TERiX Proactive Support and Monitoring

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TERiX monitoring solution to better service the datacenter. Updated 9.6.2012

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TERiX Proactive Support and Monitoring

  1. 1. Proactive Support and Monitoring Some Things to Consider…Better Service. Better Value.
  2. 2. "Is my current monitoring solution satisfactory?" TERiX is able to address issues proactively with our monitoring solution. The value to the customer is realized in reduced costs of downtime (productivity, opportunity, and service costs). Need more information on ProServe from TERiX? Contact us!Better Service. Better Value.
  3. 3. "How do I currently manage my hardware assets?" TERiX provides access to online reports on the inventory you have under coverage. Where available, and desired, we provide our “call- home” or “monitoring” solutions to enhance proactive support of those reported assets.Better Service. Better Value.
  4. 4. About TERiXTERiX Computer Service delivers enterprise-grade support for servers, storage,network hardware and operating systems from over 30 manufacturersincluding IBM, HP, Oracle Sun, Cisco, and EMC. TERiX relentlessly focuses oncustomer satisfaction to exceed Service Level benchmarks and deliver asuperior alternative to OEM hardware support. TERiX customers include asignificant portion of the Fortune 50 and more than twenty U.S. and Canadianfederal government agencies. In business since 1997, TERiX is headquarteredin Sunnyvale, California, and can be found online athttp://www.terix.com/index.phpBetter Service. Better Value.

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