SAP Business One Study GuideSAP Business One Version 8.8                               1
How to use the Study Guide:There are 19 topics in the study guide. You can scroll through the document to reach each topic...
Overview of Topics – Table of ContentsClick on any topic below to go directly to the self study questions for that topic. ...
Study Guide Topic 1: SAP Business One BasicsAnswer the following questions in your own words:  1. What type of architectur...
Basics Study SectionChoose a link in this section to help you answer the questions you are notcomfortable with.Basics Stud...
Study Guide Topic 2: Purchasing ProcessAnswer the following questions in your own words:  1. What are the 3 main documents...
If you are comfortable answering all of the questions above:      Continue to the next section. (Link to Sales Process Un...
Purchasing Process Study SectionChoose a link in this section to help you answer the questions you are notcomfortable with...
Study Guide Topic 3: Sales ProcessAnswer the following questions in your own words:  1. What are the main documents used i...
If you are not comfortable answering these questions:      Use the materials in the Sales Process Study Section          ...
Sales Process Study SectionChoose a link in this section to help you answer the questions you are notcomfortable with.Sale...
Study Guide Topic 4: Inventory Processes, Items and PricingAnswer the following questions in your own words:  1. What info...
If you are comfortable answering all of the questions above:      Continue to the next section (Link to Production Questi...
Inventory Study SectionChoose a link in this section to help you answer the questions you are notcomfortable with.Inventor...
Hierarchies and Expansions for Price Lists* (e-learning)Picking* (e-learning)Packing* (e-learning)Initial MRP Definitions*...
Study Guide Topic 5: ProductionAnswer the following questions in your own words:  1. What are the steps in the production ...
Production Process Study SectionChoose a link in this section to help you answer the questions you are notcomfortable with...
Study Guide Topic 6: ServiceAnswer the following questions in your own words:  1.     What are the two deadlines that are ...
Service Process Study SectionChoose a link in this section to help you answer the questions you are notcomfortable with.Se...
Study Guide Topic 7 - SAP Business One Standard FinancialProcessesAnswer the following questions in your own words:  1. Wh...
Standard Financial Processes Study SectionChoose a link in this section to help you answer the questions you are notcomfor...
Study Guide Topic 8 - Banking ProcessAnswer the following questions in your own words:  1. What are the main documents use...
Banking Process Study SectionChoose a link in this section to help you answer the questions you are notcomfortable with.Ba...
Study Guide Topic 9 – Financial ProcessAnswer the following questions in your own words:  1. In a new company, what option...
Financial Process Study SectionChoose a link in this section to help you answer the questions you are notcomfortable with....
Study Guide Topic 10 – Posting Periods ProcessAnswer the following questions in your own words:  1. What is the main posti...
Posting Periods Process Study SectionChoose a link in this section to help you answer the questions you are notcomfortable...
Study Guide Topic 11 – Controlling ReportsAnswer the following questions in your own words:  1. What are the three main fi...
Controlling Reports Study SectionChoose a link in this section to help you answer the questions you are notcomfortable wit...
Study Guide Topic 12 – Financial Accounting InitializationAnswer the following questions in your own words:  1. What does ...
Financial Accounting Initialization Study SectionChoose a link in this section to help you answer the questions you are no...
Study Guide Topic 13: SAP Business One AcceleratedImplementation program (AIP)The SAP Business One Accelerated Implementat...
Accelerated Implementation Overview Study SectionChoose a link in this section to help you answer the questions you are no...
Study Guide Topic 14: AIP - Project Preparation Phaseincluding Software InstallationThe Project Preparation phase provides...
Project Preparation Phase Study SectionChoose a link in this section to help you answer the questions you are notcomfortab...
Study Guide Topic 15: AIP - Business Blueprint Phaseincluding Business Process MappingIn the Business Blueprint phase, you...
If you are comfortable answering all of the questions above:      Continue to the next section (Link to Project Realizati...
Business Blueprint Study SectionChoose a link in this section to help you answer the questions you are notcomfortable with...
Study Guide Topic 16: AIP - Project Realization Phaseincluding Company Initialization and Data MigrationIn the Project Rea...
Project Realization Phase Study SectionChoose a link in this section to help you answer the questions you are notcomfortab...
Study Guide Topic 17: Customization ToolsCustomization tools allow you to extend the functionality of SAP Business One wit...
If you are comfortable answering all of the questions above:      Continue to the next section (Link to Final Preparation...
Customization Tools Study SectionChoose a link in this section to help you answer the questions you are notcomfortable wit...
Navigation Links:Return to the Customization Tools Study QuestionsOverview of Topics (Table of Contents)                  ...
Study Guide Topic 18: AIP - Final Preparation phase includingOpening BalancesIn the Final Preparation phase you prepare th...
Final Preparation Phase Study SectionChoose a link in this section to help you answer the questions you are notcomfortable...
Study Guide Topic 19: AIP - Go-Live and Support phaseThe purpose of this phase is to move from a project-oriented, pre-pro...
Go-Live and Support Study Phase SectionChoose a link in this section to help you answer the questions you are notcomfortab...
