Cloud computing opportunity and challenge for european foundations and grantees


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Cloud Computing: The Opportunity and Challenge for European Foundations and their Grantees

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  • Topic #3: Self-sufficiency Case study: Nyaya Health Wiki. Featured project, NetSquared FACT Challenge 2010. Published in Public Library of Science Involved Actors:  Hospitals Doctors Academics
  • Cloud benefits Foundation ’s strategic goals, economics and and IT. IT benefits from a simplified evironment for integration and scale, as well as as easier user experiences.
  • Show short video testimony to highlight promise of Cloud Computing
  • Tech Data Proprietary - For internal use only Tech Data Proprietary - For internal use only Tech Data Proprietary - For internal use only
  • Swedish Red Cross Case Study (Microsoft - Sweden - Nonprofit - Video) Migration from Lotus Notes to Microsoft Online Services 20% cost savings realized by outsourcing messaging and calendaring
  • Cloud computing opportunity and challenge for european foundations and grantees

    1. 1. Cloud Computing: The Opportunity and Challenge for European Foundations and their Grantees 25 May 2011 2011 Annual General Assembly and Conference European Foundation Centre
    2. 2. Page An interest in how web-based (cloud) services can be leveraged to achieve impact goals Cloud computing enables organizations to access online their data and software on computers located elsewhere.
    3. 3. Recent trends <ul><li>Economic crisis = acute need and fewer resources </li></ul><ul><li>Increased accountability and demonstration of impact </li></ul><ul><li>Greater opportunity and need to collaborate </li></ul><ul><li>Increased need for transparency and shared data </li></ul><ul><li>Focus on digital inclusion </li></ul><ul><li>Proliferation of mobile technologies </li></ul><ul><li>Increased use of crowdsourcing </li></ul><ul><li>Mandate to reduce energy use </li></ul>Page
    4. 4. Page On a scale of 1 (low) to 10 (high), how important is the consideration of web-based solutions to your: Why? <ul><li>Current programs and impact? </li></ul><ul><li>Future programs and impact? </li></ul>Introduce yourself and briefly provide some context
    5. 5. Our collective experience in the social benefit sector has been focused on strengthening organizations through intelligent adoption of technology. <ul><li>Eamon Stack, CEO, Enclude </li></ul><ul><li>Melissa Pailthorp, Senior Manager, Microsoft Community Affairs </li></ul><ul><li>Deepak Puri, Director of Cloud Computing, VMware </li></ul><ul><li>Facilitator: Rebecca Masisak, Vice Chair, Fundacja TechSoup (TechSoup Europe) </li></ul>Page
    6. 6. Effective use of technology starts with an idea <ul><li>Putting client data and assessments into digital format to determine service needs; </li></ul><ul><li>Enabling the public to access materials such as oral history recordings, archival photographs, and genealogical information; </li></ul><ul><li>Releasing public policy alerts to mobilize members and supporters; </li></ul><ul><li>Screening benefits and eligibility online for elderly individuals; </li></ul><ul><li>Providing opportunities for autistic adolescents to communicate using technology; </li></ul><ul><li>Making exhibits available on-line so that teachers can use them in their classrooms; </li></ul><ul><li>Digitizing artifact collections to create a virtual vault; and </li></ul><ul><li>Employing YouTube videos for therapy with children. </li></ul>Source: The Johns Hopkins Nonprofit Listening Post Project Information Technology Sounding, 2009
    7. 7. Beyond cost savings to enhancing nonprofit program and service delivery Source: The Johns Hopkins Nonprofit Listening Post Project Information Technology Sounding, 2009
    8. 8. Overcoming challenges requires collaboration Source: The Johns Hopkins Nonprofit Listening Post Project Information Technology Sounding, 2009
    9. 9. <ul><li>Funder coalitions to address social need </li></ul><ul><li>Multi-sector collaboration (public / private) to share information </li></ul><ul><li>Broad dissemination of data across multiple geographies and organizations </li></ul>Page When looking at examples of cloud-based solutions in the social benefit sector, we see central themes, including:
    10. 10. Global Health Delivery Page 13
    11. 12. “ Radical Philanthropy:” Singapore-based, Lien Foundation collaborates with IT company to provide support to preschoolers in need.
