Soft skillss bc ppt

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Soft skillss bc ppt

  1. 1. SOFT SKILLS
  2. 2. INTRODUCTION Soft skills have more to do with who we are than what we know. Hard skills can be learned and perfected over time, soft skills are more difficult to acquire and change. The soft skills required for a doctor, for example, would be empathy, understanding, active listening and a good bedside manner.
  3. 3. WHAT IS SOFT SKILLS ? Sociologists may use the term soft skills to describe a person's "EQ" or " Emotional Intelligence Quotient" (as opposed to "IQ"). Soft skills are considered a complement to hard skills, which refer to a person's knowledge and occupational skills.
  4. 4. TYPES OF SOFT SKILLS The following Soft Skills Types can be distinguished: o Informative, instructive, explanatory Soft Skills. o Convincing, negotiating, decisive Soft Skills. o Listening and monitoring Soft Skills. o Communicative, socializing Soft Skills.
  5. 5. INFORMATIVE, INSTRUCTIVE, EXPLANATORY SOFT SKILLS Use of presentation material, flip charts or a white board will support verbal information.  Sometimes questions provide information on the degree of resistance within the audience. Explanations to an audience is by way of a presentation.
  6. 6. CONVINCING, NEGOTIATING, DECISIVE SOFT SKILLS.  Soft Skills are necessary. The art is to know when to be convincing or decisive and when enough time has been spent on negotiations. It is not possible to convince people by treating them in an aggressive or intimidating way.
  7. 7. LISTENING AND MONITORING SOFT SKILLS Listening is not only a matter of using the ears; it is also a matter of using the eyes. Listening means concentrating on what people are telling, expressing an interest in what they are saying, and ensuring that what is implied is, in fact, understood. So, ‘listening’ with the eyes is a way to ‘listen’ between the lines.
  8. 8. COMMUNICATIVE, SOCIALIZING SOFT SKILLS This Soft Skills type is a combination of the previous ones. Listening and speaking in a bi-directional way (interactively) Socializing is seen as a medium and long-term investment.
  9. 9. SIX SOFT SKILLS EVERYONE NEEDS Communication Skills Teamwork and Collaboration Adaptability Problem Solving Critical Observation Conflict Resolution
  10. 10. SOME EXAMPLES OF SOFT SKILLS ARE:- Interpersonal Skills Participates as a member of the Team Serves Client / Customers Exercises Leadership Negotiates Works with cultural diversity
  11. 11. WHEN IT COMES TO SOFT SKILLS, SHOW -- DON'T TELL Learn Soft Skills Take a Course Seek Mentors Volunteer
  12. 12. SOFT SKILLS ARE SUBJECTIVE AND MAY OR MAY NOT BE TRUE. THEY ARE OFTEN ASSOCIATED WITH PERSONAL ATTRIBUTES AND CHARACTER. SOME EXAMPLES INCLUDE: Motivated team player Strong communication skills Time management Organizational skills Good with children Reliable, responsible, committed
  13. 13. THANK YOU

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