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  • 1. ! BW5 Concurrent!Session! 11/13/2013!2:15!PM! ! ! ! ! ! "Managing Multiple Teams at Scale with Scrum and Lean" ! ! ! Presented by: Ken Pugh Net Objectives ! ! ! ! ! ! ! ! ! Brought(to(you(by:( ! ! ! 340!Corporate!Way,!Suite!300,!Orange!Park,!FL!32073! 888C268C8770!E!904C278C0524!E!sqeinfo@sqe.com!E!www.sqe.com
  • 2. ! ! !!Ken!Pugh! !!Net!Objectives! ! A fellow consultant with Net Objectives, Ken Pugh helps companies transform into lean-agile organizations through training and coaching. His special interests are in communication (particularly effectively communicating requirements), delivering business value, and using lean principles to deliver high quality quickly. Ken trains, mentors, and testifies on technology topics from object-oriented design to Linux/Unix. He has written several programming books, including the 2006 Jolt Award winner Prefactoring and his latest Lean-Agile Acceptance Test Driven Development: Better Software Through Collaboration. Ken has helped clients from London to Boston to Sydney to Beijing to Hyderabad. He enjoys snowboarding, windsurfing, biking, and hiking the Appalachian Trail. Reach Ken at ken.pugh@netobjectives.com!
  • 3. info@netobjec+ves.com00000000000 www.netobjec+ves.com 0 Managing&Mul)ple& Teams&at&Scale& with&Lean&and& Scrum& Ken"Pugh"" Fellow"Consultant" Net"objec6ves" 1" "Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved."" "29"October"2013"
  • 4. Ken"Pugh" Photo" Size:" """Height:"2.25" Posi6on:"" ""from"top"leP"corner" ""Horizontal"0.75"" ""Ver6cal"1." Picture""Style:"Simple"Black"" """Frame" " ken.pugh" @netobjec6ves.com" !  Fellow"Consultant" !  SAFe"Program"Consultant"" !  OOA&D,"Design"PaVerns,"Lean,"Scrum,"TestYDriven" Development" !  Over"2/5"century"of"soPware"development" experience" !  Author"of"seven"books,"including:" –  0Prefactoring:0Extreme0Abstrac+on,0Extreme0 Separa+on,0Extreme0Readability00(2006"Jolt"Award)" –  0Interface0Oriented0Design0 –  Lean0Agile0Acceptance0TestIDriven0Development:0 BeKer0SoLware0Through0Collabora+on0 No0code0goes0in0+ll0the0test0goes0on.0 A0journey0of0two0thousand0miles0begins0with0a0single0step.0 2" "Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved."" "29"October"2013"
  • 5. Lean"for"Execu6ves" Product"Porbolio"Management" Business"Product"Owner" Scaled"Agile"Framework" Business" ASSESSMENTS" CONSULTING" T RAINING " COACHING" Lean" Enterprise" Team" technical" process" Kanban"/"Scrum"" ATDD"/"TDD"/"Design"PaVerns" Emergent"Design" 3" Manag ement" Lean"Management" Project"Management" "Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved."" "29"October"2013"
  • 6. Overall"Rule" !  There"are"excep6ons"to"every"statement,"except"this" one.""" 4" "Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved."" "29"October"2013"
  • 7. Outline" !  Applica6on"Complexity"and"Size"" !  Lean"Principles"" !  Releasing"" !  Coordina6on"" –  Delivery"Team"" –  Program"" –  Porbolio"" !  Architecture"" !  Issues"" 5" "Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved."" "29"October"2013"
  • 8. Applica)on& Complexity&and& Size & & 6" """ "29"October"2013"
  • 9. Non"Complex"Applica6on"" !  Sam’s"Lawn"Mower"and"CD"Rental"Store"" !  CD"Rental"Applica6on" !  Features"/stories"" !  Check"Out"CD" –  Check"In"CD"and"charge"for"rental"" –  Track"inventory"" Ideas"Y>"Features"Y>"Delivered"Features" 7" "Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved."" "29"October"2013"