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Guia de estudio certificacion B1 88

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Guia de estudio certificacion B1 88

  1. 1. SAP Business One Study GuideSAP Business One Version 8.8 1
  2. 2. How to use the Study Guide:There are 19 topics in the study guide. You can scroll through the document to reach each topic oryou can use the bookmarks in the Overview of Topics to jump to each section individually. Eachsection will contain questions on a topic. Answer the questions in your own words to the best of yourability.If you can easily answer the questions in your own words, then you likely have the knowledgenecessary to take the 8.8 certification. Your next step should be to take the practice test* for thecertification.If you cannot easily answer certain questions, then go to the study section for that topic to learn moreabout the area. These study sections are meant to help you fill in the gaps in your knowledge.If you cannot answer the majority of questions and you have not worked with SAP Business One, werecommend that you take the three courses TB1000, TB1100, and TB1200 with an instructor to betterprepare for the exam. Access the SAP Global Education* portal to get information about an instructorled classroom training.Following the questions for each topic, there is a study section with links to:  Written materials on that topic  Exercises you can run on your own SAP Business One system. (The exercises are based on the UK demo database, however, they are written to allow you to run them in most localized demo databases.)  Online help to quickly look up a subject area  Other supplementary materialsNote: For accessing links marked with an asterisk (*), you need to be online and logged into ChannelPartner Portal (s-user required). 2
  3. 3. Overview of Topics – Table of ContentsClick on any topic below to go directly to the self study questions for that topic. 1. SAP Business One Basics 2. Purchasing Process 3. Sales Process 4. Inventory Processes, Items and Pricing 5. Production Process 6. Service Process 7. SAP Business One Standard Financial Processes 8. Banking Process 9. Financial Process 10. Posting Periods Process 11. Controlling Reports 12. Financial Accounting Initialization 13. SAP Business One Accelerated Implementation program (AIP) 14. AIP - Project Preparation Phase including Software Installation 15. AIP - Business Blueprint Phase including Business Process Mapping 16. AIP - Project Realization Phase including Company Initialization and Data Migration 17. Customization Tools 18. AIP - Final Preparation phase including Opening Balances 19. AIP - Go-Live and Support phase 3
  4. 4. Study Guide Topic 1: SAP Business One BasicsAnswer the following questions in your own words: 1. What type of architecture does SAP Business One use? 2. Name the basic processes in SAP Business One. 3. What is the purpose of the link arrow? 4. What is an easy way to find table and field names when you are viewing a form such as a sales order? 5. What is the purpose of user-defined shortcuts and how are they set up? 6. What types of objects does a user-defined menu contain? 7. What is master data? State two examples used in a purchase order. 8. A document may have fields which currently do not display. How do you display these fields in the document? 9. What are marketing documents? 10. What type of information is displayed on the Contents tab? 11. What type of information is displayed on the Logistics tab? 12. What type of information is displayed on the Accounting tab? 13. When you enter master data into a marketing document, information from the master data record defaults into the document. If you change the defaulted information, how is the business partner master affected? 14. What row types are available in marketing documents? 15. Which row type is only available on sales quotations? 16. What types of online help are available and how do you access them? 17. What information appears in the system message log? 18. What is drag and relate?If you are comfortable answering all of the questions above:  Continue to the next section. (Link to Purchasing Process Study Questions)  Return to the overview of topicsIf you are not comfortable answering these questions:  Use the materials in the SAP Business One Basics Study Section 4
  5. 5. Basics Study SectionChoose a link in this section to help you answer the questions you are notcomfortable with.Basics Study Section Links:Review the SAP Business One Basics Unit of TB1000*Practice with Exercises* and Solutions* on the Basics of SAP Business OneAdditional Resources:Online Help* (Unit: Getting Started)The Essence and Personality of SAP Business One* (Excerpts from SAP Business One To Go)Navigation Links:Return to Basics Study QuestionsOverview of Topics (Table of Contents) 5
  6. 6. Study Guide Topic 2: Purchasing ProcessAnswer the following questions in your own words: 1. What are the 3 main documents used in the purchasing process? 2. What does the Item/Service Type field control? 3. What key master data must be entered into every (Item-type) purchasing document? 4. Which document in the purchasing process is the only mandatory document? Why? 5. What is the main purpose of a purchase order? How does it affect inventory reporting? 6. What is the main purpose of the Goods Receipt PO? How does it affect inventory and accounting in a perpetual inventory system? Which accounts are debited and credited? 7. What are the differences between Copy from and Copy to? 8. What is the main purpose of the A/P Invoice? How does it affect inventory and accounting in a perpetual inventory system? Which accounts are debited and credited? 9. What happens if you create an A/P Invoice without creating a Goods Receipt PO? How are the journal entries different for an A/P invoice created without referencing a goods receipt PO compared to an A/P invoice which references a goods receipt PO? 10. Where can you view inventory status information for an item? 11. What does the field “ordered” signify? Is ordered stock considered in the totals for available stock? 12. Which report shows open sales and purchasing documents? Will documents with a closed or cancelled status appear on this report? 13. Which purchasing documents are typically used for purchasing services? 14. When is it appropriate to use a Service-type purchase order? 15. What information must be entered on the row when creating a purchasing document when Service type is selected? 16. When is it an advantage to create an item representing a service rather than use a Service- type purchase order? 17. Which documents are used to correct issues in the purchasing process? 18. Give an example of when you would use each of these documents. 19. You have created a purchase order but then discover that the items are no longer needed. The purchase order information has not even been sent to the vendor yet. What action should you take in the system? 20. If a purchase order is partially received, but the vendor will never ship the remaining items, what status should you select for the document? 21. If a vendor substitutes one item but delivers five other items as ordered, how many goods receipt PO documents are needed to receive the items? 22. You need to create a credit memo for an invoice. What determines if you should reference the original invoice? 23. Which field in an A/P invoice is used to enter the vendor‟s invoice number? Why is this field useful for searching? 6
  7. 7. If you are comfortable answering all of the questions above:  Continue to the next section. (Link to Sales Process Unit)  Return to the Overview of Topics (Table of Contents)If you are not comfortable answering these questions:  Use the materials in the Purchasing Process Study Section 7
