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Information Technology & Services
                              Prague 28th May 2008
Agenda

    q Primavera company overview
    q Primavera solution overview
    q Guardian Life Assurance




2
Primavera
  q Sole Focus and Commitment to the PPM Market

  q A Fully Integrated Solution with unmatched Resource and
      Portfolio Management functionality


  q Recognized “Leader” with significant and referencable client
      base


  q Selected year after year as Leader by top analysts
         Only Leader in Gartner Magic Quadrant for 7 consecutive years
         Leader in Forrester reports 3 years in a row


  q Commitment to customer support and potential for a unique
      vendor relationship
  3
Primavera at a Glance
     200
     190
     180   25 years of consistent growth and leadership
     170
           Large referencable customers & partners in 84 countries
     160
     150   Best customer service in the industry
     140
     130   Software used by more than 80,000 customers
     120
           500+ Employees (30% R&D, 20% Customer Support)
     110
     100
      90
      80
      70
      60
      50
      40
      30
      20
      10
       0
4
            83   85   87    89   91   93    95     97   99   01   03   05   07
Primavera Solution Footprint:
Managing The Way You Work



           What?                              Who?                          When?
     Portfolio Management              Resource Management              Project Management
    Identify, select, and prioritize                                     Plan and execute high
                                       Right people. Right projects.    quality projects on time,
     the right strategic initiatives                                            on budget
                                               Right now.



    How Much?                            Changes?                             Sure?
        Cost Management                 Contract Management               Risk Management
       Job Cost tracking and               Manage contracts,           Mitigate project risk through
       Earned value reporting            commitments, changes               predictive analytics




5
Primavera IT Solutions for the Enterprise

Select the right projects


Align Initiatives with Strategy


Achieve visibility into all projects


Measure projects objectively


Match resources with right projects


Track schedule & cost effectively


Enable collaborative management


    6
P6 Helps you Achieve Operational
Excellence

                                  P6
                     The most powerful, easy-to-use
                     solution for projects of any size
    Web Access                                            Project &
    for All Users                                     Risk Management
                                                     for the Power User




          Anytime,                                               Rich functionality
          Anywhere             Reporting                         and administration/
          Access                                                 security


                                               Enterprise-wide
                                               integration and
                                               reporting
7                                                                                  7
Primavera

            • Manage projects and
              programs of any size or
              complexity
            • View any level of detail
              within a project
            • Tools for any role,
              function, or skill level




8                                   8
Primavera for IT
Our customers have successfully completed projects
with improvements in excess of 88% and savings of
>$100 million




9
Guardian Life Insurance & Primavera
 Solution                     Customer Benefit / Quote                              Customer


               "Improving how we approach project management has been a
               critical success factor for us. Primavera has given us a solid
 IT Projects   foundation so that everyone has a good feel for exactly what
               we are doing, what our priorities are, and the financial health of    Guardian Life
                                                                                      Insurance
               the project. So when a problem is encountered, we have a full
                                                                                     Company of
               understanding of how it should be resolved."                            America




                    Other Customers With Similar Projects in Place




10
Enhance Value of IT Through Project Management

Guardian Life Insurance Company of America, uses Primavera Project
Management technology to drive dramatic budget savings and business building
efficiencies.


qPrimavera is used to manage…
         400 active projects
         650 resources
         Managed outsourced contractors




  11
Pain Areas


     q Guardian’s $150 million IT budget was growing 30 percent annually

     q Too much of the cost going to maintenance and legacy enhancement

     q Return on Investment


           “Guardian recognized the need to have technology be more of a
                                strategic contributor”
              “They recognized the need to slow the spending growth.
                         In effect to run IT like a business.”

12
Building the Foundation

New relationships were built between IT and other business leaders in a top-to-
bottom partnership. Established sound financial management structure for the
division.


Key to the success of that structure was the introduction of project
management methodologies and a software suite of tools to support the
process.


Too many of Guardian’s IT projects were grossly over budget and seriously
behind schedule. Getting costs under control was critical.


To ensure quality management, Guardian needed to be able to prioritize
spending and enable all constituencies – up to the CEO – to have a window on
IT activities.


13
Building the Foundation

Primavera was selected as the tool of choice. Primavera’s project
management and portfolio management capabilities were much more
advanced than anything else on the market,”


With the help of Primavera partners, the software was implemented within five
months.


Implementation now stands at 120 project managers using the project portfolio
management software to manage more than 400 active projects and more than
650 resources, including the IT division staff and offshore partner users.




14
Real Savings, Quantifiable ROI

After implementing Primavera, Guardian continued to make changes designed
to help the IT organization increase its value


To reduce expenses, certain maintenance and development projects once
handled by in-house contractors were outsourced, and servers and networks
were consolidated.


Within one year of implementing these changes, Guardian reduced its total IT
division budget by more than $30 million.


In addition, maintenance costs were slashed from 30 percent of the budget to
at times, only 18 percent.




