Sue Swanborough Building Trust In Organisations Trust Conference

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Sue Swanborough Building Trust In Organisations Trust Conference

  1. 1. Building Trust in Organisations Sue Swanborough HR Director UK, Ireland and Nordics General Mills Monday, 16 September 13
  2. 2. General Mills Among the world’s largest food companies $16 billion in annual revenues > 35,000 employees Global food manufacturer Products in more than 100 countries on 6 continents Monday, 16 September 13
  3. 3. Making lives healthier, easier & richer Monday, 16 September 13
  4. 4. Making lives healthier, easier & richer Monday, 16 September 13
  5. 5. Monday, 16 September 13
  6. 6. Monday, 16 September 13
  7. 7. What is the business calling for? Monday, 16 September 13
  8. 8. Conversations Along Our Journey Monday, 16 September 13
  9. 9. Conversations Along Our Journey Our  Four   Conversa-ons  for   Growth Monday, 16 September 13
  10. 10. Conversations Along Our Journey “Remember  that  what  gets  talked about  and  how  it  gets  talked  about   determines  what  will  happen.  Or  won’t   happen.  And  that  we  succeed  or  fail,   gradually  then  suddenly,  one   conversa-on  at  a  -me.”   Susan  Sco) Monday, 16 September 13
  11. 11. Our first conversation Our  Four   Conversa-ons  for   Growth Monday, 16 September 13
  12. 12. Our first conversation Monday, 16 September 13
  13. 13. Our second conversation Our  Four   Conversa-ons  for   Growth Monday, 16 September 13
  14. 14. Our second conversation Monday, 16 September 13
  15. 15. Our third conversation Our  Four   Conversa-ons  for   Growth Monday, 16 September 13
  16. 16. Our third conversation Monday, 16 September 13
  17. 17. Our fourth conversation Our  Four   Conversa-ons  for   Growth Monday, 16 September 13
  18. 18. Our fourth conversation Monday, 16 September 13
  19. 19. Conversations – our approach Monday, 16 September 13
  20. 20. Conversations – our approach Business context Monday, 16 September 13
  21. 21. Conversations – our approach Business context Start at the top Monday, 16 September 13
  22. 22. Conversations – our approach Business context Start at the top Ambassadors Monday, 16 September 13
  23. 23. Conversations – our approach Business context Start at the top Ambassadors Make it inclusive Monday, 16 September 13
  24. 24. Conversations – our approach Business context Start at the top Ambassadors Make it inclusive Partnerships Monday, 16 September 13
  25. 25. Conversations – our approach Business context Start at the top Ambassadors Make it inclusive Partnerships Identify behaviours for focus Monday, 16 September 13
  26. 26. Conversations – our approach Business context Start at the top Ambassadors Make it inclusive Partnerships Identify behaviours for focus Never let up Monday, 16 September 13
  27. 27. Learnings Monday, 16 September 13
  28. 28. Learnings Myth Monday, 16 September 13
  29. 29. Learnings Myth Truth Monday, 16 September 13
  30. 30. Learnings Myth Truth We should build an environment of trust Monday, 16 September 13
  31. 31. Learnings Myth Truth We should build an environment of trust And it is important to have a clear purpose and be fully intentional based on a solid business rationale Monday, 16 September 13
  32. 32. Learnings Myth Truth We should build an environment of trust The process is important And it is important to have a clear purpose and be fully intentional based on a solid business rationale Monday, 16 September 13
  33. 33. Learnings Myth Truth We should build an environment of trust The process is important And it is important to have a clear purpose and be fully intentional based on a solid business rationale Approach this as a mindset. Do not be too wedded to the process Monday, 16 September 13
  34. 34. Learnings Myth Truth We should build an environment of trust The process is important Set the plan and follow it towards the destination And it is important to have a clear purpose and be fully intentional based on a solid business rationale Approach this as a mindset. Do not be too wedded to the process Monday, 16 September 13
  35. 35. Learnings Myth Truth We should build an environment of trust The process is important Set the plan and follow it towards the destination And it is important to have a clear purpose and be fully intentional based on a solid business rationale Approach this as a mindset. Do not be too wedded to the process Remain grounded in what the business is calling for at all times. Course correct along the way based on changing circumstances. This is an ongoing journey Monday, 16 September 13
  36. 36. Learnings Myth Truth We should build an environment of trust The process is important Set the plan and follow it towards the destination Initiative led by HR And it is important to have a clear purpose and be fully intentional based on a solid business rationale Approach this as a mindset. Do not be too wedded to the process Remain grounded in what the business is calling for at all times. Course correct along the way based on changing circumstances. This is an ongoing journey Monday, 16 September 13
  37. 37. Learnings Myth Truth We should build an environment of trust The process is important Set the plan and follow it towards the destination Initiative led by HR And it is important to have a clear purpose and be fully intentional based on a solid business rationale Approach this as a mindset. Do not be too wedded to the process Remain grounded in what the business is calling for at all times. Course correct along the way based on changing circumstances. This is an ongoing journey Works best as a cross business approach. HR facilitates and provides provocation Monday, 16 September 13
  38. 38. Learnings Myth Truth We should build an environment of trust The process is important Set the plan and follow it towards the destination Initiative led by HR Choose a model to follow And it is important to have a clear purpose and be fully intentional based on a solid business rationale Approach this as a mindset. Do not be too wedded to the process Remain grounded in what the business is calling for at all times. Course correct along the way based on changing circumstances. This is an ongoing journey Works best as a cross business approach. HR facilitates and provides provocation Monday, 16 September 13
  39. 39. Learnings Myth Truth We should build an environment of trust The process is important Set the plan and follow it towards the destination Initiative led by HR Choose a model to follow And it is important to have a clear purpose and be fully intentional based on a solid business rationale Approach this as a mindset. Do not be too wedded to the process Remain grounded in what the business is calling for at all times. Course correct along the way based on changing circumstances. This is an ongoing journey Works best as a cross business approach. HR facilitates and provides provocation Use models as frameworks to catalyse the conversations needed. Monday, 16 September 13
  40. 40. Learnings Myth Truth We should build an environment of trust The process is important Set the plan and follow it towards the destination Initiative led by HR Choose a model to follow This can be done quickly And it is important to have a clear purpose and be fully intentional based on a solid business rationale Approach this as a mindset. Do not be too wedded to the process Remain grounded in what the business is calling for at all times. Course correct along the way based on changing circumstances. This is an ongoing journey Works best as a cross business approach. HR facilitates and provides provocation Use models as frameworks to catalyse the conversations needed. Monday, 16 September 13
  41. 41. Learnings Myth Truth We should build an environment of trust The process is important Set the plan and follow it towards the destination Initiative led by HR Choose a model to follow This can be done quickly And it is important to have a clear purpose and be fully intentional based on a solid business rationale Approach this as a mindset. Do not be too wedded to the process Remain grounded in what the business is calling for at all times. Course correct along the way based on changing circumstances. This is an ongoing journey Works best as a cross business approach. HR facilitates and provides provocation Use models as frameworks to catalyse the conversations needed. Whilst trust can be built quickly, evolving a culture should be viewed as a marathon rather than a sprint Monday, 16 September 13
  42. 42. • Business performance • Great Place to Work • Best Companies Benefits Monday, 16 September 13
  43. 43. What’s next… Monday, 16 September 13
  44. 44. Building Trust in Organisations Sue Swanborough HR Director UK, Ireland and Nordics General Mills Monday, 16 September 13

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