The New Blended Learning - Training 2012

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The New Blended Learning - Training 2012

  1. 1. THE THE “NEW” BLENDED LEARNING NEW David Wilkins, VP Research BLENDED Christina McKeon, Director of Product Marketing LEARNING (fish not included) David Wilkins VP, Research Christina McKeon Director, Product Marketing http://alispagnola.blogspot.com/2007_10_01_archive.html1
  2. 2. THE OLD BLENDED LEARNING› ILT + WBT + Mentoring = Blended Learning› ILT + Simulations = Blended Learning› VILT + Offline activities = Blended Learning› Mentoring + VILT = Blended Learning…› Benefits?› ROI – ROI Institute› Retention Rates› Cost Savings
  3. 3. LEARNING PROFESSIONALS TRANSITION4
  4. 4. WHO IS DOING THIS?› Anyone doing blended learning?› What are you doing?› Results?
  5. 5. WHY SHOULD WE RETHINK BLENDED LEARNING?ModelTime  1900’s 1900’s 2000 
  6. 6. WHY SHOULD WE RETHINK BLENDED LEARNING? 1:1ModelTime  1900’s
  7. 7. WHY SHOULD WE RETHINK BLENDED LEARNING? 1:1 1 : ManyModelTime  1900’s 1900’s
  8. 8. WHY SHOULD WE RETHINK BLENDED LEARNING? 1:1 1 : Many Many : ManyModelTime  1900’s 1900’s 2000 
  9. 9. SOCIAL LEARNING http://gapingvoid.com/
  10. 10. TYPING YOUR LEARNING NEEDS ECCO Needs Assessment Emergent, Collaborative, Codified The Social Enterprise Blog
  11. 11. “REAL WORLD” LEARNINGThe Social Enterprise Blog
  12. 12. HOW DO THESE STRATEGIES DRIVE INTERVENTIONS? Formal Content Informal Content Social Content • Custom courses • Course authoring* • Discussions • Off-the-shelf courses • Virtual classroom* • List Servs • Curriculum • Files* • Wikis • Certifications • Blogs • Idea Sharing • Virtual Classroom • Discussions • Comments • Simulations • Video, audio • Ratings • Serious Games • Wikis, Editable • Reviews • Instructor-led Pages • FAQ / Ask an Expert Training • Tagging • Searching Profiles • Job Aids • Saved chat and IM • Tag Clouds • Blogs** • FAQ / Ask an Expert • Social bookmarking • Forms • Comments • IM, Chat • Corporate • Q&A • Shared Spaces Directories • Social profiles
  13. 13. LEADERSHIP TRAINING: COHORT GROUPS Q1 Q2 Q3 Q4Kick Off Instructor Led Instructor Led ConclusionInstructor InstructorLed LedMissed Opportunities?•Stronger connections between leader across functional areas•Sharing ideas about application of lessons to real world•On-the-job mentoring through peer support / trainer support•Oppty to check-in on students and even give out new assignments informally•Enforcing concepts of collaboration and sharing
  14. 14. LEADERSHIP TRAINING: COHORT GROUPS Q1 Q2 Q3 Q4 {Social Networking} {Social Networking} {Social Networking}Kick Off Instructor Led Instructor Led ConclusionInstructor InstructorLed Led
  15. 15. LEADERSHIP TRAINING: COHORT GROUPS Q1 Q2 Q3 Q4 {Social Networking} {Social Networking} {Social Networking}Kick Off Instructor Led Instructor Led ConclusionInstructor InstructorLed LedBenefits•Documentation of common challenges leading to revised curriculum•Identification of new topics and emerging trends facing new managers•Converting weak ties to strong ties•Culture change: comfort in seeking advice and opinion from peers•Diversity of perspective, and on and on…