15
Real Savings, Quantifiable ROI

Guardian also implemented a project prioritization process.


Using Primavera, IT managers meet with profit centers at budget time to
review projects, estimated costs, and anticipated benefits.


Projects are then aligned with each department’s strategic plans and
prioritized, Helping the IT division’s “customers” better manage not only costs,
but expectations as well.


“For example, when the executive team sits down and looks at the budget for
the coming year, demand always exceed our supply of resources and available
funding,”




16
Real Savings, Quantifiable ROI

“By using Primavera to facilitate discussions on project value and prioritization,
we take out $20-50 million of unnecessary requests each year that might
otherwise be in the budget.”




17
Real Savings, Quantifiable ROI

Integrating the software with Guardian’s general ledger system provides
organization-wide visibility into project costs and value.
Detailed information about projects appears on each department manager’s
monthly financial statement.
Quarterly reports for all projects with a value of more than $100,000 are
provided to all Profit Center Officers and Guardian Senior Management.


Improving project management approach has been a critical success factor for
Guardian
With Primavera they now have a solid foundation, everyone has a good feel for
exactly what we are doing, what our priorities are, and the financial health of
the project.
When a problem is encountered, Guardian have a full understanding of how it
should be resolved


18
Real Savings, Quantifiable ROI

In terms of adding value to Guardian, they have improved the rate of
completing projects on-time, on-budget and within scope from 35 percent to 65
percent; and expect that number to continuously increase




19
“Whiplash” Customer Service

Every IT effort can be approached in terms of payback


Positioning IT to take Guardian where it needed to go in terms of how it uses
technology – to enhance the efficiency of operations, to provide personalized
customer service, and to drive new projects out the door faster and cheaper.


With the changes made Guardian know where they are spending


Acting as the ultimate customer service organization, even to internal
customers, is critical




20
Building the Business-IT Relationship

Other IT organizations can enhance their value to the organization. The first
step is for technology experts to establish credibility with corporate
management


“IT leaders need to prove themselves as value-added intellectual peers, people
who bring something to the table that enhances the business and appeals to its
executives,” he says. “By running IT like a business, IT is perceived as a
valuable partner because the organization has demonstrated a sense of
responsibility and sensitivity to the needs of the overall business, rather than
their own as a technology utility."




21
Key Metrics

Primavera helped Guardian bring costs under control while
delivering strategic projects on time.


Within one year of implementing Primavera, Guardian;
     q Saved $30 Million in IT budget
     q Slashed maintenance costs by 30%
     q Costs under control
     q Strategic Projects Delivered on Time




22
Thank you

             Fleur Jerinic
          Regional Manager
              Primavera
         Tel: +44 7793 803 428
     Email: fjerinic@primavera.com