  8. 8. Purchasing Process Study SectionChoose a link in this section to help you answer the questions you are notcomfortable with.Purchasing Process Study Section Links:Review the slides and slide notes for the SAP Business One Purchasing Unit of TB1000*Practice with Exercises and Solutions for the Purchasing Unit of TB1000*Additional Resources:Online Help* (Unit: Purchasing – A/P)Purchasing Documents and Accounts Payable* (Excerpt from SAP Business One To Go)If you do not have a system to practice on:Create a Purchase Order* (e-learning)Create a Goods Receipt PO* (e-learning)Create an A/P Invoice for Items* (e-learning)Create an A/P Invoice for Services* (e-learning)Create a Vendor Credit Memo* (e-learning)Navigation Links:Return to Purchasing Study QuestionsOverview of Topics (Table of Contents) 8
  9. 9. Study Guide Topic 3: Sales ProcessAnswer the following questions in your own words: 1. What are the main documents used in the sales process? 2. What are the three types of business partner masters? 3. What master data must be entered into every sales document? 4. Which document in the sales process is the only mandatory document and why? 5. What are the differences between a lead and a customer? 6. On which sales and purchasing documents can a lead be used? 7. On which sales and purchasing documents can a customer be used? 8. How are addresses handled on a business partner master? Can you set up multiple addresses? If so, how? 9. What is the main purpose of a sales order? How does it affect inventory reporting? 10. What does the committed quantity represent? 11. What does quantity ordered represent? 12. How does SAP Business One calculate item availability? 13. Which options are available in Item Availability checks? 14. How does a price list get assigned to a sales order? 15. What does the Partial Delivery Indicator on a sales order control? 16. When can changes be made to a sales order? How can you block a sales order from changes? 17. What is the main purpose of the Delivery? 18. How does a delivery affect inventory and accounting? What causes accounting postings to occur or not for a delivery? 19. When a delivery is saved for an item which is controlled by the moving average method, what accounting postings are made? 20. What is the main purpose of the A/R Invoice? How does it affect inventory and accounting? Which accounts are debited and credited for an item controlled by moving average? 21. Why should you always reference the delivery document when you create an invoice for a delivered item? 22. What types of information can be changed in an invoice after it is added to the system? 23. What is the document generation wizard and how is it used? 24. What is the purpose of the A/R Invoice + Payment document? 25. What documents are used to correct issues in the sales process? 26. How do you decide between the correction documents? 27. Why is it a best practice to use copy from or copy to when creating a correction document? 28. What are some uses for using negative rows in an invoice?If you are comfortable answering all of the questions above:  Continue to the next section. (Inventory Processes, Items and Pricing Study Questions)  Return to the Overview of Topics (Table of Contents). 9
  10. 10. If you are not comfortable answering these questions:  Use the materials in the Sales Process Study Section 10
  11. 11. Sales Process Study SectionChoose a link in this section to help you answer the questions you are notcomfortable with.Sales Process Study Section Links:Review the slides and slide notes from the SAP Business One Sales Process Unit of TB1000*Practice with Exercises and Solutions for the Sales Process unit of TB1000*Additional Resources:Entering and Managing Master Data* (an excerpt from SAP Business One to Go)Sales Documents and Accounts Receivable* (an excerpt from SAP Business One to Go)Online Help* (Unit: Sales – A/R)If you do not have a system to practice on:Create a Sales Order* (e-learning)Create a Delivery* (e-learning)Create an A/R Invoice* (e-learning)Create Master Data for Customers* (e-learning)Navigation Links:Return to Sales Process Study QuestionsOverview of Topics (Table of Contents) 11
  12. 12. Study Guide Topic 4: Inventory Processes, Items and PricingAnswer the following questions in your own words: 1. What information do you find on the inventory data tab of an item master record? 2. Can a standard unit of measure be changed once transactions exist? 3. Can a unit of measure be changed in a marketing document? 4. Which important default values can be set at the item group level? 5. What are three valuation methods available? How is the item cost determined for each method? 6. What are the three levels at which you can set up account determinations? 7. What is the advantage of having batch numbers? 8. What is the advantage of using serial numbers? 9. What are the two management methods for batch and serial numbering? What difference does this choice make in which documents require batch or serial numbering? 10. Which document allows batch information but does not require it (regardless of management method)? (Hint: this document does not allow serial number information.) 11. Which documents in logistics are available to receive items into a warehouse (include purchasing and sales documents as well as inventory documents)? 12. Which documents in logistics are available to release items from a warehouse (include purchasing and sales documents as well as inventory documents)? 13. Which document is used to move items between warehouses? 14. What master data must be entered into every warehouse management document? 15. When viewing a list of orders in the Pick and Pack Manager: what does the Open status represent? 16. What does the Available to Release column in the Pick and Pack Manager represent? 17. What are the three options that one can set for situations where there is insufficient stock for delivery? 18. What type of price is maintained in a price list? 19. Describe the four types of prices available in SAP Business One. 20. Which type of price can be based on item groups, item properties, or an item manufacturer? 21. In what order does the system search for a price in sales document? 22. Where are items linked to price lists? 23. How are price lists maintained? 24. How does the system choose a price list for a sales order? 25. What are the process steps for material requirements planning (MRP)? 26. How can you plan ahead for a production run, for instance if you know that you need a certain number of an item produced before the holiday season begins? 27. What options relating to MRP are set on the Planning tab of the item master and how do they affect an MRP run? 28. What requirements are considered in an MRP run? 29. What are the receipts considered for an MRP run? 30. How do you get output for an MRP run? 31. What happens when you run MRP with planning definitions set to consume forecasts? 12
  13. 13. If you are comfortable answering all of the questions above:  Continue to the next section (Link to Production Questions)  Return to the Overview of Topics (Table of Contents)If you are not comfortable answering these questions:  Use the materials in the Sales Process Study Section. 13
  14. 14. Inventory Study SectionChoose a link in this section to help you answer the questions you are notcomfortable with.Inventory Study Section Links:Review the slides and slide notes from the SAP Business One Inventory Unit of TB1000*Practice with Exercises and Solutions for the Inventory unit of TB1000*Additional Resources:Inventory* (an excerpt from SAP Business One to Go)ABCs of MRP* (an excerpt from SAP Business One to Go)Online Help* (Unit: Inventory)Online Help* (Unit: MRP)If you do not have a system to practice on:Create a batch-managed item* (e-learning)Sell a batch-managed item* (e-learning)Create an item managed by serial numbers* (e-learning)Sell an item managed by serial numbers * (e-learning)Inventory Data* (e-learning)Inventory Transactions* (e-learning)Special Prices* (e-learning)Update Special Prices Globally* (e-learning)Price List by Business Partner* (e-learning)Maintaining Price Lists* (e-learning)Updating Price Lists* (e-learning)Discount Groups* (e-learning) 14
  15. 15. Hierarchies and Expansions for Price Lists* (e-learning)Picking* (e-learning)Packing* (e-learning)Initial MRP Definitions* (e-learning)MRP Wizard* (e-learning)Navigation Links:Return to Inventory Processes, Items and Pricing Study QuestionsOverview of Topics (Table of Contents) 15
