Wikipedia for GLAMS_by_jentzsch_&_ockerbloom


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Presentation for Small Museum Association 2014 Conference, #SMA_14, on Wikipedia for GLAMS (Galleries, Libraries, Archives & Museums). By Tracy Jentzsch of the University of Delaware's Museum Studies Program and Mary Mark Okerbloom, Wikipedian in Residence at the Chemical Heritage Foundation.

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  • I will give a brief introduction of what Wikipedia is and is not. Mary Mark Okerbloom who is the Wikipedian in residence for the Chemical Heritage Foundation in Philadelphia, will discuss Wikipedia more in depth, and then Mary will lead us in a brief hands on intro-to-editing Wikipedia Some of you will walk away from this session with a better understanding of what Wikipedia is; some will be ready to upload or edit their first articles. With a quick show of hands, how many of you here have already edited a Wikipedia article? Hopefully after this session all of you will understand Wikipedia’s relevance and importance to Galleries, Libraries, Archives and Museums.
  • Wiki is the Hawaiian word for Quick. A wikii is a special kind of website which allows people to quickly collaborate online. Wikipedia is just one of the many Wikis online - so you can think of Wikipedia as the Wiki Encyclopedia Other examples of Wikis include: Choral Public Domain Wiki – used to maintain a free library of typeset musical scores, and Museum’s Wiki, which is set up for use by Cultural Heritage organizations. Wikipedia is now the one of the first places people go on the internet to do any sort of research or to look up a word. It is the world’s largest web-based, free-content encyclopedia project It is based on openly editable model and it is supported by the Wikimedia Foundation. The articles that appear on Wikipedia are written collaboratively by largely anonymous internet volunteers. At the end of 2013, they were approaching 4.5 MILLION articles! Who writes the articles? Anyone can! When you create or edit a Wikipedia article, you become a Wikipedian or an Editor!
  • So lets talk for a moment about what a tremendous resource Wikipedia is. Does anyone want to take a guess at where Wikipedia falls in the top 20 most popular website? #1 – Google, with 1.1 BILLION unique monthly visitors, Let’s make sure you understand that is UNIQUE visitors, not repeat visitors. #2 Youtube with 1 Billion unique monthly visitors #3 Facebook with 900 Million unique monthly visitors, #4 Yahoo with 500 million UMV #5 Amazon with 500 million UMV and finally -
  • Wikipedia with over 475 Million Unique Monthly Visitors (according to EBiz) for Feb. 2014 So you can see, that is a lot of internet traffic and visibility for your organization and for your collections. How many of you can even count a fraction of that number in monthly visitation, either virtual or physical visits?
  • Let’s take a moment to distinguish between Wikipedia, Wikimedia, Wikimedia commons and GLAM Wiki. So we know that Wikipedia is our online encyclopedia. Wikimedia is a 501 Charitable foundation based in San Francisco CA – dedicated to encouraging the growth, development and distribution of free, multilingual, educational content, and to providing the full content of these wiki-based projects to the public free of charge. The Wikimedia Foundation operates some of the largest collaboratively edited reference projects in the world, including Wikipedia, a top-ten internet property. Wikimedia Commons is a media repository that is created and maintained by volunteers. Its name, "Wikimedia Commons," is derived from that of the umbrella project "Wikimedia," which manages all Wikimedia projects, and from the plural noun "commons," as its contents are shared across all Wikimedia projects. It provides a central repository for freely licensed photographs, diagrams, animations, music, spoken text, video clips, and media of all sorts that are useful for any Wikimedia project.
  • The GLAM-WIKI project supports GLAMs and other institutions who want to work with Wikimedia to produce open-access, freely-reusable content for the public. GLAM Wiki is an initiative that supports Galleries, Libraries, Archives, and Museums" with Wikipedia; this also includes botanic and zoological gardens – It helps cultural institutions share their resources with the world through collaborative projects with experienced Wikipedia editors.