  • 10. Complex"Applica6on"(1)" New"York" Chicago" PiVsburgh" 8" "Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved."" "29"October"2013"
  • 11. Complex"Applica6on"(2)" !  As"a"pilot,"I"want"to"fly"directly"from"origin"(Chicago)"to" des6na6on"(Net"York)"to"save"6me"and"fuel"" !  Without"colliding"" Ideas"Y>"Epics"Y>"Features"Y>"Delivered"Feature" 9" "Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved."" "29"October"2013"
  • 12. Big"Size"(1)" !  IRS"Taxes"" !  Automate"verifica6on"of"tax"due"" !  Deliver"by"business"value"(e.g."percent"of"effort)"" –  Form"1040"" –  Schedule"A" –  Schedule"B" –  …."Etc.""" 10" "Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved."" "29"October"2013"
  • 13. Big"Size"(2)" !  Each"form"has"mul6ple"facets,"e.g."for"1040:" –  Get"WY2"data"" –  Get"filled"out"form"data""" !  Paper"" !  OnYline" !  Other"" –  Perform"calcula6on"checks"for"one"year" –  Perform"calcula6on"checks"for"mul6ple"years""" Ideas"Y>"Epics"Y>"Features"Y>"Delivered"Feature" 11" "Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved."" "29"October"2013"
  • 14. Lean&Principles& & 12" """ "29"October"2013"
  • 15. Some"Lean"Principles" !  Op6mize"the"whole"" !  Deliver"business"value"quickly" !  Build"quality"in""" !  Respect"people"" 13" "Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved."" "29"October"2013"
  • 16. Releasing & 14" """ "29"October"2013"
  • 17. Types"of"Items" !  Independently&Releasable&–&what&delivers&business&value& –  Minimum&Marketable&Feature&& –  Minimum&Business&Increment&& –  Poten)ally&Shippable&Increment&& !  Separately&Developable&& –  Story&& !  Concurrently&Developable&& –  Story&with&dependencies&&that&can&be&concurrently&&developed& !  &Dependently&Developable&& –  Stories&that&must&be&sequenced&by&dependencies&& 15" "Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved."" "29"October"2013"
  • 18. Separately&Developable" "& "& "Feature& Feature"& & One" Story"& Team& Second" Story& Team& 16" "Story& "Story& & "Story"& "& Team" Three& Feature"& Story& "Story& "Story"& Story& & "Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved."" "29"October"2013"
  • 19. Concurrently&Developable" "& "& "Feature& Feature"& & One" Story"& Team& Second" Story& Team& 17" "Story& "Story& & "Story"& "& Team" Three& Feature"& Story& "Story& "Story"& & & "Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved."" "29"October"2013"
  • 20. Dependently&Developable" "& "& "Feature& Feature"& & One" Story"& Team& Second" Story& Team& 18" "Story& "Story& & "Story"& "& Team" Three& Feature"& Story& "Story& "Story"& Story& & "Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved."" "29"October"2013"
  • 21. Priori)za)on&and&Sequencing&" !  To&get&things&out&quicker:& –  All&teams&should&use&same&priority&on&a&feature&& !  If&no&priority& –  Then&all&teams&should&use&same&sequence&& !  Large&differences&in&dura)on&may&alter&these&rules&& –  Lean&Principle&–&Op)mize&the&whole&and&deliver&quickly&& 19" "Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved."" "29"October"2013"
  • 22. Program& Coordina)on & 20" """ "29"October"2013"
  • 23. Op6on"One" !  Concurrently"developable"" –  Scrum"of"scrums"" –  Mee6ng"of"one"representa6ve"of"each"scrum"once/day"to" coordinate" 21" "Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved."" "29"October"2013"
