Member ManagementOnce your Cluster has been set up, branded and some initialcontent uploaded, it’s time to add in your Cluster members.
The ‘Members’ section isdivided into two categories,adding members andmanaging members
Quickly import up to1000 members directlyfrom a CSV file.If the CSV file contains columntitles, ensure the option ‘Ignorefirst line’ is checked.A welcome email can be sentautomatically to each memberduring import.
Members can also be added in-dividually to the Cluster, with-out requiring an import.To send the welcome messageimmediately, check ‘Notify userof new account’ .Welcome messages can also besent later through the ‘MemberManagement’ section.
Requests to join must be ap-proved by a Manager beforethe user is allowed access tothe Cluster.If you do not want to allowexternal requests, this can beblocked in the Cluster Setupsection.
Clusters hosted in an IndustryNetwork - such as The WaterNetwork - can invite membersto join directly. Search by firstor last name, add to the invitelist, and send an invitation.Users who accept will becomemembers of the Cluster.
The mail log keeps trackof all system emails sentto Cluster members. Theycan be filtered by type orrecipient.
Advanced search criteriaassists Managers infinding specific members.Send emails, assign rolesor remove membersfrom the Cluster in the‘operations’ selection.
Additional Managers canbe assigned under thesection ‘Change Manager’.
Thank You!For further tutorials see ourSupport LibraryorFAQs