  16. 16. Study Guide Topic 5: ProductionAnswer the following questions in your own words: 1. What are the steps in the production process? 2. What is the initial status of a production order? 3. What is the significance of the status Released? 4. What are the four types of bills of material? 5. Which bills of material are used in production orders? 6. What is the difference between an assembly and a sales bill of materials? 7. What categories must an item master have if you plan to produce and sell this finished product? 8. What category must items have that are components in a sales or assembly BOM? 9. Which bill of materials type allows you to substitute items in marketing document? 10. What is a phantom item? 11. What are the three types of production orders? When are they used? 12. What is the difference between manual components and backflushed components? 13. What is the significance of reporting completion for a production order? 14. When a disassembly production order is complete, what items are added to the inventory and what is removed from stock? How does this differ from a standard production order? 15. What posting is made to an inventory account when components are issued for production? 16. What postings are made when a finished item is received into inventory from production? 17. You need to create a production order to re-engineer an item returned for repair. What type of production order would you use? How would you enter the components needed? 18. You are advising a business that purchases junked appliances and resells parts for those appliances. What type of production orders would be best for them to use?If you are comfortable answering all of the questions above:  Continue to the next section. (Service Process Questions)  Return to the Overview of Topics (Table of Contents)If you are not comfortable answering these questions:  Use the materials in the Production Process Study Section 16
  17. 17. Production Process Study SectionChoose a link in this section to help you answer the questions you are notcomfortable with.Production Process Study Section Links:Review the slides and slide notes from the SAP Business One Production Process Unit of TB1000*Practice with Exercises and Solutions from the Production Process unit of TB1000*Additional Resources:Production* (an excerpt from SAP Business One To Go)Online Help* (Unit: Production)If you do not have a system to practice on:Production Order* (e-learning)Navigation Links:Return to Production Process Study QuestionsOverview of Topics (Table of Contents) 17
  18. 18. Study Guide Topic 6: ServiceAnswer the following questions in your own words: 1. What are the two deadlines that are automatically set in a service call? 2. How are these deadlines calculated? 3. What information is contained in the customer equipment card? 4. What configuration settings control whether a customer equipment card is created automatically? 5. What is a contract template and how does it relate to a service contract? 6. What controls whether a service contract is created automatically during a delivery to a customer? 7. What are the two ways a service call can be delegated to the next line of support? 8. What is the solutions knowledge base? 9. What are two prerequisites to closing a service call? 10. What happens to the Closed on time and date when a service call is reopened? 11. What controls the type of documents available to view on the Expenses tab in a service call? 12. Your customer is buying items without serial numbers. You want to set up a contract for these items at the customer site. What are your options? 13. Which service reports would you advise a service department manager to use to improve call handling efficiency? 14. You are setting up a service department where the items under contract are sold by a different company. Since you will not have customer equipment cards and service contracts issued automatically at the point of sale, how will adjust the steps in the service process for this business?If you are comfortable answering all of the questions above:  Continue to the next section. (SAP Business One Financial Processes Questions)  Return to the Overview of Topics (Table of Contents)If you are not comfortable answering these questions:  Use the materials in the Service Process Study Section 18
  19. 19. Service Process Study SectionChoose a link in this section to help you answer the questions you are notcomfortable with.Service Process Study Section Links:Review the slides and slide notes from the Service Process Unit of TB1000*Practice with Exercises and Solutions from the Service Process Unit of TB1000*Additional Resources:The Service Module* (an excerpt from SAP Business One To Go)Online Help* (Unit: Service)If you do not have a system to practice on:Service Warranty and Support* (e-learning)Service Calls and Solution Knowledgebase* (e-learning)Service Reporting and Creating Equipment Cards Manually* (e-learning)Navigation Links:Return to Service Process Study QuestionsOverview of Topics (Table of Contents) 19
  20. 20. Study Guide Topic 7 - SAP Business One Standard FinancialProcessesAnswer the following questions in your own words: 1. What is the minimum amount of lines a journal entry should include? 2. What does the balance of a business partner or a G/L accounts represent? 3. What happens to the accounts involved in the A/R Invoice? Which account is debited and which is credited? 4. What is the typical account balance of Assets and Expenses accounts? 5. What is the effect of debit transactions on an asset account value? 6. What is the effect of credit transactions on a revenue account value? 7. In an Incoming Payment, which account is debited and which is credited? 8. What is the main purpose of the G/L Account Determination window? 9. What is the main purpose of defining the Control Accounts: Accounts Receivable and Accounts Payable? 10. How does SAP Business One reflect vendors transactions in the chart of accounts? Can Business Partner Master Data balances appear in the Chart of Accounts? 11. Whenever you post a document to a business partner how does the system affect the control account balance? 12. How does SAP Business One set the value to be credited and debited in an automatic journal entry created by an A/R Invoice? 13. What is the main purpose of defining a purchase price list? 14. Assuming the company runs perpetual inventory, how does SAP Business One set the value of the Unit Price in an A/P Invoice? And what about the Goods Receipt PO? 15. How does SAP Business One set the value to be credited and debited in an automatic journal entry created by a Goods Receipt PO?If you are comfortable answering all of the questions above:  Continue to the next section. (Banking Process Questions)  Return to the Overview of Topics (Table of Contents)If you are not comfortable answering these questions:  Use the materials in the SAP Business One Standard Financial Processes Study Section 20
  21. 21. Standard Financial Processes Study SectionChoose a link in this section to help you answer the questions you are notcomfortable with.Standard Financial Processes Section LinksReview the slides and slide notes from the SAP Business One Standard Financial Processes Unit ofTB1100*Additional Resources:Overview of Financial Accounting* (excerpts from SAP Business One To Go)If you do not have a system to practice on:Start Using Financials* (e-learning)Navigation Links:Return to Standard Financial Processes Study QuestionsOverview of Topics (Table of Contents) 21