  • Let’s talk about the Five Pillars of Wikipedia – the principals that it is based on, which should help you better understand what Wikipedia IS and IS NOT: Wikipedia combines many features of general and specialized encyclopedias, and almanacs. Wikipedia is not a soapbox, an advertising platform, a vanity press, an experiment in anarchy or democracy, an indiscriminate collection of information, or a web directory. It is not a dictionary, a newspaper, or a collection of source documents, although some of its fellow Wikimedia projects are.
  • Wikipedia strives for articles that document and explain the major points of view, giving due weight with respect to their prominence in an impartial tone. Wikipedia avoids advocacy and characterizes information and issues rather than debate them. In some areas there may be just one well-recognized point of view; in others, Wikipedia describe multiple points of view, presenting each accurately and in context rather than as "the truth" or "the best view". All articles must strive for verifiable accuracy, citing reliable, authoritative sources, especially when the topic is controversial or is on living person. Editors' personal experiences, interpretations, or opinions do not belong. If another editor challenges the neutrality of your article, Wikipedia will publish a dispute, like this:
  • Here is an example of a Neutrality dispute:The Wikipedia page for the State Corporation Commission includes a note explaining the neutrality of the article is disputed. That's because an official from the commission formally objected to changes to the page describing the agency's deliberations as secret. The Warning reads: The neutrality of this section is disputed. Relevant discussion may be found on the talk page. Please do not remove this message until the dispute is resolved.
  • Since all editors freely license their work to the public, no editor owns an article and any contributions can and will be mercilessly edited and redistributed.Respect copyright laws, and do not plagiarize sources. Non-free content is allowed under fair use, but strive to find free alternatives to any media or content that you wish to add to Wikipedia. Since all your contributions are freely licensed to the public, no editor owns any article; all of your contributions can and will be mercilessly edited and redistributed.
  • You will be working with many people, probably non of whom you already know. Respect your fellow Wikipedians, even when you disagree. Apply Wikipedia etiquette, and don't engage in personal attacks. Seek consensus, avoid edit wars, and never disrupt Wikipedia to illustrate a point. Act in good faith, and assume good faith on the part of others. Be open and welcoming to newcomers. If a conflict arises, discuss it calmly on the nearest talk pages, follow dispute resolution,
  • Wikipedia has policies and guidelines, but they are not carved in stone; their content and interpretation can evolve over time. Their principles and spirit matter more than their literal wording, and sometimes improving Wikipedia requires making an exception. Be bold but not reckless in updating articles, and do not agonize about making mistakes. Every past version of a page is saved, so any mistakes can be easily corrected.
  • The Wikipedia page contains the Article, Discussion(or TALK), Edit and HistoryThe info you read about a subject is on the Article page(or ABOUT), viewable by anyone. It should include references to publish resources, such as websites, books, newspapers and articles in journals. This can NOT include original research. This is KEY- Wikipedia gathers information from sources published elsewhere.
  • The Discussion (or TALK) tab is where you can find discussion or debate about the topic. This is where authors can leave notes to one another about changes they have made to an article, or questions they may have. This is one place where you can express your personal opinions.
  • The History Tab lists every change that has been made to the article. This includes dates, and the user name or IP address of who made the changes. For example on this page we can see that the article was created in August 2009, and edited in Dec 2010 by user DThomsen8, as part of a WikiProject Maryland. These changes can be made by the more then over 132,000 editors. Higher level changes can be made by the 1,415 administrators. An administrator can do things such as flag pages with poor quality content, or delete a page altogether.
  • So the big question you might be asking? Why should GLAMS partner with Wikipedia? Wikipedia might be the first source of information that people seek to discover your institution or collection. Wouldn't you like to have input into what is being said about your organization?If your information is out there and freely sharable, you will be bringing that information to new and often unintended audiences. How wonderful for someone who is using Wikipedia to get information on The Great Blizzard of 1888 to be able to access information (and maybe images) on the Lewes LifeSaving Station and be directed to the Lewes Historical Society and discover their Maritime Tours?In searching and creating articles in Wikipedia, it’s quite possible you will locate other institutions or collections similar in scope or complimentary in scope. It is an opportunity for museum professionals and librarians to engage with one another. What a great way for new collaborations to begin! There is a Wikipedia article on New Castle, Delaware on which there is a link to the Amstel House. If you follow that to the Wikipedia article on the Amstel House, you will discover information on 16-18th century Dutch decorative arts. New Castle Historical could easily partner with an institution such as The Getty to reference a digitized book in the Getty’s collection on Art in History/History in Art: Studies in Seventeenth-Century Dutch CultureEdited by David Freedberg and Jan de Vries, to not only include in the reference, but possible to have a librarian from the institute edit your article.When you post an article and and someone reads your article, you facilitate a deeper level of engagement with the learner as you provide further resources and content. You have the ability in Wikipedia to add links and various forms of content, such as images and video. This makes for a more content rich first experience with your institution, archive or collection.
