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TDi Technologies - IT Foundation Management (IT Operations)

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IT Foundation Management simplifies IT Operations with one system, one method, one practice. …

IT Foundation Management simplifies IT Operations with one system, one method, one practice.

By simplifying the daily work of IT Operations, IT Foundation Management reduces costs, lessens the risk of human error, and it increases the agility of the IT organization. Work becomes smoother and more productive. Business needs are met. IT Foundation Management automates repetitive tasks and retains the domain knowledge needed to keep the IT Foundation healthy and fully operational.

Published in: Technology, Business

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  • 1. IT Foundation Managementfor IT Operations
    An Effective and Efficient Systems Management Approach
    Your business is built on IT
  • 2. IT Foundation Management
    Security Foundation
    Closing the Foundation Gap
    • Role-based access and control
    • 3. Record the 5 Ws
    • 4. Complete forensic history
    IT Operations Foundation
    Doing More with Less
    Universal, integrated environment•
    Optimized automated process •
    Secure remote management•
    SECURITY
    IT OPERATIONS
    VIRTUALIZATION
    IT Foundation Management
    COMPLIANCE
    FOUNDATION
    IT SERVICES
    Compliance Foundation
    Meeting Intent & Interpretation
    • Control subsystems changes
    • 5. Detect compliance events
    • 6. Build auditable history
    IT Services Foundation
    Delivering on Commitments
    Sense and Respond in real-time•
    Correlate across the architecture•
    Proactively manage and protect•
    TDi Technologies Your business is built on IT
  • 7. What is the IT Foundation?
    The IT Foundation includes all of your:
    Servers…
    Network Gear…
    SANS…
    Operating Systems…
    Blades…
    Networks…
    Databases…
    Appliances…
    Virtual Machines…
    Environment…
    And is supported by:
    Michael…
    VM Administrator
    I’m Joe…
    Solaris Systems Administrator
    Steve,
    I’m a SANS Administrator
    Cheryl,
    Oracle DBA…
    Hi. Raphael.
    Network Administration
    Dave,
    Independent Consultant
    Chris here…
    Tools Manager
    Hi I’m Tania,
    Linux Systems Administrator
    TDi Technologies Your business is built on IT
  • 8. IT Foundation Management
    Privileged Interfaces
    DELIVERS A COMMON:
    Foundational System
    Operations Approach
    Security Model
    Compliance Practice
    DRIVING:
    Dramatic Simplification
    Automation of Repetitive Actions
    Common Practices
    Continuous Improvement
    Transparency
    Reliability
    Quality
    YIELDING:
    Reduced Cost
    Better Service
    Greater Agility
    Improved Governance
    Reduced Risk
    Command and Control
    Privileged Actors
    Michael…
    VM Administrator
    I’m Joe…
    Solaris Systems Administrator
    Steve,
    I’m a SANS Administrator
    Cheryl,
    Oracle DBA…
    Hi. Raphael.
    Network Administration
    Dave,
    Independent Consultant
    Chris here…
    Tools Manager
    Hi I’m Tania,
    Linux Systems Administrator
    TDi Technologies Your business is built on IT
  • 9. Simplification, Oversight, and Management
    Transparency and Oversight
    Simplification
    Improved Maintenance
    Improved Maintenance
    Simplification
    Transparency and Oversight
    • Manages all Privileged Interfaces with ONE system
    • 10. Encodes and automates common tasks
    • 11. Provides universal operations methodology
    • 12. Centralizes management
    • 13. All Privileged User actions automatically recorded
    • 14. Access control centralized
    • 15. Authorization centralized
    • 16. Compliance automated
    • 17. Management centralized
    • 18. Automates repetitive actions
    • 19. One maintenance methodology
    • 20. Automatic forensic history creation
    • 21. Serves all platforms
    • 22. Improves efficiency
    TDi Technologies Your business is built on IT
  • 23. Simplification Example – Access Complexity
    With the Traditional Approach, Privileged Actors need to know…
    Log on?
    PuTTY?
    Absolute?
    Credentials?
    TeraTerm?
    ZOC?
    IP Address?
    SSH?
    CMDB?
    Commands?
    Tunnelier?
    WHERE?
    WHICH?
    WHAT?
    HOW?
    Terminal?
    Other DB?
    TELNET?
    etc?
    Other records?
    HTTP?
    Other?
    What syntax applies?
    With IT Foundation Management, Privileged Actors need to know…
    NAME
  • 24. Transparency and Oversight
    With IT Foundation Management…
    With the Traditional Approach…
    Access is enforced against Policy through IT Foundation Management
    All change records are available in real-time: recorded down to the key stroke
    Verification is simple and accurate: always
    We require access to be controlled
    We require changes to be documented
    I have records, but I do not have a means to verify them
    We are required to manually document changes
    Usually we do that immediately after making a change
    Sometimes things are very busy, and we have to document changes later on
    Sometimes changes just don’t get documented….
    The system documents changes for us automatically: in real-time
    We don’t have to worry about documenting changes – we just concentrate on doing our jobs!
  • 25. Maintenance is Managed Safely and Effectively
    Maintenance occurs regularly – yet mistakes can take critical IT assets off-line or compromise security.
    Maintenance Includes:
    Patching
    Configuration
    Housekeeping
    • Disk clean-up
    • 34. Update user/asset records
    • 35. Run backups
    • 36. Monitor/schedule jobs
    Upgrading
    • New software versions
    TDi Technologies Your business is built on IT
    IT Foundation Management optimizes, automates, and centrally-manages all foundational maintenance activities.
  • 37. IT Foundation Management…
    Traditional Approach…
    All Systems
    Standard Systems
    Critical Systems
    Remediate Faster – Fix More Root Causes
    Notification: 15 – 30 minutes
    Isolation: (with help) I figure it out
    Analysis: Rich context already there
    Remediation: Easy and Accurate
    Notification: 15 – 30 minutes
    Isolation: I have to figure that out
    Analysis: Time to hunt and dig…
    Remediation: Take my best shot
    Notification: Instant (milliseconds)
    Isolation: Automatic (by system)
    Analysis: Rich context already there
    Remediation: Easy and Accurate
    30
    30
    30
    15
    15
    15
    45
    45
    45
    0
    60
    0
    60
    0
    60
    MTTR
    MTTR
    MTTR
    TDi Technologies Your business is built on IT
  • 38. IT Operations Benefits
    Transparency
    Access policy enforced
    Change records auomatically captured
    Verification
    Maintenance
    One tool
    One method
    Powerful automation
    Comprehensive forensics
    Issue resolution directly supported
    Repetitive actions automated
    Mean Time to Repair
    Notification from minutes to milliseconds
    Isolation is automatic
    Analysis with rich context
    Remediation is easy and accurate
    Simplification
    Cost reduction (move repetitive work to system)
    Agility (common process, automation)
    Consistency (common process, unified method)
    TDi Technologies Your business is built on IT
  • 39. How to Engage TDi Technologies
    TDi Technologies Your business is built on IT