  • 24. "Bigger"Planning"" !  More&people&"&more&dependencies&"&more&lookL ahead&& !  You&can’t&just&plan&scrum&to&scrum&& !  Divide&up&work&to&minimize& –  Code&conten)on&& –  Shared&resources&& –  CrossLteam&requirements&& 22" "Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved."" "29"October"2013"
  • 25. Op6on"Two" !  Scrum"of"scrums"with"“lookYahead”"" Sprint"N" Sprint"N+1" Sprint"N+2" Sprint"N+3" Team"1" Team"2" Team"3"" 23" "Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved."" "29"October"2013"
  • 26. Op6on"Three"" !  Larger"Itera6on"containing"sprints"" #""""""""Big"Sprint""="PSI"(Poten6ally"Shippable"Increment)"""""""""$" Plan" Sprint"I" Sprint"II" Sprint"III" Sprint"IV" Demo"" Team"1" Team"2" Team"3"" 24" "Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved."" "29"October"2013"
  • 27. Op6on"Three"Expanded" !  PSI"with"“lookYahead”"" PSI"N" PSI"N+1" PSI"N+2" PSI"N+3" Program" 25" "Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved."" "29"October"2013"
  • 28. Levels & 26" """ "29"October"2013"
  • 29. Small"Size"–"One"Level"" Level& Input& Output& Team& Features& Delivered" Features"& Ideas"Y>"Features"Y>"Delivered"Features" Product"Owner"""Team" 27" "Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved."" "29"October"2013"
  • 30. Large"Size"–"Three"Levels"" Level& Input& Output& Porbolio& Ideas& Epics/Projects"& Program"& Epics/Projects& Features"& Team& Features& Delivered" Features"& Ideas""""""Y>""""Epics/Projects""""Y>"""""Features""""Y>""""Delivered"Features" Porbolio""""""""""""""""""""Program/Product""""""""Team"" Management""""""""""""Management"/" """"""""""""""""""""""""""""""""""""Owner" 28" "Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved."" "29"October"2013"
  • 31. Levels" Level& Porbolio& Program"& Team& 29" "Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved."" "29"October"2013"
  • 32. ""Kanban""""""""""""""""""""""""""""Scrum"" Ideas"Y>"Epics"Y>"Features"Y>"Delivered"Feature" Porbolio""""""""""""Program/Product"""""""Team"" Management"""Management"/" """"""""""""""""""""""""""""Owner" Lean" 30" "Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved."" "29"October"2013"
  • 33. Team & 31" """ "29"October"2013"
  • 34. Roles" !  Product"Owner"" !  Scrum"Master"" !  Implementers"(Developers,"Testers)"" Ready" Retrospect Demo Plan Commit Execute 32" "Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved."" "29"October"2013"
  • 35. Cross"Func6onal"Teams" !  Decreases"coordina6on"of"shared"resources"" !  E.G."UI,"mid6er,"database,"testers,"etc."on"each"team" 33" "Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved."" "29"October"2013"
  • 36. Program & 34" """ "29"October"2013"
  • 37. Program Flow Flow"like"Team"flow,"but"over"“super"itera6on”"" Ready" 35" Plan Commit Execute Demo "Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved."" Retrospect "29"October"2013"
  • 38. Roles" !  Program&Owner&(Product&Manager)&–&“super&product& owner”&& !  Technology&Owner&/&System&Architect&–&architectural& guidance&& !  System&Team&–&provides&program&level&support&& !  Release&Manager&–&coordinates&release&at&program& level& 36" "Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved."" "29"October"2013"
