Information literacy in the workplace


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Presentation on the preliminary results of a survey on information literacy in the workplace

accompanying handout can be found here:

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  • Image: flourish by Expecting room seats 93 people
  • Chopsticks by I like to think of information literacy in the workplace and in the context of lifelong learning as being wrapped in the context of information seeking- the way our students search for information is of course the way they will search for information in any situation. Second aspect of information literacy in the workplace is the relationship to the concept of a “learning organization” as well as the importance of knowledge management in the corporate sector. Also evidence based practice and importance of research skills in certain professions. No one will die if I don’t give them the perfect citation however, someone could if you have flawed research in engineering or the medical field or even legal research. Information seeking MATTERS.
  • Stand out and be heard by Saw Dr John Crawford present on the use of IL skills in primary grades. He briefly mentioned a study he had conducted of his students and alumni and information literacy in the workplace as part of Scottish Information Literacy Project- I was intrigued and decided to replicate his study in the USA
  • Stand out and be heard by Student IL skills improved as a result of attending university 90% identified IL as important for work
  • August 13 day 280 by Changed British terminology to US english Added additional questions based upon the 21 century initiatives Selected a larger population Initially CSU campuses 5 with IL req and 5 without Moved to ALL CSU campuses Expanded it to any 4 year university
  • This is just a baseline data collection Not enough surveys completed to be a sound scientific indicator of results Would like to use funding and collaboration with campus administration to collect more data- large employers of graduates Social Media was used to distribute survey- I would not do this again
  • 30% of respondents in second survey were librarians (not sure of the completed) in first survey 6% of respondents were librarians. No significant difference in the responses other than the self assessment of IL skills. Will need to perform additional analysis without librarian surveys to determine if there is additional impact on survey results.
  • 8/28/2008 ‹ #› 8/28/2008 ‹ #› 8/28/2008 ‹ #› 8/28/2008 ‹ #› 25 28% were faculty
  • 8/28/2008 ‹ #› 8/28/2008 ‹ #› 8/28/2008 ‹ #› 8/28/2008 ‹ #› 25 28% were faculty
  • 8/28/2008 ‹ #› 8/28/2008 ‹ #› 8/28/2008 ‹ #› 8/28/2008 ‹ #› 25 28% were faculty
  • 71% of respondents 21-40 (46% under 30) 64% female Professions: nurse, management, teacher, unemployed, occupational therapist Tiff: management, librarians, teachers, students, counselors (nurses and unemployed had 5 each) EIS essential for college study? Crawford 26% Tiff 54% Essential for work? Crawford 49% Tiff 54% Crawford 80% IL important for job skills Tiff 53%
  • Information literacy in the workplace

    1. 1. #infolitwork or #SLA2010 Twitter Hashtag
    2. 2. Information literacy in the workplace
    3. 3. “ Many businesses are knowledge driven. Even entry level employees have to know how to identify information problems and go about solving them” ~ unidentified employer 2000.Topsey Smalley, Workplace Quotes
    4. 5. The original idea <ul><li>The use of information services and information literacy: A Glasgow Caledonian University study </li></ul><ul><li>John Crawford </li></ul><ul><li>Journal of Librarianship and Information Science </li></ul><ul><li>2006 Volume 38 Pages 33-44 </li></ul>
    5. 6. The original idea <ul><li>Stemmed from a study by John Crawford of Glasgow Caledonian University in Scotland </li></ul><ul><li>Examined how current students and alumni at his university used research skills from college </li></ul><ul><li>His findings indicated….. </li></ul>
    6. 7. Modifying the survey.. CSU Campuses Changed British to US English Added additional questions based upon the 21 century initiatives ALL 4 year universities
    7. 8. Implementing the survey Snapshot Not enough surveys completed to be a sound scientific indicator of results More Collaboration Social Media was used to distribute survey- I would not do this again!
    8. 9. <ul><li>RQ1: Does an information literacy requirement at a campus make a difference in research skills? </li></ul>Research Question Research Question Research Question RESARCH QUESTION RESEARCH RQ2: How much do information literacy skills learned in college impact use in the workplace? RQ3: Do alumni attribute their ICT skills to the library or other aspects of their education?
    9. 10. The Methodology <ul><li>43 Questions </li></ul><ul><li>Alumni Profile </li></ul><ul><li>Information Literacy/Library instruction </li></ul><ul><li>Information Sources you used at your Campus </li></ul><ul><li>Information Sources you used use in the workplace </li></ul><ul><li>Self Assessment of Information Literacy/Research Skills </li></ul>5 sections
    10. 11. <ul><li>Total Started Survey: 33 </li></ul><ul><li>Total Completed Survey:  18   (54.5%) </li></ul>Non CSU CSU Total Started Survey: 62 Total Completed Survey:  54   (87.1%) The Respondents 72 completed (150 per CSU was goal)
    11. 12. The Respondents 30.4% Males 69.6% Females Gender Age 64 % 21-30 years old Majors Graphic Design English Communication Studies Psychology Library Science Sociology Nursing Liberal studies Music
    12. 13. Information Literacy Exposure <ul><li>86% of those with a requirement completed a credit course </li></ul><ul><li>Majority of respondents used their library website and print collection OFTEN </li></ul><ul><li>61% </li></ul>attended library instruction sessions 32% said their school had an Information literacy/technology requirement 45% said NO 23% couldn’t remember
    13. 14. Information Literacy self assessment of skills 20% poor 43% average searchers Before College After College 0 % said they were poor searchers Skills learned in college Finding relevant information, critical thinking, writing, determining information need, problem solving, social responsibility, ethical use of information and creativity 10% poor average 46% good
    14. 15. Information literacy workplace skills <ul><li>46% use subscription databases via employer 87% use free internet sources* </li></ul><ul><li>Work related projects that needed research: presentations, reports, and proposals </li></ul><ul><li>65% </li></ul>36% Consulted colleagues if they had trouble finding information Use research skills daily *CSU Only
    15. 16. Information Literacy Workplace skills <ul><li>53% believe their research skills played a role in getting hired 36% did not </li></ul><ul><li>Types of information: current news, empirical research, statistics and medical information and office supplies ranked lowest. </li></ul><ul><li>63% </li></ul>75% did not want continuing education on research skills use more than one source to verify information
    16. 17. Implications <ul><li>Does a cohesive library curriculum make a difference to student learning? </li></ul><ul><li>Do students value information literacy skills </li></ul><ul><li>Do they feel they need additional IL instruction? </li></ul>
    17. 18. VS Crawford Travis
    18. 19. Further Research <ul><li>Comparison of international instructional application of IL/ICT in the workplace </li></ul><ul><li>Comparison by professions, specifically the role IL plays in less research intensive professions </li></ul>
    19. 20. Further Research <ul><li>How Millennials use tech at work* </li></ul><ul><ul><li>Tech helps me improve my work 77% </li></ul></ul><ul><ul><li>Tech makes me more successful in my career 76% </li></ul></ul><ul><li>Comparison of IL skills at home vs. at work </li></ul>*Read Write Web 2/9/2010
    20. 21. <ul><li>Tiffini Travis </li></ul><ul><li>Twitter: Mojo_Girl </li></ul><ul><li>Info: </li></ul><ul><li>Handout: </li></ul><ul><li>Slides: </li></ul>