  22. 22. Study Guide Topic 8 - Banking ProcessAnswer the following questions in your own words: 1. What are the main documents used in the incoming payment process? 2. How does a deposit affect accounting? Which accounts are involved and how? 3. Which payment means can be used in an incoming payment? And in an outgoing payment? 4. In an Incoming payment what is the main difference between a bank transfer and the other payment means? 5. From accounting perspective, what is the main difference between a manual incoming payment and a manual outgoing payment in SAP Business One? 6. In an outgoing payment, which account is debited and which is credited? 7. When issuing an outgoing payment, what is the status of an invoice or an installment appearing in the documents table? 8. In a payment document, how do you know that an invoice due date has passed? 9. In a payment document, how do you know that an invoice has been partially paid? 10. What is the payment wizard and how is it used? 11. Which kind of payments can you create using the payment wizard? 12. What is the main tool in the payment wizard process? 13. What are the main steps in creating a payment run using the payment wizard?If you are comfortable answering all of the questions above:  Continue to the next section (Financial Process Questions)  Return to the Overview of Topics (Table of Contents)If you are not comfortable answering these questions:  Use the materials in the Banking Process Study Section 22
  23. 23. Banking Process Study SectionChoose a link in this section to help you answer the questions you are notcomfortable with.Banking Process Section LinksReview the slides and slide notes from the Banking Process Unit of TB1100*Practice with Exercises and Solutions for the Banking Process unit *Online Help* (Unit: Banking)Additional Resources:Incoming and Outgoing Payments* (an excerpt from SAP Business One To Go)If you do not have a system to practice on:Enter an A/R Payment* (e-learning)Deposit Incoming Cash and Checks* (e-learning)Use the Payment Wizard for A/P* (e-learning)Navigation Links:Return to Banking Process Study QuestionsOverview of Topics (Table of Contents) 23
  24. 24. Study Guide Topic 9 – Financial ProcessAnswer the following questions in your own words: 1. In a new company, what options do you have for defining a chart of accounts? What are the considerations for choosing each one of the options? 2. What is the main purpose of the drawers in the chart of accounts? 3. What are the main differences between a balance sheet account type and a profit and loss account? 4. Which accounts typically appear in each drawer? 5. Which accounts typically appear in each financial report? 6. How does the chart of accounts structure in SAP Business One affect the financial reports structure? 7. What is the difference between an active account and a title account? 8. What is the main purpose of a title account? How does it affect the financial reports? 9. What is the main purpose of the levels in the chart of accounts? 10. On which of the existing levels would you place an active account and why? 11. Why should you have all active accounts at the same level? 12. What are the two functions for maintaining the chart of accounts? Which tasks would you typically perform in each function? 13. What does the Account Type field represent? 14. What does a Cash Account represent? 15. What are the two main journal entry types registered to the journal entries file? 16. How can you recognize the journal entry origin in the journal entries file? 17. Can you set up defaults for entering manual journal entries? If so how? 18. What are the two main areas in the journal entry form? 19. In a manual journal entry, how do you enter a line for a G/L account? 20. In a manual journal entry, can you enter a line for a business partner master data? If so how? 21. How can you cancel a manual journal entry? 22. How can you recognize a cancelled journal entry? 23. What is the main purpose of a posting template? 24. What are the differences between a posting template and a recurring posting? 25. On which posting tool can you define a frequency of execution? 26. What is the working procedure with a journal voucher? 27. Can you save a journal entry as a draft document? 28. What can you do with journal entries while working with the journal voucher option that cannot be done with journal entries stored in the journal entries file?If you are comfortable answering all of the questions above:  Continue to the next section (Posting Periods Process Questions)  Return to the Overview of Topics (Table of Contents)If you are not comfortable answering these questions:  Use the materials in the Financial Process Study Section. 24
  25. 25. Financial Process Study SectionChoose a link in this section to help you answer the questions you are notcomfortable with.Financial Process Section LinksReview the slides and slide notes from the Financial Process Unit of TB1100*Practice with Exercises and Solutions for the Financial Process unit*Online Help* (Unit: Financials)Additional Resources:Financial Process* (excerpts from SAP Business One To Go)If you do not have a system to practice on:Chart of Accounts Structure* (e-learning)Post a Journal Entry* (e-learning)Reverse a Journal Entry* (e-learning)Journal Vouchers* (e-learning)Posting Templates* (e-learning)Recurring Postings* (e-learning)Navigation Links:Return to Financial Process Study QuestionsOverview of Topics (Table of Contents) 25
  26. 26. Study Guide Topic 10 – Posting Periods ProcessAnswer the following questions in your own words: 1. What is the main posting period and what are the sub-periods? 2. Which sub-periods can you define? 3. What are the considerations when defining sub-periods? 4. How do the financial processes in the company (like annual financial statements and internal controlling) affect the set up of posting periods in SAP Business One? 5. How does SAP Business One determine to which sub-period a transaction belongs to? 6. On which cases does the system internally reconcile a business partner master data account? When is it a full reconciliation and when partial? 7. On which cases does the user internally reconcile a business partner master data account? When is it a full reconciliation and when partial? 8. Why is it important to apply an invoice to a payment? 9. Can you apply an invoice to a payment retroactively? If so, how? 10. What are the four types of posting period statuses? 11. Which operations can you do under each status? 12. Which status is used when you are about to close a period? And which is used after you finished the closing period process? 13. What are the differences between the year-end closing and the period end closing processes? What are the similarities? 14. When is the period end closing process typically done? When is it considered as optional? 15. What are the typical period-end tasks? 16. What are the typical year-end tasks? 17. What is the main purpose of the Period End Closing utility? How does it affect accounting? 18. When do you typically run the period end closing utility? When is it considered as optional? 19. How do the financial processes in the company (like annual financial statements and internal controlling) affect the decision of how often to run the Period-End Closing utility in SAP Business One?If you are comfortable answering all of the questions above:  Continue to the next section. (Controlling Reports Questions)  Return to the Overview of Topics (Table of Contents)If you are not comfortable answering these questions:  Use the materials in the Posting Periods Process Study Section 26
  27. 27. Posting Periods Process Study SectionChoose a link in this section to help you answer the questions you are notcomfortable with.Posting Periods Process Section LinksReview the slides and slide notes from the Posting Periods Process Unit of TB1100*Practice with Exercises and Solutions for the Posting Periods Process unit*Online Help*:  Unit: Administration=>Initializing the System=>Posting Periods Window  Unit: Administration=>Utilities=>Period-End Closing  Unit: Business Partners=>Internal ReconciliationsAdditional Resources:Posting Periods Process* (excerpts from SAP Business One To Go)If you do not have a system to practice on:Define Posting Periods* (e-learning)Period End Closing* (e-learning)Internally Reconcile a Business Partner* (e-learning)Internally Reconcile a G/L Account* (e-learning)Navigation Links:Return to Posting Periods Process Study QuestionsOverview of Topics (Table of Contents) 27