    12. 13. Page Supporting rural agricultural production
    13. 14. Page Cloud tools are enabling transparency in the philanthropic sector.
    14. 15. Page And enabling increased flows of philanthropic support and information to help combat disease and improve global access.
    15. 16. Is the philanthropic sector fully benefitting from technology solutions generally and web-based tools specifically?
    16. 17. Why should foundations care? Page
    17. 18. Bleeding edge to leading edge <ul><li>Cloud services are expected to generate revenues of almost €35 billion in Europe by 2014. </li></ul><ul><li>80% of USA Fortune 1000 companies will use some kind of cloud computing service, 20% of businesses will own no IT Resources. </li></ul><ul><li>25% of cloud computing licenses are used by Irish NGOs. </li></ul>Page
    18. 19. The Promise, and the Peril <ul><li>Where ’s my information? </li></ul><ul><li>I can ’t control what I don’t own! </li></ul><ul><li>Keep your hands off my data! </li></ul><ul><li>What if the cloud shuts down? </li></ul>Page
    19. 20. Carmichal Center Page
    20. 21. New NDI Model for Applications delivered through the Cloud Afghanistan Delivered from the Cloud as SAAS Internal Software Egypt Sudan Software that was developed in house has been moved to the cloud and can now be delivered remotely.
    21. 22. NDI Migrating Software to the Cloud Software Application OS (Windows) Hardware Take current software programs and package them in a ‘Virtual Machine’ (without having to rewrite the application). This lets them run on any other computer with vSphere without having to reconfigure them. Cloud Confidential Software Application OS (Windows) Hardware Hypervisor (vSphere) Hypervisor (vSphere) Software Application OS (Windows) Cloud Based Service Provider Programs can be delivered remotely from the cloud with no local installation needed.
    22. 23. Page Imagine the potential for foundations and their grantees
    23. 24. For which of these areas have you seen benefits from web-based solutions? <ul><li>Grants/Financial Management </li></ul><ul><li>Email Outreach </li></ul><ul><li>Social Media/Outreach </li></ul><ul><li>Shared Collaboration </li></ul><ul><li>Constituency Data Management </li></ul><ul><li>Outcomes/Impact Assessment </li></ul><ul><li>More than one </li></ul><ul><li>Other </li></ul>
    24. 25. What barriers do you see? <ul><li>Security </li></ul><ul><li>Privacy </li></ul><ul><li>Cost </li></ul><ul><li>Quality of Service </li></ul><ul><li>Integration with existing technologies and data </li></ul><ul><li>Other </li></ul>
    25. 26. Web-based Solutions – More Case Studies Page
    26. 28. C3: Colorectal Cancer Coalition – entire workforce operating in the cloud
    27. 29. Swedish Red Cross <ul><li>Challenge: Difficult to maintain and use separate systems for constituent communications </li></ul><ul><li>Solution: Centralized messaging systems using Microsoft Online Services </li></ul><ul><li>Benefits: 20% cost savings realized by outsourcing messaging and calendaring </li></ul>Page
    28. 30. Standard Solutions Standard Solutions <ul><li>NEED: </li></ul><ul><li>CLIENT MANAGEMENT SYSTEM </li></ul><ul><li>COMPLIANT REPORTING SYSTEM </li></ul><ul><li>Non standardised record keeping </li></ul><ul><li>Non standard client processes </li></ul><ul><li>Burdensome manual reporting </li></ul><ul><li>Resource demanding </li></ul>Standard Solutions <ul><li>Donated ONLINE CRM </li></ul><ul><li>Agreed standards of record keeping </li></ul><ul><li>Integrated Reporting </li></ul><ul><li>Compliance with Health Research Beureau </li></ul><ul><li>Support for other Processes - fundraising </li></ul>ADDICTION TREATMENT CENTRES - HRB SOLUTION: INTEGRATED CLIENT MGT & REPORTING