  • Wikipedia Meetups are face to face gatherings of Wikipedians that can take place anywhere. If you follow the link on Wikipedia to the Wikipedia:Meetup page, it lists meetups by city, which anyone is free to join. A great way to learn more about Wikipedia, and get your questions answered by a real person. They also do edit-a-thons on particular topics, which I know Mary is going to touch on.Wikipedia Chapters The Wikipedia & Libraries list serv is a discussion list about collaborations between the world's libraries and the Wikimedia Foundation, Wikipedia, and its sister projects. This is a space for a free exchange of ideas and advice between librarians, library technologists, archivists and Wikimedians.
  • Wikipedia Loves Libraries is a general initiative, begun in 2011, for improved Wikimedia engagement with libraries and archives, and more concretely an annual campaign of wiki-workshops and edit-a-thons at libraries, around Open Access Week in October/November. Open Access Week is a scholarly communication event which focuses on open access. Organizations large and small, from the Smithsonian to the MultomahCounty Library ( invite the public in to mine their resources, create and edit Wikipedia articles and share them on the web, exposing less recognizable names, artists and objects and giving them quality representation on Wikipedia.
  • My name is Mary Mark Ockerbloom, and I’m a Wikipedian in Residence at the Chemical Heritage Foundation. My position was created by Jeff Guin under the GLAM initiative, which connects people with knowledge of Wikipedia, and people with content knowledge from Galleries, Libraries, Archives and Museums. My position is mutually mission driven: both Wikipedia and the Chemical Heritage Foundation want to share information about the history of science & technology.
  • A nice example where all of these came together was the ArtAndFeminism Wikipedia Edit-a-thon, February 1, 2014.
  • This is the reference list for Andrea Polli. In everything that we’re doing here, we’re striving for Quality, Accuracy & Integrity.
  • After the Art And Feminism event, I did some followup on Wikipedia. I proposed the new Andrea Polli page for a feature called “Did You Know” on the Wikipedia main page. A new article has to be nominated within 5 days of its creation.
  • ForAda Lovelace Day, last fall, I also created an article and nominated it as a DYK. The suggestion for this article came from archivist Andy Mangravite who knew of Sibyl Rock from his collections.
  • Context is essential to meaning, and good metadata is essential to preserving context.
  • One of the things that GLAM institutions – Galleries, libraries, archives and museums – care about is context.
  • It’s possible to create descriptive metadata on Wikipedia that captures the information that matters to GLAM institutions, but it takes some extra work.
  • Metadata is only part of the Important information that has to be recorded to release an image; you also need accurate licensing information describing the copyrights that may be involved.
  • Underlying each image on Wikimedia Commons is an editable page for metadata and licensing information.
  • One of the things I’m doing at the Chemical Heritage Foundation is developing canonical examples of images with differing metadata and copyright conditions.
  • The templates on Wikipedia weren’t really designed with archives in mind, so they aren’t always an ideal fit.
  • That’s a quick introduction to some of the things that I’m doing at the Chemical Heritage Foundation. If you’re from the Philadelphia area and you want to find out more, one of our outreach activities is the GLAM Café, held the second Tuesday of every month… next is March 11 at the Chemical Heritage Foundation. Everybody is welcome.
  • The first thing I’m going to do is to refer you to some useful online resources for learning about Wikipedia editing. These training guides were designed with students in mind, but there’s good information there, and Training/For Students is organized into a list of individual topics, so you can pick the topic that’s most useful to you at the time. Another really good way to learn about editing is to look at the structure of good pages, and model what they’ve done.
