies operate from the C-Suite viewpoint.
  3. 3. 4/11/2014 1 © The Insights Group Ltd, 2009. All rights reserved. © The Insights Group Ltd, 2009. All rights reserved Insights Discovery and Insights Learning Systems were originated by Andi and Andy Lothian. Insights, Insights Discovery and the Insights Wheel are registered trademarks of The Insights Group Ltd. . What’s Your Leadership IQ? Beginning the Journey Facilitated By: Jennifer Bonine © The Insights Group Ltd, 2009. All rights reserved. Logistics for the day . • Training starts at 8:30 am • Break between 9:15 and 9:45 am • Plan to end at 12
  4. 4. 4/11/2014 2 © The Insights Group Ltd, 2009. All rights reserved. Ground Rules • Cell phones to vibrate • Open minds • Listen • Contribute to session will get more out of it – Participation is key • Be present • This is for you soak it in © The Insights Group Ltd, 2009. All rights reserved. Agenda for Session • I’ll talk • Then you’ll talk • We will all move around and do some activities • Then I’ll talk some more • You’ll talk some more • We all leave with a better understand yourselves as leaders and how to have maximum impact as a leader leveraging strengths in your teams
  5. 5. 4/11/2014 3 © The Insights Group Ltd, 2009. All rights reserved. Speed Chat • Take a card • Get to as many people in the room as you can and write their responses down on your card • Ask your question then make sure you give your response to that person’s question © The Insights Group Ltd, 2009. All rights reserved. Leadership IQ • Focuses on improving personal, interpersonal and team effectiveness • Improves sales effectiveness, leadership , and team dynamics – Proven to increase effectiveness and reduce time to implement solutions : Software and solutions – Sales teams – Healthcare • Provides a simple framework and common language – Verbal and Visual • Developed specifically for the work environment • “Next Generation” system based on the work of Carl Jung
  6. 6. 4/11/2014 4 © The Insights Group Ltd, 2009. All rights reserved. Sure glad the hole isn’’’’t at our end. © The Insights Group Ltd, 2009. All rights reserved. What Do You Think? Harvard Business Review 2002 What percentage of business issues are due to the lack of inter-personal communication skills not the competencies of the parties? 87%
  7. 7. 4/11/2014 5 © The Insights Group Ltd, 2009. All rights reserved. The Steps to Personal Effectiveness Step 1 Explore and discover more about yourself Step 2 Learn how to recognize and appreciate others’ differences Step 3 Learn how to adapt your behaviour to interact more effectively with others Step 4 Take action and put your learning into practice Page 4 © The Insights Group Ltd, 2009. All rights reserved. “All our knowledge has its origins in perceptions.” Leonardo da Vinci Compass Learning Guide – The Key to Personal Effectiveness – Section 1.3
  8. 8. 4/11/2014 6 © The Insights Group Ltd, 2009. All rights reserved. Perception You will see the world differently from the way other people see it. Page 7 © The Insights Group Ltd, 2009. All rights reserved. © The Insights Group Ltd, 2009. All rights reserved. nsights Discovery and Insights Learning Systems were originated by Andi and Andy Lothian. Insights, Insights Discovery and the Insights Wheel are registered trademarks of The Insights Group Ltd.
