Congility 2013 talk - technological innovation improved service delivery and cut costs, delivered by Peter Camilleri

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  • 1889- HMSO becomes responsible for publishing Legislation for Government1996 HMSO privatised and becomes TSO2000 The contract for legislation stayed with TSO until 2000 when it was competitively tendered. TSO won that 5 year contract and held it for the full term.2005? The contract was competitively re-tendered in 2005 and won again by TSO for a 5 year term with a commencement date of 1 October 2005  There were two websites at that stage – one supporting enacted legislation (made) called OPSI.gov.uk under the responsibility of OPSI – the other statutelaw.gov.uk supported revised (changed) legislation under the responsibility of SPO (statutory publications office) – joined up around 2006 and became part of TNA  2004- Facebook launched2006 – Twitter2007- Apple launches the iphone2007- Kindle launches2009- Tim Berners Lee (inventor of the world wide web, was brought in by the then Prime Minister Gordon Brown to work with the UK Government to help make data more open and accessible on the Web 2010- Apple launches the iPad2010- David Cameron and Francis Maude - a radical plan to open up Government data to the public, called the transparency agenda.  The efficiency board was formed and Maude wanted to “get the government web back under control”The above were drivers for how the landscape for the 2010 tender was defined and how legislation was to be accessed going forward 2010- Legislation ITT comes out.  Completely flipped the contract from a traditional print publishing contract to a primarily digital