    29. 31. Standard Solutions Standard Solutions <ul><li>CLOUD BENEFITS: </li></ul><ul><li>Cost effective implementation </li></ul><ul><li>Remote access </li></ul><ul><li>Package and template solution </li></ul><ul><li>Intellectual Property held in Trust </li></ul><ul><li>Batch annual update / upgrade </li></ul>Standard Solutions <ul><li>Other therapies – family, alternative </li></ul><ul><li>Methadone - Needle Exchange </li></ul><ul><li>Medical & Urine tests </li></ul><ul><li>Group Processes - training </li></ul><ul><li>Resource Management </li></ul>ADDICTION TREATMENT CENTRES – HRB ICT FOR FUTURE SUCCESS SOLUTION : SINGLE SHARED INFO SYSTEM
    30. 32. Standard Solutions Standard Solutions <ul><li>CHALLENGES: </li></ul><ul><li>AGREEMENT </li></ul><ul><li>Agree standards of Client Mg / Rep </li></ul><ul><li>Resistance to using of technology </li></ul><ul><li>Fear of Data Protection regulation </li></ul><ul><li>No presidents – peer support </li></ul>Standard Solutions <ul><li>Engage with stakeholders early in process </li></ul><ul><li>Independence advice </li></ul><ul><li>Meet specific needs – special requests </li></ul><ul><li>Adequate training – promised from beginning </li></ul><ul><li>Deliver successful project </li></ul>ADDICTION TREATMENT CENTRES – HRB - SUCCESS SOLUTION: CONSULTANCY - TRAINING
    31. 35. New Options For Foundations and Charities Page Software Service Salesforce,com, Google docs, CRM online Custom Apps (programs developed internally) Standard Apps (Microsoft Office) Run Internally Office Service Provider Run Remotely (‘Cloud’) Run Programs Anywhere
    32. 36. Where to start ? Page
    33. 37. Constituent-Centric Information Single Shared Information System Communication People Organisations Projects Programmes Financial Transactions Cases Exceptions HR Planning Audit Trail & Tracking Data Model
    34. 38. Management Information System SINGLE SHARED INFORMATION SYSTEM ANALYSIS & REPORTING MGT DECISIONS Contacts, Interactions, Correspondence, Events etc Structured Reports, Analysis of Selected information Forecasting, Decision Making, Targeting, Tracking, Campaigns Management Information Year 1 Year 2
    35. 42. Further reading and sources <ul><li>TechSoup Global: Cloud Computing for Nonprofits </li></ul><ul><li> </li></ul><ul><li>Articles, blog posts and webinars aimed at exploring how the cloud can help organizations meet a variety of technology needs and find the best cloud computing options. </li></ul><ul><li>Digital Agenda: Commission seeks views on how best to exploit cloud computing in Europe </li></ul><ul><li> </li></ul><ul><li>The European Commission is seeking views from citizens, businesses, public administrations and other interested parties on how to fully benefit from 'cloud computing'. </li></ul><ul><li>NGOs overcoming the education curve to embrace cloud! </li></ul><ul><li> </li></ul><ul><li>Article by Nick Eyre, Director Fundacja TechSoup on how the cloud stands to transform the social sector. </li></ul>