  9. 9. 4/11/2014 7 © The Insights Group Ltd, 2009. All rights reserved. INTR 4.2 Perception Perception News Flash: Cmabrigde Uinervtisy Rscheearch Aoccdrnig to a rscheearch at Cmabrigde Uinervtisy, it deosn't mttaer in waht oredr the ltteers in a wrod are, the olny iprmoetnt tihng is taht the frist and lsat ltteer be at the rghit pclae. The rset can be a taotl mses and you can sitll raed it wouthit porbelm. Tihs is bcuseae the huamn mnid deos not raed ervey lteter by istlef but the wrod as a wlohe. The mind interprets patterns based on past experience – or on patterns it already knows Compass Learning Guide – The Key to Personal Effectiveness – Section 1.3
  10. 10. 4/11/2014 8 Compass Learning Guide – The Key to Personal Effectiveness – Section 1.3 Ladder of Inference Event Emotion Judgement Perception Interpretation Something happens! 1. I notice it (see, hear, feel, smell something) 2. I give meaning to what I noticed Action 3. I have a feeling response to the meaning I gave my perception 4. I evaluate situations & people as good, bad, nice, mean in reaction to what I felt © The Insights Group Ltd, 2009. All rights reserved. Insights Discovery and Insights Learning Systems were originated by Andi and Andy Lothian. Insights, Insights Discovery and the Insights Wheel are registered trademarks of The Insights Group Ltd. Page 9
  11. 11. 4/11/2014 9 M R I OST ESPECTFUL NTERPRETATION © The Insights Group Ltd, 2009. All rights reserved. Insights Discovery and Insights Learning Systems were originated by Andi and Andy Lothian. Insights, Insights Discovery and the Insights Wheel are registered trademarks of The Insights Group Ltd. © The Insights Group Ltd, 2009. All rights reserved. Iceberg Model Environment BehaviourBehaviourBehaviourBehaviour Capability Judgement Skills Knowledge Beliefs & Values Identity & Purpose
  12. 12. 4/11/2014 10 © The Insights Group Ltd, 2009. All rights reserved. Interpersonal Communication According to Albert Mehrabian: • 7% Words - Literal • 38% Tone of Voice - Interpretation • 55% Context, Body Language - Interpretation • In other words Communication is 7% about WHAT you say and 93% about WHO you say it to! © The Insights Group Ltd, 2009. All rights reserved. How many times do they bounce the 2 basketballs?
  13. 13. 4/11/2014 11 © The Insights Group Ltd, 2009. All rights reserved. © The Insights Group Ltd, 2009. All rights reserved Insights Discovery and Insights Learning Systems were originated by Andi and Andy Lothian. Insights, Insights Discovery and the Insights Wheel are registered trademarks of The Insights Group Ltd. . Leadership in Color © The Insights Group Ltd, 2009. All rights reserved. cheerful reflective concise challenging caring assertive enthusiastic determined firm factual well-argued reliable accommodating objective active steady fun sensitive accurate tactful driving constant structured harmonious strong-willed purposeful convincing cautious calculating amenable persuasive patient influencing diplomatic logical sociable outgoing courageous co-operative forceful conventional optimistic mobile friendly stable consistent decisive correct loyal calm daring analytical engaging exactimpulsive realistic Page 12
  14. 14. 4/11/2014 12 © The Insights Group Ltd, 2009. All rights reserved. cheerful reflective concise challenging caring assertive enthusiastic determined firm factual well-argued reliable accommodating objective active steady fun sensitive accurate tactful driving constant structured harmonious strong-willed purposeful convincing cautious calculating amenable persuasive patient influencing diplomatic logical sociable outgoing courageous co-operative forceful conventional optimistic mobile friendly stable consistent decisive correct loyal calm daring analytical engaging exactimpulsive realistic cheerful reflective concise challenging caring assertive enthusiastic determined firm factual well-argued reliable accommodating objective active steady fun sensitive accurate tactful driving constant structured harmonious strong-willed purposeful convincing cautious calculating amenable persuasive patient influencing diplomatic logical sociable outgoing courageous co-operative forceful conventional optimistic mobile friendly stable consistent decisive correct loyal calm daring analytical engaging exactimpulsive realistic © The Insights Group Ltd, 2009. All rights reserved. Insights Discovery Color Energies Competitive Demanding Determined Strong-willed Purposeful Sociable Dynamic Demonstrative Enthusiastic Persuasive Caring Encouraging Sharing Patient Relaxed Cautious Precise Deliberate Questioning Formal Aggressive Controlling Driving Overbearing Intolerant Excitable Frantic Indiscreet Flamboyant Hasty Docile Bland Plodding Reliant Stubborn Stuffy Indecisive Suspicious Cold Reserved Fiery Red Energy Sunshine Yellow Energy Cool Blue Energy Earth Green Energy
  15. 15. 4/11/2014 13 © The Insights Group Ltd, 2009. All rights reserved. Let’s Talk Colors Do it NOW Do it TOGETHER Do it HARMON- IOUSLY Do it RIGHT © The Insights Group Ltd, 2009. All rights reserved. Card Game exercise • Take 2 cards of each color • Read the cards • Keep the cards that you feel most represent you as a person or how you see yourself • Trade away the cards to others that you don’t feel represent you • Make sure all the cards you have left are cards that you feel represent you