  • GLAM: Galleries, Libraries, Archives and MuseumsWikipedia:GLAM/National Archives and Records Administration/Guidelines
  • Look at the upper right corner of your browser window. GET PEOPLE IN GROUPSDo you see the “Create account” and “Log in” links? If you already have a Wikipedia account, click “Log in” and log yourself in. Otherwise, click “Create account”.
  • How many people here have searched for something on Wikipedia?Wikipedia is large and interconnected, so finding things is an important skill. Try typing “clear toy candy” into the search box and press Search (look down the side bar, or at the upper right corner of the page, for Search boxes)
  • The default search for “Othmer Medal” doesn’t match any titles, so Wikipedia takes you to a more detailed Search page with possible links that might match my content search. You can also get to the search page by clicking “Search” or “Go” on an empty search string.
  • The search gives you more opportunities for searching than just content! Click on “Multimedia” and you’ll see a list of available images.
  • Click on the “Help and Project pages” link and you’ll get a different set of results.
  • Look at the upper right corner of your browser window.Do you see the “Create account” and “Log in” links? If you already have a Wikipedia account, click “Log in” and log yourself in. Otherwise, click “Create account”.
  • Go ahead and create an account.Pages that you see may differ somewhat from the slides I show: Wikipedia is constantly being edited. Speak up or ask questions if something is confusing!
  • Any time you want to log in, just find the “Log In” box (usually near the top right) and enter your name and password.
  • Click on the edit this page tab of your user page.
  • In the open area with the inner scroll bar, type in something describing your job: e.g. “I am a Wikipedian in Residence at the [[Chemical Heritage Foundation]].” Scroll down the Outer Scroll bar and click Save page at the bottom left of the window.
  • Congratulations! You’ve just created your first page and made your first edit to Wikipedia! Every page in Wikipedia is an editable page.
  • Text on the page that is highlighted in blue indicates a link to another Wikipedia page. Internal links make Wikipedia useful; they’re how people find one topic from another. The first occurrence of a significant term on a page is often linked.
  • Each user has a personal area for trying out edits, called a “Sandbox”. Click on “Sandbox” to the right of your name. You create and save the sandbox the same way you created your User page. As I demonstrate different types of edits, you are free to test out the sorts of changes I’m making by doing something similar in your “Sandbox”.
  • Whether you’re editing a user page, your sandbox, or an article, the first thing you have to do is invoke the editor. There are two ways to do this: the effect will be slightly different.The first choice edits the entire page; the second edits only a single section. If your edit involves adding inline citations, you may be better off editing the entire page. Then you’ll see all the areas affected when you preview.
  • First put your cursor at the spot in your text where you want a citation to appear.Then Click Cite (if you don’t see the Template pulldown), click on the template pulldown, and choose BOOK.
  • If you are citing a book and you know the ISBN, enter it and click the nearby market. It will fill in the rest of the description. If you don’t have the ISBN, you can fill in the fields by hand, or using cut and paste from another window. If you give the reference a name, you can reference it more than once later on.
  • With these three skills you can write a Wikipedia page. 1. write some text 2. Add some links 3. Reference your information.
  • Every edit you save is listed in the Contributions, which is a public record of what you’ve done on Wikipedia. This is useful if you’re trying to find an article you were working on.
  • One of the best ways to learn is to find a page that does something well, and click on the “edit this page” tab to see what they’ve done and how they’ve done it. Structure: infobox, picture, contents, lead : the lead is extremely important.
  • One of the simplest ways to learn on Wikipedia is to see what others are doing. You can also ask others when you want help or information.
  • Wikipedia for GLAMS_by_jentzsch_&_ockerbloom

    1. 1. Using Wikipedia for GLAM Part I: Tracy H. Jentzsch, Program Assistant, Museum Studies at the University of Delaware @Tracy_Jentzsch
    2. 2. What is WikiPedia?
    3. 3. Most Popular Websites
    4. 4. Most Popular Websites #6 -
    5. 5. What is WikiCommons?