  • 39. !  Op)mize&the&Whole& –  Individual&team&op)miza)on&may&not&be&op)mum&for&the& en)re&flow&& !  Coordina)on&of&the&Flow&& –  IntraLteam&coordina)on&different&from&interLteam& coordina)on&& 37" "Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved."" "29"October"2013"
  • 40. Typical"Organiza6onal"Structure" Inspired"by"Dan"North,"BSC/ADP"2012" 38" "Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved."" "29"October"2013"
  • 41. The"Nature"of"Our"Work" 39" "Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved."" "29"October"2013"
  • 42. We"Manage"This"Way" even"though"our"value"flows"this"way" 40" "Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved."" "29"October"2013"
  • 43. where&is&)me&&our& What"percent"of"our"6me"do"we"spend"working"versus"waitng?" )me&being&spent?& How"would"you"know?" No"one"is"managing"this"in"most"companies." Wai)ng& Wai)ng& Wai)ng& Wai) Adding&Value& Adding&Value& Adding&Value& 41" ng& Wai)ng& g& ai)n W Adding&Value& Adding&Value& Adding&Value& "Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved."" "29"October"2013"
  • 44. Continuous Inter-team Coordination !  Teams visit other teams !  Including backlog grooming, sprint planning, daily standups, demo 42" "Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved."" "29"October"2013"
  • 45. Continuous System Integration !  Integrate entire user story !  Develop by intention –  Define interfaces –  Integrate –  Then add functionality 43" "Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved."" "29"October"2013"
  • 46. PorYolio& & 44" """ "29"October"2013"
  • 47. Roles"" !  Porbolio"Management"" –  Determine"capacity"alloca6ons"to"programs"" –  Epic"approval"" 45" "Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved."" "29"October"2013"
  • 48. Business"Value" !  Measure"business"value" !  Es6mate"at"the"top"" –  Use"rela6ve"es6mates"" !  Es6mate"effort"on"large"stuff"" !  Determine"Bang"for"the"Buck"(ROI)" !  Can"work"down"to"other"levels"" 46" "Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved."" "29"October"2013"
  • 49. Planning"and"Opera6ons" !  At"each"level"" –  Rolling"wave"planning" –  Appropriate"decision"making"" –  Feedback" –  Make"everything"visible"(transparent)"" Lean"Principle"–"Respect"People"" 47" "Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved."" "29"October"2013"
  • 50. Architecture& & 48" """ "29"October"2013"
  • 51. Architecture" !  Architecture&/&Design&should&be&“first&class”&ci)zen&& Porbolio" Program" Team"" 49" Enterprise"Architecture" System"Architecture" Design"" "Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved."" "29"October"2013"
  • 52. Emergent Design and Architecture !  Complexity and changing requirements makes centralized decision making inefficient !  Design by those who implement specific functionality !  At scale, some intentional architecture necessary –  Excessive redesign slows time-to-market –  Some capabilities can/should be anticipated –  Teams not always able to synchronize, thus creating divergence –  Cross-cutting architectural and user requirements 50" "Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved."" "29"October"2013"
  • 53. Intentional Architecture !  Just in time architectural elaboration !  Assumes incremental implementation !  Relies on feedback from teams 51" "Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved."" "29"October"2013"
