List of competencies for hr

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List of competencies for hr

  1. 1. QUESTION: Using the duties of HR CONSULTANTS and ACCOUNTS MANAGERS , make a list of the COMPETENCIES required for each job.
  2. 2. <ul><li>A competency is any observable and/or </li></ul><ul><li>measurable knowledge, skill, ability, or </li></ul><ul><li>behaviour that contributes to successful </li></ul><ul><li>job performance. </li></ul>Necessary for top performance but not sufficient Characteristics that lead to longer-term success Values Traits Motives Skills Knowledge
  3. 3. Source: Tucker & Cofsky (1994) COMPETENCIES may be grouped as follows:
  4. 4. List of the COMPETENCIES required for HR CONSULTANTS
  5. 5. <ul><li>Manage hiring process, facilitate application and interviewing process. </li></ul><ul><li>Drafts job descriptions and compensation studies. </li></ul><ul><li>Advertise open positions and enforce current labour law. </li></ul><ul><li>Provides coaching or counselling and feedback. </li></ul><ul><li>Act as consultant to employees and managers to address root causes of human resources issues. </li></ul><ul><li>Recommends and implements effective solutions. </li></ul><ul><li>Assists department managers and staff. </li></ul>
  6. 6. Source: Transforming Human Resource Organizations: A Field Study of Future Competency Requirements Donna Blancero, John Boroski and Lee Dyer Note: all competencies in bold face are unique to the particular role
  7. 7. <ul><li>ORGANIZATIONAL ANALYSIS -- Understand basic principles, methodologies and process of organizational analysis and change. </li></ul><ul><li>Collaborative problem-solving -- Engage talents of knowledgeable people or team. </li></ul><ul><li>ORGANIZATIONAL BEHAVIOR -- Knowledge of OB theories and concepts and understanding of how organizations work. </li></ul><ul><li>Anticipative Thinking -- understands the likely consequences or implications of actions or events. </li></ul><ul><li>Presentation -- present effectively in diverse circumstances. </li></ul><ul><li>Objectivity -- able to recognize the merits of different positions in conflict situations. </li></ul><ul><li>CONCEPTUAL -- The ability to conceive ideas, patterns, images or relationships from limited data or elements. </li></ul>
  8. 8. <ul><li>Bachelor’s Degree in Human Resource Management </li></ul><ul><li>8 to 10 years of progressive Human Resource responsibility </li></ul><ul><li>and experience. </li></ul>Qualifications Basic and Technical Skills <ul><li>Able to organize work, engage in a variety of tasks simultaneously and consistently meet deadlines.  </li></ul><ul><li>Able to be a self-starter and take initiative to perform duties independently as well as in a team.  </li></ul><ul><li>Able to write reports and business correspondence.  </li></ul><ul><li>Intermediate to Expert knowledge of the MS Office Suite and other HRIS systems.  </li></ul>
  9. 9. <ul><ul><li>HR advice and support </li></ul></ul><ul><ul><li>Contribution to personnel policy and development of the organization </li></ul></ul><ul><ul><li>Contributing to HR-related projects </li></ul></ul>Human Resource Management Skill <ul><ul><li>Well-developed analytical and problem solving abilities. </li></ul></ul><ul><ul><li>Ability to deal with difficult situations involving sensitive </li></ul></ul><ul><ul><li>and confidential employee issues.  </li></ul></ul>Problem Solving Skill
  10. 10. List of the COMPETENCIES required for ACCOUNTS MANAGER
  11. 11. <ul><li>Analyze new business opportunities </li></ul><ul><li>Deliver formal business presentations </li></ul><ul><li>Manage a team of HR consultants </li></ul><ul><li>Select , Interview and present candidates to client </li></ul>
  12. 12. <ul><li>Analyze new business opportunities </li></ul><ul><li>Results oriented and focus on achieving targets and objectives </li></ul><ul><li>Highly motivated and self confident in approach to role </li></ul><ul><li>High focus on customer service and satisfaction </li></ul><ul><li>Strong information , fact finding and questioning activities </li></ul><ul><li>Ability to seek new opportunities and walk towards future vision </li></ul>
  13. 13. <ul><li>Deliver formal business presentations </li></ul><ul><li>Strong people skills and understanding what motivates people </li></ul><ul><li>Proven reporting and account planning abilities </li></ul><ul><li>Excellent Presentation skills </li></ul><ul><li>Excellent spoken and written communication skills </li></ul><ul><li>Well –honed information seeking skills </li></ul><ul><li>Result orientation </li></ul>
  14. 14. <ul><li>Manage a team of HR consultants </li></ul><ul><li>Good networking and relationship building skills </li></ul><ul><li>Excellent understanding of people </li></ul><ul><li>High degree of self confidence </li></ul><ul><li>Strong influencing skills </li></ul><ul><li>Excellent time management </li></ul><ul><li>Select, interviews and present candidate to meet clients </li></ul><ul><li>Good networking and relationship building abilities </li></ul><ul><li>Knowledge of the law and legal research methods </li></ul><ul><li>Good organizational skills </li></ul>
  15. 15. <ul><li>Mathematic </li></ul><ul><li>Critical Thinking </li></ul><ul><li>Indentify complex problem and review related information to develop and evaluate the option and implement opportunities </li></ul>Basic Skills Complex Problem Solving
  16. 16. <ul><li>Management of Financial Resources- Determine how money spent to get the work done </li></ul><ul><li>Management of Personnel Resources-Motivate, develop and direct people , identify the best people for the job </li></ul><ul><li>Time Management-Manage one’s own time and the time of others. </li></ul><ul><li>Instructing- teaching others how to do something </li></ul><ul><li>Negotiation-Bringing others together and trying to reconcile differences </li></ul><ul><li>Persuasion-Persuading others to change their minds and behavior </li></ul>Resource Management Skill Social Skill
  17. 17. <ul><li>System Analysis </li></ul><ul><li>Determine how a system work and changes in </li></ul><ul><li>conditions, operations and the environment. </li></ul><ul><li>Equipment selection </li></ul><ul><li>Programming selection </li></ul>System Skill Technical Skill
  18. 18. THANK YOU FOR YOUR ATTENTION

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