  16. 16. LEADERSHIP TRAINING: COHORT GROUPS Q1 Q2 Q3 Q4 {Social Networking} {Social Networking} {Social Networking}Kick Off Instructor Led Instructor Led ConclusionInstructor InstructorLed LedBenefits Interventions•Documentation of common challenges ILT / VILT Assessments leading to revised curriculum Blog Games•Identification of new topics and emerging Shared Space Link Sharing File Sharing … trends facing new managers Yammer•Converting weak ties to strong ties Channel Social Profiles•Culture change: comfort in seeking Discussions advice and opinion from peers Courses•Diversity of perspective, and on and on… Surveys …
  17. 17. NEW HIRE CONSIDERATIONS › Engagement to reduce quick quits › Get to know team › Find mentor, role model › Policies, culture, etc. › How-to at time of need – Do a performance review – Create an expense report – Create a PO › Link to onboarding process19
  18. 18. NEW HIRE TRAINING AND EMPLOYEE DEVELOPMENT
  19. 19. THINK DIFFERENTLY ABOUT NEW HIRE TRAINING21
  20. 20. SALES BLENDED LEARNING
  21. 21. THE “BLEND” WILL SHIFT … SO BE FLEXIBLE › Variables – Learning audiences – Topics – Internal changes – External events – And many others beyond your controlSource: menoevil.deviantart.com
  22. 22. ONE GENERIC EXAMPLE: SOFTWARE ROLLOUT Go Live Instructor-ledCorp Comm WBT training …and “the end” Pre-work
  23. 23. ONE GENERIC EXAMPLE: SOFTWARE ROLLOUT Go Live Instructor-led New BestCorp Comm WBT training Practices Pre-work Discussion Ratings Reviews
  24. 24. ONE GENERIC EXAMPLE: SOFTWARE ROLLOUT Go Live Instructor-led Virtual Instructor-led New Best ClassroomCorp Comm WBT training Practices WBT Pre-work Discussion Corp Comm Ratings Updates Reviews New information FAQ’s
  25. 25. ONE GENERIC EXAMPLE: SOFTWARE ROLLOUT Go Live Instructor-led Virtual Instructor-led New Best Classroom Corp Comm WBT training Practices WBT Pre-work Discussion Corp Comm Ratings Updates Reviews New information FAQ’s Blog Posts Courses Simulations Discussion Idea sharing Blogs Simulations Twitter Simulations Games Ratings Discussions FAQ’s Games Video Blogs Courses Reviews Wikis Discussions CoursesAdvertorials Surveys ILT Ask an Expert Blogs Email (Gasp!) ILT Brown Bags Assessments VILT FAQ Comments Microblogging VILT Contests Links Curriculum Blogs Brown Bags … CurriculumAsk an Expert Games Assessment Comments … Assessment … … Certification CoP Certification … Chat … Microblogging …
  26. 26. ANOTHER WAY TO THINK ABOUT IT… Learning Evolution Over Time 0-2 Weeks
  27. 27. ANOTHER WAY TO THINK ABOUT IT… Learning Evolution Over Time 2-4 0-2 Weeks
  28. 28. ANOTHER WAY TO THINK ABOUT IT… Learning Evolution Over Time 4-6 2-4 0-2 Weeks
  29. 29. ANOTHER WAY TO THINK ABOUT IT… Learning Evolution Over Time 6-48 4-6 2-4 0-2 Weeks Weeks
  30. 30. COMPLIANCE AND CERTIFICATIONS› Can we use social approaches with compliance and certifications?› Sexual Harassment Policy? Maybe not…› HIPPA? Financial Regulations? Probably…› Workplace Safety? Hell yeah…› Ethics? Double hell yeah…
  31. 31. USING TECHNOLOGY TO BLEND LEARNING Parent Portal Targeted Sub-Portals: For all User Types Tailored User Experience: Employees Partners Customers Branding, Layout & Workflows Self Service Configuration: Reusable Pages, Elements & ContentBusiness Locations Standard Premium Units Re- sellers
  32. 32. BLENDING FOR THE SALES CHANNEL
  33. 33. Source: willitblend.com
  34. 34. WILL IT BLEND?
  35. 35. THANK YOU!Dave Wilkinsdwilkins@taleo.com@dwilkinsnh on twitterChristina McKeoncmckeon@taleo.com@christinamckeon on twitter

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