    36. 43. Further reading and sources (cont’d) <ul><li>How to Develop a Cloud-Based Integrated IT System: ENCLUDE in Ireland </li></ul><ul><li> </li></ul><ul><li>Blog post by Eamon Stack, CEO of ENCLUDE in Ireland, which provides hands-on technology solutions and software donations for Irish charities. Disrupting Online Philanthropy: Technology and the Future of the Social Sector </li></ul><ul><li> </li></ul><ul><li>Monograph exploring how networked digital technologies – accessible large databases and powerful new visualization tools – are transforming philanthropy. </li></ul><ul><li>An Evaluation of Private Foundation Copyright Licensing Policies, Practices and Opportunities </li></ul><ul><li> </li></ul><ul><li>Project to explore how foundations treat the ownership and licensing of copyrights for the works they fund, either directly or indirectly. By Phil Malone / Berkman Center for Internet & Society at Harvard University (August 2009). </li></ul><ul><li>What is the Cloud and Why Does it Matter to Nonprofits? </li></ul><ul><li> </li></ul><ul><li>Cloud computing presentation by Dindo Fernandes for Microsoft NGO Days (February 2011). </li></ul>
    37. 44. Further reading and sources (cont’d) <ul><li>The Cloud Dividend: The economic benefits of cloud computing to business and the wider EMEA economy </li></ul><ul><li> </li></ul><ul><li>An EMC sponsored study by Centre for Economics and Business Research (Cebr), to help quantify the impact of cloud computing in terms of efficiency, productivity and economic growth in Europe (December 2010). </li></ul><ul><li>Philanthropy in the Cloud </li></ul><ul><li> </li></ul><ul><li>Blog post on Philanthropy 2173 , featuring NTEN Presentation by Lucy Bernholz (April 2009). </li></ul><ul><li>Cloud Computing for Small Nonprofits: Lessons Learned from 5 Years in the Cloud </li></ul><ul><li> </li></ul><ul><li>Blog post on by Judy Sohn, of the Colorectal Cancer Coalition (March 2010). </li></ul>
    38. 45. Further reading and sources (cont’d) <ul><li>Singapore Preschools to Receive USD $2 Million Cloud Computing Power from Lien Foundation and Foundation </li></ul><ul><li> </li></ul><ul><li>Press release by Lien Foundation and (May 2010). </li></ul><ul><li>Foundations Say Technology ‘Lagging’ </li></ul><ul><li> </li></ul><ul><li>Article on Philanthropy Journal about U.S. foundations’ adoption of cloud computing (November 2010). </li></ul><ul><li>2010 Grantmakers Information Technology Survey Report </li></ul><ul><li> </li></ul><ul><li>Technology Affinity Group (TAG) survey of grantmakers on how technology is used in the philanthropic sector (July 2010). </li></ul><ul><li>Global Washington Directory Map Project: </li></ul><ul><li> </li></ul><ul><li>Searchable database of the state of Washington’s academic centers, businesses, foundations and non-profit organizations engaged in global development. </li></ul>
    39. 46. Further reading and sources (cont’d) <ul><li>Crowdsourcing Industry Landscape </li></ul><ul><li> </li></ul><ul><li>Infographic by (May 2011). </li></ul><ul><li>Directory of crowdsourcing/crowdfunding services (typically using online technologies) </li></ul><ul><li> </li></ul><ul><li>Searchable directory by Many are cloud computing vendors leveraging the power of mass participation to get things done. </li></ul><ul><li>Nonprofits & Cloud Computing: A Guide to Navigating the Nonprofit Cloud </li></ul><ul><li> </li></ul><ul><li>Announcement of a series of free webinar events by NTEN (June 2011). </li></ul><ul><li>The Future of Cloud Computing - Opportunities for European Cloud Computing beyond 2010 </li></ul><ul><li> </li></ul><ul><li>Report by the European Commission Information Society (January 2010). </li></ul>
    40. 47. Free Cloud Tools (examples) <ul><li>Basecamp </li></ul><ul><li> </li></ul><ul><li>Dropbox </li></ul><ul><li> </li></ul><ul><li>Flickr </li></ul><ul><li> </li></ul><ul><li>Gapminder Desktop </li></ul><ul><li> </li></ul><ul><li>Mozy </li></ul><ul><li> </li></ul><ul><li>Slide Share </li></ul><ul><li> </li></ul><ul><li>Windows Live Essential </li></ul><ul><li> </li></ul>
    41. 48. Page Imagine the potential for foundations and their grantees