Transcript

  • 1. Cover Master slide only – not for use Select cover layouts with picture Day Month Year Transforming the way people use Legislation information Peter Camilleri – Business Development Director TSO –Part of the Williams Lea Group 0
  • 2. 1 About TSO  Long-established UK firm employing 365 staff  Offices in London, Norwich, Edinburgh and Belfast  Part of:  Contract publisher  Digital solutions vendor  Over 60 UK-based developers and 8 project managers  OpenUp® Semantic Platform & Semantic Team
  • 3. 2 TSO Service Scope
  • 4. 3 Some of our clients
  • 5. TSO – Sensitive – Part of the Williams Lea Group 4  51 million hits per month  20 searches per second  2 million unique visitors a month  6.5 Million documents and growing  First Linked Data Statute Book in the world
  • 6. 5 TSO‟s Legislation Journey 1889 HMSO 19962000 2005 2007 2010 2007 2010 20062004 2010 Legislation ITT 1996 2009 Transparency Agenda Efficiency Board Formed
  • 7. www.Legislation.gov.uk  Developed by TSO for  The Official Portal for UK Legislation  1267-Present  Contains enacted and revised legislation  One of Government’s most visited sites  51 Million hits per month  1.6 Million hits per day  1200 searches every minute
  • 8. 7 Motivation behind the new legislation.gov.uk system ENACTED REVISED  OPSI for Enacted Legislation  Statute Law Database for revised legislation  Each was run by 2 different Govt entities (OPSI & SPO which merged)  High costs maintaining two sites  Users were using wrong sites (didn’t know where to look)  Needed to reduce Govt sites to save costs  Legislation needed to be more accessible to the new mobile devices  Moving from a “Push” to a “Pull” world Built to consolidate two legacy websites:
  • 9. Requirements for the website /publishing system  Had to be Open Standards based  Data format to be flexible, open and accessible  Had to be very fast and responsive  Had to be easy to use  Had to support Native XML  Metadata as RDF  Had to support Linked Open Data (Government’s Transparency Agenda)  Data needed to be portable  Data needed to be accessible by multiple devices
  • 10. Database Selection Process  2 month process  Evaluated 12 candidate databases solutions  Selection Criteria  Needed to try to get the best value for the taxpayer Functionality Robustness XQuery Compliance Support Scalability Performance Standards based Belief in the vendor
  • 11. 10 The 2010 Legislation Tender  Bid Submission June 2010  Contract commenced 1st Feb 2011  Changed from traditional publishing to digital  Capture – Transformation – Dissemination  Innovative approach to delivering legislation  TSO began preparations 12mths in advance  User Experience research  Data use and re-use  Performance Management System  New project management approach “Innovation involves deliberate application of information, imagination and initiative in deriving greater or different value from services”
  • 12. 11 Capture - Submission  Streamlined the way legislation is submitted  Removal of the manual processes  Digital Validation  Automated extraction of metadata
  • 13. Data Enrichment Service Infrastructure for automated extraction processes Starter DES (generic) annotator  Company names  Organisation names  Towns  Countries  Dates  Facilities  Events and others…  Wikipedia  data.gov.uk  Ordnance Survey  GeoNames  London Gazette and others… Entities extractedData sources
  • 14. 13 Capture - Submission  Streamlined the way legislation is submitted  Removal of the manual processes  Validation  Automated extraction of metadata  User certifies submission  Tracking
  • 15. 14 Capture - Registration  New tools for the Statutory Instruments Registrar  Streamlining the registration process  Joining up the legislation publishing lifecycle  Approval checks  Automation of existing processes
  • 16. 15 Dissemination – the Legislation.gov.uk site  Developed award-winning website  Fast search and retrieval  Ease of use and many ways to access legislation  “Points in time” view of legislation  URIs- access granular levels of data  Feature-rich „Best example of ICT-enabled innovation and enterprise‟ (UK Public Sector Awards 2011)
  • 17. The First Linked Data Statute Book in the World Linked Data describes a method of publishing structured data so that it can be linked to other data and become more useful. Rather than data available purely to serve web pages for human readers, it extends data so it can be read automatically by computers. Enables data from different sources to be connected and queried. In response to the Government‟s “Linked Data” Initiative
  • 18. Structured way of publishing data to facilitate linking to other data and resources Allows relationships between things to be expressed Facilitates navigation between information sources Enables creation of new products from existing data Re-aggregation of data into new information sources Facilitates creation of “mash-ups” Makes data more useful Linked Open Data is Linked Data that is free to use TSO Non-Sensitive What does Linked Data allow?
  • 19. TSO Non-Sensitive 18 Why are Governments opening up their data? To achieve important national benefits for both the Nation and its citizens including: 1. Encourage growth and the creation of companies and jobs 2. Increase discovery and transparency 3. Higher innovation, entrepreneurship 4. Encourage technological innovation 5. More informed, empowered and satisfied citizens
  • 20. What can you do with Linked Open Data? “Mash ups”- pulling data from various sources- Visualisations
  • 21. TSO Non-Sensitive Combine different data sets
  • 22. TSO Non-Sensitive Legislation.gov.uk - part of “The Semantic Web” Legislation.gov.uk Data.gov.uk Gazettes.gov.uk Legislation.gov.uk data.gov.uk Gazettes
  • 23. Harvest Enrich Store Publish Aggregation of data from web, APIs databases and files Extracting useful data and converting to re-usable formats Highly scalable database storage and query engine Websites and APIs to reach data users Automated processes that deliver reliable data How do we do this? Via OpenUp® - TSO‟s Linked Data Platform
  • 24. TSO Non-Sensitive 23 Using OpenUp® for Legislation.gov.uk Automated process:  Harvests Data from Legislation.gov.uk  Enriches the content via the Data Enrichment Service  Creates the URIs  Creates RDF triples  Stores RDF in the TSO triple store  Exposes RDF for querying via SPARQL endpoints and APIs  Third parties access RDF and pull it from the store
  • 25. 24 Legislation.gov.uk data re-use by 3rd parties Examples:
  • 26. Updating legislation- complex process: assisted by Semantic technologies
  • 27. Semantics assist locating legislation that has been affected
  • 28. TSO Non-Sensitive 27 Bottle-neck in updating legislation 25,000 changes per year Too many changes for in-house editors to cope with Expert Participation Model  Revision of legislation by 3rd parties  Tools & techniques to update legislation  Vetted users from legal publishers and voluntary organisations assist with updating of legislation
  • 29. 28 Summary – Legislation.gov.uk  Have we succeeded in what we set out to do?  Improving access for the public, for businesses and for computers  Saving Government money  Transformed legislation publishing  Exceeding performance measures
  • 30. 29 Closing John Sheridan, Head of Legislation Services, The National Archives ‘We are extremely proud of what has been achieved with TSO, it really is a world first and an exemplar for what can be achieved with open data if it is approached correctly. Third parties are already building mobile device and other online applications that use the data and API we created. There is a vast community accessing one dataset, in different ways, through different means, freely and easily. That is exactly what we wanted.’
  • 31. 30 Thank you Want to discuss further? peter.camilleri@tso.co.uk 0771 8695273
  • 32. Confidentiality statement The contents of this document together with all other information, data, materials, specifications or other related documents provided by Williams Lea (“WL”) (together “materials”) shall be treated at all times by the recipient as the confidential and proprietary information of WL. The recipient shall not disclose any such materials to any third parties without the express, prior written approval of WL. Where such express approval is granted by WL, the recipient shall ensure that all third parties to whom disclosure is made shall keep any such materials confidential and shall not disclose them or any part of them to any other person. All intellectual property rights in the materials shall remain the property of WL, or its third party licensors, and are protected by copyright. © 2012 Williams Lea Group Disclaimer This document may be incomplete without reference to any oral briefing provided by WL, reflects current conditions and WL’s views as of this date and is subject to correction or change at any time. Although the information contained in this document is believed to be accurate in all material respects, neither WL nor any of WL’s advisers, agents, officers or employees accepts responsibility or liability for or makes any promise, representation, statement or expression of opinion or warranty, express or implied, with respect to the accuracy or completeness of the content of this document (to the extent permissible by law) unless and save to the extent that such promise, representation, statement or expression of opinion or warranty is later expressly incorporated into a legally binding contract. 31