    6. 6. GLAM WIKI
    7. 7. The Five Pillars of WikiPedia Wikipedia is an Encyclopedia
    8. 8. The Five Pillars of WikiPedia -Wikipedia is an Encylopedia -Wikipedia is written from a Neutral point of view
    9. 9. The Five Pillars of WikiPedia -Wikipedia is an Encylopedia -Wikipedia is written from a Neutral point of view
    10. 10. The Five Pillars of WikiPedia -Wikipedia is an Encylopedia -Wikipedia is written from a Neutral point of view -Wikipedia is free content that anyone can use, edit, modify & distribute
    11. 11. The Five Pillars of WikiPedia -Wikipedia is an Encylopedia -Wikipedia is written from a Neutral point of view -Wikipedia is free content that anyone can use, edit, modify & distribute -Editors should treat each other with respect and civility
    12. 12. The Five Pillars of WikiPedia -Wikipedia is an Encylopedia -Wikipedia is written from a Neutral point of view -Wikipedia is free content that anyone can use, edit, modify & distribute -Editors should treat each other with respect and civility -Wikipedia does not have firm rules
    13. 13. What does a WikiPedia page look like?
    14. 14. What does a WikiPedia page look like?
    15. 15. What does a WikiPedia page look like?
    16. 16. Wikipedia – GLAM Partnerships • Meeting informational needs • Building new or “unintended” audiences • Find additional information relevant to your collections and build partnerships • Facilitating deeper levels of engagement
    17. 17. Getting Involved • Wikipedia Meetups – • Wikipedia Chapters • Wikipedia & Libraries List serv –
    18. 18. Getting Involved • Wikipedia Loves Libraries –
    19. 19. Using Wikipedia for GLAM Part II: Mary Mark Ockerbloom, Wikipedian in Residence, Chemical Heritage Foundation @MMOckerbloom
    20. 20. The mission of the Wikimedia Foundation is … to collect and develop educational content … and to disseminate it effectively and globally. Chemical Heritage Foundation is a library, museum and archive. Our vision is to collect, study and communicate human stories about the sciences and technologies that shape material culture.
    21. 21. The Goal To improve the quality of articles on Wikipedia by sharing Chemical Heritage Foundation resources “People see maybe 1% of what we have” books, artworks, artifacts, papers, photographs, oral history events, awards, media (videos, magazine &website)
    22. 22. What Do I Do? Image release on Wikimedia Commons: People (Events) Rare books (Alchemy) Artworks, Artifacts, Other Editing of articles on Wikipedia: Adding images and video, improving citations, writing Creating new articles (often for special events) Outreach: GLAM Café Art And Feminism Wikipedia Edit-a-thon
    23. 23. Art And Feminism Edit-a-thon
    24. 24. Quality, Accuracy & Integrity
    25. 25. Wikipedia “Did You Know” Wikipedia article traffic statistics: Creation at edit-a-thon: 80 visits DYK (February 8-9) : 1200 visits
    26. 26. Ada Lovelace Day 2013
    27. 27. Wikipedia Pages Bring Together Resources From Across The Institution
    28. 28. The Curse of Wikipedia
    29. 29. Thomas Wijck “The Alchemist in his Study”
    30. 30. Descriptive Metadata
    31. 31. Wikimedia Licensing
    32. 32. For Each Image, An Editable Page == {{int:filedesc}} == {{Photograph |photographer =Gregory Tobias |title = |Description ={{en|1=Set of Bakelite Buttons Set of 24 [[w:Bakelite|Bakelite]] [[w:Button|buttons]] of various shapes, sizes, and colors; colors include different shades of green, red, white, and amber; some have brass fasteners. }} |depicted people = |depicted place = |date =2007 |medium = |dimensions = |institution = {{Institution:Chemical Heritage Foundation}} |department = |references = |object history = |exhibition history = |credit line = |inscriptions = |notes = Image downloaded with permission from the Chemical Heritage Foundation, as part of the [[w:Wikipedian in Residence|Wikipedian in Residence]] initiative. |accession number = 2007.068 |source = [ Chemical Heritage Foundation], Photograph by Gregory Tobias |permission ={{CHF-cooperation}} {{CC-BY-SA-3.0 | Chemical Heritage Foundation}} |other_versions = }} [[Category:Images from the Chemical Heritage Foundation]] [[Category:Bakelite]] [[Category:Textile closures]] [[Category:Buttons (clothing)]]
