Report

961 views
871 views

Published on

BSC DTU

Published in: Business
0 Comments
1 Like
Statistics
Notes
  • Be the first to comment

No Downloads
Views
Total views
961
On SlideShare
0
From Embeds
0
Number of Embeds
5
Actions
Shares
0
Downloads
22
Comments
0
Likes
1
Embeds 0
No embeds

No notes for slide

Report

  1. 1. Scientific information report Reporter: Trinh Le Tan
  2. 2. Robert Kaplan and David Norton’s The Balanced Scorecard Bridging the gap between short-term budgeting and long-term strategy Presented by Trinh Le Tan
  3. 3. Content  1.1 The necessity of using Balanced scorecard.  1.2 Introduction of Balanced scorecard  1.3 The fact of applying Balanced scorecard in Vietnam  1.4. Proposing for medium and small business in Vietnam
  4. 4. 1.1 The necessity of using Balanced scorecard. The evaluation of operation result in business is changed by two factor:  Increase in intangible asset  Limitation of traditional measure  Measure that driven performance: Balanced scorecard
  5. 5. 1.2 Introduction of Balanced scorecard The balanced scorecard is a strategic planning and management system that is used extensively in business and industry, government, and nonprofit organizations worldwide to align business activities to the vision and strategy of the organization, improve internal and external communications, and monitor organization performance against strategic goals
  6. 6. 1.2 Introduction of Balanced scorecard  Robert Kaplan and David Norton first publicized the balanced scorecard in a series of journal articles and published this concept in their book, The Balanced Scorecard.  Since then it has evolved to become more workable in practice, focusing more on design processes.
  7. 7. 1.2 Introduction of Balanced scorecard  The scorecard emerged in response to organizations’ gap between short-term financial activities and long-term strategy.  It is not a replacement for budgeting but merely a complement in the sense allows businesses to set performance benchmarks in non-financial areas.
  8. 8. 1.2 Introduction of Balanced scorecard  Performance standards are specifically applied to four perspectives: customer relations, finance, internal processes and learning and growth.  To ensure that both short-term and long-term goals are correlated, the scorecard relies on four processes: translating the vision, communicating and linking, business planning and feedback and learning.
  9. 9. 1.2 Introduction of Balanced scorecard  Translating the vision: helping all employees understand how their day-to-day work contributes to long-term goals.  Communicating and linking: disseminating long-term goals both up and down an organizational hierarchy, ensuring that both departmental and individuals objectives are in alignment.
  10. 10. 1.2 Introduction of Balanced scorecard  Business planning: taking long-term strategy and using it as the basis for how resources and capital are allocated.  Feedback and learning: the scorecard enables strategic and real-time learning because it measures daily performance and spending in the context of overarching goals, allowing organizations to make necessary changes.
  11. 11. Balanced scorecard
  12. 12. 4 Perspective in Balance Scorecard
  13. 13. Strategic Objectives in Financial
  14. 14. Strategic Objectives in Customer
  15. 15. Strategic Objectives in Internal Process
  16. 16. Strategic Objectives in Learning and Growth
  17. 17. 1.3 The fact of applying Balanced scorecard in Vietnam
  18. 18. 1.4 Proposing for medium and small business in Vietnam  Define direction of business clearly  Understanding of business model of manager  Balance between long-term development and daily high pressure.  Direction of business development flexibility.
  19. 19. Thank you for your listening
  20. 20. Questions

×