  16. 16. 4/11/2014 14 © The Insights Group Ltd, 2009. All rights reserved. Cool Blue Energy Overview Approach to life high standards and correct Goals understanding Seen by others as analytical and distant © The Insights Group Ltd, 2009. All rights reserved. Earth Green Energy Overview Approach to life Focus on stability, values and supporting others Goals harmony Seen by others as mild and docile
  17. 17. 4/11/2014 15 © The Insights Group Ltd, 2009. All rights reserved. Sunshine Yellow Energy Overview Approach to life fun and interaction Goals recognition Seen by others as disorganised © The Insights Group Ltd, 2009. All rights reserved. Fiery Red Energy Overview Approach to life inner certainty focus on action Goals personal achievement and meeting challenges Seen by others as impatient
  18. 18. 4/11/2014 16 © The Insights Group Ltd, 2009. All rights reserved. Your Color Mix We each have all four color energies within us; it is the combination of the four energies that creates the unique YOU. © The Insights Group Ltd, 2009. All rights reserved. With your group brainstorm ON SELECTED COLOR THAT YOU IDENTIFY MOST WITH •What might be 1-2 effective ways to manage or motivate an individual with this color energy preference •What might be 1-2 things that are not productive for this color energy or things that inhibit them from being successful •Any behaviors that you feel may be misinterpreted by other colors •Each energy group will report out
  19. 19. 4/11/2014 17 © The Insights Group Ltd, 2009. All rights reserved. Are active and move in a positive and firm direction Have a strong determination that influences those they interact with Approach others in a direct and straightforward manner Seek an outcome that is specific and tangible Are single- minded and determined in their focus on results Individuals with a preference for Fiery Red energy © The Insights Group Ltd, 2009. All rights reserved. © The Insights Group Ltd, 2009. All rights reserved. Individuals with a preference for Earth Green energy © The Insights Group Ltd, 2009. All rights reserved. View the world through what they value and what is important to them Seek harmony and depth in relationships Prefer democratic approaches that respect the individual Ensure all individual perspectives are heard and considered in making choices or decisions Defend what they value with quiet determination and persistence
  20. 20. 4/11/2014 18 © The Insights Group Ltd, 2009. All rights reserved. Individuals with a preference for Cool Blue energy © The Insights Group Ltd, 2009. All rights reserved. Desire to know and understand the world around them Maintain a detached and objective standpoint Think things through before committing to action Like information to be accurate and complete before proceeding Value independence and intellect © The Insights Group Ltd, 2009. All rights reserved. Individuals with a preference for Sunshine Yellow energy © The Insights Group Ltd, 2009. All rights reserved. Radiate enthusiasm and encourage participation Enjoy and seek the company of others Have a desire to be involved Like to be noticed and appreciated for their contributions Approach others in a persuasive, engaging and inviting manner
  21. 21. 4/11/2014 19 © The Insights Group Ltd, 2009. All rights reserved. Recognizing Types Every time you meet someone you have the opportunity to practice your skill of recognizing and adapting to their color energies.Page 34 © The Insights Group Ltd, 2009. All rights reserved. Recognizing Types Step One... Do they “speak to think” (red/yellow) or “think then speak “(blue/green) Formal Quick Speak To think Relaxed Quiet Think to Speak Step Two... Are they more formal (blue/red) or relaxed/informal (green/yellow)
  22. 22. 4/11/2014 20 © The Insights Group Ltd, 2009. All rights reserved. Preferences – Introversion and Extraversion Quiet Observant Inward focus Depth Intimate Reserved Reflective Thoughtful Cautious Energetic Involved Outward focus Breadth Quick Action oriented Outspoken Bold EXTRAVERSIONINTROVERSION Compass Learning Guide – The Psychology of Self Understanding– Section 1.2 © The Insights Group Ltd, 2009. All rights reserved. Thinking and Feeling: Jung’s Rational Functions Formal, Impersonal, Analytical, Detached, Objective Strong- minded, Competitive, Correct, Task, Systems, Informal, Personal, Considerate, Involved, Subjective, Caring, Accommodating, Harmonious, Relationships, Morale Feeling Preference Thinking Preference Compass Learning Guide – The Psychology of Self Understanding– Section 1.3
  23. 23. 4/11/2014 21 © The Insights Group Ltd, 2009. All rights reserved. Think About Your Focus on Relationships and Your Focus on Task • How much energy do you put into improving the overall quality of your relationships? • How much energy do you put into completing tasks? © The Insights Group Ltd, 2009. All rights reserved. Think of one person you know well. What clues may indicate their use of the four colour energies? What colour energies do you see and not see? Recognising Types P 38
  24. 24. 4/11/2014 22 © The Insights Group Ltd, 2009. All rights reserved. © The Insights Group Ltd, 2009. All rights reserved.