  28. 28. Study Guide Topic 11 – Controlling ReportsAnswer the following questions in your own words: 1. What are the three main financial reports? 2. What is the main purpose of each financial report? 3. When do you usually issue the Financial Reports? 4. Which type of account typically appears in each financial report? 5. How does the chart of accounts structure in SAP Business One affect the financial reports structure? 6. What is the main purpose of the cash flow report? 7. Which transactions does the cash flow present? In those transactions which date is being used? 8. What is the main purpose of the customer receivables aging report? 9. What does the aging date represent? 10. What is the main purpose of the budget module? 11. Which budget scenario is used during routine work? 12. What is the main use of the other scenarios? 13. How does SAP Business One check budget deviations? How does it alert on deviations? 14. Which budget reports are available in SAP Business One? 15. What is the main purpose of the cost accounting module? 16. What does a profit center represent? 17. How does SAP Business One define a direct distribution rule? 18. How can you define a distribution rule for indirect costs and revenues? 19. Where distribution rules should be linked, to automate the allocation of costs and revenues between the profit centers?If you are comfortable answering all of the questions above:  Continue to the next section. (Financial Accounting Initialization Questions)  Return to the Overview of Topics (Table of Contents)If you are not comfortable answering these questions:  Use the materials in the Controlling Reports Study Section 28
  29. 29. Controlling Reports Study SectionChoose a link in this section to help you answer the questions you are notcomfortable with.Controlling Reports Section LinksReview the slides and slide notes from the Controlling Reports Unit of TB1100*Practice with Exercises and Solutions for the Controlling Reports unit*Online Help*:  Unit: Financials=>Financial Reports  Unit: Financials=>Budget  Unit: Financials=> Cost AccountingAdditional Resources:Controlling Reports* (excerpts from SAP Business One To Go)If you do not have a system to practice on:Financial Reporting* (e-learning)Cost Accounting and Budgeting* (e-learning)Navigation Links:Return to Controlling Reports Study QuestionsOverview of Topics (Table of Contents) 29
  30. 30. Study Guide Topic 12 – Financial Accounting InitializationAnswer the following questions in your own words: 1. What does the local currency represent? 2. What does the system currency represent? 3. How do you define foreign currencies? How do you define exchange rates for these currencies? 4. What are the three options for the account currency in a business partner master data and a G/L account? 5. How can you manage a pricelist in different currencies? 6. How does SAP Business One convert a price in a foreign currency for a local customer? 7. How does SAP Business One convert a price in local currency for a foreign customer? 8. How does the Draw Document Wizard handle the exchange rate differences? 9. What are the differences between a perpetual and a non-perpetual inventory system? 10. What is not affected in a non-perpetual inventory system? 11. Which inventory report is central to the perpetual inventory system? 12. Which inventory report is central to the non-perpetual inventory system? 13. What are the three valuation methods for calculating the inventory value? 14. How is the item cost calculated for an item controlled by the moving average method? 15. What posting is made when a Goods Receipt PO is created for an item controlled by the moving average method?If you are comfortable answering all of the questions above:  Continue to the next section. (Link to SAP Business One Accelerated Implementation Program (AIP) Questions)  Return to the Overview of Topics (Table of Contents)If you are not comfortable answering these questions:  Use the materials in the Financial Accounting Initialization Study Section 30
  31. 31. Financial Accounting Initialization Study SectionChoose a link in this section to help you answer the questions you are notcomfortable with.Financial Accounting Initialization LinksReview the slides and slide notes from the Financial Accounting Initialization Unit of TB1100*Online Help*:  Unit: Administration=>Setup=>Financials=>Currencies - Setup WindowAdditional Resources:Foreign Currency Management* (an excerpt from SAP Business One To Go)Valuation Methods* (an excerpt from SAP Business One To Go)If you do not have a system to practice on:Continuous Stock* (e-learning)Navigation Links:Return to Financial Accounting Initialization Study QuestionsOverview of Topics (Table of Contents) 31
  32. 32. Study Guide Topic 13: SAP Business One AcceleratedImplementation program (AIP)The SAP Business One Accelerated Implementation program has been designed to serve as aguideline for the system setup and implementation process. It includes the SAP Business OneImplementation Guide and a set of templates, checklists, tools, and other supporting information.Answer the following questions in your own words: 1. What is the purpose and main goal of each AIP phase? 2. What is the target number of users on which the AIP estimates are based? 3. What is the rule of thumb for estimating client resource time? 4. How can you find out what is “in-scope” for a standard AIP implementation? 5. What is one of the goals for the Kick-off meeting? 6. According to the AIP, in which phase do you gather the client‟s business processes? 7. In which AIP phase do you import legacy master data? 8. What can happen when the client sponsor or company owner is not committed to the implementation project? 9. What is the purpose of the Service Level Agreement (SLA) document?If you are comfortable answering all of the questions above:  Continue to the next section. (Link to AIP Project Preparation Phase Questions)  Return to the Overview of Topics (Table of Contents)If you are not comfortable answering these questions:  Use the materials in the Accelerated Implementation Program Overview Study Section 32
  33. 33. Accelerated Implementation Overview Study SectionChoose a link in this section to help you answer the questions you are notcomfortable with.Accelerated Implementation Program Overview Study Section Links:Review the slides and slide notes of the Introduction Unit of TB1200*Download the complete set of AIP materials from the Channel Partner Portal*Reference the Implementation Guide from the AIP materials to answer the questions above.Complete the AIP e-learning*Navigation Links:Return to AIP Overview Study QuestionsReturn to Overview of Topics (Table of Contents) 33
  34. 34. Study Guide Topic 14: AIP - Project Preparation Phaseincluding Software InstallationThe Project Preparation phase provides initial planning and preparation for the implementationproject.Answer the following questions in your own words: 1. What is the purpose of a risk assessment? 2. Can you list some common risk factors that might adversely affect the implementation project? 3. Which common customizations are considered “out-of-scope” in a standard AIP implementation? 4. What tasks are you expected to perform as an implementation consultant during the kick-off meeting? 5. What document is provided in the AIP materials to signify the completion of a phase? 6. Which guide provides step-by-step instructions to install the SAP Business One software? 7. Why must you request a new license key after an upgrade to SAP Business One 8.8? 8. Which piece of information do you need to supply when you request a license key? 9. What are the functions provided by the SAP Business One Service Manager?If you are comfortable answering all of the questions above:  Continue to the next section (Link to Business Blueprint Phase Questions)  Return to the Overview of Topics (Link to Table of Contents)If you are not comfortable answering these questions:  Use the materials in the Project Preparation Phase Study Section 34