  • 54. Issues & 52" """ "29"October"2013"
  • 55. ATDD"" !  Building&quality&in&is&cri)cal&& –  Par)cularly&for&dependencies&& –  If&not,&who’s&at&fault?&& !  Acceptance&Test&Driven&Development&for&the&Feature& –  Defines&feature&& –  Provides&tests&for&TDD&&& !  Test&Driven&Development&for&the&stories&& –  Lean&Principle&–&Build&Quality&In& 53" "Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved."" "29"October"2013"
  • 56. Commitment&& !  Commitment&is&not&oneLway&&& !  A&team&commits&to&deliver&&&& !  Management&commits&to&eliminate&impediments&and& address&risks & && !  &If&management&fails&to&meet&its&commitment,&the& team&can&only&try&their&best&to&meet&theirs& 54" "Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved."" "29"October"2013"
  • 57. Net"Objec6ves"–"Gold"Partner" ®"" We"are"the"premier"provider"of"SAFe"related"consul6ng"and" training,"having"done"scaled"Agile"for"a"decade.""We"are"the" primary"contributors"to"SAFe’s"code"quality"material"sec6on." SAFe&related&services&  Porbolio"Management"  Product"Manager"&"Product" Owner"Training"  Quickstarts"Y"customizable"  SAFe"Kanban" Technical&Training& 1.  Design"PaVerns" 2.  ATDD"/"TDD" 3.  Emergent"Design" See"www.netobjec6ves.com/ safe" 55" "Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved."" "29"October"2013"
  • 58. Not&an&Ending,& But&a&Beginning & 56" """ "29"October"2013"
  • 59. Outline"(Review)" !  Applica6on"Complexity"and"Size"" !  Lean"Principles"" !  Releasing"" !  Coordina6on"" –  Porbolio" –  Program"" –  Team" Program" Team !  Architecture"" !  Issues"" 57" Epic"" Portfolio "Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved."" Feature Story Feature Story "29"October"2013"
  • 60. !  Thank"you"" !  Please"fill"out"evalua6ons"" 58" "Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved."" "29"October"2013"
  • 61. info@netobjec+ves.com00000000000 www.netobjec+ves.com 0 Supplemental& 59" "Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved."" "29"October"2013"
  • 62. Delay & 60" """ "29"October"2013"
  • 63. When&adding&value&is& delayed?& •  Getting requirements and using them •  Creating bug and its detection •  Two groups out of sync 61" "Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved."" "29"October"2013"
  • 64. The"Whole"Picture" 62" "Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved."" "29"October"2013"
  • 65. Request & Design& Approve & Review & Reqts" Sign&Off & Code& Analysis" Test& Deploy & 1.&Iden)fy&the&ac)ons&taken&in&the&value&stream& 63" "Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved."" "29"October"2013"
  • 66. Request & Approve & Reqts" Sign&Off & Analysis" 0.5"hrs" 8"hrs" 160"hrs" 8"hrs" 100"hrs" Design& Review & Code& Test& Deploy & 120"hrs" 2"hrs" 280"hrs" 240"hrs" 8"hrs" 1."Iden6fy"the"ac6ons"taken"in"the"value"stream" 2.&What&was&the&real&)me&from&start&to&finish&of&the&ac)on?& 64" "Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved."" "29"October"2013"
  • 67. Request & Approve & Reqts& Sign&Off & 1"/"7"hrs " 40"/"60"hrs" 8hrs" 100"hrs" 0.5"/"0.0"hr " .1"/"7.9"hrs " 60"/"100"hrs" 0.5"hrs" 8"hrs" 160"hrs" Design& Review& & 2"/"0"hrs " 120"hrs" 2"hrs" 40"/"80"hrs" Code& Analysis& 80"/"200"hrs" Test& 40"/"200"hrs" Deploy & 280"hrs" 240"hrs" 8"hrs" 3"/"5"hrs " 1."Iden6fy"the"ac6ons"taken"in"the"value"stream" 2."What"was"the"real"6me"from"start"to"finish"of"the"ac6on?" 3.&What&was&the&average&)me&working&on&this&vs&working&on&other&things?& 65" "Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved."" "29"October"2013"