  25. 25. 4/11/2014 23 © The Insights Group Ltd, 2009. All rights reserved. © The Insights Group Ltd, 2009. All rights reserved.
  26. 26. 4/11/2014 24 © The Insights Group Ltd, 2009. All rights reserved. Subject: Japan Manufacturing Excellence Exchange Program Trip I will be departing from Seattle International at 0830, Monday March 23, 2002 for Tokyo, Japan to participate in the said Program. I will be visiting Toyota and Panasonic over an 11-day period. Please familiarize yourself with these companies and forward your detailed questions about the processes and operations to me by March 10th so I can compile and organize them prior to my trip. A debrief will be held on April 12th at 1400 to review all aspects and learning from the trip. Sincerely, John M. Bluestein © The Insights Group Ltd, 2009. All rights reserved. Subject: Trip Gang! I did it! I was picked for the Japan program. Wish you could all go with me; we'd have a great time. I'll be leaving at the end of March and be gone for 2 weeks. Wish me luck! Alex P.S. If you want me to ask them anything while I am there, send me the stuff before I go.
  27. 27. 4/11/2014 25 © The Insights Group Ltd, 2009. All rights reserved. Subject: Your upcoming visit Dear Janice I am so pleased you are coming out. It will be a great chance for us to know each other better and for me to really understand what I can do to help you in your business. I'll pick you up at the airport when you arrive (you don't want to fight our traffic and goofy one-way streets) and I've booked you into a great little inn by the water. They have great service and the view of the water and mountains is spectacular. Looking forward to seeing you. P.S. Of course we'll have you to our house the first night to meet the family. Any favorite dishes we can cook up for you? © The Insights Group Ltd, 2009. All rights reserved. Subject: NEVERMIND Sent: Tuesday, Feb 7, 2001 2:27pm Subject: SEND ME YOUR PHONE # ASAP I NEED TO TALK TO YOU! Sent: Tuesday, Feb 7, 2001 2:25pm
  28. 28. 4/11/2014 26 © The Insights Group Ltd, 2009. All rights reserved. Customized Leadership Profile © The Insights Group Ltd, 2009. All rights reserved. Customized Profiles Strengths & Possible Weaknesses Value to the team Communication Strategies .
  29. 29. 4/11/2014 27 © The Insights Group Ltd, 2009. All rights reserved. With your group brainstorm ON SELECTED COLOR THAT YOU IDENTIFY MOST WITH •What might be 2-3 Strengths of your selected color energy that you bring to this team that you want to be leveraged •Each energy group will report out © The Insights Group Ltd, 2009. All rights reserved. Committing to Action & Personal Reflection: • As you continue your journey, think about: •What did I discover about myself as a leader? •What do I appreciate about the styles of others? •How will I adapt my behaviour to get better results? •What is my key action?
  30. 30. 4/11/2014 28 © The Insights Group Ltd, 2009. All rights reserved. Insights Learning Solutions • ½ Day to 3 day workshops – off or on-site • Can be customized by team needs • Modules on Sales Effectiveness, Leadership, Team dynamics (Teaming), Communication, Team and personal development, and Operational efficiencies for projects and teams • Follow-up personal coaching available as an offering © The Insights Group Ltd, 2009. All rights reserved. Jennifer Bonine jennifer@uprugame.org

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