  35. 35. Project Preparation Phase Study SectionChoose a link in this section to help you answer the questions you are notcomfortable with.Project Preparation Study Section Links:Review the slides and slide notes of the Project Preparation Unit of TB1200*Review the following Project Preparation phase documents (part of AIP materials):  Handover from Sales Checklist  Project Risk Assessment  Project Plan  Kick-off Meeting Presentation Template  Project Phase SignoffAdditional information on the installation and upgrade of SAP Business One:Complete the simulations for installation*, upgrade*, and license request*Reference the Administrator’s Guide for SAP Business One release 8.8* in the documentationresource centerRefer to the System Setup and Sizing Guide* wikiNavigation Links:Return to the Project Preparation Phase Study QuestionsReturn to Overview of Topics (Table of Contents) 35
  36. 36. Study Guide Topic 15: AIP - Business Blueprint Phaseincluding Business Process MappingIn the Business Blueprint phase, you achieve a common understanding of how the client intends torun SAP Business One to support their business.Answer the following questions in your own words: 1. How many requirements gathering workshops are recommended by the AIP? 2. What are some strategies for effective requirements gathering during the Business Blueprint phase? 3. What is the purpose of the business blueprint? 4. How would you implement the following business requirements in SAP Business One: a. Your client wants each person in A/P and A/R to create a separate range of documents. Can this be implemented using standard functionality? b. Your client has 30,000 products and would like to filter them in a selection list by product group and manufacturer. How can you easily do this using standard functionality? c. The purchasing manager at your client wants to be informed automatically as soon as the stock level of an item falls below the minimum stock quantity. How would you implement this in SAP Business One? d. In order to control spiraling expense claims, the client requires all expenses over 500 to be approved by the accounting department. Approval should take place before the expenses are added to the system. How would you implement this in SAP Business One? e. The company„s sales staff needs to see the customer‟s existing balance when they are on the phone taking a new order. This information is not provided in the sales order form. What would you recommend? f. Existing customers get 5% discount provided there are no overdue payments and they placed an order previously during the last 6 months. How can the two conditions be checked when processing a sales order? g. Customer discounts over 10% must be authorized by the company owner or his assistant. Can this be implemented using standard functionality? h. Sales employees need the ability to display the gross profit per item when they process sales documents. They calculate the gross profit percentage as profit divided by the cost of the item from the goods receipt. How can this be implemented using standard functionality? i. The company employs consultants for specific construction projects. What would you recommend to the client so they can invoice for these consulting services? j. The accounting department wants to track the cost of goods sold separately for each product type. What would you recommend? k. Discount is given if a customer orders a set of items compared to individual components. Can this be implemented using standard functionality? 36
  37. 37. If you are comfortable answering all of the questions above:  Continue to the next section (Link to Project Realization Phase Questions)  Return to the Overview of Topics (Table of Contents)If you are not comfortable answering these questions:  Use the materials in the Business Blueprint Study Section 37
  38. 38. Business Blueprint Study SectionChoose a link in this section to help you answer the questions you are notcomfortable with.Business Blueprint Phase Study Section Links:Review the slides and slide notes for the Business Blueprint Unit of TB1200*Sample business requirements and suggested mapping to SAP Business One*Sample business blueprint*Navigation Links:Return to Business Blueprint Phase Study QuestionsReturn to Overview of Topics (Table of Contents) 38
  39. 39. Study Guide Topic 16: AIP - Project Realization Phaseincluding Company Initialization and Data MigrationIn the Project Realization phase you implement all the business process and technical requirementsdefined and documented during the previous phases.Answer the following questions in your own words: 1. What is the purpose of the Business Process Master List? 2. How can the Issue Log help with system validation? 3. Why are some of the settings in the SAP Business One Company Details screen irreversible once you have posted a transaction? 4. The client wants to continue document numbering from the legacy system numbers. How can you do this in SAP Business One? 5. What is the purpose of the “Items Groups Valuation Method” setting in the Company Details? 6. Can you change the valuation method for an item? 7. What is the purpose of the “Set G/L Accounts By” setting in the General Settings? 8. What is the purpose of the default payment terms selected in the General Settings? 9. How can you change the default G/L accounts for a new fiscal year? 10. How can you display and hide fields in the row of a sales order? 11. What is the difference between a super user account and a normal user account? 12. What is the easiest way to assign general authorizations to a set of users? 13. Do you need to assign authorizations to a user who has a professional license? 14. If a user is assigned a Limited Logistics license type, do they also need an Indirect license type to access a third party add-on? 15. What is the implication of stopping the License Manager during business operations? 16. Why do some functions require the site user password? 17. Which types of objects can be imported using Data Transfer Workbench but not using the Import from Excel utility? 18. Why do some objects have multiple templates in Data Transfer Workbench? 19. How can you easily find the required values for a field in the Data Transfer Workbench templates? 20. Can you import user-defined fields using Data Transfer Workbench? 21. Is it possible to import items with batch numbers using Data Transfer Workbench?If you are comfortable answering all of the questions above:  Continue to the next section (Link to Customization Tools Questions)  Return to the Overview of Topics (Table of Contents)If you are not comfortable answering these questions:  Use the materials in the Project Realization Study Section 39
  40. 40. Project Realization Phase Study SectionChoose a link in this section to help you answer the questions you are notcomfortable with.Project Realization Study Section Links:Review the slides and notes of the Project Realization Unit of TB1200*Use the practice exercise to create a company*Use the practice exercise to create user accounts and set authorizations for your new company*Use the practice exercise to import master data into your new company*AIP phase materials to review: Business Process Master List Training Plan Test Plans Issue LogIf you do not have a system to practice on:Set up a Company* (e-learning)Define General Authorizations* (e-learning)Define Password Policy* (e-learning)Data Migration Options* (e-learning)Additional Resources:For more information, refer to the document How to Configure the Initial Settings in SAP BusinessOne 8.8* in the documentation resource center.Navigation Links:Return to Project Realization Phase Study QuestionsReturn to Overview of Topics (Table of Contents) 40