  • 68. Request & 0.5"/"0.0"hr " Approve & 320$hrs$ .1"/"7.9"hrs " Reqts& 80$hrs$ 60"/"100"hrs" 320$hrs$ Analysis& 1"/"7"hrs " 160"hrs" 8"hrs" 0.5"hrs" Sign&Off & 80$hrs$ 40"/"60"hrs" 8hrs" 100"hrs" 80$hrs$ Review& & Design& 40"/"80"hrs" 120"hrs" 160$hrs$ 2"/"0"hrs " 2"hrs" Code& 80$hrs$ 80"/"200"hrs" Test& 80$hrs$ 280"hrs" 40"/"200"hrs" Deploy & 80$hrs$ 240"hrs" 3"/"5"hrs " 8"hrs" 1."Iden6fy"the"ac6ons"taken"in"the"value"stream" 2."What"was"the"real"6me"from"start"to"finish"of"the"ac6on?" 3."What"was"the"average"6me"working"on"this"vs"working"on"other"things?" 4.&Iden)fy&)me&between&ac)ons& 66" "Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved."" "29"October"2013"
  • 69. Request & 0.5"/"0.0"hr " Approve & 320"hrs" .1"/"7.9"hrs " Reqts& 80"hrs" 60"/"100"hrs" 320"hrs" Analysis& 1"/"7"hrs " 160"hrs" 8"hrs" 0.5"hrs" Sign&Off & 80"hrs" 40"/"60"hrs" 8hrs" 100"hrs" 80"hrs" Review& & Design& 40"/"80"hrs" 160"hrs" 2"/"0"hrs " 2"hrs" 120"hrs" 20%$rejected$ Repeat$1X$ Code& 80"hrs" 80"/"200"hrs" Test& 80"hrs" 40"/"200"hrs" Deploy & 80"hrs" 240"hrs" 280"hrs" 3"/"5"hrs " 8"hrs" 65%$defec1ve$ Repeat$3X$ 1."Iden6fy"the"ac6ons"taken"in"the"value"stream" 2."What"was"the"real"6me"from"start"to"finish"of"the"ac6on?" 3."What"was"the"average"6me"working"on"this"vs"working"on"other"things?" 4."Iden6fy"6me"between"ac6ons" 5.&Iden)fy&any&loop&backs&required& 67" "Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved."" 29"October"2013" "29"October"2013"
  • 70. Request & 0.5""/"0.0"hrs 0.5&/"0.0"hrs" " Reqts& Approve & 320"hrs" .1&/"7.9"hrs .1"/"7.9"hrs " 80"hrs" 60"/"100"hrs" 320"hrs" Analysis& 1"/"7"hrs " 160"hrs" 8"hrs" 0.5"hrs" Sign"Off Sign&Off & 80"hrs" 40"/"60"hrs" 8"hrs" 8hrs" 100"hrs" 80"hrs" Review& & Design& 40"/"80"hrs" 160"hrs" 2"/"0"hrs " 2"hrs" 120"hrs" 20%"rejected" Repeat"1X" Code& 80"hrs" 80"/"200"hrs" Test& 80"hrs" 40"/"200"hrs" Deploy & 80"hrs" 240"hrs" 280"hrs" 3"/"5"hrs " 8"hrs" 65%"defec6ve" 65%"defec6ve" Repeat"3X" Repeat"3X" 509"hrs" 509&hrs& PCE&=&&&&&&&&&&&&&&&&&&&&&&&&&&&&=&14.9%& 3433"hrs" 3433&hrs& 1."Iden6fy"the"ac6ons"taken"in"the"value"stream" 2."What"was"the"real"6me"from"start"to"finish"of"the"ac6on?" 3."What"was"the"average"6me"working"on"this"vs"working"on"other"things?" 4."Iden6fy"6me"between"ac6ons" 5."Iden6fy"any"loop"backs"required" &Avg&Time&Worked&& Avg"Time"Worked"" 6.&Calculate&Process&Cycle&Efficiency:& Total&Cycle&Time& Total"Cycle"Time" 68" "Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved."" "29"October"2013"
  • 71. Request & 0.5""/"0.0"hrs " Approve & 320"hrs" .1"/"7.9"hrs " Reqts& 80"hrs" 60"/"100"hrs" 320"hrs" Analysis& 1"/"7"hrs " 160"hrs" 8"hrs" 0.5"hrs" Sign&Off & 80"hrs" 40"/"60&hrs" 8hrs" 100"hrs" 80"hrs" Review& & Design& 40"/"80"hrs" 160"hrs" 2"/"0&hrs " 2"hrs" 120"hrs" 20%"rejected" Repeat"1X" Code& 80"hrs" 80"/"200&hrs" Test& 80"hrs" Deploy & 40"/"200&hrs" 80"hrs" 8"hrs" 240"hrs" 280"hrs" 65%"defec6ve" 65%"defec6ve" Repeat"3X" Repeat"3X" 3"/"5"hrs " 3433&–&509&=&2924 & "Which"gives"a"beVer"return?" Gezng"beVer"at" what"you"do" 69" "Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved."" Elimina6ng" delays"between" what"you"do" "29"October"2013"