    33. 33. Canonical Examples: Artwork
    34. 34. Canonical Examples: Photograph
    35. 35. Save the Date: March 11, 2014 The second Tuesday of each month, 5-8 p.m. 315 Chestnut Street, Philadelphia
    36. 36. Using Wikipedia for GLAM Part III: HANDS ON Mary Mark Ockerbloom, Wikipedian in Residence, Chemical Heritage Foundation @MMOckerbloom
    37. 37. How-To Guides
    38. 38. Best Practices – Present a neutral point of view in an impartial voice. You are writing an encyclopedia, not a press release or journal article. – Accuracy and verifiability: Reference known facts using verifiable sources and fact-check references for accuracy. – Avoid Conflict of Interest: Editing articles about yourself, or an organization or person for whom you work, is a potential conflict of interest. Simple factual changes (maybe); more substantive changes (propose first on talk page) – Transparency: Disclose your affiliation to any organization for whom you work on your user page. This summary has been adapted from NARA (National Archives and Records Administration)’s Guidelines. – s_and_Records_Administration/Guidelines
    39. 39. Go to English Wikipedia
    40. 40. Searching • Wikipedia tries to be as helpful as possible • It assumes you want content • It takes you straight to a page if you match its title • You see more alternatives if you don’t exactly match the title of a target page
    41. 41. To Find Pages Which Mention a Topic Search “Content pages”
    42. 42. To Find Images, Search “Multimedia”
    43. 43. To Learn About How Wikipedia Works, Search “Help and Project Pages”
    44. 44. Go to English Wikipedia
    45. 45. Create an Account
    46. 46. You are Now an Editor!
    47. 47. Create Your User Page While logged in, click on your name to go to your user page. Say yes if it asks you to start or create the user page.
    48. 48. This is Your User Page • • • • Your user page “belongs” to you All other pages are communal All pages in Wikipedia are editable It’s impolite to edit someone else’s user page
    49. 49. Disclose Your Affiliation
    50. 50. Congratulations! You’ve just created your first page and made your first edit to Wikipedia!
    51. 51. Internal Links
    52. 52. Sandboxes Are For Preparation
    53. 53. Invoking the Editor You can either: Click the edit this page tab at the top of the page Or click the [edit] box next to a section
    54. 54. First You Write
    55. 55. Then You Cite
    56. 56. Describe Your Citation
    57. 57. Then You Preview
    58. 58. Help! What Happened?
    59. 59. Then You Save
    60. 60. History
    61. 61. Contributions
    62. 62. Learn From Examples
    63. 63. A Good Article Should: • • • • Be neutral in tone Be a reasonable length Be well organized and readable Include inline citations supporting all information, for the article’s {{reflist}} • Link to other relevant topics on Wikipedia • Be linked to by other relevant topics on Wikipedia • Contain relevant images when possible
    64. 64. Tips for Creating New Articles • Start in your Sandbox • Create an article of some length – don’t stop at three sentences • The ‘lead’ or first paragraph must establish the significance of the topic of the article – why should this person/thing be in an encyclopedia • If robots or people leave messages, ask yourself “How can I improve my article?”
    65. 65. Exploring and Asking for Help • If you like what someone has done on a page, click edit on the page to see how they did it • Read the talk page of an article to assess the integrity of the content and past questions or concerns. • Ask for advice on Project talk pages (e.g. Chemistry) if you have a concern about something you want to write •'s_guide_to _Wikipedia • Search on both Content and Help and Project pages • Explore the Help item on the sidebar and its decision tree • Go to the Teahouse “A friendly place to ask questions” • Add a {{helpme}} template to your talk page with an outline of your question to attract a volunteer
    66. 66. Q&A Mary Mark Ockerbloom, Wikipedian in Residence, Chemical Heritage Foundation @MMOckerbloom Tracy H. Jentzsch Staff Assistant, University of Delaware Museum Studies Program @Tracy_Jentzsch Final Resource:
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