© 2008 Al Nilsen Christie Rotarius Acting, Singing and Piano Instructor Retaining New Students It’s all about the impressions

Initial phone call (first impression) First lesson and beyond (establishing trust) Follow up and maintaining the relationship keeping open communication) Making an instant connection that will lead to a lasting relationship

Initial phone call (first impression)

First lesson and beyond (establishing trust)

Follow up and maintaining the relationship keeping open communication)

First Impression Phone Call Brief and friendly introduction Make it personal – refer to questionnaire Let them know if you will need them to purchase any supplies Logistics Answer questions

Brief and friendly introduction

Make it personal – refer to questionnaire

Let them know if you will need them to purchase any supplies

Logistics

Answer questions

First Lesson and Beyond Appearance of your person and your studio Create a comfortable environment Empower the student and parent Learn and experience with them Recognize learning styles and multiple intelligences – “custom made” lessons Be accessible

Appearance of your person and your studio

Create a comfortable environment

Empower the student and parent

Learn and experience with them

Recognize learning styles and multiple intelligences – “custom made” lessons

Be accessible

Learning Styles There are 3 basic styles or modalities Visual Auditory Kinesthetic

There are 3 basic styles or modalities

Visual

Auditory

Kinesthetic

Multiple Intelligences There are 8 elements of multiple intelligences Linguistic/Language Logical/Mathematical Musical Spatial Bodily Kinesthetic Interpersonal Intrapersonal Naturalist

There are 8 elements of multiple intelligences

Linguistic/Language

Logical/Mathematical

Musical

Spatial

Bodily Kinesthetic

Interpersonal

Intrapersonal

Naturalist

Follow Up and Maintaining Relationships Make lessons, communication, etc easy for your students and parents Use the TakeLessons tools – journal, goal setting tool and practice tool The key is to remember this is a RELATIONSHIP

Make lessons, communication, etc easy for your students and parents

Use the TakeLessons tools – journal, goal setting tool and practice tool

The key is to remember this is a RELATIONSHIP