23

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Primavera

  • 1. Information Technology & Services Prague 28th May 2008
  • 2. Agenda q Primavera company overview q Primavera solution overview q Guardian Life Assurance 2
  • 3. Primavera q Sole Focus and Commitment to the PPM Market q A Fully Integrated Solution with unmatched Resource and Portfolio Management functionality q Recognized “Leader” with significant and referencable client base q Selected year after year as Leader by top analysts Only Leader in Gartner Magic Quadrant for 7 consecutive years Leader in Forrester reports 3 years in a row q Commitment to customer support and potential for a unique vendor relationship 3
  • 4. Primavera at a Glance 200 190 180 25 years of consistent growth and leadership 170 Large referencable customers & partners in 84 countries 160 150 Best customer service in the industry 140 130 Software used by more than 80,000 customers 120 500+ Employees (30% R&D, 20% Customer Support) 110 100 90 80 70 60 50 40 30 20 10 0 4 83 85 87 89 91 93 95 97 99 01 03 05 07
  • 5. Primavera Solution Footprint: Managing The Way You Work What? Who? When? Portfolio Management Resource Management Project Management Identify, select, and prioritize Plan and execute high Right people. Right projects. quality projects on time, the right strategic initiatives on budget Right now. How Much? Changes? Sure? Cost Management Contract Management Risk Management Job Cost tracking and Manage contracts, Mitigate project risk through Earned value reporting commitments, changes predictive analytics 5
  • 6. Primavera IT Solutions for the Enterprise Select the right projects Align Initiatives with Strategy Achieve visibility into all projects Measure projects objectively Match resources with right projects Track schedule & cost effectively Enable collaborative management 6
  • 7. P6 Helps you Achieve Operational Excellence P6 The most powerful, easy-to-use solution for projects of any size Web Access Project & for All Users Risk Management for the Power User Anytime, Rich functionality Anywhere Reporting and administration/ Access security Enterprise-wide integration and reporting 7 7
  • 8. Primavera • Manage projects and programs of any size or complexity • View any level of detail within a project • Tools for any role, function, or skill level 8 8
  • 9. Primavera for IT Our customers have successfully completed projects with improvements in excess of 88% and savings of >$100 million 9
  • 10. Guardian Life Insurance & Primavera Solution Customer Benefit / Quote Customer "Improving how we approach project management has been a critical success factor for us. Primavera has given us a solid IT Projects foundation so that everyone has a good feel for exactly what we are doing, what our priorities are, and the financial health of Guardian Life Insurance the project. So when a problem is encountered, we have a full Company of understanding of how it should be resolved." America Other Customers With Similar Projects in Place 10
  • 11. Enhance Value of IT Through Project Management Guardian Life Insurance Company of America, uses Primavera Project Management technology to drive dramatic budget savings and business building efficiencies. qPrimavera is used to manage… 400 active projects 650 resources Managed outsourced contractors 11
  • 12. Pain Areas q Guardian’s $150 million IT budget was growing 30 percent annually q Too much of the cost going to maintenance and legacy enhancement q Return on Investment “Guardian recognized the need to have technology be more of a strategic contributor” “They recognized the need to slow the spending growth. In effect to run IT like a business.” 12
  • 13. Building the Foundation New relationships were built between IT and other business leaders in a top-to- bottom partnership. Established sound financial management structure for the division. Key to the success of that structure was the introduction of project management methodologies and a software suite of tools to support the process. Too many of Guardian’s IT projects were grossly over budget and seriously behind schedule. Getting costs under control was critical. To ensure quality management, Guardian needed to be able to prioritize spending and enable all constituencies – up to the CEO – to have a window on IT activities. 13
  • 14. Building the Foundation Primavera was selected as the tool of choice. Primavera’s project management and portfolio management capabilities were much more advanced than anything else on the market,” With the help of Primavera partners, the software was implemented within five months. Implementation now stands at 120 project managers using the project portfolio management software to manage more than 400 active projects and more than 650 resources, including the IT division staff and offshore partner users. 14
  • 15. Real Savings, Quantifiable ROI After implementing Primavera, Guardian continued to make changes designed to help the IT organization increase its value To reduce expenses, certain maintenance and development projects once handled by in-house contractors were outsourced, and servers and networks were consolidated. Within one year of implementing these changes, Guardian reduced its total IT division budget by more than $30 million. In addition, maintenance costs were slashed from 30 percent of the budget to at times, only 18 percent. 15
  • 16. Real Savings, Quantifiable ROI Guardian also implemented a project prioritization process. Using Primavera, IT managers meet with profit centers at budget time to review projects, estimated costs, and anticipated benefits. Projects are then aligned with each department’s strategic plans and prioritized, Helping the IT division’s “customers” better manage not only costs, but expectations as well. “For example, when the executive team sits down and looks at the budget for the coming year, demand always exceed our supply of resources and available funding,” 16
  • 17. Real Savings, Quantifiable ROI “By using Primavera to facilitate discussions on project value and prioritization, we take out $20-50 million of unnecessary requests each year that might otherwise be in the budget.” 17
  • 18. Real Savings, Quantifiable ROI Integrating the software with Guardian’s general ledger system provides organization-wide visibility into project costs and value. Detailed information about projects appears on each department manager’s monthly financial statement. Quarterly reports for all projects with a value of more than $100,000 are provided to all Profit Center Officers and Guardian Senior Management. Improving project management approach has been a critical success factor for Guardian With Primavera they now have a solid foundation, everyone has a good feel for exactly what we are doing, what our priorities are, and the financial health of the project. When a problem is encountered, Guardian have a full understanding of how it should be resolved 18
  • 19. Real Savings, Quantifiable ROI In terms of adding value to Guardian, they have improved the rate of completing projects on-time, on-budget and within scope from 35 percent to 65 percent; and expect that number to continuously increase 19
  • 20. “Whiplash” Customer Service Every IT effort can be approached in terms of payback Positioning IT to take Guardian where it needed to go in terms of how it uses technology – to enhance the efficiency of operations, to provide personalized customer service, and to drive new projects out the door faster and cheaper. With the changes made Guardian know where they are spending Acting as the ultimate customer service organization, even to internal customers, is critical 20
  • 21. Building the Business-IT Relationship Other IT organizations can enhance their value to the organization. The first step is for technology experts to establish credibility with corporate management “IT leaders need to prove themselves as value-added intellectual peers, people who bring something to the table that enhances the business and appeals to its executives,” he says. “By running IT like a business, IT is perceived as a valuable partner because the organization has demonstrated a sense of responsibility and sensitivity to the needs of the overall business, rather than their own as a technology utility." 21
  • 22. Key Metrics Primavera helped Guardian bring costs under control while delivering strategic projects on time. Within one year of implementing Primavera, Guardian; q Saved $30 Million in IT budget q Slashed maintenance costs by 30% q Costs under control q Strategic Projects Delivered on Time 22
  • 23. Thank you Fleur Jerinic Regional Manager Primavera Tel: +44 7793 803 428 Email: fjerinic@primavera.com 23