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NAVIGATE TOWARDS                         ENGAGEMENT CULTURE                           IN ORGANISATION                     ...
ENGAGEMENT CULTURE, WHY?    • Everyone has their potential    • Business environment    • Increase of choices    • It is a...
© All Rights Reserved
WHY? SOME COMPANY DO BETTER?                        • Employee first                        • Higher Level of Engagement  ...
WHAT IS ENGAGEMENT?Engagement is a process to alignemployee’s personal values, goalsand drivers withthe organization’svisi...
ENGAGEMENT SURVEY• Fewer than 1 in 3 employees worldwide (31%) are  Engaged. 17% are Disengaged. India has the most  engag...
ENGAGEMENT CHALLENGES• Multi-Generation Workforce• Business Environment      – Faster, Ever changing & Inevitable•     Lac...
MULTI-GENERATION WORK FORCE        GEN-?           Engagement        Attitude                      Work      Baby         ...
BUSINESS ENVIRONMENT               Technological & Globalisation© All Rights Reserved                         NO FIXED REC...
LACK OF SUPPORTING ENVIRONMENT                        • Too TASK driven                        • Driven by business decisi...
MOST POWERFUL TOOLS                              COACHING                              Process of Facilitate & Navigate   ...
STRUCTURED & INNOVATIVE MODEL                        4 Directions – 3 Dimensions                                          ...
DEVELOP CULTURE OF ENGAGEMENT                3 DIMENSIONS – 4 DIRECTIONAL                         Personal        Team    ...
WHERE TO START?• Fewer than 1 in 3 employees worldwide (31%) are  Engaged. 17% are Disengaged. India has the most  engaged...
JOURNEY TOWARDS ENGAGEMENT• Create a collaborative culture• Top Management buy-in• Well train Mid-Level Managers• Active r...
IMPLEMENTATION – WHAT TO DO?1. Build internal pool of coaches;         *Strategic Business Unit and Human Resources2. Trai...
QUESTIONS & ANSWERS© All Rights Reserved
IN SUMMARY• Framework to develop engagement culture• Framework to get good clarity,  commitment and alignment  across orga...
Email: tanhe@newscoaching.com                www.newscoaching.com                                 Think Talent Services   ...
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Navigate towards engagement culture in organisation

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Presentation During World HRD Congress in Mumbai, India 16th FEB 2012

Published in: Business, Education
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Transcript of "Navigate towards engagement culture in organisation"

  1. 1. NAVIGATE TOWARDS ENGAGEMENT CULTURE IN ORGANISATION Tan Hok Eng Director / Coach / Facilitator© All rights reserved NEWS Training & Coaching (M) Sdn. Bhd.
  2. 2. ENGAGEMENT CULTURE, WHY? • Everyone has their potential • Business environment • Increase of choices • It is about the people: Values Motivation Empowerment© All Rights Reserved
  3. 3. © All Rights Reserved
  4. 4. WHY? SOME COMPANY DO BETTER? • Employee first • Higher Level of Engagement • Engagement at all level • Aligned to organisation vision, mission & values© All Rights Reserved
  5. 5. WHAT IS ENGAGEMENT?Engagement is a process to alignemployee’s personal values, goalsand drivers withthe organization’svision, strategyand expectations.© All Rights Reserved
  6. 6. ENGAGEMENT SURVEY• Fewer than 1 in 3 employees worldwide (31%) are Engaged. 17% are Disengaged. India has the most engaged employees at 37%.• Employees who know their manager “as a person”, more likely to be engaged.• Employees who trust their manager or executive, more likely to be engaged.• Engage employees demonstrated clearer & visible actions, while disengaged ones, only talk! No action! BlessingWhites global Employee Engagement Report 2011© All Rights Reserved
  7. 7. ENGAGEMENT CHALLENGES• Multi-Generation Workforce• Business Environment – Faster, Ever changing & Inevitable• Lack of supporting environment© All Rights Reserved
  8. 8. MULTI-GENERATION WORK FORCE GEN-? Engagement Attitude Work Baby Praise, Loyal, High Authority, Boomers Challenge Commitment To Managerial, 1946-1964 & Motivate Works, Burnout Rule Setter Entrepreneur, Ambitious & GEN-X Hands-Off, Result Focus, Hardworking, Work- 1965-1980 Independence Freedom Family Balance (Flexible-Hour) GEN-Y High Confidence, Bold, Innovation, Team(Millennial – Engagement, Multi-tasker, Clear Oriented, Face book) Coaching, division of work / Meaningful 1981 > Open Channels personal privacy Career Source: http://legalcareers.about.com/© All Rights Reserved
  9. 9. BUSINESS ENVIRONMENT Technological & Globalisation© All Rights Reserved NO FIXED RECIPE!
  10. 10. LACK OF SUPPORTING ENVIRONMENT • Too TASK driven • Driven by business decision • Missing managerial skills • No time to manage peoples!© All Rights Reserved
  11. 11. MOST POWERFUL TOOLS COACHING Process of Facilitate & Navigate “potential, motivation & greatness”“Need of executive coaching is very strong especially in new industries that are growing fast and face issues of leadership depth” ANURAAG MAINI, DLF PRAMERICA LIFE INSURANCE COMPANY “With fairly senior leaders, acceptance of young professionals as a coach or a facilitator may be tough initially; however what eventually matters is the real difference one can create.” © All Rights Reserved AADESH GOYAL, TATA COMMUNICATIONS
  12. 12. STRUCTURED & INNOVATIVE MODEL 4 Directions – 3 Dimensions ORGANISATIONAL ORGANISATIONAL INTERPERSONAL PERSON-1 PERSON-2 PERSON-3 PERSONAL© All Rights Reserved
  13. 13. DEVELOP CULTURE OF ENGAGEMENT 3 DIMENSIONS – 4 DIRECTIONAL Personal Team Organization Direction Personal Team Vision / WHERE? Leadership Leadership Mission Motivation Self Team Values WHY? Motivation Motivation Skills Team Self Manage Execution HOW? Management Limiting Self Team Belief Empowerment Fulfillment Development WHY NOT?© All Rights Reserved
  14. 14. WHERE TO START?• Fewer than 1 in 3 employees worldwide (31%) are Engaged. 17% are Disengaged. India has the most engaged employees at 37%.• Employees who know their manager “as a person”, more likely to be engaged.• Employees who trust their manager or executive, more likely to be engaged.• Engage employees demonstrated clearer & visible actions, while disengaged ones only talk! No action! BlessingWhites global Employee Engagement Report 2011© All Rights Reserved
  15. 15. JOURNEY TOWARDS ENGAGEMENT• Create a collaborative culture• Top Management buy-in• Well train Mid-Level Managers• Active role from HR © All Rights Reserved
  16. 16. IMPLEMENTATION – WHAT TO DO?1. Build internal pool of coaches; *Strategic Business Unit and Human Resources2. Train Middle Managers on basic coaching skills3. Get undivided support from top management4. Select a transparent and structured coaching approaches5. Measure the success of program to ensure Return of Investment / ROI © All Rights Reserved
  17. 17. QUESTIONS & ANSWERS© All Rights Reserved
  18. 18. IN SUMMARY• Framework to develop engagement culture• Framework to get good clarity, commitment and alignment across organization• Great Company• Happy Family COACHING AS ENGAGEMENT TOOL© All Rights Reserved
  19. 19. Email: tanhe@newscoaching.com www.newscoaching.com Think Talent Services 619, ILD Trade Center, Sector 47, Sohna Road, Gurgaon--122002, India. Ph: +91-124-4055375© All Rights Reserved bimal.rath@thinktalentindia.com
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