  41. 41. Study Guide Topic 17: Customization ToolsCustomization tools allow you to extend the functionality of SAP Business One without using thedevelopment toolkit.Answer the following questions in your own words: 1. How can you find out the table name for a field in a document? 2. How can you assign and organize the queries that you create? 3. What predefined alerts are supplied with the system? 4. What is a user-defined alert? 5. A user creates a sales document that triggers an alert. What happens to the document? 6. What preset conditions can be used in an approval template? 7. A user creates a sales document that triggers an approval process. What happens to the document? 8. How can you nominate a group of users so that only one of them is required to approve a document? 9. If you choose a combination of predefined term and query in an approval template, do both have to be fulfilled to trigger the approval process? 10. What is the name of the table that holds invoices? 11. What is the name of the table that holds the invoice row details? 12. What are the two options for query syntax when referring to a field in the active window? 13. What special results must a query return when used in an approval procedure? 14. A product is offered in six different colors. How can you make sure that a user selects one of the six colors in a sales order? 15. The preferred method of payment for vendor invoices is by bank transfer and you have set this as the default. How can the client occasionally pay selected vendors by check? 16. How can you recognize a user-defined field in a table? 17. How do you know if a field has user-defined values? 18. Can you use the two options “search in existing user-defined values” and “search according to saved query” together in a field? 19. If you add user-defined values to a header-level field, what are the restrictions on choosing another field as a dependent field for refresh? 20. What is the purpose of assigning a category to a user-defined field? 21. What is the purpose of a print layout? 22. Do you need a print layout for a new report? 23. What are the steps to change the default print layout for a document? 24. How can you set a print layout as a default for a user? 25. In a Crystal Reports print layout, what can the ObjectId field tell you about the document? 26. What is the name of the window in SAP Business One for managing layouts? 27. What is in a *.b1p file? 41
  42. 42. If you are comfortable answering all of the questions above:  Continue to the next section (Link to Final Preparation Phase Questions)  Return to the Overview of Topics (Table of Contents)If you are not comfortable answering these questions:  Use the materials in the Customization Tools Study Section 42
  43. 43. Customization Tools Study SectionChoose a link in this section to help you answer the questions you are notcomfortable with.Customization Tools links:Review the slides and slide notes of Customization Tools Unit from TB1200*If you would like to practice the customization tools on your own SAP BusinessOne system:Use the practice exercise to create some basic queries*Use the practice exercise to create and test an alert*Use the practice exercise to create and test an approval procedure*Use the practice exercise to create and test user-defined values*Use the practice exercise to create and test user-defined fields*Use the practice exercise to edit and test a print layout*If you do not have a system to practice on:Queries and Alerts Management* (e-learning)Define Approval Procedures* (e-learning)User-Defined Values* (e-learning)User-Defined Fields and Tables* (e-learning)Additional Resources:Review the following documents in the documentation resource center*:  How to Define and Use User-Defined Values in 8.8  How to Work with Crystal Reports in 8.8  How to Customize Printing Layouts with PLD in Release 8.8 43
  44. 44. Navigation Links:Return to the Customization Tools Study QuestionsOverview of Topics (Table of Contents) 44
  45. 45. Study Guide Topic 18: AIP - Final Preparation phase includingOpening BalancesIn the Final Preparation phase you prepare the SAP Business One system and the clientorganization for production go-live.Answer the following questions in your own words: 1. What special considerations are there for entering initial quantities for items valued using FIFO? 2. When entering initial stock quantities, how can you determine the value of a legacy item valued with moving average? 3. What are the recommended ways to enter A/R and A/P account opening balances? 4. What are the ways to import items with serial numbers into SAP Business One? 5. After you have entered opening balances, how can you verify that these balances match the legacy system? 6. What criteria can you use to make the go-live decision with the client? 7. How do you know when the client is fully prepared for production operations?If you are comfortable answering all of the questions above:  Continue to the next section (Link to Go Live and Support Phase Questions)  Return to the Overview of Topics (Table of Contents)If you are not comfortable answering these questions:  Use the materials in the Final Preparation Phase Study Section 45
  46. 46. Final Preparation Phase Study SectionChoose a link in this section to help you answer the questions you are notcomfortable with.Final Preparation Study Section Links:Review the slides and slide notes of the Final Preparation Unit of TB1200*.AIP phase materials to review: Go-Live Checklist Cut-Over ChecklistIf you would like to practice entering opening balances on your own SAP Business One system, usethe practice exercise*.Navigation Links:Return to the Final Preparation Study QuestionsReturn to Overview of Topics (Table of Contents) 46
  47. 47. Study Guide Topic 19: AIP - Go-Live and Support phaseThe purpose of this phase is to move from a project-oriented, pre-production environment to liveproduction operation.Answer the following questions in your own words: 1. What are your obligations for Level 1 and Level 2 support? 2. How can you prove to SAP that you have fulfilled these obligations? 3. Your customer reports a problem to you. Your first action is to research SAP Notes. If you cannot find a solution, what should your next action be? 4. How can you decide which priority to assign to a support message? 5. When entering a support message, what is the business impact and where do you get this information from? 6. What services are available with the remote support platform tool? 7. What must you run before you can use the check-up services provided by remote support platform? 8. Why is it important to test and reproduce a customer‟s problem in your own environment before you submit a support message to SAP? 9. If you are able to reproduce a customer‟s problem in your own environment, why do you still need to test again using the latest patch level?If you are comfortable answering all of the questions above:  Return to the Overview of Topics (Table of Contents)If you are not comfortable answering these questions:  Use the materials in the Go Live and Support Phase Study Section 47
  48. 48. Go-Live and Support Study Phase SectionChoose a link in this section to help you answer the questions you are notcomfortable with.Go Live and Support Phase Study Section Links:Review the slides and notes of the Go Live and Support unit of TB1200*Complete the following e-learning courses:o My Role as a Support Consultant*o Search for Knowledge*o Examine the Problem*o Gather all Relevant Information*o Monitor Customer Details and Message Status*o SAP Business One Support – Current Updates*Navigation Links:Return to Go Live and Support Phase QuestionsOverview of Topics (Table of Contents) 48
  49. 49. © 2010 by SAP AG. All rights reserved. SAP, R/3, xApps, xApp,SAP NetWeaver, Duet, PartnerEdge, ByDesign, SAP Business ByDesign, and other SAP products and servicesmentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and inseveral other countries all over the world. All other product and service names mentioned are the trademarks of theirrespective companies. Data contained in this document serves informational purposes only. National productspecifications may vary.These materials are subject to change without notice. These materials are provided by SAP AG and its affiliatedcompanies ("SAP Group") for informational purposes only, without representation or warranty of any kind, and SAP Groupshall not be liable for errors or omissions with respect to the materials. The only warranties for SAP Group products andservices are those that are set forth in the express warranty statements accompanying such products and services, if any.Nothing herein should be construed as constituting an additional warranty. 49

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